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Google CEO Sundar Pichai speaks on stage during the annual Google I/O developers conference in Mountain View, California, May 8, 2018.

Stephen Lam | Reuters

As industry-wide layoffs hit bigger tech names, some Google workers worry they’re next.

While Google has so far avoided the widespread job cuts that have hit tech companies, particularly those supported by a slumping ad market, internal anxiety is on the rise, according to documents viewed by CNBC and employees who spoke on the condition of anonymity.

Alphabet executives have stressed the need to sharpen “focus,” bring down costs of projects and make the company 20% more efficient. There’s also been a recent change in performance reviews, and some employees point to declining travel budgets and less swag as signs that something bigger may be on the horizon.

In July, Alphabet CEO Sundar Pichai launched the “Simplicity Sprint” in an effort to bolster efficiency during an uncertain economic environment. Just a few miles up the road, Meta told employees this month that it’s laying off 13% of its staff, or more than 11,000 employees, as the company reckons with declining ad revenue. Snap announced a 20% cut in August, and Twitter just slashed about half its workforce under the leadership of new owner Elon Musk. Elsewhere in Silicon Valley, HP said on Tuesday it plans to lay off 4,000 to 6,000 employees over the next three years.

Google’s business hasn’t been hit as hard as many of its peers, but the combination of a potential recession, soaring inflation and rising interest rates is having a clear impact. Last month, the company said YouTube’s ad revenue shrank from a year earlier as Google generated its weakest period of growth since 2013, other than one quarter during the pandemic. Google said at the time that it would significantly reduce headcount growth in the fourth quarter.

The crypto market, which put a dent in Google’s latest results, has fallen even further with the collapse of crypto exchange FTX, leading to increased concerns about industry contagion.

‘Don’t fire us please’

Cuts at Google have already taken place around the edges.

The company canceled the next generation of its Pixelbook laptop, slashed funding to its Area 120 in-house incubator and said it would be shuttering its digital gaming service Stadia.

Concerns about terminations are mounting, at least in certain corners. And some employees are turning to memes to express their anxieties through humor.

One internal meme shared with CNBC shows a before-and-after animated character. On the before side, the figure has his hands raised with the caption “inflation pay rise!” On the after side, a frightened character sits alongside the caption, “don’t fire us please.”

Another meme has names of tech companies — “Meta, Twitter, Amazon, Microsoft” — that recently conducted layoffs next to an image of a worried anime character. There were also memes created in reference to a statement last week from activist investor TCI Fund Management, which called on Pichai to cut salaries and headcount through “aggressive action.”

Activist investor call on Alphabet to cut costs amid slowing revenue

Among the workforce, Pichai found himself on the defensive in September, as he was forced to explain the company’s changing position after years of supercharged growth. Executives said at the time that there would be small cuts, and they didn’t rule out layoffs.

At a more recent all-hands meeting, a number of questions regarding the potential for layoffs were highly rated by staffers on Google’s internal question-asking system called Dory. There were also questions about whether executives mismanaged headcount.

“It appears that we added 36k full-time role YoY, increasing headcount by about 24%,” one top-rated question read. “Many teams feel like they are losing headcount, not gaining it. Where did this headcount go? In hindsight, and given concerns around productivity, should we have hired so rapidly?”

Employees wanted details following the company’s latest earnings call and comments from CFO Ruth Porat regarding possible cuts.

One question read: “Can we get some more clarity on how we’re approaching headcount for 2023? Do we have any sense of how long we need to plan for difficult headwinds?”

Other questioners asked if employees “should expect any direct consequence to our teams, direction and/or compensation to reduced profits we saw in the earnings call” and wondered, “how are we going to achieve 20% more productivity? Will refocus be enough or are we expecting layoffs?”

Change to performance reviews

Furthering employee stress levels was a recent change to performance reviews and upcoming evaluation check-ins.

Earlier this year, Google said it was ditching its long-held practice of handing out lengthy promotion packets, which were long forms employees needed to fill out and that included reviews from bosses and co-workers. The company switched to a streamlined process it calls Googler Reviews and Development (GRAD).

A Google spokesperson said in an emailed statement that the GRAD system was launched “to help employee development, coaching, learning and career progression throughout the year,” adding that it “helps establish clear expectations and provide employees with regular feedback.”

Google said a new system would result in higher pay, but workers say the overhaul has left more room for ambiguity in ratings at a time when the company is looking for ways to cut costs.

The planned overhaul has already run into problems. The company decided to end its use of Betterworks, a program that was supposed to help with evaluating performance, employees told CNBC. Executives said they planned to instead use a home-grown tool, but the change has come uncomfortably close to expected year-end performance checks.

A guide titled “Support Check-Ins,” which are performance reviews targeting certain employees, began appearing in internal forums. The document, viewed by CNBC, says for those who receive the review, “the current performance trajectory is headed toward, or already is in, a lower rating.”

Three steps are recommended for check-ins. The first directs workers to “breathe,” before taking in managers’ feedback. Second is, “understand the feedback,” and third is to “devise a plan.” The document says check-ins may affect 10% to 20% of staffers over the course of a year. 

Add it all up, and one big question employees are asking is — will a bunch of small cuts turn into something grander in the future?

CNBC reported last month that employees and executives clashed on the topic of cutbacks to things like swag, travel and holiday celebrations. Workers complained about a lack of transparency around travel cuts and asked why the company wasn’t saving money by cutting executive salaries.

Google engineering leaders recently began cracking down on employees’ ability to access links to the internal meme generator called Memegen, a repository of user-generated memes that has long been a part of the company’s open culture.

Last month, a Google vice president of corporate engineering said employees need to remove Memegen links from their profile pages, internally known as “Moma.” Engineering directors said in an internal message that having a Memegen link on profiles “prevents Googlers from sharpening their focus.”

Workers naturally flocked to Memegen to make fun of the decision.

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Meta shares plunge on weak revenue guidance even as first-quarter results top estimates

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Meta shares plunge on weak revenue guidance even as first-quarter results top estimates

Meta shares plunged more than 11% in extended trading on Wednesday after the company issued a light forecast, which overshadowed better-than-expected first-quarter results.

Here are the key numbers:

  • Earnings per share: $4.71 per share vs. $4.32 per share expected by LSEG
  • Revenue: $36.46 billion vs. $36.16 billion expected by LSEG

Revenue increased 27% from $28.65 billion in the same period a year earlier, the fastest rate of expansion for any quarter since 2021. Net income more than doubled to $12.37 billion, or $4.71 per share, from $5.71 billion, or $2.20 per share, a year ago.

One reason for the pop in net income is that, while revenue growth accelerated, sales and marketing costs dropped 16% in the quarter from a year earlier.

Meta said it expects sales in the second quarter of $36.5 billion to $39 billion. The midpoint of the range, $37.75 billion, would represent 18% year-over-year growth and is below analysts’ average estimate of $38.3 billion.

The company no longer reports daily active users and monthly active users. It now gives a figure for what it calls “family daily active people.” That number was 3.24 billion for March 2024, a 7% increase from a year earlier.

Meta has raised investor expectations due to its improved financial performance in recent quarters, leaving little room for error. The stock is up about 40% this year after almost tripling last year. In February 2023, CEO Mark Zuckerberg told investors it would be the “year of efficiency,” which initiated the rally.

At the time, Zuckerberg said the company would be better at eliminating unnecessary projects and cracking down on bloat, which would help Meta become a “stronger and more nimble organization.” The company cut about 21,000 jobs in the first half of 2023, and Zuckerberg said in February of this year that hiring will be “relatively minimal compared to what we would have done historically.”

Headcount declined by 10% in the first quarter from a year earlier to 69,329.

Capital expenditures for 2024 will be $35 billion to $40 billion, an increase from a prior forecast of $30 billion to $37 billion “as we continue to accelerate our infrastructure investments to support our artificial intelligence (AI) roadmap,” Meta said.

Average revenue per user in the quarter was $11.20, Meta said.

The Facebook parent has been clawing back digital ad market share after a dismal 2022. At that time, the company was reeling from Apple’s iOS privacy update and macroeconomic concerns that led many brands to rein in spending.

Zuckerberg spearheaded an initiative to rebuild the ad business with a focus on AI. On the company’s last earnings call in February, finance chief Susan Li said Meta has been investing in AI models that can accurately predict relevant ads for users, as well as tools that automate the ads-creation process. 

Advertising revenue, which accounts for the vast majority of Meta’s business, jumped 27% to $35.64 billion.

Meta is benefiting from a stabilizing economy and surge in spending from Chinese discount retailers like Temu and Shein, which have been pumping money into Facebook and Instagram in an effort to reach a wider swath of users. Some analysts have warned that slower spending from China-based advertisers could be a source of concern in the first quarter and as the year progresses.

The company’s Reality Labs unit, which houses the company’s hardware and software for development of the nascent metaverse, continues to bleed cash. Reality Labs reported sales of $440 million for the quarter and $3.85 billion in losses, bringing total losses since the end of 2020 to over $45 billion.

Analysts expected the division to show an operating loss of $4.31 billion for the quarter.

Executives will discuss the company’s results on a call with analysts at 5 p.m. ET.

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Meta’s Reality Labs posts $3.85 billion loss in first quarter

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Meta's Reality Labs posts .85 billion loss in first quarter

Facebook co-founder and chief executive, Mark Zuckerberg, speaks at an Oculus developers conference while wearing a virtual reality headset in San Jose, California.

Glen Chapman | AFP | Getty Images

Meta shows no signs of substantially trimming its losses from investing in the metaverse, as competition heightens between the Facebook parent and Apple in the virtual reality market.

In its first-quarter earnings report Wednesday, Meta disclosed that its Reality Labs unit recorded a $3.85 billion operating loss. Revenue in the metaverse division was $440 million, up about 30% from $339 million a year ago and representing only around 1% of Meta’s total sales for the quarter.

Analysts were expecting a $4.31 billion operating loss and sales of $512.5 million for the quarter, according to StreetAccount.

Reality Labs has now lost more than $45 billion since the end of 2020, when Meta first began reporting the business segment separately.

Meta CEO Mark Zuckerberg has called the metaverse “the next frontier,” imagining a digital world that facilitates both productivity and recreation. He changed the name of his company from Facebook to Meta in 2021 to reflect his vision for the future of computing.

For now, developing metaverse technology remains a fledgling and costly effort.

The company unveiled in September the Quest 3 VR headset, the latest version of its mixed reality hardware, with a starting price of $499. Apple started selling its $3,499 Vision Pro in February, touting a so-called “spatial computing” experience.

Meta announced Monday that it will partner with third-party hardware companies to create new VR headsets using the same Meta Horizon operating system that powers its Quest headsets. Zuckerberg said that while Apple “basically won out” in the phone market with its closed ecosystem, Meta’s move aims to ensure the “open model defines the next generation of computing.”

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IBM to acquire HashiCorp in $6.4 billion deal, reports another revenue miss

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IBM to acquire HashiCorp in .4 billion deal, reports another revenue miss

IBM CEO Arvind Krishna appears at the World Economic Forum in Davos, Switzerland, on Jan. 16, 2024.

Stefan Wermuth | Bloomberg | Getty Images

IBM shares slipped as much as 6% in extended trading on Wednesday after the hardware, software and consulting provider said it would acquire cloud software maker HashiCorp and reported first-quarter revenue that was lower than analysts had predicted.

In a statement, IBM announced that it intends to pay $35 per share in cash for HashiCorp in a deal with a $6.4 billion enterprise value, net of cash. On Tuesday, The Wall Street Journal reported that IBM was getting close to acquiring HashiCorp, sending shares upward. Bloomberg said earlier on Wednesday that IBM was looking to offer $35 per share.

The deal would be accretive to adjusted earnings before interest, taxes, depreciation and amortization in the first full year after close, and accretive to free cash flow in the second year after close. IBM said it expects the transaction to close by the end of 2024. Dave McJannet, HashiCorp’s CEO, will report to Rob Thomas, IBM’s senior vice president in charge of software, if the deal goes through, a spokesperson said.

HashiCorp would complement Red Hat, which has contributed to IBM’s revenue growth since the $34 billion acquisition in 2019. IBM now sells Red Hat’s version of the Linux operating system for use on multiple public clouds, making it a neutral entity. HashiCorp pioneered open-source software that developers rely on to control cloud infrastructure. Premium versions of the Terraform cloud-management software and other products have brought revenue to HashiCorp.

In 2021 HashiCorp shares started trading on the Nasdaq. But revenue growth has slowed, and the company has continued to report losses. Still, it’s adding revenue at a faster pace than IBM.

HashiCorp shares moved 4% higher in extended trading following the acquisition announcement.

Here’s how IBM did in comparison with the consensus among analysts polled by LSEG:

  • Earnings per share: $1.68 adjusted vs. $1.60 expected
  • Revenue: $14.46 billion vs. $14.55 billion expected

IBM’s revenue increased around 1.5% year-over-year during the quarter, according to a statement. This marks the company’s third revenue miss in the last five quarters.

Revenue from software, at $5.90 billion, increased about 6% and was below the $5.96 billion consensus among analysts surveyed by StreetAccount.

IBM’s consulting revenue came in at $5.19 billion, down slightly and just under the $5.20 billion StreetAccount consensus.

Infrastructure revenue totaled $3.08 billion. It declined 0.7% but came in higher than the StreetAccount consensus of $2.94 billion.

During the quarter, IBM said it was providing its 160,000 consultants with artificial intelligence assistants to boost productivity, and the company completed the divestiture of The Weather Company to Francisco Partners.

Notwithstanding the after-hours move, IBM shares are up about 13% so far this year, outperforming the S&P 500 index, which is up 6% over the same period.

Executives will discuss the report with analysts on a conference call starting at 5 p.m. ET.

This is breaking news. Please check back for updates.

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