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The Bumble Trading Inc. website on a smartphone arranged in the Brooklyn borough of New York, U.S., on Monday, Jan. 4, 2021.
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Dating apps have been operating on the same model for years: Users throw in a handful of pictures and fill out a bio. For the most part, people look at those profiles and swipe left to deny, or right to express interest. If two people swipe right, they match and could end up on a date.

But now that’s changing.

The pandemic has caused a level of disruption that’s allowed companies to consider what the future of dating apps without mindless swiping might look like.

Look to Bumble, for example, which has a “Night In” trivia option. The feature lets users set up a virtual trivia date if they match with someone. It also allows users to send matches voice memos, a feature that went viral on TikTok earlier this year.

And Tinder, Match Group‘s largest dating app, has “Swipe Night,” a live, interactive dating feature where singles follow a storyline together. During a set period of time, people try to figure out who committed the made-up crime. At the end of each episode, members work with another participant through “Fast Chat,” where they’ll be able to talk about the story, analyze different clues, and help solve the mystery together. They can also later choose to match.

The addition of videos and audio will let people interact in a way that hasn’t been done yet with online dating, with the hopes they’ll spend more time on the apps (bringing in more money) and form better connections that could draw more people online.

The companies have hinted that there’s more to come in terms of social elements and more interactive features, but haven’t said exactly what’s on their product roadmaps. Potential features could include a Clubhouse-like audio chat or more ways to integrate friends into the experience.

“While swiping left and right has meaningfully changed how singles connect, we think users want more control over that experience,” Citi senior analyst Nicholas Jones told CNBC in an email. “To maintain a healthy and engaged network, BMBL will need to continue to innovate to provide users the experience they are looking for.”

Users have made it clear they’re interested in meeting up over video as a way to break the ice or check a date’s “vibes” before seeing them in person. Tinder said that nearly of users had a video chat with a match during the pandemic, while 40% planned to continue using video even when the pandemic is over.

Singles know what they’re looking for

Bumble said that coming out of the pandemic, people are “much clearer” with what they’re looking for from a relationship.

“We are really trying to give them the tools to do that and make the experience better for the more serious and intentional types of relationships that our users are talking about,” Bumble President Tariq Shaukat said on the company’s most recent earnings call. “So, a lot of what we’ve done in Q2 as well as the plan for Q3 and Q4 is really focused on activities like that in addition to new monetization features.”

Bumble, as mentioned, has Night In and the option to send things like pictures, voice notes and GIFs to matches. But the company could introduce things like video to users’ profiles or new ways to discover users outside of swiping right and left.

Tinder also added videos in-app and announced a “discover” section that mimics social media feeds. Users can see potential matches who share similar interests with them, like if someone has pets or is into skydiving.

Tinder said the changes are an effort to give Gen Z users what they want.

“Gen Z is using Tinder on their terms; bios alone don’t always tell enough of the story to get to a Like or a Nope,” the company said in June. Tinder is focused on the moment when someone is ready to swipe left or right on another user, CEO Jim Lanzone later explained to CNBC.

“That’s a really rich area for innovation,” he said. “This is the beginning of something.”

Lanzone joined Tinder last year after leading CBS Interactive, where he developed the company’s push into streaming. The executive’s hire was a clear indication Tinder wants to push more into video. But this time, he said, the focus is on making connections, not entertainment.

“Tinder itself is likely the number one generator of new relationships in the country, and probably marriages as well, on top of all the other connections that we make. And that’s not always something you can decide on the fly from just from someone’s photo or bio, though those are important, and Tinder, obviously, was a pioneer in moving category that way,” Lanzone added. “But we have this really rich roadmap now of, years probably, of innovation.”

Tinder’s parent company is also making broader moves. Earlier this summer, Match closed its $1.7 billion acquisition of Hyperconnect, a social networking company that’s credited with building “the first mobile version” of WebRTC. That will allow the company to focus on its research & development, adding more live chat features and video experiences to its apps.

Match COO Gary Swidler said on the company’s most recent earnings call that it expects at least two of its brands to use Hyperconnect tech before the end of the year, while a number of other brands will implement its tech by the end of 2022. The company hasn’t detailed exactly what the additions would look like, but it could include things like live broadcast or even more chat additions.

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Dubai government to accept crypto payments through Crypto.com partnership

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Dubai government to accept crypto payments through Crypto.com partnership

Crypto.com logo displayed on a phone screen with representation of cryptocurrencies.

Nurphoto | Nurphoto | Getty Images

Dubai’s Department of Finance announced a partnership with crypto platform Crypto.com that will allow government service fees to be paid with cryptocurrencies.

The memorandum of understanding between Dubai government officials and Mohammed Al Hakim, president of Crypto.com UAE, was signed Monday on the sidelines of the Dubai FinTech Summit.

Government officials said in a press release that the partnership will help achieve the “Dubai Cashless Strategy,” which seeks to solidify Dubai’s status as a leading digital city. The strategy aims to reach 90% cashless transactions across Dubai’s public and private sectors by 2026.

Once technical arrangements for the initiative are finalized, individuals and “businesses customers of government entities” will be able to pay service fees through digital wallets on Crypto.com.  

“The platform will securely convert these payments into Emirati dirhams and transfer them to Dubai Finance accounts, ensuring a streamlined, secure, and innovative payment framework,” Dubai Finance added. 

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Crypto.com’s Al Hakim called the initiative a “truly global first programme.” However, the announcement did not clarify what types of digital currencies the department of finance would accept, or for which types of government fees covered by the agreement. 

Crypto.com and Dubai Finance did not immediately respond to a request for comment from CNBC. 

Crypto.com first received a license for its Dubai entity to offer regulated virtual asset service activities in 2023. Last month, the company said Dubai’s virtual asset regulatory body had also issued a limited license to offer derivatives.

Dubai has been betting on the crypto industry for years as part of its ambition to become a global tech hub. 

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SoftBank Vision Funds swing to annual loss as investment gains slow by 40%

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SoftBank Vision Funds swing to annual loss as investment gains slow by 40%

SoftBank CEO Masayoshi Son delivers remarks next to U.S. President Donald Trump at an ‘Investing in America’ event in Washington, D.C., U.S., April 30, 2025.

Leah Millis | Reuters

Softbank‘s Vision Fund business on Tuesday posted a loss in the fiscal year ended March as it booked slowing gains at its massive tech investment arm.

SoftBank said it notched a gain on investment at its Vision Funds of 434.9 billion yen in the fiscal year, a 40% fall from the 724.3 billion yen booked in the previous year.

In its fiscal fourth quarter — the three months ended March — SoftBank’s Vision Funds segment recorded a 26.1 billion yen gain, helped by a rise in the value of TikTok owner ByteDance.

The Vision Fund segment overall logged a pretax loss of 115.02 billion yen ($777.7 mllion) versus a profit of 128.2 billion yen in the previous fiscal year.

For the latest fiscal year, SoftBank saw gains on its investments in Chinese ridehailing company Didi as well as South Korean e-commerce firm Coupang. However, the performance of its investment arm was hurt by a drop in value of companies including AutoStore.

The Vision Funds are a key focus for investors who are looking for signs of improvement at SoftBank’s huge investment arm, after it swung to a surprise loss in the company’s fiscal third quarter.

SoftBank’s investment division can be inconsistent, as it is driven by changes in public and private financial markets.

SoftBank’s stock is down about 17% this year as volatility in financial markets and concerns about the macroeconomic environment continues to weigh on the company.

SoftBank hits back at Stargate funding report

SoftBank founder Masayoshi Son has sought to position company as a key player in artificial intelligence through various investments and acquisitions. The firm owns the majority of semiconductor designer Arm and announced plans this year to acquire server chip designer Ampere Computing for $6.5 billion. Ampere’s semiconductors are designed to run AI applications.

One of SoftBank’s biggest AI bets has been on OpenAI, the creator of ChatGPT. SoftBank invested $30 billion in OpenAI as part of a broader $40 billion financing round in March that valued the startup at $300 billion.

Softbank is also involved in Stargate, a joint venture that was unveiled by U.S. President Donald Trump in January, calling for hundreds of billions of dollars of investment into AI infrastructure.

There are still questions about how SoftBank plans to finance these ventures and whether it will need to sell down some of its holdings in companies like Arm.

Citing people familiar with the matter, Bloomberg had on Monday reported that dozens of financial players are reassessing investment in data centers due to growing economic volatility, and SoftBank has yet to come up with a financing template for Stargate.

Yoshimitsu Goto, chief finance officer at SoftBank, said during a Tuesday press conference that media reports of banks hesitating to fund SoftBank’s efforts are not true.

“We are very much making progress,” Goto said.

He added there are around 100 proposals being made for sites to build data centers as part of Stargate, with the first facilities likely to be in Texas.

SoftBank swings to profit

SoftBank posted its first annual profit in four years at 1.15 trillion yen.

While the Vision Fund was an overall drag on profit, it was a big gain in SoftBank’s older investments in Alibaba, T-Mobile and Deutsche Telekom, that helped drive its overall profit.

Arm and SoftBank’s telecommunications business also contributed positively to the group’s overall profitability.

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Fintechs that raked in profits from high interest rates now face a key test

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Fintechs that raked in profits from high interest rates now face a key test

The app icons for Revolut and Monzo displayed on a smartphone.

Betty Laura Zapata | Bloomberg via Getty Images

Financial technology firms were initially the biggest losers of interest rate hikes by global central banks in 2022, which led to tumbling valuations.

With time though, this change in the interest rate environment steadily boosted profits for fintechs. This is because higher rates boost what’s called net interest income — or the difference between the rates charged for loans and the interest paid out to savers.

In 2024, several fintechs — including Robinhood, Revolut and Monzo — saw a boost to their bottom lines as a result. Robinhood reported $1.4 billion in annual profit, boosted by a 19% jump in net interest income year-over-year, to $1.1 billion.

Revolut also saw a 58% jump in net interest income last year, which helped lift profits to £1.1 billion ($1.45 billion). Monzo, meanwhile, reported its first annual profit in the year ending March 31, 2024, buoyed by a 167% increase in net interest income.

Robinhood's earnings by the numbers: Here's what you need to know

Now, fintechs — and especially digital banks — face a key test as a broad decline in interest rates raises doubts about the sustainability of relying on this heightened income over the long term.

“An environment of falling interest rates may pose challenges for some fintech players with business models anchored to net interest income,” Lindsey Naylor, partner and head of U.K. financial services at Bain & Company, told CNBC via email.

Falling benchmark interest rates could be “a test of the resilience of fintech firms’ business models,” Naylor added.

“Lower rates may expose vulnerabilities in some fintechs — but they may also highlight the adaptability and durability of others with broader income strategies.”

It’s unclear how significant an impact falling interest rates will have on the sector overall. In the first quarter of 2025, Robinhood reported $290 million of net interest revenues, up 14% year-over-year.

However, in the U.K., results from payments infrastructure startup ClearBank hinted at the impact of lower rates. ClearBank swung to a pre-tax loss of £4.4 million last year on the back of a shift from interest income toward fee-based income, as well as expenditure related to its expansion in the European Union.

“Our interest income will always be an important part of our income, but our strategic focus is on growing the fee income line,” Mark Fairless, CEO of ClearBank, told CNBC in an interview last month. “We factor in the declining rates in our planning and so we’re expecting those rates to come down.”

Income diversification

It comes as some fintechs take steps to try to diversify their revenue streams and reduce their reliance on income from card fees and interest.

For example, Revolut offers crypto and share trading on top of its payment and foreign exchange services, and recently announced plans to add mobile plans to its app in the U.K. and Germany.

Naylor said that “those with a more diversified mix of revenue streams or strong monetization of their customer base through non-interest services” are “better positioned to weather changes in the economy, including a lower rates environment.”

Dutch neobank Bunq, which targets mainly “digital nomads” who prefer not to work from one location, isn’t fazed by the prospect of interest rates coming down. Bunq saw a 65% jump in annual profit in 2024.

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“We’ve always had a healthy, diverse income,” Ali Niknam, Bunq’s CEO, told CNBC last month. Bunq makes money from subscriptions as well as card-based fees and interest.

He added that things are “different in continental Europe to the U.K.” given the region “had negative interest rates for long” — so, in effect, the firm had to pay for deposits.

“Neobanks with a well-developed and diversified top line are structurally better positioned to manage the transition to a lower-rate environment,” Barun Singh, fintech research analyst at U.K. investment bank Peel Hunt, told CNBC.

“Those that remain heavily reliant on interest earned from customer deposits — without sufficient traction in alternative revenue streams — will face a more meaningful reset in income expectations.”

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