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A Tesla Model S car is displayed at a Tesla showroom on November 5, 2013 in Palo Alto, California. (Photo by Justin Sullivan/Getty Images)
Justin Sullivan | Getty Images

Some Tesla customers in Florida and California have experienced delivery delays of weeks or months, forcing them to rely on borrowed cars, costly rentals and ride-hailing apps while they weather the unexpected wait.

Tesla acknowledged Model S delays earlier this year, but the delivery issues extend to the Model Y, Tesla’s crossover SUV and most popular vehicle in North America, according to several customers who spoke to CNBC.

The continuing delays are a sign that Tesla is still struggling with the “delivery logistics hell” that Elon Musk referenced in 2018 as the company dramatically increases its vehicle production. The company delivered more than 201,250 vehicles in Q2, a company record and a 144% increase from the year-ago quarter. Supply chain shortages, which the company discussed on its last two earnings calls, may also be playing a part in the delays.

A Tesla sales employee in California told CNBC that sales and delivery staff are doing the best they can to answer questions from upset customers, but do not have enough information from higher-ups or the Tesla factory in Fremont, California, to answer them precisely. This person asked for anonymity because they were not authorized to speak to the press about company matters.

The employee said a colleague in another state resigned after managers threatened to fire him last quarter because he “broke the chain of command” by sending an e-mail to CEO Elon Musk and other managers in Fremont seeking information about the Model S delays.

After that, some sales staff felt hesitant to seek further details on behalf of customers, the sales employee said. CNBC reviewed internal correspondence corroborating the sales employee’s account of events.

Generally, sales and delivery workers are aware that Tesla has faced parts shortages and challenges implementing the use of new machinery at the Fremont plant, this person said. Those issues were discussed by executives on prior Tesla earnings calls.

The dates keep slipping

One bemused Tesla customer, Steve Salem, placed his order for a long-range all wheel drive Model Y with premium interior and silver metallic paint on May 31. He had test-driven the vehicle outside of New York City, and later ordered online, arranging to pick up the car in Los Angeles where he would soon be living.

According to records and correspondence he shared with CNBC, Tesla’s site initially said a Model Y should be available in an estimated 4 to 8 weeks, putting the late end of his estimated delivery window around the week of July 26.

After placing his order online, paying a $100 non-refundable fee to do so, the Tesla site showed Salem a new estimated delivery window with Aug. 10 as the latest possible delivery date. The dates continued to change in his Tesla account, and Salem says he did not receive apologies from sales staff or even email notifications with each change. The date range shifted all the way into October at one point, and then back to a date in late August. As of Monday this week, the estimated date was between Sept. 4 and Sept. 24.

Three other customers who are waiting for Model Y and Model S vehicles also told CNBC that they had to keep checking their accounts to detect changes to their estimated delivery dates.

While he hasn’t given up on his Tesla, Salem said he might have to eventually. “I’m fortunate that I’m not in desperate need for a vehicle. But I’d like to drive the car,” he said.

He arranged financing through a third-party lender, and doesn’t expect any trouble getting another loan approved. But delays could effect his loan rate, and he will also need to get a new insurance quote. “It’s a hassle,” he said. “At a certain point do you say the heck with this and try to get something else? It’s frustrating — not just the delays but the total lack of communication.”

Tesla cars are delivered to a showroom in Brooklyn, New York on April 25, 2019.
Spencer Platt | Getty Images

If Tesla cannot firm up a delivery date, Salem said he may order a Ford Mach-E or revert to a high-performance internal combustion engine vehicle. The Model Y was going to be his first battery electric.

Another would-be owner of a long-range, all-wheel-drive Model Y in Southern California ordered from the Tesla site and received a confirmation by e-mail on June 6. This customer, who asked to remain unnamed to avoid confrontations on social media, had roughly the same experience as Salem.

She shared records indicating that her original estimated window for delivery was between Aug. 4 and Aug. 24 in Burbank, California. The date slipped repeatedly, and she says the company never proactively reached out to her about the changes.

When she saw the dates changing in her Tesla account online, she texted a sales employee to ask whether the delivery dates would keep getting pushed further out. The employee failed to give specifics, but reassured her that staff would keep an eye out for a black Model Y that may become available sooner in the area.

In one text message to this sales employee, this customer asked if there were problems in manufacturing. The employee replied in early August that Tesla had manufacturing delays due to a chip shortage, and said many other car companies were dealing with the same thing.

As CNBC has previously reported, chip shortages have recently caused production and delivery delays of Ford’s Mustang Mach-E crossover and in July, caused Rivian to delay production and deliveries of its debut RIT electric pickup, and R1S SUV (but not its commercial delivery vans which it is making for Amazon).

This customer is now expecting to receive her Tesla some time between Sept. 8th and Sept. 28th. She told CNBC she has spent more on rentals and ride-sharing than she and her finacee planned to spend leasing and insuring their Model Y from Tesla.

She’s willing to wait for the Tesla, but wants an explanation from the company. And now, since she’s planning to be out of town for a few weeks, she is worried the company will make her wait months more if she can’t take delivery.

Finally, two customers who have been waiting for Tesla’s higher-end Model S luxury sedans told CNBC they have been waiting for months.

One engineer, who works in utility-scale renewables, ordered his Model S Plaid in January, and planned to take delivery at the Ft. Meyers, Florida, Tesla dealership. He asked to remain un-named citing privacy concerns, and said he is annoyed every time a YouTuber shows up in a video with a Model S Plaid. It made him wonder if the company is allowing people to cut the line if they have dedicated fan accounts on social media.

While he has already waited for months, he said he will never give up on getting his dream car from Tesla. He is drawn to the Model S Plaid’s design, performance and the appeal of a vehicle that will have new features added or old features refined via over the air software updates.

Barry Stuppler, founder of a rare coins and precious metals wholesale business, first ordered a Model S Plaid in January, as CNBC previously reported. On Aug. 10, he told CNBC, Tesla moved his delivery date to the very end of the third quarter — Sept. 21 through Sept. 30.

Last week, he went to a Mercedes dealer and configured and ordered an all-electric Mercedes 450 EQS, with no deposit required. The sales staff there said he would have a price quote and vehicle identification number by late September, and he could take delivery in November. He said if the Mercedes arrives before his Tesla, and isn’t more than the price he’s expecting, he’ll cancel the Model S Plaid order.

Even famous people aren’t immune. On Tuesday, rock musician David Crosby tweeted that a Tesla he ordered seven months ago has still not showed up, and alleged that Tesla had “lied to us 4 times about when we would get it.”

Crosby was not immediately available for comment.

Tesla and Troy Jones, the company’s Vice President of North American Sales, Service and Delivery, did not immediately respond to a request for further information.

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Chinese driverless tech startup Momenta is raising funds at a roughly $6 billion valuation

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Chinese driverless tech startup Momenta is raising funds at a roughly  billion valuation

A car equipped with Momenta technology on display at the IAA Mobility show in Munich, Germany in September 2025.

Arjun Kharpal | CNBC

Momenta, a Chinese driverless technology startup, is raising a fresh round of funding that could value the company at around $6 billion, two people familiar with the matter told CNBC.

The valuation could change as the funding progresses, one of the people, who wished to remain anonymous because they were not authorized to discuss the details publicly, said.

Bloomberg first reported the deal with a valuation above $5 billion.

Momenta declined to comment when contacted by CNBC.

The Beijing-headquartered company develops software and algorithms that can be used by automakers to give their vehicles some automated driving features. These company claims that its Advanced Driver Assistance Systems (ADAS) allows a car to carry out some functions autonomously such as changing lanes.

This week Momenta and Mercedes-Benz struck a deal to bring the Chinese firm’s technology to the German auto giant’s all-new electric CLA in China. The technology will power Mercedes-Benz’s driver assistance system across highways, urban streets, and parking, the two companies said in a joint press release on Thursday.

Momenta’s technology will eventually be equipped on 40 models developed by Mercedes-Benz, a person familiar with the matter said.

BMW signed a similar deal in June to equip its Neue Klasse electric vehicles in China with Momenta technology.

Momenta’s list of investors include Tencent, Temasek, SAIC Motor, Toyota and Mercedes-Benz.

The company is participating in a competitive market that includes players like Nvidia and Horizon Robotics in China. There are a number of other players in the autonomous driving software space including WeRide and Pony.ai.

Signing with global automakers is a big win for Momenta which is also gearing up for an initial public offering. Reuters reported on Friday that the company is considering shifting its listing to Hong Kong from New York.

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How Google shifted from a bastion of accurate information to a steward of free expression

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How Google shifted from a bastion of accurate information to a steward of free expression

Google CEO Sundar Pichai waves as he arrives to attend the Artificial Intelligence (AI) Action Summit at the Grand Palais in Paris, France, February 11, 2025.

Benoit Tessier | Reuters

Google long touted the need for factually accurate information on its platforms, but a letter submitted to Congress this week demonstrates how the tech company is shifting to prioritize “free expression.”

The company’s YouTube division on Tuesday said it will soon allow accounts that were previously banned for spreading misinformation related to Covid-19 and the 2020 U.S. election to apply for reinstatement. The company made the announcement through the letter, which was penned by Alphabet lawyer Daniel Donovan and sent to House Judiciary Chair Jim Jordan, R-Ohio.

That announcement effectively rolled back a policy that had treated violations as lifetime bans.

Google’s new stance comes despite the company touting the need for accuracy and fact-checking as far back as 2016 and throughout the pandemic. During that time, the company has used third party fact-checkers and trust and safety teams monitoring misinformation.

Donovan’s letter is the latest backtrack from the company that once positioned itself as a bastion for accurate information but is increasingly touting “free expression.” Google isn’t alone. Meta similarly changed its speech policies in January, just before the second inauguration of President Donald Trump.

YouTube’s new reinstatement policy comes as Alphabet is under heavy regulatory pressure. The company lost back-to-back antitrust cases brought by the Department of Justice related to Google’s dominance in online search and advertising. Google is also in talks with Trump lawyers after a lawsuit stemmed from the suspension of the president’s social media accounts after the Jan. 6 Capitol riot. Trump filed suits against Facebook, the company formerly known as Twitter and YouTube later in 2021, and he settled with Meta and X earlier this year. 

“Google is committed to free expression and works to connect users with a broad range of high quality, relevant information,” the company told CNBC in a statement, adding that it does not rely on external fact checkers for ranking content in products like Search or YouTube.

The company added that it is continue to invest in new technologies like SynthID, a watermarking tool that shows when content is AI-generated, and Community Notes, a feature that allows users to annotate content on YouTube with additional context.

Republican presidential nominee and former U.S. President Donald Trump and Representative Jim Jordan (R-OH) speak on Day 2 of the Republican National Convention (RNC), at the Fiserv Forum in Milwaukee, Wisconsin, U.S., July 16, 2024. 

Mike Segar | Reuters

The importance of ‘accurate information’

Google first ramped up its fact-checking operations ahead of the 2016 U.S. elections.

The company had faced growing concerns over misinformation, and false or misleading stories often ranked highly in Search or appearing in Google News.

Alphabet added a fact-checking category to Google News in October 2016. The “Fact Check” tag used the program ClaimReview to highlight articles from verified fact-checking organizations like PolitiFact and Snopes. With the new tag, Google said it wanted “to help readers find fact checking in major news stories.”

“We’re excited to see the growth of the Fact Check community and to shine a light on its efforts to divine fact from fiction, wisdom from spin,” Google said at the time.

In 2017, Google expanded its “Fact Check” tag globally and to its search results. It showed results from third-party fact-checking organizations that were verified by the International Fact-Checking Network (IFCN) or similar bodies. The fact-checked tags in search results showed information about the accuracy of a claim, who made the claim and who fact checked the claim.

“Even though differing conclusions may be presented, we think it’s still helpful for people to understand the degree of consensus around a particular claim and have clear information on which sources agree,” the company said at the time.

In 2018, YouTube’s then-CEO Susan Wojcicki said the video service would begin including text boxes with “information cues” on videos that promote conspiracy theories. The boxes would link to third-party sources that debunk the hoaxes in question, CNBC reported at the time.

At a U.S. Congressional testimony that December, Alphabet CEO Sundar Pichai said that users “look to us to provide accurate, trusted information.”

Google’s fact-checking efforts took on greater importance following the Covid-19 outbreak. The company faced criticism for misinformation going viral on its properties, including videos on YouTube related to elections, Covid-19 and vaccines.

In an April 2020 blog, Google said more people were coming to YouTube for news, so it would be “expanding fact checks on YouTube to the United States.” To do this, YouTube said it would use the information panels introduced in 2018 to link users to information about Covid-19 from sources like the World Health Organization, Centers for Disease Control and Prevention and local health authorities.

“The outbreak of COVID-19 and its spread around the world has reaffirmed how important it is for viewers to get accurate information during fast-moving events,” it said at the time.

In a May 2020 blog titled “CoronaVirus: How We’re Helping,” Pichai wrote that Google is protecting people from misinformation. 

“Our Trust and Safety team has been working around the clock and across the globe to safeguard our users from phishing, conspiracy theories, malware and misinformation, and we are constantly on the lookout for new threats,” Pichai wrote. “On YouTube, we are working to quickly remove any content that claims to prevent the coronavirus in place of seeking medical treatment.”

Still, videos containing inaccurate information began to go viral faster than YouTube could manage by November 2020.

A video titled “Trump won” posted by right-leaning media organization One American News Network on YouTube showed OAN anchor Christina Bobb saying, “President Trump won four more years in the office last night.” The video also included unsubstantiated claims of “rampant voter fraud” against Republican ballots and urged viewers to “take action” against Democrats. The video had more than 300,000 views before YouTube stopped running ads alongside it.

YouTube does not “allow ads to run on content that undermines confidence in elections with demonstrably false information,” a spokesperson for the service said at the time.

Asked why the video was left up, another YouTube spokesperson said that the service’s “Community Guidelines” for taking videos down applied to videos that discouraged voting but not to videos that advocate for interference after votes have already been cast.

Later that month, YouTube suspended OAN’s account, saying it was “due to repeated violations of its Covid-19 misinformation policy and other channel monetization policies.”

Days after the Jan. 6, 2021, Capitol riot, the company suspended Trump’s YouTube account, saying that the outgoing president’s videos violated the service’s policies that prohibit content from inciting violence.

The importance of ‘free expression’

In 2023, Google began changing its tune.

That June, Google said that effective immediately it would stop removing false claims of widespread election fraud in the 2020 presidential race from YouTube.

YouTube said in a blog that it made the decision to balance its twin goals of “protecting our community and providing a home for open discussion and debate.” The decision, which came ahead of the 2024 mid-term U.S. elections, undid a policy implemented in December 2020 after President Joe Biden won the 2020 U.S. election.  

“In the current environment, we find that while removing this content does curb some misinformation, it could also have the unintended effect of curtailing political speech without meaningfully reducing the risk of violence or other real-world harm,” the company wrote.

In March 2023, YouTube reinstated Trump’s YouTube channel, allowing him to upload videos once again.

A year later, Google and YouTube in March 2024 laid off employees from its trust and safety team as part of broader staff cuts across the company. Those cuts came as others in tech, including Meta, Amazon and the company then known as Twitter, also reduced the size of their respective trust and safety teams.

The velocity of YouTube’s changing speech policies accelerated in 2025.

Kent Walker, president and chief legal officer at Alphabet Inc., during an interview in New York, US, on Tuesday, Nov. 19, 2024.

Victor J. Blue | Bloomberg | Getty Images

Google Global Affairs President Kent Walker told a deputy director of the European Commission that it would “pull out of all fact-checking commitments” from its software code before letting its services become a code of conduct for the EU’s Digital Services Act, according to a January report by Axios.

The fact-checking integration required by the European Commission “simply isn’t appropriate or effective for our services,” Walker wrote in a letter to the deputy director, according to the report.

The company expanded on this notion in a blog for developers published in June, saying that it would phase out “support for a few structured data features in Search,” including the ClaimReview fact-checking snippets.

“Google did not inform fact-checkers that the 10-year collaboration was coming to an end, let alone consult with us on the decision to stop using the fact-checks that we provided for free,” wrote Clara Jiménez Cruz, CEO of fact-checking foundation Maldita.es and chair of the European Fact-Checking Standards Network.

Google told CNBC it never integrated fact checking at scale. The company added that the phase out of ClaimReview was done as part of an effort to simplify its Search results page.

In August, YouTube TV signed a multi-year deal with OAN, the same network it had suspended from YouTube after the 2020 U.S. election.

And with Tuesday’s letter, YouTube said it would allow accounts previously banned for spreading misinformation about Covid-19 and the 2020 U.S. election to apply for reinstatement. Among channels previously banned under those rules were some associated with Deputy FBI Director Dan Bongino, former Trump chief strategist Steve Bannon and Health and Human Services Secretary Robert F. Kennedy Jr.

YouTube on Thursday posted on X saying that previously terminated creators had already begun attempting to create new channels. It clarified that the new policy is a “limited pilot program” that hasn’t formally opened yet.

“YouTube has not and will not empower fact-checkers to take action on or label content across the Company’s services,” Alphabet’s counsel wrote in its letter to Rep. Jordan.

In contrast to the letter, YouTube’s help page as of Thursday says the service will display information panels with links to independent fact checks under videos.

“If a channel is owned by a news publisher that is funded by a government, or publicly funded, an information panel providing publisher context may be displayed on the watch page of the videos on its channel,” the help page states.

Google said it will continue to use information panels on topics that warrant additional context, such as videos that discuss the moon landing. Google said the panels link to more information but never refute claims made within a particular video.

In the letter, Alphabet’s Donovan also wrote that senior Biden administration officials pressed the company to remove “non-violative user-generated content.” Donovan wrote that the Biden administration “sought to influence the actions of platforms based on their concerns regarding misinformation.”

“It is unacceptable and wrong when any government, including the Biden Administration, attempts to dictate how the Company moderates content,” Donovan wrote. Alphabet “has consistently fought against those efforts on First Amendment grounds.”

Donovan wrote that while YouTube’s reliance on health authorities during the pandemic was well intentioned, it “should never have come at the expense of public debate.”

In that five-page letter, Alphabet appeared to take a different tone than it had in the past. There were no mentions of accurate, factual or highly-reliable information, but the company made several mentions of protecting “free expression.”

“The Company has a commitment to freedom of expression,” Donovan wrote. “This commitment is unwavering and will not bend to political pressure.”

The House Judiciary Committee published its own press release alongside the Alphabet letter, writing “Google admits Censorship Under Biden.”

WATCH: Rep. Jim Jordan on Google reinstating banned YouTube accounts, return of Jimmy Kimmel

Rep. Jim Jordan on Google reinstating banned YouTube accounts, return of Jimmy Kimmel

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China’s Xiaomi is planning a next-gen phone chip, but won’t release one yearly like Apple

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China's Xiaomi is planning a next-gen phone chip, but won't release one yearly like Apple

In this photo illustration, the logo of Xiaomi’s XRing O1 chipset is seen on May 19, 2025 in Beijing, China. Xiaomi CEO Lei Jun announced on the evening of May 15 that the company’s self-developed smartphone SoC, XRING 01, will be officially launched in late May.

Vcg | Visual China Group | Getty Images

Chinese technology giant Xiaomi is planning a new high-end chip for its smartphones, a top executive at the company told CNBC, but won’t release one on a yearly basis like rival Apple.

Xu Fei, the vice president of Xiaomi, discussed the firm’s semiconductor ambitions, giving details about its roadmap for the product.

Xiaomi’s focus on developing its own chips mirrors efforts by top smartphone makers like Apple, Samsung and Huawei, as the Beijing-headquartered firm looks to expand its share globally, particularly at the more expensive end of the market.

Last year, Xiaomi launched a system-on-chip called the XRing 01 for its own smartphones. It is based on a 3 nanometer manufacturing process, one of the most advanced on the market. A system-on-chip, or SoC, is a type of semiconductor that contains different components that help run a device.

Xiaomi exec on smartphone chip plans

Xiaomi at the time committed to invest at least 50 billion yuan ($7 billion) over the next 10 years to develop its own chips.

Xu said that the company was “planning ahead” for its next generation of chip, but said she can’t promise it will release a new SoC each year.

“We are a a newcomer here, we need to learn and we need to plan,” Xu said.

Apple first launched its own system-on-chips in 2010 under the A series moniker. It has released a new A series semiconductor each year, with the latest one, called the A19, featured in the iPhone 17 models.

Xu revealed the thinking behind Xiaomi’s release timeline and how it relates to the company’s return on investment. There will be 1 million units of the XRing 01 shipped, Xu said, but Xiaomi will need to produce 10 million units per chip release for it to be a breakeven part of the business.

“So for us, we know we probably need to have ten years patience for the SoC to finally break even,” Xu told CNBC. “So at the first time, we just need to make sure the experience is good enough, the performance is good enough.”

Why Xiaomi is designing chips

An SoC is a critical part of a smartphone, acting like the brain of the device. Apple has had success designing its own chips because it is able to have greater control of the integration between its hardware and software.

That means the hardware can be tailored to more effeciently run the software, creating a better experience for the user.

Xiaomi has its own Android-based operating system called HyperOS and a suite of artificial intelligence applications called HyperAI. A custom-made chip for its own devices could help power this software more efficiently.

Xiaomi expands globally with new smartphones, appliances

“It brings in vertical expertise to provide a tightly integrated experience with HyperOS and HyperAI to its ecosystem similar to Apple or Google,” Neil Shah, partner at Counterpoint Research, told CNBC.

While Xiaomi is a major smartphone player, it sells products spanning from smartwatches to rice cookers, refrigerators and electric vehicles. Developing an SoC for smartphones will give it expertise to develop silicon for other products too, Shah said.

Where does that leave Qualcomm and MediaTek?

Xiaomi’s smartphones currently rely on a combination of chips from U.S. firm Qualcomm and Taiwanese company MediaTek.

The Xiaomi 17 smartphone which was launched this week, for example, features Qualcomm’s latest SoC.

Xiaomi’s Xu said the company is going to continue using Qualcomm and MediaTek products even as it develops its own semiconductors.

“For Qualcomm, MediaTek, they are super, extremely good partners. We’ve been working them for 15 years, so we will continue this path. And at the same time, we’ll select … [the] right product to try our own chipset. We are going with two solutions at the same time,” Xu said.

“So we made it very clear to our partners: don’t be too worried at all.”  

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