UK

British Airways website and app down – customers unable to check in and book flights

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British Airways users have reported problems with the company’s website and app, leading them unable to check in for trips and book new flights.

One user wrote on X: “Tried using your app and website to book a ticket for tomorrow, but it’s saying it’s temporarily unavailable.”

Responding to customers on social media, British Airways said: “We are aware of some intermittent issues with the website and app at the moment and our IT teams are currently investigating this for us.”

Another user posted: “I have been trying to book a flight on your website for… 3 hours?”.

In May the airline cancelled dozens of flights due to IT problems – the carrier axed more than 50 departures and more than 20 arrivals in just one day.

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