Intertek is just the kind of business one would expect to see flourishing in the wake of COVID-19.
One of the lesser-known companies in the FTSE 100, in spite of having a stock market valuation of £9bn, it is the world’s biggest provider of quality assurance.
It employs nearly 44,000 people around the world in more than 1,000 offices and laboratories, providing assurance, testing, inspection and certification services to clients in sectors as wide-ranging as chemicals, food, healthcare, transportation, energy and construction.
Image: The firm went public in 2002 and joined the top-flight index in 2009
On Friday morning it reported a 23% rise in pre-tax profits, to £186.3m, for the six months to the end of June.
However, despite what appeared to be a confident trading update, the company’s share price plunged by more than 9% at one point – wiping £849m from its stock market value.
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So what went wrong?
In a word, it seems that expectations were just a little too high.
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According to Oscar Val Mas, analyst at investment bank JP Morgan Cazenove, underlying earnings came in 7% lower than the market had been expecting and noted that the company had not changed its guidance to investors on profit margins for the year.
Steve Clayton, manager of the HL Select UK Growth Shares fund, which owns shares in Intertek, added: “These interim (results) were always going to be a tough act for Intertek to pull off.
“Demand has been highly volatile and only relatively recently translated into robust growth.
“But expectations for Intertek’s ability to translate any recovery into higher (profit) margins were high.
“So far, the group is lagging a little on the margin front, even though pretty much all parts of the business are now seeing demand bouncing back.
“Full year forecasts are likely to edge down, so no surprise to see the market pushing the stock lower.”
Image: Expectations were too high and the market pushed stock lower
It is a rare setback for a company which, since going public in 2002 and joining the Footsie in 2009, has been a stock market darling.
It has a strong track record of growing both via takeovers and organically and also of predicting accurately what its customers will be demanding next.
Yet Andre Lacroix, the chief executive, insisted today he was confident demand will keep growing and said the company had “exciting growth opportunities” in the post-COVID-19 environment.
He told analysts today: “The total value of the global product assurance market is $250bn.
“Only $50bn of this is outsourced.
“Given the increased complexity in global corporations, we expect companies to continue to invest in new quality assurance areas to mitigate risk in the supply chain.
“These are what we call untapped quality assurance opportunities. And, indeed, COVID-19 has demonstrated there were major risks in the operations of our clients, which were not all mitigated.
“We expect the increased focus on quality assurance essentially in three areas moving forward – safer supply chain, better personal safety and sustainability.
“And this is why the industry is expected to grow faster post-COVID-19.”
Image: Intertek boss Andre Lacroix is a former chairman and chief executive of Euro Disney
Mr Lacroix, who joined in May 2015 from Inchcape – coincidentally the company from which Intertek was spun out of 25 years ago – said a recent survey of customers had revealed that 87% of them were planning to invest in the next two years to strengthen their supply chains.
He said that recent shortages in supply around the world – a good example currently being how shortage in chips is hampering car production around the world – had highlighted the need for supply chains to be more resilient.
He went on: “We need to ensure health, safety and well-being for employees and consumers. COVID-19 has raised the bar for health and safety in public and factories and workplaces forever.
“And they all face higher operational complexity, which is driven by the explosion of e-commerce and, of course, the ever-faster innovation cycle.”
One area where investors appear to be concerned, in the immediate term, is inflation.
Image: As firms put net zero plans in place, Intertek will have a vital role to play, say experts
Intertek employs a lot of specialist and highly-qualified people, such as scientists with PhDs, while it also has a policy of giving employees pay rises every year.
The expectation is that it will be seeing a high level of wage inflation.
Mr Lacroix insisted that this was not the case – pointing out that, when lots of businesses were undergoing large restructurings with a lot of redundancies during the pandemic, Intertek had deliberately not gone down that road.
He went on: “To basically reduce our capability and then start hiring again was going to be very costly and not the right thing from a customer service standpoint.
“So we are not seeing any issues with shortages of labour. We have to hire, we do it all the time, but we don’t have a huge gap in our capability.”
He said the company would be quite capable of returning to its pre-pandemic productivity level without having to take on more employees.
And there could be another big growth opportunity in coming years, too.
As Mr Clayton put it: “There is a quiet revolution going on in business, as firms start to put net zero plans into place.
“Intertek has a vital role to play here, with its ability to provide quality assurance of supply chains and audits of key environmental performance data.
“In short, there are whole new markets opening up for the business and the shares should increasingly recognise the potential of these opportunities, as well as the issues the existing business faces day to day.”
So, a tough day for Mr Lacroix, a former chairman and chief executive of Euro Disney.
But, once the dust has settled, he has plenty of opportunities to prove to sceptics that his company’s prospects are anything but Mickey Mouse.
The investment firm which has become this year’s most prolific buyer of high street chains in Britain is targeting a takeover of a privately owned footwear retailer.
Sky News has learnt that Modella Capital is in advanced talks to buy Wynsors World of Shoes, which trades from approximately 50 standalone shops across the north of the country.
Retail industry sources said that Modella was now the likeliest buyer of Wynsors, with a deal potentially being struck before the end of the year.
Wynsors has been exploring a sale for the last two months, and hired the accountancy firm RSM to explore interest from prospective bidders.
The chain also trades from about 40 concession sites, and employs roughly 440 people.
It has a particular focus on the children’s school shoes segment of the footwear market.
Like many retailers, it is understood to have seen its recent performance adversely affected by the labour cost pressures heralded by last year’s Budget.
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If the deal is completed, it would add Wynsors to a stable of brands which includes TG Jones, the new name for WH Smith’s high street chain; Hobbycraft; and The Original Factory Shop.
Modella was also one of the bidders for Poundland, which was sold during the summer to Gordon Brothers, another specialist retail investor.
A spokesman for Modella declined to comment, while RSM has been contacted for comment, and Wynsors could not be reached for comment.
A senior executive at Netflix is among the contenders vying to become the next boss of Channel 4, the state-owned broadcaster.
Sky News has learnt that Emma Lloyd, the streaming giant’s vice-president, partnerships, in Europe, the Middle East and Africa, is one of a handful of media executives shortlisted to replace Alex Mahon as Channel 4’s chief executive.
Ms Lloyd, whose previous employers included Sky, the immediate parent company of Sky News, also served on the board of Ocado Group, from which she stepped down this month after nine years as a non-executive director.
She is understood to be a serious contender to take the helm at Channel 4, with other candidates understood to include Jonathan Allan, the interim chief executive who has also been its chief commercial officer and chief operating officer.
The identities of others involved in the recruitment process was unclear this weekend.
The appointment of a successor to Ms Mahon, Channel 4’s long-serving boss, comes at an important time for the company, and the broader public service broadcasting sector.
Recruitment to the board of Channel 4 is technically led by Ofcom, the media regulator, in agreement with the culture secretary, Lisa Nandy, although the process to land a new chief executive is being steered from within the company.
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In September, Geoff Cooper, who chairs the online electrical goods retailer AO, was named Channel 4’s next chairman.
He replaced Sir Ian Cheshire, the former Kingfisher boss, who held the role for a single three-year term.
Channel 4 saw off the prospect of privatisation under the last Conservative government, with Ms Mahon a particularly vocal opponent of the move.
Nevertheless, Channel 4, which is funded by advertising revenues, faces significant financial challenges amid shifting – and in many cases waning – consumption of traditional television channels.
In the aftermath of a sale of the company being abandoned, its board last year unveiled Fast Forward, a five-year strategy designed to “elevate its impact across the UK and stand out in a world of global entertainment conglomerates and social media giants”.
“While getting ourselves into the right shape for the future is without doubt the right action to take, it does involve making difficult decisions,” Ms Mahon said at the time.
“I am very sad that some of our excellent colleagues will lose their jobs because of the changes ahead.
“But the reality of the rapid downshift in the UK economy and advertising market demand that we must change structurally.
“As we shift our centre of gravity from linear to digital our proposals will focus cost reductions on legacy activity.”
Ms Mahon’s departure earlier this year saw her quit to run Superstruct, a music festival business owned by private equity backers.
In recent weeks, her name has been linked with the BBC director-general’s post, which is soon to be vacated by Tim Davie.
Mr Davie announced this month that he would step down amid fierce criticism of the Corporation’s handling of a misleadingly edited speech made by President Donald Trump, which was included in an edition of the current affairs programme last year.
The public service broadcasting arena will also undergo significant change if a prospective bid by Sky for the television arm of ITV progresses to a definitive transaction.
Talks between the two companies emerged earlier this month.
In addition to the corporate developments in British broadcasting, the government has also confirmed a Sky News report that a search for a successor to Lord Grade, the Ofcom chairman, is under way.
On Saturday, Netflix declined to comment on Ms Lloyd’s behalf.
The government is lining up bankers to conduct a review of options for Britain’s embattled steel industry amid calls for ministers to orchestrate mergers between some of the sector’s biggest players.
Sky News has learnt that Evercore, the independent investment bank which now employs George Osborne, the former chancellor, was expected to be appointed in the coming weeks to oversee a strategic review of the sector.
If its appointment is confirmed, Evercore will report its findings to Peter Kyle, the business secretary, and UK Government Investments (UKGI), the Whitehall agency which manages taxpayers’ interests in a range of companies, including the Post Office and Channel 4.
The talks with Evercore come as the steel industry contends with the impact of President Trump’s tariff war and the prospect of retaliatory measures from the European Union.
The move to recruit bankers for a key review of Britain’s struggling steel sector also comes during a period when the government has significant financial exposure to all of the country’s three largest steel producers.
Last year, ministers agreed to provide £500m in grant funding to Tata Steel, the Indian company, to install an electric arc furnace at its Port Talbot steelworks in Wales.
The new facility is expected to be operational in 2027, but has been bitterly opposed by trade unions infuriated that the new funding was effectively used to drive through thousands of redundancies at the plant.
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In April, the then business secretary, Jonathan Reynolds, moved to seize control of British Steel after its Chinese owner, Jingye Group, threatened to close the UK’s last-remaining blast furnaces at its site in Scunthorpe.
The move sparked a diplomatic row with Beijing, with Jingye considering various legal options in an attempt to secure compensation for its shares in the company.
Last month, ministers disclosed that the cost of taking control of British Steel had risen to £235m, in addition to a £600m bill for preserving its future in 2019 and 2020 when the company fell into insolvency under its previous owner.
The government’s move prevented the immediate loss of more than 3,000 jobs, although there remain questions about the company’s viability as a standalone entity.
Some advisers believe that a combination of British Steel with other industry players, including Sheffield Forgemasters, which is also in government control, will be a necessary step to preserving steelmaking capacity in the UK.
People familiar with the plans said that a newspaper report this month suggesting that bankers were being recruited by the government to sell British Steel was “wrong”.
“The UK government doesn’t own British Steel; it’s hard to sell an asset you do own,” they said.
Nevertheless, it remains conceivable that the government will at some stage be able to determine the future ownership of the industry’s second-largest company, amid recent suggestions that Beijing could be willing to cede Jingye’s claim to the company in return for Sir Keir Starmer’s approval of a controversial new Chinese embassy in Central London.
“We continue to work with Jingye to find a pragmatic, realistic solution for the future of British Steel,” Chris McDonald, the industry minister, said in a statement to parliament this month.
“Our long-term aspiration for the company will require co-investment with the private sector to enable modernisation and decarbonisation, safeguard taxpayers’ money and retain steelmaking in Scunthorpe.”
Britain’s third-largest steelmaker, Speciality Steels UK (SSUK), is also effectively in government hands, having been placed into compulsory liquidation during the summer.
The business was part of Liberty Steel, which is owned by GFG, the metals empire of businessman Sanjeev Gupta.
In August, a judge declared SSUK as “hopelessly insolvent”, with a special manager now overseeing an auction of the business, which employs about 1,500 people.
A spokesperson for the Department for Business and Trade (DBT) said: “This government sees a bright and sustainable future for steelmaking in the UK, and we’ll set out our long-term vision for the sector in our upcoming Steel Strategy.”
Sources said that that strategy was likely to be published either next month or early in the new year.