One person has died and others have been injured during severe turbulence on a plane from London to Singapore – with passengers saying people were “launched into the ceiling”.
Singapore Airlines flight SQ321 from Heathrow was forced to make an emergency landing in Bangkok.
“We can confirm that there are injuries and one fatality on board the Boeing 777-300ER. There were a total of 211 passengers and 18 crew on board,” a statement said.
“Singapore Airlines offers its deepest condolences to the family of the deceased.”
The aircraft took off at 10.38pm UK time on Monday but had to divert to the Thai capital, landing at 3.45pm local time on Tuesday (9.45am UK time).
It was cruising at 37,000ft (11,280m) before dropping 6,000ft (1,830m) in around three minutes, according to flight tracking data.
Passenger Dzafran Azmir, 28, told Reuters news agency: “Suddenly the aircraft starts tilting up and there was shaking so I started bracing for what was happening, and very suddenly there was a very dramatic drop so everyone seated and not wearing seatbelt was launched immediately into the ceiling.”
He added: “Some people hit their heads on the baggage cabins overhead and dented it, they hit the places where lights and masks are and broke straight through it.”
Social media video showed ambulances lined up at Bangkok’s Suvarnabhumi airport.
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Sky’s Asia correspondent Cordelia Lynch, at the airport, said it’s believed as many as 30 people were injured – with local media reporting two people may have died.
“There’s some suggestion the flight hit an air pocket before it had to make this emergency landing,” she said.
“There are some images circulating on social media that show parts of the plane inside and a lot of scattered debris.”
Singapore Airlines said it was working with Thai authorities “to provide the necessary medical assistance” and sending a team to Bangkok to provide extra help.
“Our priority is to provide all possible assistance to all passengers and crew on board the aircraft”, it added.
Singapore is considered a standard-setter for the aviation industry and consistently tops airline awards.
Turbulence-related injuries are the most common type on board passenger planes, according to a 2021 study by the US National Transportation Safety Board.
It found it was responsible for more than a third of accidents between 2009 and 2018, but no aircraft damage.
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