You’ve planned out your finances for the next 25 years, lost weekend after weekend to viewings and finally found your dream home.
And then, on your first night after getting the keys, you hear it: the muffled boom of drum and bass through paper-thin walls. At 11.23pm. On a Tuesday.
Turns out, you’ve spent an obscene amount of money buying a house next to a public nuisance.
It’s probably little comfort, but you’re not alone. In a survey of 1,000 homeowners by Good Move, 64% said they’d had “problems” with neighbours and one in 10 said it had got so bad they’d complained to the council.
Buyers beware
Sellers are legally obliged to disclose details of previous or ongoing disputes with neighbours in a Property Information Form (TA6) – failure to do so could lead to legal action.
The questions are limited, though, and how are you going to prove your seller knew about the drum and bass?
“In reality, you have very few rights,” one estate agent insider told Money.
“You will never know if an agent has neglected to tell you about nuisance neighbours or if the seller did not tell the agent. A seller is hardly likely to volunteer the info if there have been any disputes.”
So maybe it’s the case that of all the roles you’ve had to master in the buying process – arranging surveys, scouring legal documents, packing everything you own – there’s one role you should have dedicated a bit more time to: detective.
We’ve spoken to top buying agents to get their advice on how to sniff out problem neighbours – and rounded up some of the lesser known tools that could save you a literal and figurative headache…
External clues
Henry Sherwood from The Buying Agents says most disputes arise from either noise or money issues.
“If the neighbouring property or building looks neglected, it probably means the neighbour does not have the funds to maintain it, or does not want to,” he said.
“If [it’s] an apartment, check out the communal parts on the floors above and below. Look for prams and excessive bikes that may indicate screaming babies or student flat shares.”
Flats with a porter/concierge are better protected, Sherwood says, as they are controlled by a management company and have someone onsite. Most flat leases also have sections relating to the type of renting allowed.
List of noise complaints
Some local councils keep a public register of noise complaints by postcode.
This is an app where local residents post about events, lost cats, bin collection dates and, inevitably, noise issues.
A simple search of “noise” in one area of north London found all of these complaints within the last month – and in each case the exact street was named:
• A second loud party on a weeknight on a small, residential street; • A resident renovating his house in a loud and disruptive fashion. Alongside a photo of a huge pile of discarded bricks, the complainant says: “It has now been over six weeks of disruption through the summer holidays with no clear end date and neighbours being ignored”; • Another resident living in an end terrace wrote that his walls were paper thin and he could hear his neighbour slamming doors and running up and down stairs; • A photo of building work, with a resident complaining it was going on until midnight on a Sunday.
Away from the app, search out local groups on social media and see if you can join. Chances are, any serious issues will have been raised on there.
Speak to the neighbours
Not everyone is confident enough to knock on doors – but our survey on social media suggests most people think it’s perfectly acceptable.
91% of around 5,000 respondents said they’d make up an excuse to talk to a neighbour to suss out what they’re like.
“Just say you are thinking of buying the property next door and wondered what the parking was like at 4pm etc,” said Sherwood.
He says Sundays are a good day to bump into neighbours.
The internet is full of woeful tales of people who didn’t do their research.
In a thread on this topic on Mumsnet, Mommabear20 wrote: “Definitely knock on doors! We didn’t and regret it so much! Have a neighbour (over the road, terraced street, that has threatened to blow their house up at least six times in the last three years causing an evacuation of the entire area every time!”
If you do knock, be polite.
Sam Edington, director at Edingtons buying agent, said: “We recommend doing so casually and respectfully, simply introducing yourself, asking friendly, open questions about the area, and observing day-to-day life.”
Image: Can you spot the clues? Pic: iStock
Airbnb
Henry Sherwood advises to look out for combination locks at the entrance to apartments – this is a giveaway that someone inside has listed on Airbnb.
Having a rolling cast of overnight guests might not bring problems, but you should consider if it’s a risk you want to take.
You could also search on Airbnb for the area you’re looking to buy – you may get lucky and find one of your immediate neighbours, in which case you can have a virtual snoop around their house for clues about their lifestyle.
Crime stats
While it won’t provide information on your specific neighbours, sites such as Police.uk allow you to check and map crime stats in a local area.
Find out if your neighbour is a landlord
Many councils keep a public register of licenced landlords or houses of multiple occupancy.
For example, Enfield Council allows you to type in your postcode – any landlords on your street will appear. Buckinghamshire Council lets you download an excel spreadsheet of HMOs.
Sam Edington deals in a higher end of the market and recalls only one nightmare neighbour scenario in his 23 years in the industry – it involved a tenant.
“We acted for a charming client buying a beautiful flat just off Hampstead Heath, and shortly after they moved in, a belligerent tenant with substance abuse issues arrived in the building, causing several months of distress.
“Fortunately, with our guidance, complaints to the managing agents and the council helped resolve the situation and restore calm.”
Ask questions of the seller
Henry Sherwood says it is essential to ask if a seller knows their neighbours and whether they’re owner-occupiers or renters.
If you meet the owner, ask them questions – chances are they’re not going to reveal negative details, but the more questions you ask, the harder a lie is to maintain.
Ask them questions like: are you friends with your neighbours, have you ever had any issues with noise, are there any resident WhatsApp groups.
“If you don’t meet the owner, don’t be afraid to prepare a list of questions for the seller about the neighbours and be specific,” said Sherwood.
Get your solicitor to ask questions
An experienced property solicitor is vital to ask the right questions as the purchase progresses.
Sherwood said: “During the enquiries phase of the conveyancing you can ask your solicitor to ask if there have been any disputes or altercations. The seller is less likely to lie if it goes through legal channels and there is a record of it.”
How many times has the house sold recently?
“Stability is a good sign,” says Sam Edington, so it’s worth asking, or trying to find out, how long neighbours have been around.
Sites such as Zoopla and Rightmove have some historical sale and listing data that could help establish if the property you’re buying has struggled to sell or been sold multiple times in recent years.
The latter could be a red flag that’s worth further investigation.
Planning permission
The planning section of local council websites will inform you of any proposals or active plans in the area where you’re buying.
This will cover things like extensions that could alter your view or result in a period of building work.
Google Earth/Street View
You can use this tool to find out how the area has changed over the years…
This is unlikely to provide you with that crucial bit of information, but you’re trying to build a picture.
Golden rules
Henry Sherwood has a golden rule he shares with clients: “Never buy without viewing a minimum of twice, once during the week and once at the weekend.
“If possible, also take a look from the outside late night after agents have shut at 9pm or 10pm. Check out the times that are important to you.
You may just get unlucky
Ultimately, there’s no way to guarantee a peaceful and quiet co-existence.
Sherwood said: “There are no guarantees who your neighbours will be long term as the current owners could sell, rent it, turn into an HMO or Airbnb.”
Back on the Mumsnet thread we mentioned earlier, a poster called Thirtytimesround illustrated the point: “We popped back a few times at different times of day to just sit in car near house and listen to see if anyone noisy. It helped. But honestly so much luck is involved.
“Like, we bought in a quiet road in a smart area and my neighbours are a lovely, kind, generous couple in their forties. And their bedroom is the other side of the wall from ours and they have very noisy sex 😐 Plus shortly after we moved in they bought a dog that barks all the frickin’ time and then their son took up the drums. Nothing we could have done to discover that before we moved in – it’s just luck.
The UK’s jobless rate has risen to a level not seen since late 2020, according to official figures released ahead of the budget.
The Office for National Statistics (ONS) reported a figure of 5% covering the three months to September – up from 4.8% reported last month. It was a larger leap than economists had predicted, and the ONS said that men were worst affected by the shift.
It leaves the jobless rate at its highest level since December 2020-February 2021.
It had stood at 4.1% when Labour took office last year.
There was no better news for Chancellor Rachel Reeves in wider, experimental, HMRC data released by the ONS, which showed a 32,000 decline in payrolled employment during October.
That suggested a pause to a more recent trend of declines slowing since sharp falls first witnessed in the spring of this year.
More from Money
It was April when measures introduced in Ms Reeves’s first budget came into effect, with hikes in minimum pay and employer national insurance contributions hammering employment and investment sentiment in the private sector.
It also coincided with peak US trade war uncertainty as Donald Trump ramped up his tariffs.
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Where Reeves stands on tax rises
ONS director of economic statistics Liz McKeown said of the data: “Taken together these figures point to a weakening labour market.
“The number of people on payroll is falling, with revised tax data now showing falls in most of the last 12 months.
“Meanwhile the unemployment rate is up in the latest quarter to a post pandemic high. The number of job vacancies, however, remains broadly unchanged.
“Wage growth in the private sector slowed further, but we continue to see stronger public sector pay growth, reflecting some pay rises being awarded earlier than they were last year.”
In good news, the overall slowing in the pace of wage growth and weakening jobs market should help bolster the case for an interest rate cut by the Bank of England next month, assuming inflationary pressures continue to ease after last week’s rate hold.
The ONS figures were released as the clock ticks down to the chancellor’s second budget due on 26 November.
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The state of UK economy ahead of budget
Ms Reeves used an event in Downing Street last week to prepare the ground for a painful series of measures that are expected to be only partly offset by some announcements to keep Labour MPs onside, as she stares down a black hole in the public finances believed to be in the region of £30bn.
She has signalled a break from Labour’s manifesto tax pledge not to raise income tax, national insurance or VAT, on the grounds that the world has changed since that promise was made.
The chancellor’s gripes include Brexit and the effects of the US trade war.
Nevertheless, a spending priority would appear to be the lifting of the two-child benefit cap. That would take an estimated 350,000 children out of poverty, according to the Child Poverty Action Group.
Liberal Democrat Treasury spokesperson, Daisy Cooper, said of the employment data: “Surely the writing is on the wall now for the chancellor’s jobs tax.
“Everyone except Rachel Reeves seems to have woken up to the fact that forcing small businesses to pay more in tax for giving people jobs would damage job opportunities. Now the proof is staring her in the face.
“The government must reverse their damaging national insurance hike at the budget, and commit to saving the small businesses who employ millions in Britain and are at risk of collapse, if they’re to have any hope of reversing today’s concerning trend.”
The Conservatives accused Ms Reeves of presiding over a “high-tax, anti-business” agenda.
Secretary of State for Work and Pensions, Pat McFadden, said: “Over 329,000 more people have moved into work this year already, but today’s figures are exactly why we’re stepping up our plan to Get Britain Working.
“We’ve introduced the most ambitious employment reforms in a generation to modernise jobcentres, expand youth hubs and tackle ill-health through stronger partnerships with employers.
“And this week we’re going further by launching an independent investigation that will bolster our drive to ensure all young people are earning or learning.
“We’re backing businesses to grow and create jobs by cutting red tape, signing trade deals and securing hundreds of billions in investment, which helped make the UK the fastest growing economy in the G7 in the first half of this year.”
In a small town in Suffolk, a team of police officers walk into a Turkish barbershop.
It’s clean and brightly painted, the local football team’s shirt displayed on one wall. Two young men, awaiting customers, hair and beards immaculate, tell officers they commute to work here from London.
Step through the door at the back of the shop and things look very different.
In a dingy stairwell, a bed has been crammed on to a landing, and a sofa just big enough to sleep on is squeezed under the stairs. The floor and steps are covered with empty pizza boxes, food containers and drink bottles. There’s a pair of socks on the floor and a T-shirt on the bed. An unopened prescription sits on a table.
At least one person is clearly living here, but possibly not by choice.
“This could be linked to exploitation, this could be linked to some forms of modern slavery,” says John French, the modern slavery vulnerability advisor for Suffolk Constabulary.
“You have to ask yourself when you come across this sort of situation, why would someone want to live in these sorts of conditions?”
Image: John French speaks to Paul Kelso
Behind a second door, this one padlocked, is a second room. This one cleaner, but clearly not safe.
Phrases in Turkish and English have been scribbled on post-it notes stuck to the wall and officers find a driving licence with a local address.
“Judging by the state of the room, this could be an ‘Alpha’ living in here,” says Mr French.
“An ‘Alpha’ is someone who’s previously been exploited,” he explains. “They have been given a little bit of trust and act like a kind of supervisor. They are very important to us, because we want to get them away from others before they can influence them.”
A brand-new Audi SUV is parked at the back.
What’s going on here?
We are in Haverhill, a small town in Suffolk bypassed by the rail network and the prosperity enjoyed elsewhere in the county, its central street bearing the familiar markers of town-centre decline.
There’s a Costa, a Boots, a branch of Peacocks, and several pubs and cafes, but they’re punctuated by “cash intensive” businesses including barbers, vape stores and takeaways, and several vacant premises that stand out like missing teeth.
It’s the cash intensive businesses that have brought the attention of police, these local raids part of the National Crime Agency’s (NCA’s) Operation Machinize, targeting money laundering, criminality and immigration offences hidden in plain sight on high streets across England.
There are 17 premises of interest in Haverhill alone, among more than 2,500 sites visited since the start of October, resulting in 924 arrests and more than £2.7m of contraband seized.
In a single block of five shops on the High Street, four are raided. A sweet shop yields a haul of smuggled cigarettes stashed in food delivery boxes.
In the Indian restaurant three doors down a young Asian man is interviewed via an interpreter dialling in on an officer’s phone. They establish his student visa has been revoked, and he has had a claim for asylum rejected.
The aim is to disrupt criminality using any means possible, be they criminal or civil. Criminal or not, the living conditions at the barbers are likely to fall foul of planning and building regulations enforceable with penalties including fines and closure, so officials from the council and fire safety are on hand.
Trading Standards are here to handle counterfeit goods seizures, and immigration officers are on hand to check the status of those questioned, pursuing anyone without permission to be in the UK.
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UK could use Denmark’s immigration model
‘A full spectrum of criminality’
Sal Melki, the NCA’s deputy director of financial crime, explains why the agency is targeting apparently small operations.
“We’re finding everything from the laundering of millions of pounds into high value goods like really expensive watches, through to the illicit trade of tobacco and vapes, and people that have been trafficked into the country working in modern slavery conditions. We’re seeing a full spectrum of criminality.
“We want to disrupt them with seizures, arrests, and prosecutions and make sure bad businesses are replaced with successful, thriving businesses that make us all feel safer and more prosperous.”
The last visit is to a small supermarket. Through the back door is another hidden bedroom, this one not much larger than a broom cupboard, with a makeshift bed made from a sheet of plywood and a duvet.
The man behind the counter, who says he’s from Brazil via Pakistan, claims not to live in the shop, but his luggage is in a storeroom. He’s handcuffed and questioned by immigration officers, and admits working illegally on a visitor visa.
“If he is proven to be working illegally he’ll be taken to a detention centre and administratively removed,” an immigration officer tells me. “That’s not the same as deportation, the media always gets that wrong. He’ll be given the chance to book his own ticket, and if not, he’ll be removed.”
Shortly afterwards he’s put in a police car, his large red suitcase squeezed onto the front seat, and driven away.
The Post Office has agreed a further extension to its scandal-hit software deal with the Japanese company Fujitsu as it plots a move to a rival supplier in the next couple of years.
Sky News has learnt that the Post Office, which is owned by the government, is to pay another £41m to Fujitsu for the use of the Horizon system from next April until 31 March 2027.
The move comes as Post Office bosses prepare to sever the company’s partnership with Fujitsu, which is under pressure to pay hundreds of millions of pounds for its part in the scandal.
Hundreds of sub-postmasters were wrongfully imprisoned for fraud and theft because of flaws with Fujitsu’s software, which it subsequently emerged were suspected by executives involved in its management.
Last week, Sky News revealed that Sir Alan Bates, who led efforts to seek justice for the victims of what has been dubbed Britain’s biggest miscarriage of justice, had settled his multimillion pound compensation claim with the government.
Sir Alan received a seven-figure sum, which one source said may have amounted to between £4m and £5m.
More on Post Office Scandal
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Alan Bates: New redress scheme ‘half-baked’
In a statement issued in response to an enquiry from Sky News, a Post Office spokesperson said: “The Post Office has agreed with Fujitsu a one-year bridging extension to the Horizon contract for the period 1 April 2026 to 31 March 2027.
“We are committed to moving away from Fujitsu and off the Horizon system as soon as possible.
“We are bringing in a different supplier to take over Horizon whilst a new system is developed, and this process is well underway.
“We expect to award a contract for a new supplier to manage Horizon by July 2026, according to current timelines.”
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Will Post Office victims be cleared?
Fujitsu executives have acknowledged that the company has a “moral obligation” to contribute financially as a result of the Horizon scandal, but has yet to agree a final figure with the government.
It is said to be unlikely to do so until the conclusion of Sir Wyn Williams’ public inquiry.
The Department for Business and Trade has been contacted for comment.