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Royal Mail chief executive Simon Thompson resigns

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The Royal Mail chief executive is to step down, parent firm International Distributions Services has announced.

As first reported by Sky News, Simon Thompson had been in talks to leave the company after his credibility was challenged by MPs who recalled him for questioning at the Business, Energy and Industrial Strategy (BEIS) committee. He was accused of giving “inconsistencies” in evidence before the committee.

The company said it was in “advanced stages” of appointing a new chief executive and Mr Thompson will remain with the business until 31 October as part of the transition.

The former state-owned company was locked into a bitter dispute with employee members of the Communication Workers Union (CWU) which ended last month when an agreement on pay and employment terms was settled.

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Royal Mail boss admits parcels are prioritised over letters

The settlement of that dispute has been listed as a reason for Mr Thompson to leave now.

“The changes we have made, the infrastructure we have put in place, and the agreements negotiated with our trade unions mean that Royal Mail now has a chance to compete and grow,” he said.

“That is what I have always wanted, and it is now the right time to hand over to a new CEO to deliver the next stage of the company’s reinvention.”

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Mr Thompson took on the chief executive role just over two years ago in January 2021. Prior to his appointment he served as a non-executive director of the board since 2017.

He thanks his team for their support in what he acknowledged as a “difficult and important time of change”.

Royal Mail is owned by International Distributions Services plc (IDS) who also own an Amsterdam-based logistics company General Logistics Systems.

The postal delivery company had been under pressure to implement modernising reforms after reporting millions of pounds of losses. In October it announced a process to make 5,000 to 6,000 roles redundant by August.

The financial hit of industrial action was estimated to have been £200m in the first nine months of IDS’s financial year to the end of December.

Royal Mail was also subject to a disruptive cyber attack and reported a breach of customer data in the past year.

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