Pilots had reported pressurisation warnings on three earlier flights by the plane involved in a mid-air blowout, investigators have said.
Alaska Airlines was forced to perform an emergency landing on Friday after a door plug was torn offof the Boeing 737 MAX 9 plane flying 171 passengers from Portland in Oregon, to Ontario in California.
The incident happened after the auto-pressurisation fail light lit up on the same aircraft on 7 December last year and 3 and 4 January this year.
After those warnings, the airline chose to ban the aircraft from making long flights over water to Hawaii, in case it needed to turn back to an airport, the National Transportation Safety Board (NTSB) said.
But it is unclear if there is any connection between those incidents and the accident, NTSB chair Jennifer Homendy said.
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‘We are very, very fortunate’
She also described a harrowing picture of the incident, with the 27kg part blown off the side of the aircraft, causing rapid depressurisation inside the plane, which had not reached cruising altitude.
The force of the decompression led to the cockpit door being blown open while the flight crew could not communicate with the pilots.
“They heard a bang,” Ms Homendy said of the flight crew, adding a quick-reference laminated checklist was sucked out of the hole, while the first officer lost her headset.
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“Communication was a serious issue… it was described as chaos.”
The door plug – which filled the space where the hole was made – has now been recovered by a school teacher only named as Bob from Cedar Hills in Portland.
Door plugs are components that can fill plane doorways that are unused by airlines.
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There were also four unaccompanied minors on the flight, Ms Homendy said, with “heroic” flight attendants ensuring they had their oxygen masks on.
Missing voice recorder data
To compound communication issues, the cockpit voice recorder (CVR) had no data as it was not retrieved within two hours, when recording restarts and previous data is erased.
“It’s a very chaotic event, the circuit breaker for the CVR was not pulled, the maintenance team went out to get it, but it was right at about the two-hour mark,” Ms Homendy said.
“If that communication is not recorded, that is unfortunately a loss for us… that information is key not just for our investigation but for improving aviation safety.”
In response to the mid-air incident, the US Federal Aviation Administration (FAA) grounded 171 Boeing 737 MAX 9 planes to run inspections, which has caused cancellations to pile up for passengers. Other 737 MAX 9s have been grounded elsewhere.
Alaska Airlines said it cancelled 170 flights on Sunday and a further 60 on Monday, with more expected this week and other airlines also affected.
Reports were ‘fully evaluated’
Responding to the reports on the warning lights, Alaska Airlines said aircraft pressurisation system write-ups are typical in commercial aviation operations with large planes.
“In every case, the write up was fully evaluated and resolved per approved maintenance procedures and in full compliance with all applicable FAA regulations,” the airline said.
Ms Homendy had previously said it was “very lucky” the accident wasn’t far worse.
She revealed no one was sat in the seats immediately next to the affected part of the fuselage – and because the plane had not reached cruising altitude, passengers and crew were not moving around the cabin.
No one was injured, and the plane landed safely back in Portland.
Boeing stock dropped more than 8% in premarket trading on Monday following the groundings.