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A Tesla Model S car is displayed at a Tesla showroom on November 5, 2013 in Palo Alto, California. (Photo by Justin Sullivan/Getty Images)
Justin Sullivan | Getty Images

Some Tesla customers in Florida and California have experienced delivery delays of weeks or months, forcing them to rely on borrowed cars, costly rentals and ride-hailing apps while they weather the unexpected wait.

Tesla acknowledged Model S delays earlier this year, but the delivery issues extend to the Model Y, Tesla’s crossover SUV and most popular vehicle in North America, according to several customers who spoke to CNBC.

The continuing delays are a sign that Tesla is still struggling with the “delivery logistics hell” that Elon Musk referenced in 2018 as the company dramatically increases its vehicle production. The company delivered more than 201,250 vehicles in Q2, a company record and a 144% increase from the year-ago quarter. Supply chain shortages, which the company discussed on its last two earnings calls, may also be playing a part in the delays.

A Tesla sales employee in California told CNBC that sales and delivery staff are doing the best they can to answer questions from upset customers, but do not have enough information from higher-ups or the Tesla factory in Fremont, California, to answer them precisely. This person asked for anonymity because they were not authorized to speak to the press about company matters.

The employee said a colleague in another state resigned after managers threatened to fire him last quarter because he “broke the chain of command” by sending an e-mail to CEO Elon Musk and other managers in Fremont seeking information about the Model S delays.

After that, some sales staff felt hesitant to seek further details on behalf of customers, the sales employee said. CNBC reviewed internal correspondence corroborating the sales employee’s account of events.

Generally, sales and delivery workers are aware that Tesla has faced parts shortages and challenges implementing the use of new machinery at the Fremont plant, this person said. Those issues were discussed by executives on prior Tesla earnings calls.

The dates keep slipping

One bemused Tesla customer, Steve Salem, placed his order for a long-range all wheel drive Model Y with premium interior and silver metallic paint on May 31. He had test-driven the vehicle outside of New York City, and later ordered online, arranging to pick up the car in Los Angeles where he would soon be living.

According to records and correspondence he shared with CNBC, Tesla’s site initially said a Model Y should be available in an estimated 4 to 8 weeks, putting the late end of his estimated delivery window around the week of July 26.

After placing his order online, paying a $100 non-refundable fee to do so, the Tesla site showed Salem a new estimated delivery window with Aug. 10 as the latest possible delivery date. The dates continued to change in his Tesla account, and Salem says he did not receive apologies from sales staff or even email notifications with each change. The date range shifted all the way into October at one point, and then back to a date in late August. As of Monday this week, the estimated date was between Sept. 4 and Sept. 24.

Three other customers who are waiting for Model Y and Model S vehicles also told CNBC that they had to keep checking their accounts to detect changes to their estimated delivery dates.

While he hasn’t given up on his Tesla, Salem said he might have to eventually. “I’m fortunate that I’m not in desperate need for a vehicle. But I’d like to drive the car,” he said.

He arranged financing through a third-party lender, and doesn’t expect any trouble getting another loan approved. But delays could effect his loan rate, and he will also need to get a new insurance quote. “It’s a hassle,” he said. “At a certain point do you say the heck with this and try to get something else? It’s frustrating — not just the delays but the total lack of communication.”

Tesla cars are delivered to a showroom in Brooklyn, New York on April 25, 2019.
Spencer Platt | Getty Images

If Tesla cannot firm up a delivery date, Salem said he may order a Ford Mach-E or revert to a high-performance internal combustion engine vehicle. The Model Y was going to be his first battery electric.

Another would-be owner of a long-range, all-wheel-drive Model Y in Southern California ordered from the Tesla site and received a confirmation by e-mail on June 6. This customer, who asked to remain unnamed to avoid confrontations on social media, had roughly the same experience as Salem.

She shared records indicating that her original estimated window for delivery was between Aug. 4 and Aug. 24 in Burbank, California. The date slipped repeatedly, and she says the company never proactively reached out to her about the changes.

When she saw the dates changing in her Tesla account online, she texted a sales employee to ask whether the delivery dates would keep getting pushed further out. The employee failed to give specifics, but reassured her that staff would keep an eye out for a black Model Y that may become available sooner in the area.

In one text message to this sales employee, this customer asked if there were problems in manufacturing. The employee replied in early August that Tesla had manufacturing delays due to a chip shortage, and said many other car companies were dealing with the same thing.

As CNBC has previously reported, chip shortages have recently caused production and delivery delays of Ford’s Mustang Mach-E crossover and in July, caused Rivian to delay production and deliveries of its debut RIT electric pickup, and R1S SUV (but not its commercial delivery vans which it is making for Amazon).

This customer is now expecting to receive her Tesla some time between Sept. 8th and Sept. 28th. She told CNBC she has spent more on rentals and ride-sharing than she and her finacee planned to spend leasing and insuring their Model Y from Tesla.

She’s willing to wait for the Tesla, but wants an explanation from the company. And now, since she’s planning to be out of town for a few weeks, she is worried the company will make her wait months more if she can’t take delivery.

Finally, two customers who have been waiting for Tesla’s higher-end Model S luxury sedans told CNBC they have been waiting for months.

One engineer, who works in utility-scale renewables, ordered his Model S Plaid in January, and planned to take delivery at the Ft. Meyers, Florida, Tesla dealership. He asked to remain un-named citing privacy concerns, and said he is annoyed every time a YouTuber shows up in a video with a Model S Plaid. It made him wonder if the company is allowing people to cut the line if they have dedicated fan accounts on social media.

While he has already waited for months, he said he will never give up on getting his dream car from Tesla. He is drawn to the Model S Plaid’s design, performance and the appeal of a vehicle that will have new features added or old features refined via over the air software updates.

Barry Stuppler, founder of a rare coins and precious metals wholesale business, first ordered a Model S Plaid in January, as CNBC previously reported. On Aug. 10, he told CNBC, Tesla moved his delivery date to the very end of the third quarter — Sept. 21 through Sept. 30.

Last week, he went to a Mercedes dealer and configured and ordered an all-electric Mercedes 450 EQS, with no deposit required. The sales staff there said he would have a price quote and vehicle identification number by late September, and he could take delivery in November. He said if the Mercedes arrives before his Tesla, and isn’t more than the price he’s expecting, he’ll cancel the Model S Plaid order.

Even famous people aren’t immune. On Tuesday, rock musician David Crosby tweeted that a Tesla he ordered seven months ago has still not showed up, and alleged that Tesla had “lied to us 4 times about when we would get it.”

Crosby was not immediately available for comment.

Tesla and Troy Jones, the company’s Vice President of North American Sales, Service and Delivery, did not immediately respond to a request for further information.

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OpenAI CEO Sam Altman denies sexual abuse allegations made by his sister in lawsuit

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OpenAI CEO Sam Altman denies sexual abuse allegations made by his sister in lawsuit

OpenAI CEO Sam Altman visits “Making Money With Charles Payne” at Fox Business Network Studios in New York on Dec. 4, 2024.

Mike Coppola | Getty Images

OpenAI CEO Sam Altman’s sister, Ann Altman, filed a lawsuit on Monday, alleging that her brother sexually abused her regularly between the years of 1997 and 2006.

The lawsuit, which was filed in U.S. District Court in the Eastern District of Missouri, alleges that the abuse took place at the family’s home in Clayton, Missouri, and began when Ann, who goes by Annie, was three and Sam was 12. The filing claims that the abusive activities took place “several times per week,” beginning with oral sex and later involving penetration.

The lawsuit claims that “as a direct and proximate result of the foregoing acts of sexual assault,” the plaintiff has experienced “severe emotional distress, mental anguish, and depression, which is expected to continue into the future.”

The younger Altman has publicly made similar sexual assault allegations against her brother in the past on platforms like X, but this is the first time she’s taken him to court. She’s being represented by Ryan Mahoney, whose Illinois-based firm specializes in matters including sexual assault and harassment.

The lawsuit requests a jury trial and damages in excess of $75,000.

In a joint statement on X with his mother, Connie, and his brothers Jack and Max, Sam Altman denied the allegations.

“Annie has made deeply hurtful and entirely untrue claims about our family, and especially Sam,” the statement said. “We’ve chosen not to respond publicly, out of respect for her privacy and our own. However, she has now taken legal action against Sam, and we feel we have no choice but to address this.”

Their response says “all of these claims are utterly untrue,” adding that “this situation causes immense pain to our entire family.” They said that Ann Altman faces “mental health challenges” and “refuses conventional treatment and lashes out at family members who are genuinely trying to help.”

Sam Altman has gained international prominence since OpenAI’s debut of the artificial intelligence chatbot ChatGPT in November 2022. Backed by Microsoft, the company was most recently valued at $157 billion, with funding coming from Thrive Capital, chipmaker Nvidia, SoftBank and others.

Altman was briefly ousted from the CEO role by OpenAI’s board in November 2023, but was quickly reinstated due to pressure from investors and employees.

This isn’t the only lawsuit the tech exec faces.

In March, Tesla and SpaceX CEO Elon Musk sued OpenAI and co-founders Altman and Greg Brockman, alleging breach of contract and fiduciary duty. Musk, who now runs a competing AI startup, xAI, was a co-founder of OpenAI when it began as a nonprofit in 2015. Musk left the board in 2018 and has publicly criticized OpenAI for allegedly abandoning its original mission.

Musk is suing to keep OpenAI from turning into a for-profit company. In June, Musk withdrew the original complaint filed in a San Francisco state court and later refiled in federal court. 

Last month, OpenAI clapped back against Musk, claiming in a blog post that in 2017 Musk “not only wanted, but actually created, a for-profit” to serve as the company’s proposed new structure.

WATCH: OpenAI unveils for-profit plans

OpenAI unveils for-profit plans

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Meta employees criticize Zuckerberg decisions to end fact-checking, add Dana White to board

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Meta employees criticize Zuckerberg decisions to end fact-checking, add Dana White to board

This photo illustration created on January 7, 2025, in Washington, DC, shows an image of Mark Zuckerberg, CEO of Meta, and an image of the Meta logo. 

Drew Angerer | Afp | Getty Images

Meta employees took to their internal forum on Tuesday, criticizing the company’s decision to end third-party fact-checking on its services two weeks before President-elect Donald Trump’s inauguration.

Company employees voiced their concern after Joel Kaplan, Meta’s new chief global affairs officer and former White House deputy chief of staff under former President George W. Bush, announced the content policy changes on Workplace, the in-house communications tool. 

“We’re optimistic that these changes help us return to that fundamental commitment to free expression,” Kaplan wrote in the post, which was reviewed by CNBC. 

The content policy announcement follows a string of decisions that appear targeted to appease the incoming administration. On Monday, Meta added new members to its board, including UFC CEO Dana White, a longtime friend of Trump, and the company confirmed last month that it was contributing $1 million to Trump’s inauguration.

Among the latest changes, Kaplan announced that Meta will scrap its fact-checking program and shift to a user-generated system like X’s Community Notes. Kaplan, who took over his new role last week, also said that Meta will lift restrictions on certain topics and focus its enforcement on illegal and high-severity violations while giving users “a more personalized approach to political content.”

One worker wrote they were “extremely concerned” about the decision, saying it appears Meta is “sending a bigger, stronger message to people that facts no longer matter, and conflating that with a victory for free speech.”

Another employee commented that by “simply absolving ourselves from the duty to at least try to create a safe and respective platform is a really sad direction to take.” Other comments expressed concern about the impact the policy change could have on the discourse around topics like immigration, gender identity and gender, which, according to one employee, could result in an “influx of racist and transphobic content.”

A separate employee said they were scared that “we’re entering into really dangerous territory by paving the way for the further spread of misinformation.”

The changes weren’t universally criticized, as some Meta workers congratulated the company’s decision to end third-party fact checking. One wrote that X’s Community Notes feature has “proven to be a much better representation of the ground truth.” 

Another employee commented that the company should “provide an accounting of the worst outcomes of the early years” that necessitated the creation of a third-party fact-checking program and whether the new policies would prevent the same type of fall out from happening again.

As part of the company’s massive layoffs in 2023, Meta also scrapped an internal fact-checking project, CNBC reported. That project would have let third-party fact checkers like the Associated Press and Reuters, in addition to credible experts, comment on flagged articles in order to verify the content.

Although Meta announced the end of its fact-checking program on Tuesday, the company had already been pulling it back. In September, a spokesperson for the AP told CNBC that the news agency’s “fact-checking agreement with Meta ended back in January” 2024. 

Dana White, CEO of the Ultimate Fighting Championship gestures as he speaks during a rally for Republican presidential nominee and former U.S. President Donald Trump at Madison Square Garden, in New York, U.S., Oct. 27, 2024.

Andrew Kelly | Reuters

After the announcement of White’s addition to the board on Monday, employees also posted criticism, questions and jokes on Workplace, according to posts reviewed by CNBC.

White, who has led UFC since 2001, became embroiled in controversy in 2023 after a video published by TMZ showed him slapping his wife at a New Year’s Eve party in Mexico. White issued a public apology, and his wife, Anne White, issued a statement to TMZ, calling it an isolated incident.

Commenters on Workplace made jokes asking whether performance reviews would now involve mixed martial arts style fights.

In addition to White, John Elkann, the CEO of Italian auto holding company Exor, was named to Meta’s board.

Some employees asked what value autos and entertainment executives could bring to Meta, and whether White’s addition reflects the company’s values. One post suggested the new board appointments would help with political alliances that could be valuable but could also change the company culture in unintended or unwanted ways.

Comments in Workplace alluding to White’s personal history were flagged and removed from the discussion, according to posts from the internal app read by CNBC.

An employee who said he was with Meta’s Internal Community Relations team, posted a reminder to Workplace about the company’s “community engagement expectations” policy, or CEE, for using the platform.

“Multiple comments have been flagged by the community for review,” the employee posted. “It’s important that we maintain a respectful work environment where people can do their best work.” 

The internal community relations team member added that “insulting, criticizing, or antagonizing our colleagues or Board members is not aligned with the CEE.”

Several workers responded to that note saying that even respectful posts, if critical, had been removed, amounting to a corporate form of censorship.

One worker said that because critical comments were being removed, the person wanted to voice support for “women and all voices.”

Meta declined to comment.

— CNBC’s Salvador Rodriguez contributed to this report.

WATCH: Meta adds Dana White, John Elkann, and Charlie Songhurst to board of directors.

Meta adds Dana White, John Elkann, and Charlie Songhurst to board of directors

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Bitcoin drops below $98,000 as Treasury yields pressure risk assets

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Bitcoin drops below ,000 as Treasury yields pressure risk assets

Nicolas Economou | Nurphoto | Getty Images

Bitcoin slumped on Tuesday as a spike in Treasury yields weighed on risk assets broadly.

The price of the flagship cryptocurrency was last lower by 4.8% at $97,183.80, according to Coin Metrics. The broader market of cryptocurrencies, as measured by the CoinDesk 20 index, dropped more than 5%.

Crypto stocks Coinbase and MicroStrategy fell more than 7% and 9%, respectively. Bitcoin miners Mara Holdings and Core Scientific were down about 5% each.

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Bitcoin drops below $98,000

The moves followed a sudden increase in the 10-year U.S. Treasury yield after data released by the Institute for Supply Management reflected faster-than-expected growth in the U.S. services sector in December, adding to concerns about stickier inflation. Rising yields tend to pressure growth oriented risk assets.

Bitcoin traded above $102,000 on Monday and is widely expected to about double this year from that level. Investors are hopeful that clearer regulation will support digital asset prices and in turn benefit stocks like Coinbase and Robinhood.

However, uncertainty about the path of Federal Reserve interest rate cuts could put bumps in the road for crypto prices. In December, the central bank signaled that although it was cutting rates a third time, it may do fewer rate cuts in 2025 than investors had anticipated. Historically, rate cuts have had a positive effect on bitcoin price while hikes have had a negative impact.

Bitcoin is up more than 3% since the start of the year. It posted a 120% gain for 2024.

Don’t miss these cryptocurrency insights from CNBC Pro:

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