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Small toy figures are seen in front of displayed Facebook’s new rebrand logo Meta in this illustration taken, October 28, 2021.
Dado Ruvic | Reuters

In June 2018, Oculus executive Jason Rubin sent an email to Facebook board member Marc Andreessen with the subject line “The Metaverse.”

“We believe that the right way to break through consumer indifference to VR is to deliver what they expect and want from the medium: THE METAVERSE,” reads the first slide of a 50-page document outlining a strategy for building a virtual world.

The three-year-old document, obtained by CNBC, laid the foundation for the futuristic ambitions of Meta, the company that until now was called Facebook. CEO Mark Zuckerberg’s hour-long demo on Thursday, which culminated in the announcement of the new company name, was designed to portray a very different world than the one we currently inhabit at a time when Facebook faces a non-stop barrage of negative headlines tied to the addictive nature of its social media products.

Zuckerberg told viewers that the company sees the metaverse, which will take five to 10 years to go mainstream, as the next frontier in technology — the place where people will live, work and play. His presentation came just days after the company announced in its earnings report that the Reality Labs hardware division will become its own financial reporting segment as of the fourth quarter.

The paper sent to Andreessen in 2018 now looks like the first draft of history. It imagined users floating through a digital universe of virtual ads, filled with virtual goods that people buy. There would be virtual people that they marry, while spending as little time as possible in the real world, or “meatverse.” Rubin used the phrase “shock and awe” 12 times to describe the desired experience.

Andreessen Horowitz partner Marc Andreessen
Justin Sullivan | Getty Images

Andreessen was a critical recipient, not just because he’s been on Facebook’s board since 2008, but also due to his influence in this specific space. Through his firm, Andreessen was an early backer of Oculus and also put money into Roblox, the gaming platform for kids that’s focused on building its own metaverse.

The document was also sent to Andrew “Boz” Bosworth, the head of Facebook’s hardware division, who was promoted in July to chief technology officer (starting next year) and to Hugo Barra, the company’s vice president of virtual reality. The person who shared the document with CNBC wasn’t authorized to speak about it, but Rubin confirmed its validity in an interview on Friday.

“The Metaverse is ours to lose,” reads one of the first section heads in Rubin’s paper. He went on to say that Facebook started thinking about the concept of the metaverse as a way to appeal to general consumers, because VR wasn’t broadly popular.

Facebook acquired Oculus for $2 billion in 2014, and as of June 2018, the company’s VR headsets had amassed 250,000 monthly active players, according to the document. But despite hundreds of millions of dollars invested in content for “early adopters and pioneers,” Rubin wrote that the devices hadn’t caught on with non-hardcore gamers and “the average consumer is waiting for the day that VR is ‘fully baked.'”

“We believe that ‘fully baked’ means the metaverse,” Rubin wrote. “Only such a massive launch will be able to get the attention of VR doubter and VR-maybe-tomorrow crowd.”

Rubin, whose title at Meta is now vice president of metaverse content, told CNBC that his paper was read fairly widely, but it wasn’t the only one getting attention. 

“A lot of people had visions of the metaverse at the time, and there were various documents that were floating around with various opinions,” Rubin said on Friday. “I wanted to get mine out there. That’s how we create things here at Facebook. There’s a lot of ideas, a lot of people and they kind of boil up. I’d like to think that some of it was useful.”

‘We must act first’

Rubin predicted in the paper that the project could potentially be built in four years and that Facebook could go it alone. But he now realizes that it will take more time and that Meta is going to have to partner with a wide array of companies rather than owning and controlling the whole system.

“That’s another way in which we’ve evolved our thinking,” said Rubin, who was previously an executive in the video game industry. “We have to work with others, we have to build it in a lot of steps because it’s going to take a long time.”

When he wrote the document, Rubin indicated he wasn’t sure how much time Facebook would have. He just knew it was important to “go for the kill” and outrun the competition

“The first metaverse that gains real traction is likely to the be the last,” Rubin wrote. “We must act first, and go big, or we risk being one of those wannabes.”

Facebook had the potential to effectively shut competitors like Google, Apple, Sony, HTC and Valve out of the VR market, he wrote, adding that Sony was focused on the PlayStation 5, HTC was unhappy with its potential hardware partners and Facebook was investing more than Valve, the maker of Steam.

“Google and Apple don’t really exist in VR in any real way yet,” the document said. “Daydream is a joke,” Rubin wrote, referencing a VR platform that Google ended up discontinuing a year later.

He also wasn’t keen to partnering at the time. There was no point in working closely with other potential rivals, because Facebook should be where all users go for their virtual experiences, the document says.

“Let’s not build the Metaverse with the plan to help other Platforms accumulate and retain consumers,” Rubin wrote. “Let’s build the Metaverse to keep them from being in the VR business in a meaningful way at all.”

Rubin emphasized on Friday that the company has moved away from that approach and that the plan is for the metaverse be interoperable and open, not “restrictive to one company.”

Priya gets married

In one section, Rubin outlines a scenario featuring a fictional user named Priya, who visits the metaverse. Priya enters a virtual city equipped with a bowling alley, stores, theaters and a Facebook pavilion described as “the largest building, almost church like in its dominance of the square.” 

Priya can interact with others and use the metaverse currency to pay for her avatar’s new hair style. Priya eventually meets another user who looks like a green and warty ogre. They end up getting married.

“The only thing she spends as much time doing as she spends in the Metaverse is working, eating, socializing, and sleeping in the IRL ‘MEATverse,'” Rubin wrote. “Her entertainment time is spent more and more virtually. This is aided by Netflix, Facebook, Instagram and other Metaverse integrations.”

A decade into this hypothetical scenario, Rubin says the company’s metaverse would reach 100 million hardware units sold, with 50% being Oculus branded or licensed and the rest coming from other hardware makers.

Facebook CEO Mark Zuckerberg is seen fencing in the “Metaverse” with an Olympic gold medal fencer during a live-streamed virtual and augmented reality conference to announce the rebrand of Facebook as Meta, in this screen grab taken from a video released October 28, 2021.
Facebook | via Reuters

Within two decades, time spent in the metaverse could rival that of “TV in the 90’s and Facebook in recent years.” And most importantly for Facebook, “net revenue after developer payout is billions a year,” he wrote. That would come from the sale of virtual real estate, hats, weapons and status symbols.

Revenue would also come from ads, the market Facebook knows best. Rubin imagines Coca-Cola paying for prime placement of a pavilion, Ford paying for its virtual cars to be usable or Procter & Gamble promoting its brands on digital billboards. Gucci could open a virtual store and Comcast (owner of CNBC parent NBCUniversal) would pay for “a giant sign that says ‘Comcast: Get Better MetaSpeed!'”

“If the Metaverse is where people are spending time, then it is where the real economy will want to be,” Rubin wrote. “It is our goal to bring the Metaverse to this stage. Anything short doesn’t seem like it is a Facebook product.”

Given that deep level of immersion, Rubin estimated that 100 million metaverse users could lead to more revenue than a real universe with one billion users.

“I might check in to Facebook multiple times a day, but I will LIVE in the Metaverse, work in the Metaverse, and potentially prefer my time in the Metaverse to my day to day grind,” the document says.

To be successful, Rubin writes, the metaverse has to be scary. That is, it has to to be so ambitious, so bold, so filled with thousands of hours of gameplay, so life-altering that Facebook engineers are terrified of what they’re up against.

“If delivering the Metaverse we set out to build doesn’t scare the living hell out of us, then it is not the Metaverse we should be building, it is not what customers want, and it is therefore meaningless,” he wrote. “Anything else is a Mini-verse.”

Building all of that and reaching the universe of customers necessary, Rubin wrote, would require more than just internal resources. He suggested that Facebook would need a gaming studio with a team of more than 100 people that could create a massive multiplayer online game.

“One thing is absolutely clear: There is no team inside Facebook with the cohesion and experience of shipping large, technically challenging, awe inspiring game/interactive product that is capable of producing the City,” Rubin wrote, referring to the digital world the company was aiming to build. “For these reasons, we are going to need to make an acquisition.”

He named as potential targets Insomniac Games and Gearbox Software. Other studios like Blizzard and Rockstar were too big and too profitable for an acquisition and too committed to their own universe.

Rubin ended up recommending Ready at Dawn, the studio behind “Lone Echo.” Facebook did the deal in June 2020.

Setting the stage

In addition to the metaverse’s technological achievements, the launch of the product would be critical and would need to “create shock and awe,” Rubin wrote.

Zuckerberg should avoid going up on stage at a conference with a slide behind him that reads, “Welcome to the Metaverse” if the company isn’t ready to meet the moment.

Mark Zuckerberg, chief executive officer of Facebook Inc., speaks during the virtual Facebook Connect event, where the company announced its rebranding as Meta, in New York, U.S., on Thursday, Oct. 28, 2021.
Michael Nagle | Bloomberg | Getty Images

“If we telegraph every step of our roadmap because we have keynote minutes to fill, the competition will always be one step behind,” Rubin wrote. “Let’s not do that. Let’s wait until we have a Metaverse worthy of the name — a Fait Accompli.”

Zuckerberg didn’t fully heed that call. His presentation on Thursday was bold, but the world he depicted is nowhere near ready for consumer navigation.

The demo was a Pixar-like animation, showcasing software the company hopes to build. It was filled with users hanging out and working out as avatars or cartoonish versions of themselves. Zuckerberg acknowledged that the technology is a long way off, potentially as far as a decade into the future.

Some suggested that Facebook needed to change the conversation and distract the public after six damaging weeks of stories based on leaked documents from a whistleblower.

Rubin had a different explanation. He said the company now knows that to achieve its herculean mission, it needs to bring others along for the ride, kissing goodbye to the walled garden approach.

“This is a long journey that we’re going to be on with a lot of different companies,” Rubin said in the interview. “And you just can’t keep it under wraps that long.” 

— CNBC’s Samantha Subin contributed to this report.

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Meta shares plunge on weak revenue guidance even as first-quarter results top estimates

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Meta shares plunge on weak revenue guidance even as first-quarter results top estimates

Meta shares plunged more than 11% in extended trading on Wednesday after the company issued a light forecast, which overshadowed better-than-expected first-quarter results.

Here are the key numbers:

  • Earnings per share: $4.71 per share vs. $4.32 per share expected by LSEG
  • Revenue: $36.46 billion vs. $36.16 billion expected by LSEG

Revenue increased 27% from $28.65 billion in the same period a year earlier, the fastest rate of expansion for any quarter since 2021. Net income more than doubled to $12.37 billion, or $4.71 per share, from $5.71 billion, or $2.20 per share, a year ago.

One reason for the pop in net income is that, while revenue growth accelerated, sales and marketing costs dropped 16% in the quarter from a year earlier.

Meta said it expects sales in the second quarter of $36.5 billion to $39 billion. The midpoint of the range, $37.75 billion, would represent 18% year-over-year growth and is below analysts’ average estimate of $38.3 billion.

The company no longer reports daily active users and monthly active users. It now gives a figure for what it calls “family daily active people.” That number was 3.24 billion for March 2024, a 7% increase from a year earlier.

Meta has raised investor expectations due to its improved financial performance in recent quarters, leaving little room for error. The stock is up about 40% this year after almost tripling last year. In February 2023, CEO Mark Zuckerberg told investors it would be the “year of efficiency,” which initiated the rally.

At the time, Zuckerberg said the company would be better at eliminating unnecessary projects and cracking down on bloat, which would help Meta become a “stronger and more nimble organization.” The company cut about 21,000 jobs in the first half of 2023, and Zuckerberg said in February of this year that hiring will be “relatively minimal compared to what we would have done historically.”

Headcount declined by 10% in the first quarter from a year earlier to 69,329.

Capital expenditures for 2024 will be $35 billion to $40 billion, an increase from a prior forecast of $30 billion to $37 billion “as we continue to accelerate our infrastructure investments to support our artificial intelligence (AI) roadmap,” Meta said.

Average revenue per user in the quarter was $11.20, Meta said.

The Facebook parent has been clawing back digital ad market share after a dismal 2022. At that time, the company was reeling from Apple’s iOS privacy update and macroeconomic concerns that led many brands to rein in spending.

Zuckerberg spearheaded an initiative to rebuild the ad business with a focus on AI. On the company’s last earnings call in February, finance chief Susan Li said Meta has been investing in AI models that can accurately predict relevant ads for users, as well as tools that automate the ads-creation process. 

Advertising revenue, which accounts for the vast majority of Meta’s business, jumped 27% to $35.64 billion.

Meta is benefiting from a stabilizing economy and surge in spending from Chinese discount retailers like Temu and Shein, which have been pumping money into Facebook and Instagram in an effort to reach a wider swath of users. Some analysts have warned that slower spending from China-based advertisers could be a source of concern in the first quarter and as the year progresses.

The company’s Reality Labs unit, which houses the company’s hardware and software for development of the nascent metaverse, continues to bleed cash. Reality Labs reported sales of $440 million for the quarter and $3.85 billion in losses, bringing total losses since the end of 2020 to over $45 billion.

Analysts expected the division to show an operating loss of $4.31 billion for the quarter.

Executives will discuss the company’s results on a call with analysts at 5 p.m. ET.

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Meta’s Reality Labs posts $3.85 billion loss in first quarter

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Meta's Reality Labs posts .85 billion loss in first quarter

Facebook co-founder and chief executive, Mark Zuckerberg, speaks at an Oculus developers conference while wearing a virtual reality headset in San Jose, California.

Glen Chapman | AFP | Getty Images

Meta shows no signs of substantially trimming its losses from investing in the metaverse, as competition heightens between the Facebook parent and Apple in the virtual reality market.

In its first-quarter earnings report Wednesday, Meta disclosed that its Reality Labs unit recorded a $3.85 billion operating loss. Revenue in the metaverse division was $440 million, up about 30% from $339 million a year ago and representing only around 1% of Meta’s total sales for the quarter.

Analysts were expecting a $4.31 billion operating loss and sales of $512.5 million for the quarter, according to StreetAccount.

Reality Labs has now lost more than $45 billion since the end of 2020, when Meta first began reporting the business segment separately.

Meta CEO Mark Zuckerberg has called the metaverse “the next frontier,” imagining a digital world that facilitates both productivity and recreation. He changed the name of his company from Facebook to Meta in 2021 to reflect his vision for the future of computing.

For now, developing metaverse technology remains a fledgling and costly effort.

The company unveiled in September the Quest 3 VR headset, the latest version of its mixed reality hardware, with a starting price of $499. Apple started selling its $3,499 Vision Pro in February, touting a so-called “spatial computing” experience.

Meta announced Monday that it will partner with third-party hardware companies to create new VR headsets using the same Meta Horizon operating system that powers its Quest headsets. Zuckerberg said that while Apple “basically won out” in the phone market with its closed ecosystem, Meta’s move aims to ensure the “open model defines the next generation of computing.”

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IBM to acquire HashiCorp in $6.4 billion deal, reports another revenue miss

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IBM to acquire HashiCorp in .4 billion deal, reports another revenue miss

IBM CEO Arvind Krishna appears at the World Economic Forum in Davos, Switzerland, on Jan. 16, 2024.

Stefan Wermuth | Bloomberg | Getty Images

IBM shares slipped as much as 6% in extended trading on Wednesday after the hardware, software and consulting provider said it would acquire cloud software maker HashiCorp and reported first-quarter revenue that was lower than analysts had predicted.

In a statement, IBM announced that it intends to pay $35 per share in cash for HashiCorp in a deal with a $6.4 billion enterprise value, net of cash. On Tuesday, The Wall Street Journal reported that IBM was getting close to acquiring HashiCorp, sending shares upward. Bloomberg said earlier on Wednesday that IBM was looking to offer $35 per share.

The deal would be accretive to adjusted earnings before interest, taxes, depreciation and amortization in the first full year after close, and accretive to free cash flow in the second year after close. IBM said it expects the transaction to close by the end of 2024. Dave McJannet, HashiCorp’s CEO, will report to Rob Thomas, IBM’s senior vice president in charge of software, if the deal goes through, a spokesperson said.

HashiCorp would complement Red Hat, which has contributed to IBM’s revenue growth since the $34 billion acquisition in 2019. IBM now sells Red Hat’s version of the Linux operating system for use on multiple public clouds, making it a neutral entity. HashiCorp pioneered open-source software that developers rely on to control cloud infrastructure. Premium versions of the Terraform cloud-management software and other products have brought revenue to HashiCorp.

In 2021 HashiCorp shares started trading on the Nasdaq. But revenue growth has slowed, and the company has continued to report losses. Still, it’s adding revenue at a faster pace than IBM.

HashiCorp shares moved 4% higher in extended trading following the acquisition announcement.

Here’s how IBM did in comparison with the consensus among analysts polled by LSEG:

  • Earnings per share: $1.68 adjusted vs. $1.60 expected
  • Revenue: $14.46 billion vs. $14.55 billion expected

IBM’s revenue increased around 1.5% year-over-year during the quarter, according to a statement. This marks the company’s third revenue miss in the last five quarters.

Revenue from software, at $5.90 billion, increased about 6% and was below the $5.96 billion consensus among analysts surveyed by StreetAccount.

IBM’s consulting revenue came in at $5.19 billion, down slightly and just under the $5.20 billion StreetAccount consensus.

Infrastructure revenue totaled $3.08 billion. It declined 0.7% but came in higher than the StreetAccount consensus of $2.94 billion.

During the quarter, IBM said it was providing its 160,000 consultants with artificial intelligence assistants to boost productivity, and the company completed the divestiture of The Weather Company to Francisco Partners.

Notwithstanding the after-hours move, IBM shares are up about 13% so far this year, outperforming the S&P 500 index, which is up 6% over the same period.

Executives will discuss the report with analysts on a conference call starting at 5 p.m. ET.

This is breaking news. Please check back for updates.

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