Tesla wipes odometer on Cybertruck in service, scratches it, and returns it to owner

Tesla has wiped off the 26,000 miles on the odometer of a Cybertruck in service, scratched the vehicle, and then returned it to the owner like nothing happened.

A Tesla Cybertruck owner in Oregon was quite surprised when he went to pick up his Cybertruck, which was in service to install a new lightbar, fix some panel gaps, and figure out an ABS alert that wouldn’t go away.

According to a thread on the Cybertruck Owners Club, Tesla had wiped the odometer clean on the Foundation Series ‘Cyberbeast’, which had over 26,000 miles on it.

The owner shared a video of the Cybertruck’s odometer going from 0 to 1 mile for the second time:

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The odometer on the vehicle was wiped and both the app and service many also showed the same mileage.

The owner shared a screenshot of the app after 15 miles:

He went to the online forum for advice:

Anyone else have their odometer Thanos-snapped after a controller swap? Can Tesla unsnap it or am I forever “True Mileage Unknown”?

Interestingly, Tesla is currently being sued for allegedly messing with the odometers of its vehicles. However, the lawsuit is for accelerating the mileage, not reducing it, like in this case.

It was not the only surprise from this service visit for this Cybertruck owner.

The owner was not satisfied with the lightbar installation, which he claims has a half-inch gap on the passenger side while it is flush on the driver side. He wrote:

It’s basically smiling sideways at everyone.

It’s also unclear why Tesla was messing with the vehicle’s tailgate, but it ended up having a bolt moving around it, causing scratches and Tesla left a bolt unbolted:

At this point, the truck was returned with more problems than it had when it entered service.