In this photo illustration the Chinese technology firm Tencent logo seen on an Android mobile device with People’s Republic of China flag in the background.
GUANGZHOU, China — Chinese technology giants are looking to make changes to their business models and working practices in order to preempt moves by regulators as authorities crackdown on the once free-wheeling sector.
In the past year, regulators have introduced new rules in areas from anti-monopoly for internet companies to data security, targeting large tech firms.
With regulators breathing down tech companies’ necks, corporations have looked to make moves to appease authorities.
Tencent this month has looked to tighten up its patrol of minors playing games. According to Chinese regulations, minors are banned from playing online games between 10 p.m. and 8 a.m. Tencent, one of the biggest gaming companies in the world, said there are cases of kids using adult accounts to play games.
To counter that, the company will require the gamer to do a facial recognition scan on their phone to verify if they are an adult.
Over the past few years, China’s government has been concerned about video game addiction and how it could damage children’s health. In 2018, regulators froze video game approvals in China over concerns of violence in some titles as well as potential addiction and rising cases of myopia. Games in China need to be approved by censors in order to be released and monetized.
Tencent appears to be getting ahead of any further regulatory action with its latest moves.
Anti-monopoly focus
In February, regulators released anti-monopoly rules for internet platforms. Beijing is concerned about the size and power of China’s technology companies which have grown into some of the world’s largest, broadly unencumbered by regulation.
The focus of the Alibaba probe, which concluded in April and resulted in a $2.8 billion fine, was a practice that forces merchants to choose one of two platforms to sell their goods on.
Alibaba and Tencent have both effectively built up walls around their products. For example users can’t use Tencent’s WeChat Pay service on Alibaba’s Taobao e-commerce site.
But it appears both Tencent and Alibaba could be looking to get ahead of potential further antitrust action.
The Wall Street Journal reported on Wednesday that Alibaba and Tencent are looking to loosen up some of these blocks on each others’ products. This could include allowing WeChat Pay as an option on Alibaba’s shopping services.
“Such measures of self-regulation would be ahead of the regulation curve, as Tencent often is – and Alibaba hasn’t been,” Neil Campling, head of technology, media and telecoms research at Mirabaud Securities Limited, said in a note on Wednesday.
996 work culture
Technology companies are also trying to make changes to the long-standing practice of grueling work hours known as 996.
This refers to employees working from 9 a.m. to 9 p.m, six days a week. Alibaba founder Jack Ma once called the 996 culture a “huge blessing,” but it has faced intense criticism.
On Tuesday, Ling Zhenguo, a member of China’s top political advisory body known as the Chinese People’s Political Consultative Conference, wrote an op-ed in the entity’s official newspaper, apparently criticizing the 996 culture.
The internet economy should put “people at the center” shouldn’t link “every profit made with every hard working minute of employees,” according to a CNBC translation of the Mandarin article.
“We must be clearly aware that it’s in contrast to the market economy with Chinese characteristics to regard people’s legs as wheels and hands as robots,” Ling added, effectively saying that humans should be treated as humans.
Ling’s article highlights how 996 work culture could be targeted next by Beijing.
But technology companies have already begun to tweak their practices.
Last week, TikTok-owner ByteDance said that from Aug. 1, it was ending the practice of “big week, small week.” This is where workers would work every other Sunday and get paid. Short-video app Kuaishou also canceled this policy last month, according to local media.
U.S. cybersecurity company F5 fell 12% on Thursday after disclosing a system breach in which a “highly sophisticated nation-state threat actor” gained long-term access to some systems.
F5 shares were pacing for the worst day since April 27, 2022, when the stock fell 12.8%.
The company disclosed the breach in a Securities and Exchange Commission filing on Wednesday and said the hack affected its BIG-IP product development environment. F5 said the attacker infiltrated files containing some source code and information on “undisclosed vulnerabilities” in BIG-IP.
The breach was later attributed to state-backed hackers from China, Bloomberg reported, citing people familiar with the matter.
F5, which was made aware of the attack in August, said they have not seen evidence of any new unauthorized activity.
Read more CNBC tech news
“We have no knowledge of undisclosed critical or remote code vulnerabilities, and we are not aware of active exploitation of any undisclosed F5 vulnerabilities,” F5 said in a statement.
The cybersecurity giant told customers that hackers were in the network for at least 12 months and that the breach used a malware called Brickstorm, according to Bloomberg.
F5 would not confirm the information.
Brickstorm is attributed to a suspected China-nexus threat dubbed UNC5221, Google Threat Intelligence Group said in a blog post. The malware is used for maintaining “long-term stealthy access” and can remain undetected in victim systems for an average of 393 days, according to Mandiant.
The attack prompted an emergency directive from the Cybersecurity and Infrastructure Security Agency on Wednesday, telling all agencies using F5 software or products to apply the latest update.
“The alarming ease with which these vulnerabilities can be exploited by malicious actors demands immediate and decisive action from all federal agencies,” CISA Acting Director Madhu Gottumukkala said. “These same risks extend to any organization using this technology, potentially leading to a catastrophic compromise of critical information systems.”
The UK’s National Cyber Security Centre also issued guidance for the F5 attack, advising customers to install security updates and continue monitoring for threats.
Salesforce struck back. The business software maker on Wednesday unveiled an optimistic, multiyear financial roadmap that rejects the sluggish-growth narrative that has been dogging the stock. “It’s the old Salesforce, and I’ve been waiting for the old Salesforce,” Jim Cramer said Thursday morning on CNBC. Shares of Salesforce are up more than 4% Thursday on the news. At its influential Dreamforce conference this week, Salesforce projected annual revenue of $60 billion for the fiscal year 2030, excluding its pending Informatica acquisition . That is above the LSEG consensus of $58.4 billion. And crucially, Salesforce said its outlook translates to average annual organic revenue growth of at least 10% in fiscal years 2026 to 2030 — a pace of expansion the company has struggled to reach in recent quarters. Salesforce reported its fiscal 2026 second-quarter results last month. Salesforce also rolled out long-term plans for adjusted operating margins and subscription revenue growth on a constant-currency basis. By the end of fiscal 2030, the company expects those two metrics, when added together, to reach 50 — a nod to the “Rule of 50” that tech investors use to evaluate software companies. When activist pressure at Salesforce started in the fall of 2022, the company was not even meeting the “Rule of 40,” a more modest version of the same rubric. With that milestone reached, the company is now set on getting to 50. “We can all do the math. We’re only going to spend a couple of years in the 40s. And we’re going to rapidly move into the 50s,” CEO Marc Benioff said at the investor day Wednesday night. Salesforce desperately needed the boost, as it works to recover from a nearly 30% slide this year and rebuild investor confidence . For most of the year, Salesforce shares have been weighed down by the notion that AI is a threat to the software-as-a-service business model. Alongside this was criticism that Salesforce was focusing too much on its agentic AI offering, Agentforce, and neglecting its core business applications used by marketing teams, customer service reps, and salespeople. While Salesforce executives have repeatedly pushed back against these claims, the market had its doubts. So, too, did the Club . And there are still skeptics, despite the rosier guidance. “We believe the FY30 goals are ambitious, and it is hard to see how they can accomplish them without a significant improvement to the external spend environment,” D.A. Davidson’s Gil Luria wrote to CNBC in an email on Thursday. “With most of its businesses still decelerating, something dramatic would have to change for the company to reaccelerate growth,” argued Luria, who has a hold-equivalent rating on the stock. However, the new targets soothed Jim’s concerns. “What we heard was that the old business is doing well,” Jim said. “People are not canceling the product. The new [Agentforce] business is just starting to inflect in the next 12 to 18 months, going back to double digits, so it will return to its old growth strength.” “That’s why you’re seeing something as strong as this [stock] move, because it really defeats the bearish case,” added Jim, who was in San Francisco this week to attend Dreamforce. In a mission to prove the naysayers wrong, Dreamforce showcased a slate of well-known clientele, including Dell , Williams-Sonoma , and FedEx , with all speaking favorably of Salesforce’s Agentforce technology. Agentforce allows customers to build AI applications that are capable of taking action and accomplishing tasks with minimal human supervision. Salesforce charges for Agentforce on a consumption-based model, versus seat-based licenses for its traditional apps. “People aren’t canceling. They want both. They want the optionality of having the old business and they’re paying the same, and they want this new consumption business without hurting their old business,” said Jim, citing comments on Wednesday night from Salesforce’s chief revenue officer, Miguel Milano. It appears that Dreamforce has yet again been what the company needed for a positive turn. Last year’s conference, during which Salesforce introduced Agentforce, was the beginning of a multi-month rally that sent the stock to a series of all-time highs, before peaking in early December at roughly $368 a share. In response to this year’s Dreamforce, both Barclays and Goldman Sachs analysts reiterated buy ratings on the stock. “Through a year of iterations since Agentforce’s initial launch in September 2024, we believe Salesforce’s latest innovations reaffirm its technical readiness to drive broader AI and agent adoption at enterprise scale,” Goldman wrote to clients. Jim entered this week in search of clarity on Salesforce’s prospects. Based on everything he heard in the Bay Area, he said he believes the bears will ultimately be proven wrong now that Salesforce has had time to refine its AI strategy. “The numbers are coming. It’s inflecting within a timeframe that you want to be in on the stock.” (Jim Cramer’s Charitable Trust is long CRM. See here for a full list of the stocks.) As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust’s portfolio. If Jim has talked about a stock on CNBC TV, he waits 72 hours after issuing the trade alert before executing the trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB. NO SPECIFIC OUTCOME OR PROFIT IS GUARANTEED.
The FlockOS software in use within law enforcement, and where the Ring Community Requests will originate.
Flock Safety
Amazon’s Ring security cameras are moving deeper into law enforcement work in a new deal with Flock Safety that will allow citizens who own Ring cameras to share footage that can assist in crime investigations, making the video available to law enforcement that use Flock’s software.
It’s the second recent deal bringing the Amazon Ring security tech into the law enforcement market in new ways, with Ring also recently announcing a similar effort with Axon Enterprise.
Flock, a direct Axon competitor, works with an estimated 6,000 communities and 5,000 law enforcement agencies, and sees a “long tail” for the tech in the public safety sector with an estimated 17,000 cities across the U.S., according to its CEO and founder Garrett Langley.
The Ring Community Requests feature will be available for use with the FlockOS and Flock Nova platforms that are contracted by local public safety agencies. That will enable law enforcement officers to directly request video evidence from Ring cameras, but citizens will make the decision whether to share video. Police requests will go into what is called the Ring Neighbors feed, which pings camera users within an area identified as relevant to the crime, and camera owners can then share video, which is kept in a secure environment and can only be used for the single crime investigation.
“For me, it is clear and obvious we have a crime problem in America,” Langley said. “We are focused on businesses and cities, and Ring is definitely a leader in home security. Being able to partner with them will lead to much safer communities, and doing it in a way that allows the public to opt in,” he said, adding that it was Ring that first reached out to Flock Safety about a potential deal.
The law enforcement technology market, and surveillance cameras in particular, are by their nature controversial, with concerns about privacy, racial profiling, use of surveillance information for unapproved purposes, and weak security protocols. This is not the first attempt by Ring to more broadly distribute video footage. A previous incarnation of this type of technology, Ring Request for Assistance, was shut down in 2024. According to Consumer Reports, that tool was used by at least 2,500 police agencies. Ring has also worked directly with law enforcement in the past to distribute cameras in communities.
Langley said there is a key difference between RFA and the new Community Requests feature. “RFA was inside the Ring data app. There was no chain of custody,” he said. “In this case, while the request goes out in the Ring app, any footage shared by users goes into the Flock platform, which is fully secure,” he said. “This is what we do every day for businesses and municipalities,” he added. In addition to public agency work, Flock has contracts with an estimated 1,000 private sector organizations for its technology.
While Ring does not release precise data on the number of cameras in use, Langley said it is a major advantage to law enforcement to have this option in crime investigations, and law agencies have been asking for it, given the fact that there can be tens of thousands of Ring cameras in communities across the country.
Ring could not be immediately reached for comment.
Ring security cameras are displayed on a shelf at a Best Buy store on June 01, 2023 in San Rafael, California.
Justin Sullivan | Getty Images
Langley says he sees the development as a better option for both the police and the public compared to the current way crime work is conducted. “It’s about helping law enforcement be more efficient and conduct faster investigations,” he said. And for citizens, he said, “If there’s a shooting in my neighborhood today and police go door-to-door asking if you have camera footage, it can create an environment where it is hard to say no.”
“This is an environment where people will have control. They don’t have to participate in any specific request and that level of control didn’t exist beforehand,” Langley said. “The alternative is a cop shows up at your front door and people feel quite compelled, and now law enforcement has a more efficient way and we as citizens are able to say ‘no, we don’t want to help,’ for whatever reason.”
The partnership has no direct revenue impact on Flock Safety, with Langley saying it will be offered for free to every law enforcement customer. “If we achieve the mission of helping communities, we will find ways to make money. We won’t monetize this partnership, but we believe it will drive adoption of core products,” he said. “It will be turned on for free for every customer, and I think all of them will use it,” he added.
Flock Safety currently supports law enforcement in making close to one million arrests a year, and “this will help that number go up,” Langley said.
An exact date for the rollout on the Flock platform is not set, but Flock Safety says it is imminent.
Surveillance technology and public debate over crime and safety
It’s sure to attract scrutiny. In addition to controversies involving Ring, including an FTC settlement over allegations of lax security, communities across the U.S. continue to debate the use of technology like Flock’s, with some contracts being canceled amid public debate even as the business is growing.
Langley says for some critics, such as privacy focused organizations like the Electronic Frontier Foundation, which have long criticized Ring and similar technologies, there is no reasonable debate left to hold. “There is a certain part of the country that just doesn’t prioritize safety, and like us, Jamie [Ring founder Jamie Siminoff, who recently returned to active leadership of the company] does, and I believe everyone has a right to be safe and people should be held accountable if they commit a crime,” Langley said.
For critics of use of surveillance technology in law enforcement, “There is nothing we can do other than shut down our business,” Langley said. “They live in a world of hypotheticals and I live in a world of realities, and we have to do something about it.”
EFF argues that the reality of surveillance technology is uncovering abuses.
“Of course people have a right to be safe, but what companies like Flock and Ring fail to acknowledge is that their technology doesn’t make people safer, it just subjects them to a round-the-clock warrantless digital dragnet that keeps tabs on everyone whether or not they’re suspected of any crime,” said Electronic Frontier Foundation senior staff attorney Jennifer Pinsof. “That’s an affront to our freedoms, and a recipe for abuse and real harm especially in increasingly authoritarian times. Privacy isn’t dangerous, but giving privacy up for a false sense of security is very dangerous,” she added.
The market has certainly sent a signal that it sees the business as a good one, with Axon’s stock price up 500% over the past five years and 50% this year alone.
Public sentiment over crime levels remains elevated, though subject to partisan leanings, at a time when both leading tech CEOs and President Trump are weighing in on having federal troops police cities.
A recent AP poll found that two-thirds of the public think crime in the U.S. is a major problem, a feeling that is even higher within cities (81%). There is more support for this view among Republicans (96%), but a majority of Democrats (68%) feel similarly about cities. A 2024 Pew Research poll found more Americans prioritizing crime as an issue versus when Joe Biden first took office, across both parties, but it also found Americans tend to view crime as being worse nationally than in their own local communities. Gallup research from 2024 found a decline from a 2023 reading on public concern about crime, which had reached the highest in its polling history.
Langley says political momentum is on the side of Flock Safety and increased use of technology in law enforcement. “Look at the political tides. We tried the social experiment of being soft on crime and it didn’t end well,” he said.
Sign up for our weekly, original newsletter that goes beyond the annual Disruptor 50 list, offering a closer look at list-making companies and their innovative founders.