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“A routine emergency. Nothing to get too excited about.”

That was how Chief Joseph Pfeifer’s day started on 11 September, 2001, in New York, as he dealt with reports of a smell of gas.

The senior firefighter was in downtown Manhattan when the world changed at 8.46am.

HOLD FOR STORY FILE - In this Sept. 11, 2001, file photo, smoke billows from one of the towers of the World Trade Center and flames as debris explodes from the second tower in New York. Family members of 9/11 families and others harmed in the terrorist attacks are on a fresh quest to hold Saudi Arabia responsible. A magistrate judge presiding over a Thursday, March 23, 2017, hearing says she hopes to streamline the legal process to speed the lawsuits along. (AP Photo/Chao Soi Cheong, File)
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Almost 3,000 people died during the 9/11 attacks. Pic: AP

Speaking to Kay Burley ahead of the 20th anniversary of the disaster, he said: “All of a sudden we heard a loud noise of a plane coming overhead, and you never hear planes in Manhattan, because of the tall buildings.

“And then I saw this plane flying at a very low altitude, and an extremely fast speed.

“And then I saw the plane aim and crash into the North Tower of the World Trade Center.”

The then 45-year-old knew straight away that this was no accident.

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He has written a memoir – Ordinary Heroes – to tell his story of what happened that day and the actions of those around him.

Like many thousands of other emergency service workers, Chief Pfeifer’s ran towards the now burning skyscraper to do what he could to help.

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What is the legacy of 9/11?

When he arrived, he was the first New York City Fire Department chief on the scene.

He had already called for help – asking for more than 150 firefighters to join him and his crew.

Chief Pfeifer entered the stricken North Tower’s lobby and took control of the situation.

And then 17 minutes later, the South Tower was hit.

Of the hundreds of firefighters now streaming into the burning towers, one was Chief Pfeifer’s brother, Lieutenant Kevin Pfeifer.

“He reported in to me.

Lt Kevin Pfeifer died on 9/11. Pic: Chief Joseph Pfeifer
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Lt Kevin Pfeifer died on 9/11. Pic: Chief Joseph Pfeifer
Pic: FDNY
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The end of the recovery efforts, in May 2002. Pic: FDNY

“And I can remember – we looked at each other – and he had a concerned look on his face.

“And we worried whether each of us was going to be okay.

“And he didn’t say a word – we just had a moment of understanding that this was going to be a tough day.”

Lt Pfeifer, like hundreds others, was ordered to go up the building’s stairs to try to help those trapped.

It was not until the day of the Superbowl on 3 February 2002, almost five months later, that the remains of the chief’s brother were found.

At 9.59am, the unimaginable happened – the South Tower collapsed.

Chief Pfeifer was still commanding operations in the North Tower.

Chief Pfiefer, and then New York Senator Hilary Clinton, as his equipment is displayed at the Museum of American History on 10 September 2002
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Chief Pfiefer, and then New York Senator Hilary Clinton, as his equipment is displayed at the Museum of American History on 10 September 2002

“The lobby goes completely black. We couldn’t see anything,” he says.

He ordered the North Tower to be evacuated, but 29 minutes later the North followed the South.

“I made it out to the street, standing in front of the North Tower.

“And we hear a rumbling sound again and this time somebody yelled ‘the building is collapsing’. And we started to run.

Some 343 firefighters died on 9/11, and another 255 since. Pic: AP
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Some 343 firefighters died on 9/11, and another 255 since. Pic: AP

“However, with helmet and bunker-code pants and boots, you don’t run too far or too fast in 11 seconds.

“And then this beautiful summer morning, full of sunshine, goes completely black, where we couldn’t see a thing.

“And then all that noise from the crashing steel and concrete goes silent.

“It was like a new snow for this muffle sound of silence. And for a few seconds, we wondered if we were still alive.”

The chief had survived, and continued to help in the rescue efforts in the days going forward – even meeting President George W Bush.

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Some 343 firefighters died on 9/11, and 255 more since due to illness and disease.

Chief Pfeifer’s book aims to celebrate the ordinary heroes on that day.

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How much of the White House is Trump demolishing?

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How much of the White House is Trump demolishing?

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Donald Trump begins bulldozing much of the White House as his plans to build a mega ballroom begin – without planning permission, nor true clarity as to how it’s all being funded.

There are aesthetic questions, historical questions and ethical questions. We dig into what they are.

And – who is the young Democratic socialist about to become New York City’s first Muslim mayor? We tell you everything you need to know about Zohran Mamdani.

You can also watch all episodes on our YouTube channel – and watch David Blevins’ digital video on the White House ballroom here.

Email us on trump100@sky.uk with your comments and questions.

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US

Furious Trump cancels ‘all trade negotiations’ with Canada after TV advert

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Furious Trump cancels 'all trade negotiations' with Canada after TV advert

Analysis: Escalation will test Trump and Carney’s relationship

Trump turning once again on America’s closest ally Canada just proves how flippant his trade decisions are.

The smooth-talking confidence of Prime Minister Mark Carney persuaded Canadians to vote for him in this year’s election.

He certainly ran on a pitch to stand up to Trump, but his recent dealings with the US president have largely been diplomatic and cordial.

Carney was last in the Oval Office just over two weeks ago, and the pair laughed off Trump’s obsession with Canada becoming the “51st state”.

But now it’s a single advert from the government of Ontario that has triggered Trump to pause all trade talks between the two, calling its anti-tariff stance “egregious” on his social media platform Truth Social.

The advert uses Ronald Reagan’s voice to attack tariff policy – arguing trade barriers “hurt every American worker and consumer… markets shrink, and collapse, businesses and industries shut down and millions of people lose their jobs”.

But now, the Ronald Reagan Foundation has said the ad “misrepresents” his words – and they did not give their permission to use it.

Mere hours before Trump’s post, Carney was prodding Trump jokingly to bet on the outcome of the baseball World Series.

Given this latest escalation by the President tonight, their next interaction will be far from a laughing matter.

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Putin criticises Trump’s sanctions on oil firms – as Russian jets ‘briefly enter NATO airspace’

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Putin criticises Trump's sanctions on oil firms - as Russian jets 'briefly enter NATO airspace'

Vladimir Putin has described Donald Trump’s sanctions against two major oil firms as an “unfriendly act”.

However, the Russian president has insisted the tightened restrictions won’t affect the nation’s economy, a claim widely contradicted by most analysts.

In a major policy shift, Mr Trump imposed sanctions against Rosneft and Lukoil – Russia’s biggest oil companies – on Wednesday.

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Will US sanctions on Russian oil hurt the Kremlin?

The White House said this was because of “Russia’s lack of serious commitment to a peace process to end the war in Ukraine”.

Putin has now warned the move could disrupt the global oil markets, and lead to higher prices for consumers worldwide.

A meeting between the two leaders had been proposed in Budapest, but Mr Trump said he had decided to cancel the talks because “it didn’t feel right to me”.

Speaking from the Oval Office, he had told reporters: “I have good conversations. And then, they don’t go anywhere. They just don’t go anywhere.”

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Giving a speech in Moscow yesterday, Putin said “dialogue is always better than war” – but warned that Russia will never bow to pressure from abroad.

Earlier, his long-term ally Dmitry Medvedev had described Mr Trump as a “talkative peacemaker” who had now “fully embarked on the warpath against Russia”.

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Why did Trump sanction Russian oil?

Oil prices have witnessed a sizeable jump since the sanctions were announced, with Brent crude rising by 5% – the biggest daily percentage gains since the middle of June.

In other developments, Lithuania has claimed that two Russian military aircraft briefly entered its airspace yesterday.

A Su-30 fighter and Il-78 refuelling tanker were in the NATO member’s territory for 18 seconds, and Spanish jets were scrambled in response to the incident.

Russia’s defence ministry denied this – and said its planes did not violate the borders of any other country during a “training flight” in the Kaliningrad region.

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Sanctions could have chilling effect on market

How could new sanctions impact the UK?

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Zelenskyy tells Sky News ‘ceasefire is still possible’

Volodymyr Zelenskyy attended a European Council summit in Brussels to discuss the war in Ukraine – and said the meeting had delivered “good results”.

He said Ukraine had secured political support for frozen Russian assets and “their maximum use” to defend against Russian aggression, adding the EU would “work out all the necessary details”.

Mr Zelenskyy thanked the bloc for approving its 19th sanctions package against Russia earlier today, and work was already beginning on a 20th.

European leaders are going to arrive in London later today for a “critical” meeting of the “Coalition of the Willing” – with the goal of discussing “how they can pile pressure on Putin as he continues to kill innocent civilians with indiscriminate attacks across Ukraine”.

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How will the Russian oil sanctions affect petrol costs?

Prime Minister Sir Keir Starmer said: “The only person involved in this conflict who does not want to stop the war is President Putin, and his depraved strikes on young children in a nursery this week make that crystal clear.

“Time and again we offer Putin the chance to end his needless invasion, to stop the killing and recall his troops, but he repeatedly rejects those proposals and any chance of peace.

“From the battlefield to the global markets, as Putin continues to commit atrocities in Ukraine we must ratchet up the pressure on Russia and build on President Trump’s decisive action.”

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