An organised group of criminals based in East Asia have defrauded job seekers in the UK and worldwide after getting a scam app on to both the Google and Apple app stores.
Working with victims who have tried to track down their scammers, Sky News has learnt they were operating from Cambodia, the Philippines and China, despite claiming to be a legitimate business based in the UK.
Using an app called New Century, which described itself as “an e-commerce order negotiation platform with millions of members”, the scammers try to lure people to pay into cryptocurrency and British bank accounts, promising payouts – but those payouts are never delivered.
Image: Users attempting to withdraw funds found them frozen ‘in progress’ indefinitely
Victims locked out of accounts
One victim from outside of the UK who spoke to Sky News explained how he had fallen for the scam by responding to a public message on Facebook after losing work due to the COVID-19 pandemic.
Mamoon Rasheed invested more than £200 into the app but was only ever able to withdraw £30 using the cryptocurrency USDT. Although Mr Rasheed has attempted to withdraw more, the app displayed his withdrawal as “pending” for more than two weeks.
After complaining, Mr Rasheed found that he was locked out of his account, and presented with a “connection failed” message when he tried to log in again. No connection error was encountered when he attempted to register a new account, nor does this error appear when incorrect details are entered at the login screen.
Image: New Century’s claimed leadership team (L) and Ogilvy Group’s (R)
Fraudsters using British banks
Sky News has observed more than a dozen business accounts registered with British banks used by the app, which regularly changes which account users are encouraged to deposit funds into.
New Century claimed to be part of British marketing agency the Ogilvy Group, but a spokesperson for Ogilvy told Sky News: “Our agency’s name has been used fraudulently and we are taking action with the relevant authorities.”
According to business registry data collected by Companies House, the businesses behind these accounts have almost all been registered in the UK this year by people who have declared their nationality to be either Chinese or Nepalese.
No contact details exist for these companies other than their registered office addresses. One of them shares this address with a Chinese restaurant in Manchester, while another gave its address as a residential building in east London.
Nobody answered the door when Sky News visited the east London address, where a neighbour described the occupants as Chinese and Pakistani men who worked in construction.
Image: Posts on Facebook indicate users are making thousands of pounds
Operated from East Asia
The cryptocurrency addresses that the app has used have received the equivalent of hundreds of thousands of pounds in Bitcoin, Ethereum, and the USDT token transferred over both the Ethereum and Tron blockchains.
Different recruiter accounts on Facebook have posted identical messages to groups for job seekers in major British cities, offering opportunities to job seekers to earn “extra income” and inviting victims to contact them using UK mobile numbers.
One member of the community investigating the scam was able to convince the operators of two of these accounts to visit a webpage from which they were able to identify the operators’ IP addresses, finding in both cases that they were connecting from East Asia rather than their stated locations.
Image: New Century’s page on Facebook had more than 30,000 likes and followers
Organised criminal network
Under its own brand and using these recruiter identities, New Century runs multiple WhatsApp accounts to engage with potential victims and has responded to messages at all hours of the day, indicating that there are multiple individuals involved in running the scam.
Sky News has observed recruitment taking place both on Facebook’s main platform as well as in WhatsApp groups.
A spokesperson for Facebook told Sky News: “Our teams have investigated these pages and groups brought to our attention, and have removed any that violate our guidelines.”
A number of accounts and the main New Century page on Facebook, which had more than 30,000 likes and follows, was removed after Sky News shared Ogilvy’s complaint with the social media platform.
Image: The app was uploaded to the App Store under the name ‘Claire B Moran’
App rebranded as scam continues
The app has been available in various forms on both the Google Play and Apple App Store for several months.
A spokesperson for Apple told Sky News the app was removed in June, though we were able to download it in late July. The company declined to comment when asked to clarify this point.
A spokesperson for Google told Sky News they had removed the app, but Sky News was still able to find a version of it on Google Play. The company added that it does not provide statements in individual cases of app removal.
The New Century website and the app have now been taken offline, but the criminals have rebranded the app as “A Platform” and relaunched it, this time claiming to an Amazon subsidiary.
Amazon has confirmed it has no connection to the business.
We are on our way to Gaza with the Jordanian military.
The aircraft is hot and noisy and as we get closer, the atmosphere gets more tense. Aircrew gesture with their hands to tell us how many minutes there are to go. Fifteen. Six. One.
The Jordanian military C-130 flies out over the sea before banking and heading inland for Gaza. The parachutes, attached to the top of each of the eight pallets, are prepared for the drop.
As land approaches, I look down. The ground is modern and built up – we’re still over southern Israel.
Then a few short minutes later, it’s clear we’ve crossed Gaza’s border.
The ground turns grey, the shapes of buildings disappear, there are no cars, no people.
You can see the outline of communities and villages that are now flattened. Mile after mile of grey rubble.
This mission by the Royal Jordanian Air Force is one of the first aid drop flights since Israel announced they could resume. It is carrying eight tonnes of food and baby formula.
Image: Jordanian military personnel load aid parcels on to a plane in Zarqa, Jordan. Pic: Reuters
Image: Pic: Reuters
Foreign nations know this is a deeply flawed way of delivering aid – road convoys are far more effective and can carry far more – but the Jordanian flight crew say the need in Gaza is so urgent, it’s simply an attempt to do something.
When the aircraft ramp opens, the aid is pushed out and it’s gone in seconds.
The parachutes seem peaceful as they open and their fall slows. But dropping food from the sky is a dangerous and undignified way to feed people.
On the ground it’s chaos.
Our colleagues in Gaza say the fighting for food has become lethal – gangs are now punching and stabbing people to reach it first. Most critically, it’s not getting to the weakest. To those who really need it.
One man becomes emotional as he describes racing to find food and leaving with nothing.
“I came only for my son,” he says. “I wouldn’t come here if it was just for me. When you have a child, they need bread.”
He’s an engineer in normal times and seems in disbelief that his life has come to this. “The aid comes from the sky and we have to run after it. I’ve never had to do this in my life.”
Two Israeli human rights organisations have said the country is committing genocide against Palestinians in Gaza.
In reports published on Monday, B’Tselem and Physicians for Human Rights (PHR) said Israel was carrying out “coordinated, deliberate action to destroy Palestinian society in the Gaza Strip”.
The two groups are the first major voices within Israeli society to make such accusations against the state during nearly 22 months of war against Hamas.
Israel has vehemently denied claims of genocide. David Mencer, a spokesperson for the government, called the allegation by the rights groups “baseless”.
He said: “There is no intent, (which is) key for the charge of genocide… it simply doesn’t make sense for a country to send in 1.9 million tonnes of aid, most of that being food, if there is an intent of genocide.”
B’Tselem director Yuli Novak called for urgent action, saying: “What we see is a clear, intentional attack on civilians in order to destroy a group.”
The organisation’s report “is one we never imagined we would have to write,” Ms Novak said. “The people of Gaza have been displaced, bombed, and starved, left completely stripped of their humanity and rights.”
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PHR said Israel’s military campaign shows evidence of a “deliberate and systemic dismantling of Gaza’s health and life-sustaining systems”.
Both organisations said Israel’s Western allies were enabling the genocidal campaign, and shared responsibility for suffering in Gaza.
“It couldn’t happen without the support of the Western world,” Ms Novak said. “Any leader that is not doing whatever they can to stop it is part of this horror.”
Hamas said the reports by the two groups were a “clear and unambiguous testimony from within Israeli society itself regarding the grave crimes perpetrated by the occupation regime against our people”.
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2:39
Sky News on board Gaza aid plane
Dire humanitarian conditions
Since Israel launched its offensive in Gaza following the deadly Hamas attack on 7 October 2023, nearly 60,000 people – mostly civilians – have been killed, according to Gaza health officials.
Much of the infrastructure has been destroyed, and nearly the whole population of more than two million has been displaced.
An increasing number of people in Gaza are also dying from starvation and malnutrition, according to Gaza health authorities.
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On Monday, the Gaza health ministry reported that at least 14 people had died from starvation and malnutrition in the past 24 hours, raising the total number of hunger-related deaths during the war to 147.
Among the victims were 88 children, with most of the deaths occurring in recent weeks.
UN agencies say the territory is running out of food for its people and accuse Israel of not allowing enough aid deliveries to the enclave. Israel denies those claims.
Israeli Prime Minister Benjamin Netanyahu on Sunday said “there is no starvation in Gaza” and vowed to fight on against Hamas.
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0:44
Trump: Gaza children ‘look very hungry’
US President Donald Trump said on Monday that many in Gaza are facing starvation and implied that Israel could take further steps to improve humanitarian access.
Israel has repeatedly said its actions in Gaza are in self-defence, placing full responsibility for civilian casualties on Hamas. It cites the militant group’s refusal to release hostages, surrender, or stop operating within civilian areas – allegations that Hamas denies.
The United Nations has condemned airdrops on Gaza, warning they risk killing the starving Palestinians they are intended to help.
Jordan, the United Arab Emirates, and Israel parachuted aid packages into the territory for the first time in months at the weekend amid claims a third of the population has not eaten for days.
But Philippe Lazzarini, commissioner-general for the UN Relief and Work Agency for Palestinian Refugees (UNRWA), has said they “will not reverse the deepening starvation” and often do more harm than good.
“They are expensive, inefficient & can even kill starving civilians,” he wrote in a statement on X.
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There are several ways humanitarian agencies and international allies can deliver aid to regions in need – by land, by sea, or by air.
While parachuting in supply packages from planes may look impressive, airdrops are “fraught with problems”, Sky correspondent in Jordan Sally Lockwood says, and often used as a “desperate last resort”.
“Foreign nations know airdrops are a deeply flawed way of delivering aid,” she says.
“Palestinian sources tell us the aid that’s been dropped so far is not reaching the most vulnerable. They are an attempt to get something to a few – often viewed as a desperate last resort. Gaza is at that point.”
Image: A plane drops aid over Gaza City on Sunday. Pic: AP
Image: Air drops land over Gaza City on Sunday. Pic: AP
Military analyst Sean Bell says that delivering aid by air is ideally done when planes can land on a runway – but Gaza’s only landing strip in Rafah was shut down in 2021.
The alternative is “very dangerous”, he warns. “Aircraft flying relatively low and slow over a warzone isn’t very clever. When these parcels hit the ground, there’s a significant danger of them hitting people.”
Image: People in Gaza scramble for aid on Saturday. Pic: @ibrahim.st7 via Storyful
Crucially, they can only deliver a fraction of what lorries can.
“The really big issue is aircraft can only deliver one truckload of aid. Gaza needs 500 truckloads a day, so it’s 0.2% of the daily need,” Bell adds.
They also risk falling into the wrong hands and ending up on the black market.
“Some of it has been looted by gangs and is on the black market already,” Lockwood says.
Image: Air drops land in northern Gaza on Sunday. Pic: AP
Why are they happening now?
Israel cut off all supplies to Gaza at the beginning of March, reopening some aid centres in May, but with restrictions they said were designed to stop goods being stolen by Hamas militants.
Israeli authorities control the only three border crossings to the strip: Kerem Shalom in the south, Crossing 147 in the centre, and Erez to the north.
Since the current conflict with Hamas began in October 2023, humanitarian agencies and world leaders have repeatedly accused Israel of not allowing enough deliveries through.
Mr Lazzarini says the UN has “the equivalent of 6,000 trucks” in neighbouring Jordan and Egypt “waiting for the green light to get into Gaza”.
Israel says it has commissioned a “one-week scale-up of aid”, having conducted its own airdrops on Saturday.
In a statement over the weekend, the Israeli Defence Forces said it will work with the UN and other aid organisations to ensure aid is delivered but no more details were given.
Meanwhile on Sunday, it began daily 10-hour pauses in fighting in three areas of Gaza to address the deteriorating humanitarian situation.
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1:19
Baby Zainab starved to death in Gaza
According to the Hamas-run health ministry, 133 Palestinians had died of malnutrition by then, including 87 children.
Doctors Without Borders warned on Friday that 25% of young children and pregnant women in Gaza are malnourished.
Israel says there is no famine in Gaza.
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4:21
Sky’s Sally Lockwood on the runway in Jordan ahead of Gaza aid airdrop
What are in the airdrops and who is behind them?
Air packages are largely being delivered by C-130 planes. Jordan is reported to be using 10 and the UAE eight.
They can carry eight pallets of goods each, weighing around eight tonnes in total, according to Lockwood, who is on the runway at Jordan’s King Abdullah II airbase.
There are no medical supplies in the packages, she says, only dried food, rice, flour, and baby formula.
Prime Minister Sir Keir Starmer has said the UK will help with airdrops – but no British aircraft have been seen in Jordan so far.
He will discuss the matter with US President Donald Trump during talks in Scotland on Monday.
The RAF delivered 110 tonnes of aid across 10 drops last year as part of a Jordanian-led international coalition – but it is not clear what level of support will be offered this time.