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More than half a million people in England were pinged by the NHS Test and Trace app in a week, the highest figure recorded.

A total of 520,194 alerts were sent to users of the NHS COVID-19 app in the week to July 7, telling them they had been in close contact with someone who had tested positive for coronavirus and to self-isolate.

This is up from 356,677 the previous week – a rise of 46% – and is the highest weekly figure since data was first published in January.

Robert Jenrick
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Robert Jenrick has conceded the government is ‘concerned’ by the number of people off work

It comes as some companies are reportedly missing 20% of their workers.

Factories across Britain are in danger of closing down as a result of employees being “pinged” by the app, union Unite warned.

The union said large numbers of workers are being told to self-isolate, with companies in the automotive industry particularly affected.

This morning Communities Secretary Robert Jenrick said the government is “concerned” about the number of people off work due to being “pinged” by the app.

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Mr Jenrick told LBC radio today: “It is important that we have the app, that we take it seriously, that when we do get those messages we act accordingly.”

But he said ministers would give “further thought” on how the government can ensure it is a “proportionate response”.

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From Monday, the legal requirement to wear face masks indoors in England will end.

He added: “We are concerned about absences as a result of being pinged, for example. That is one of the reasons why we do need to move to a more proportionate approach.”

Mr Jenrick was forced to defend the government’s handling of COVID-19 rules, branded a “total shambles”.

He insisted the nation is moving into a “new phase” where “we all exercise our personal judgement”.

Now might be a good time to reset the way app works

The huge jump in numbers will concern the government.

Boris Johnson keeps pointing to the success of the vaccine rollout and the protection it offers. But he cannot afford to disregard the steep rise in the number of people being pinged by the NHS app.

We know infection rates are rising so we expect more people be alerted by the app. There was much talk last week that Health Secretary Sajid Javid had asked for the app’s sensitivity to be looked at following pressure from employers and businesses warning of severe staff shortages.

Now might be a good time to reset the way app works. It is based on proximity and duration: it calculates risk based on how close you were to someone and for how long. It does not know if these two contacts are vaccinated, standing back to back or in a well-ventilated area.

But reports in some of the papers today suggest the government is rowing back on changing the sensitivity right now as case numbers continue to surge. It is still one of the the best ways to gauge the growth in infections.

Next month the rules will change meaning double jabbed people will no longer be asked to self isolate. But that is still a number of weeks away.

We are likely to see a surge in infections in the coming days as the ‘football effect’ kicks in. The scenes of fans gathering to enjoy the Euros worried many epidemiologists.

And next week all restrictions in England will be lifted driving infections up even further and faster.

But Welsh First Minister Mark Drakeford said it is “difficult” for people in England to know exactly what is required of them.

And he urged Westminster to follow a four-nation approach.

“It is the UK government that is the outlier and if they were prepared to bring themselves into line with the decisions that have been made in Scotland and in Wales, for example, that would be clearer and simpler for everybody,” Mr Drakeford told Good Morning Britain.

The TUC slammed the official guidance as a “recipe for chaos and rising infections”.

And shop workers union Usdaw described it as a “real mess”, offering no assurances for employees or customers.

Meanwhile Dr Roger Barker, policy director at the Institute of Directors, said firms are “understandably confused” by the government’s “mixed messages and patchwork requirements”.

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Jess Phillips condemns ‘idiot’ councils that don’t believe they have grooming gang problem

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Jess Phillips condemns 'idiot' councils that don't believe they have grooming gang problem

Safeguarding minister Jess Phillips has told Sky News that councils that believe they don’t have a problem with grooming gangs are “idiots” – as she denied Elon Musk influenced the decision to have a national inquiry on the subject. 

The minister said: “I don’t follow Elon Musk’s advice on anything although maybe I too would like to go to Mars.

“Before anyone even knew Elon Musk’s name, I was working with the victims of these crimes.”

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Elon Musk. Pic: Reuters
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Elon Musk. Pic: Reuters

Mr Musk had called Ms Phillips a “rape genocide apologist” in one of a series of inflammatory posts on X in January and said she should go to jail.

Mr Musk, then a close aide of US President Donald Trump, sparked a significant political row with his comments – with the Conservative Party and Reform UK calling for a new public inquiry into grooming gangs.

At the time, Ms Phillips denied a request for a public inquiry into child sexual exploitation in Oldham on the basis that it should be done at a local level.

But the government announced a national inquiry after Baroness Casey’s rapid audit on grooming gangs, which was published in June.

Asked if she thought there was, in the words of Baroness Casey, “over representation” among suspects of Asian and Pakistani men, Ms Phillips replied: “My own experience of working with many young girls in my area – yes there is a problem. There are different parts of the country where the problem will look different, organised crime has different flavours across the board.

“But I have to look at the evidence… and the government reacts to the evidence.”

Ms Phillips also said the home secretary has written to all police chiefs telling them that data collection on ethnicity “has to change”, to ensure that it is always recorded, promising “we will legislate to change the way this [collection] is done if necessary”.

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Operation Beaconport has since been established, led by the National Crime Agency (NCA), and will be reviewing more than 1,200 closed cases of child sexual exploitation.

Ms Phillips revealed that at least “five, six” councils have asked to be a part of the national review – and denounced councils that believed they don’t have a problem with grooming gangs as “idiots”.

“I don’t want [the inquiry] just to go over places that have already had inquiries and find things the Casey had already identified,” she said.

She confirmed that a shortlist for a chair has been drawn up, and she expects the inquiry to be finished within three years.

Ms Phillips’s comments come after she announced £426,000 of funding to roll out artificial intelligence tools across all 43 police forces in England and Wales to speed up investigations into modern slavery, child sex abuse and county lines gangs.

Some 13 forces have access to the AI apps, which the Home Office says have saved more than £20m and 16,000 hours for investigators.

The apps can translate large amounts of text in foreign languages and analyse data to find relationships between suspects.

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Prince Harry cleared of bullying claims by report into ‘damaging dispute’ at his charity

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Prince Harry cleared of bullying claims by report into 'damaging dispute' at his charity

The Charity Commission has found no evidence of bullying or harassment at a charity set up by Prince Harry.

But it has found that an internal dispute at Sentebale “severely impacted the charity’s reputation”.

Earlier this year its chair, Dr Sophie Chandauka, accused the Duke of Sussex of “harassment and bullying at scale”.

Her comments followed the departure of the prince and several others from the organisation in March.

They had asked her to step down, alleging it was in the “best interest of the charity”.

Dr Chandauka told Sky News that Harry had “authorised the release of a damaging piece of news to the outside world” without informing her or Sentebale directors.

The Duke and Duchess of Sussex declined to offer any formal response.

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Why was Prince Harry accused of ‘bullying’?

‘Strong perception of ill-treatment’

The Charity Commission said it was reporting after a “damaging internal dispute emerged” and has “criticised all parties to the dispute for allowing it to play out publicly”.

That “severely impacted the charity’s reputation and risked undermining public trust in charities more generally”, it said.

But it found no evidence of “widespread or systemic bullying or harassment, including misogyny or misogynoir at the charity”.

Nevertheless, it did acknowledge the “strong perception of ill-treatment felt by a number of parties to the dispute and the impact this may have had on them personally”.

It also found no evidence of “‘over-reach’ by either the chair or the Duke of Sussex as patron”.

‘Confusion exacerbated tensions’

But it was critical of the charity’s “lack of clarity in delegations to the chair which allowed for misunderstandings to occur”.

And it has “identified a lack of clarity around role descriptions and internal policies as the primary cause for weaknesses in the charity’s management”.

That “confusion exacerbated tensions, which culminated in a dispute and multiple resignations of trustees and both founding patrons”.

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Why was Prince Harry accused of ‘bullying’?

Harry: Report falls troublingly short

A spokesperson for Prince Harry said it was “unsurprising” that the commission had announced “no findings of wrongdoing in relation to Sentebale’s co-founder and former patron, Prince Harry, Duke of Sussex”.

They added: “Despite all that, their report falls troublingly short in many regards, primarily the fact that the consequences of the current chair’s actions will not be borne by her, but by the children who rely on Sentebale’s support.”

They said the prince will “now focus on finding new ways to continue supporting the children of Lesotho and Botswana”.

Dr Chandauka said: “I appreciate the Charity Commission for its conclusions which confirm the governance concerns I raised privately in February 2025.”

But she added: “The unexpected adverse media campaign that was launched by those who resigned on 24 March 2025 has caused incalculable damage and offers a glimpse of the unacceptable behaviours displayed in private.”

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Police investigating grooming gangs given AI tools to speed up cold case work

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Police investigating grooming gangs given AI tools to speed up cold case work

All police forces investigating grooming gangs in England and Wales will be given access to new AI tools to help speed up their investigations.

The artificial intelligence tools are already thought to have saved officers in 13 forces more than £20m and 16,000 hours of investigation time.

The apps can translate large amounts of text in foreign languages from mobile phones seized by police, and analyse a mass of digital data to find patterns and relationships between suspects.

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Grooming gang inquiry: ‘Our chance for justice’

‘We must punish perpetrators’

The rollout is part of a £426,000 boost for the Tackling Organised Exploitation (TOEX) programme, which supports officers to investigate complex cases involving modern slavery, county lines and child sex abuse.

The increased access to the AI technology follows Baroness Casey’s recommendation for a national operation to review cold grooming gang cases.

That operation will review more than 1,200 closed cases of child sexual exploitation.

“The sexual exploitation of children by grooming gangs is one of the most horrific crimes, and we must punish perpetrators, provide justice for victims and survivors, and protect today’s children from harm,” said safeguarding minister Jess Phillips.

“Baroness Casey flagged the need to upgrade police information systems to improve investigations and safeguard children at risk. Today we are investing in these critical tools.”

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Key takeaways from the Casey review

Lack of ethnicity data ‘a major failing’

Police forces have also been instructed by the home secretary to collect ethnicity data, as recommended by Baroness Casey.

Her June report found the lack of data showing sex offenders’ ethnicity and nationality in grooming gangs was “a major failing over the last decade or more”.

She found that officials avoided the issue of ethnicity for fear of being called racist, but there were enough convictions of Asian men “to have warranted closer examination”.

The government has launched a national inquiry into the abuse and further details are expected to be announced in the coming weeks.

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