Technology

Amazon asked Apple to remove an app that spots fake reviews, and Apple agreed

Published

4 years ago

July 17, 2021

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The Amazon shopping app in the Google Play Store on an Android smartphone.

Christoph Dernbach | picture alliance | Getty Images

Apple has removed Fakespot, a well-known app for detecting fake product reviews, from its App Store after Amazon complained the app provided misleading information and potential security risks.

Fakespot’s app works by analyzing the credibility of an Amazon listing’s reviews and gives it a grade of A through F. It then provides shoppers with recommendations for products with high customer satisfaction.

Amazon said it reported Fakespot to Apple for investigation after it grew concerned that a redesigned version of the app confused consumers by displaying Amazon’s website in the app with Fakespot code and content overlaid on top of it. Amazon said it doesn’t allow applications to do this. An Amazon spokesperson claimed, “The app in question provides customers with misleading information about our sellers and their products, harms our sellers’ businesses, and creates potential security risks.”

By Friday afternoon, following a review from Apple, the app was no longer available on the App Store.

Misleading or fake user reviews have proven to be a major problem for online retailers, including Amazon. The company has recently ramped up its efforts to detect and cull fake reviews. Its third-party marketplace, made up of millions of sellers, has grown to account for more than half of the company’s overall sales, but it has become fertile ground for fake reviews, counterfeits and unsafe products. Regulators in the U.S. and abroad have taken steps to curb fake reviews on and off Amazon.

As fake reviews continue to proliferate the internet, third-party apps and websites have sprung up to help shoppers spot them, such as Fakespot, ReviewMeta and ReconBob.

Amazon reported well-known fake review detector app Fakespot to Apple for investigation, triggering its removal from the App Store.

Amazon

It’s unclear why Apple removed Fakespot from its App Store, and Apple didn’t immediately respond to a request for comment.

But Amazon pointed CNBC to two subsections of Apple’s App Store guidelines that Fakespot may have violated. One guideline states that apps must make sure they’re permitted to use, access, monetize access to or display content from a third-party service. Another guideline states that apps should not include false information and features.

Amazon also claims Fakespot’s coding technique makes it possible for the app to collect and track information from customers. The company last January made similar claims against PayPal-owned Honey, a browser extension that lets users find coupons while shopping online, warning users it could be a “security risk.”

Fakespot: ‘They’ve shown zero proof’

In an interview, Fakespot founder and CEO Saoud Khalifah said he disputed Amazon’s claim that the app presents security risks and said that while Fakespot does collect some user data, it doesn’t sell it to third parties.

Khalifah added that many apps use the same coding technique, called “wrapping,” to include a web browser view, such as coupon providers. He said many apps and websites also collect and track user information, including Amazon.

“We don’t steal users’ information, we’ve never done that,” Khalifah said. “They’ve shown zero proof and Apple acted on this with zero proof.”

Fakespot released a new version of its app at the end of May. Amazon reported the app to Apple in mid-June, Khalifah said.

Khalifah said he was upset that Apple didn’t give Fakespot adequate warning that the app would be taken down from the App Store, or the ability to rectify issues with the app.

“Imagine going to a tenant and saying you have to take all your stuff, you have to leave right now. That’s how I feel right now, to be quite honest with you,” he added.

Fakespot’s app is still available on the Google Play Store for Android devices as of Friday evening.

Technology

How black boxes became key to solving airplane crashes

Published

7 hours ago

November 30, 2025

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How black boxes became key to solving airplane crashes

After the search for survivors and recovery of victims in tragic aviation accidents — like that of a UPS cargo plane shortly after takeoff from Louisville Muhammad Ali International Airport in Kentucky last month — comes the search for flight data and a cockpit voice recorder often called the “black box.”

Every commercial plane has them. Aerospace giants GE Aerospace and Honeywell are among a few companies that design them to be nearly indestructible so they can help investigators understand the cause of a crash.

“They’re very crucial because it’s one of the few sources of information that tells us what happened leading up to the accident,” said Chris Babcock, branch chief of the vehicle recorder division at the National Transportation Safety Board. “We can get a lot of information from parts and from the airplane.”

Commercial aircraft have become very complex. A Boeing 787 Dreamliner records thousands of different pieces of information. In the case of the Air India crash in June, data revealed both engine fuel switches were put into a cutoff position within one second of each other. A voice recording from inside the cockpit captured the pilots discussing the cutoffs.

“All of those parameters today can have a very huge impact on the investigation,” said former NTSB member John Goglia. “It’s our goal to to provide information back to our investigators who are on scene as quick as we can to help move the investigation forward.”

This crucial data can also help prevent future accidents. A crash can cost airlines or plane manufacturers hundreds of millions of dollars and leave victims’ families with a lifetime of grief.

But in some circumstances black boxes were destroyed or never found. Experts say further developments such as cockpit video recorders and real-time data streaming are needed.

“The technology is there. Crash worthy cockpit video recorders are already being installed in a lot of helicopters and other types of airplanes, but they’re not required,” said Jeff Guzzetti, aviation analyst and former accident investigator for the Federal Aviation Administration and NTSB. “There’s privacy and cost issues involving cockpit video recorders but the NTSB has been recommending that the FAA require them for years now.”

Watch the video to learn more.

— CNBC’s Leslie Josephs contributed to this report.

Technology

Stocks end November with mixed results despite a strong Thanksgiving week rally

Published

2 days ago

November 28, 2025

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Stocks end November with mixed results despite a strong Thanksgiving week rally

Technology

Palantir has worst month in two years as AI stocks sell off

Published

2 days ago

November 28, 2025

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Palantir has worst month in two years as AI stocks sell off

CEO of Palantir Technologies Alex Karp attends the Pennsylvania Energy and Innovation Summit, at Carnegie Mellon University in Pittsburgh, Pennsylvania, U.S., July 15, 2025.

Nathan Howard | Reuters

It’s been a tough November for Palantir.

Shares of the software analytics provider dropped 16% for their worst month since August 2023 as investors dumped AI stocks due to valuation fears. Meanwhile, famed investor Michael Burry doubled down on the artificial intelligence trade and bet against the company.

Palantir started November off on a high note.

The Denver-based company topped Wall Street’s third-quarter earnings and revenue expectations. Palantir also posted its second-straight $1 billion revenue quarter, but high valuation concerns contributed to a post-print selloff.

In a note to clients, Jefferies analysts called Palantir’s valuation “extreme” and argued investors would find better risk-reward in AI names such as Microsoft and Snowflake. Analysts at RBC Capital Markets raised concerns about the company’s “increasingly concentrated growth profile,” while Deutsche Bank called the valuation “very difficult to wrap our heads around.”

Adding fuel to the post-earnings selloff was the revelation that Burry is betting against Palantir and AI chipmaker Nvidia. Burry, who is widely known for predicting the housing crisis that occurred in 2008 and the portrayal of him in the film “The Big Short,” later accused hyperscalers of artificially boosting earnings.

Palantir CEO Alex Karp vocally hit the front lines, appearing twice in one week on CNBC, where he accused Burry of “market manipulation” and called the investor’s actions “egregious.”

“The idea that chips and ontology is what you want to short is bats— crazy,” Karp told CNBC’s “Squawk Box.”

Despite the vicious selloff, Palantir has notched some deal wins this month. That included a multiyear contract with consulting firm PwC to speed up AI adoption in the U.K. and a deal with aircraft engine maintenance company FTAI.

But those announcements did little to shake off valuation worries that have haunted all AI-tied companies in November.

Across the board, investors have viciously ditched the high-priced group, citing fears of stretched valuations and a bubble.

In November, Nvidia pulled back more than 12%, while Microsoft and Amazon dropped about 5% each. Quantum computing names such as Rigetti Computing and D-Wave Quantum have shed more than a third of their value.

Apple and Alphabet were the only Magnificent 7 stocks to end the month with gains.

Sill, questions linger over Palantir’s valuation, and those worries aren’t a new concern.

Even after its steep price drop, the company’s stock trades at 233 times forward earnings. By comparison, Nvidia and Alphabet traded at about 38 times and 30 times, respectively, at Friday’s close.

Karp, who has long defended the company, didn’t miss an opportunity to clap back at his critics, arguing in a letter to shareholders that the company is making it feasible for everyday investors to attain rates of return once “limited to the most successful venture capitalists in Palo Alto.”

“Please turn on the conventional television and see how unhappy those that didn’t invest in us are,” Karp said during an earnings call. “Enjoy, get some popcorn. They’re crying. We are every day making this company better, and we’re doing it for this nation, for allied countries.”

Palantir declined to comment for this story.

WATCH: Palantir CEO Alex Karp: We’ve printed venture results for the average American