Two more household suppliers fail as wholesale energy prices hit new record levels

Published

3 years ago

September 14, 2021

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The energy watchdog has moved to reassure customers of two failed household suppliers as wholesale prices hit record levels, threatening a leap in bills in and after the winter months ahead.

Ofgem said the demise of Utility Point – first reported by Sky News – and People’s Energy meant their respective customer bases, totalling more than half a million, would fall under its ‘safety net’ protocol where a supplier is appointed to take them on.

It marked a further deterioration in the domestic supply market that has now seen four companies collapse this month alone amid a natural gas crunch.

Experts have pointed to difficulties restoring stocks following a cold end to last winter, exacerbated by low levels of wind over the summer forcing up demand for gas.

Gas-fired power accounts for almost half of the UK’s electricity generation.

Reuters data seen by Sky News on Tuesday showed within-day wholesale gas prices had hit a record 167pence-per therm – a rise of 8% on the previous day while October contracts were at similar levels after crossing the 100p barrier in July.

Prices reached a previous peak of 60.7p-per therm during the winter of 2018/19.

Demands on the grid have forced coal-fired stations to be utilised at short notice to keep the lights on this month at a greater cost to the environment but also the system operator National Grid.

The gas shortfall, which has forced energy costs across Europe to balloon, is set to be reflected in household bills in future as consumers’ fixed price deals expire.

Homes are already grappling the effects of higher inflation – much of it a consequence of rising energy costs since economies got back in gear following COVID-19 disruption.

While the Bank of England expects this period of rising prices to be temporary, Ofgem confirmed last month that the energy price cap on so-called default tariffs would rise by at least £139 from October, affecting 15 million families.

That was to take account of wholesale costs rising by 50% over six months despite warnings it could push an additional half a million homes into fuel poverty at a time when the Universal Credit uplift of £20 a week will have ended.

The failure of challenger suppliers – seven this year – can be attributed to wafer thin profit margins being eroded by rising energy costs with smaller companies also not having the capital behind them to fully hedge their positions.

An Ofgem spokesman warned: “We do expect that gas prices will remain high for some time, unfortunately putting pressure on both customers and energy companies.”

Neil Lawrence, the regulator’s director of retail, added: “Although the news that a supplier going out of business can be unsettling, Utility Point and People’s Energy customers do not need to worry.

“Under our safety net we’ll make sure your energy supplies continue. If you are a domestic customer with credit on your Utility Point or People’s Energy account this is protected and you will not lose the money that is owed to you.

“Ofgem will choose a new supplier for you and while we are doing this our advice is to wait until we appoint a new supplier and do not switch in the meantime.

“You can rely on your energy supply as normal. We will update you when we have chosen a new supplier, who will then get in touch about your new tariff.”

Utility Point had accused Ofgem of playing a role in its collapse.

Chief executive Ben Bolt told Sky News earlier on Thursday: “Recent international and national circumstances have created a perfect storm of events in the energy market which has meant that Utility Point has not been able to find a buyer for its business.

“Wholesale energy prices have soared to record levels and with the added price cap on default tariffs, the costs of supplying energy have increased dramatically.

“With every supplier undercharging for energy means that the fair cost that the regulator was trying to encourage has in fact had the opposite effect.

“This mix of unfortunate circumstances and lack of commercialism in the industry made it impossible to continue.

“With great sadness, Utility Point will cease trading.

“Our priority is with our 200 colleagues in Poole and Bournemouth, who have fought hard in the face of tough challenges and helping 225,000 customers transfer to another energy provider with minimal disruption.”

Business

Rishi Sunak to demand end to ‘sick note culture’ and shift focus to ‘what people can do’

Published

20 mins ago

April 19, 2024

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Rishi Sunak to demand end to 'sick note culture' and shift focus to 'what people can do'

Rishi Sunak is to call for an end to the “sick note culture” in a major speech on welfare reform – as he warns against “over-medicalising the everyday challenges and worries of life”.

The prime minister wants to shift the focus to “what people can do with the right support in place, rather than what they can’t do”.

Mr Sunak also wants sick notes to be issued by “specialist work and health professionals” rather the GPs in order to reduce workloads.

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The plans, which the government is now set to consult on, come as part of the government’s aims to cut spending on benefits in a bid to reduce spending and increase employment.

Mr Sunak is set to say: “We should see it as a sign of progress that people can talk openly about mental health conditions in a way that only a few years ago would’ve been unthinkable, and I will never dismiss or downplay the illnesses people have.

“But just as it would be wrong to dismiss this growing trend, so it would be wrong merely to sit back and accept it because it’s too hard; or too controversial; or for fear of causing offence.

“Doing so, would let down many of the people our welfare system was designed to help.”

He will say there is a “growing body of evidence that good work can actually improve mental and physical health”.

“We need to be more ambitious about helping people back to work and more honest about the risk of over-medicalising the everyday challenges and worries of life,” Mr Sunak will add.

The prime minister will say, “we don’t just need to change the sick note, we need to change the sick note culture so the default becomes what work you can do – not what you can’t”.

“Building on the pilots we’ve already started we’re going to design a new system where people have easy and rapid access to specialised work and health support to help them back to work from the very first Fit Note conversation,” he will add.

“We’re also going to test shifting the responsibility for assessment from GPs and giving it to specialist work and health professionals who have the dedicated time to provide an objective assessment of someone’s ability to work and the tailored support they need to do so.”

It comes after Mel Stride, the work and pensions secretary, was criticised a month ago for suggesting in an interview that there was “a real risk” that “the normal ups and downs of human life” were being labelled as medical conditions which then held people back from working.

And upon launching the government’s “back to work plan”, Chancellor Jeremy Hunt warned that “anyone choosing to coast on the hard work of taxpayers will lose their benefits”.

Since 2020, the number of people out of work due to long-term sickness has jumped drastically to a record high of 2.8 million people as of February this year, according to the latest estimates from the Office for National Statistics.

A large proportion of those report suffering from depression, bad nerves or anxiety.

The government said NHS data shows almost 11 million fit notes were issued last year – with 94% stating someone was “not fit for work”.

“A large proportion of these are repeat fit notes which are issued without any advice, resulting in a missed opportunity to help people get the appropriate support they may need to remain in work,” Downing Street said.

Fit notes are usually required by employers when someone takes more than seven days off work due to illness.

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Disability equality charity Scope has said it would question whether Mr Sunak’s announcements are being “driven by bringing costs down rather than how we support disabled people”.

James Taylor, director of strategy at the charity, said: “We’ve had decades of disabled people being let down by failing health and work assessments; and a broken welfare system designed to be far more stick than carrot.

“Much of the current record levels of inactivity are because our public services are crumbling, the quality of jobs is poor and the rate of poverty amongst disabled households is growing.”

Alison McGovern, Labour’s acting shadow work and pensions secretary, said: “A healthy nation is critical to a healthy economy, but the Tories have completely failed on both.

“We’ve had 14 Tory years, five Tory prime ministers, seven Tory chancellors, and the result is a record number of people locked out of work because they are sick – at terrible cost to them, to business and to the taxpayer paying billions more in spiralling benefits bills.

“Today’s announcement proves that this failed government has run out of ideas, announcing the same minor alternation to fit notes that we’ve heard them try before. Meanwhile, Rishi Sunak’s £46bn unfunded tax plan to abolish national insurance risks crashing the economy once again.”

Business

Post Office had ‘bunker mentality’ towards press, lawyer tells inquiry

Published

20 mins ago

April 19, 2024

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Post Office had 'bunker mentality' towards press, lawyer tells inquiry

A sub-postmaster victim of faulty IT software Horizon was described as a “bluffer” when he alerted senior Post Office officials about bugs in the system.

One of the Post Office’s heads of legal Rodric Williams dismissed the complainant and told the Post Office Horizon Inquiry on Thursday there was “bunker mentality” among staff in relation to the media’s coverage of the IT system.

The inquiry has been hearing evidence to examine who in government and the Post Office knew what and when about the accounting computer programme that falsely generated financial losses at Post Office branches across the UK and led to the conviction of hundreds of sub-postmasters who ran branches for theft and false accounting.

As a result of Horizon’s errors, many other sub-postmasters lost homes, moved out of their communities, and became unwell having wracked up significant debts and had their reputations ruined.

But in 2015 – while prosecutions were taking place with Horizon data and four years before the Post Office would apologise for the miscarriage of justice – the warnings of former sub-postmaster Tim McCormack were dismissed.

“Generally, my view is that this guy is a bluffer, who keeps expecting us to march to his tune,” Mr Williams – who is now tasked with dealing with Horizon complaints – said in an email to colleagues.

“I don’t think we should do that, but instead respond with a straight bat.”

The lawyer had been asked by former chief executive Paula Vennells to look into, what Mr McCormack said, was “clear and unquestionable evidence of an intermittent bug in Horizon that can and does cause thousands of pounds in losses to sub-postmasters”.

‘Bunker mentality’

Mr Williams agreed that there was an element of siege mentality at the Post Office against media questioning.

“I don’t know if I can speak for senior management but I do think certainly where I was sitting it did feel a bit bunker mentality, yes,” he told the inquiry.

When asked by barrister for the inquiry, Jason Beer: “It’s that siege mentality again, Mr Williams, isn’t it? Challenges to the Post Office are hostile and must be fended off rather than considered on their merits.”

Mr Williams responded, “I think that’s maybe overstating but there’s probably something in that, I think, that’s fair”.

‘Take it or leave it’

In response to a 2014 media request about Horizon satisfaction levels among sub-postmasters, Mr Williams effectively said they could use the system or leave.

“We don’t need to do research on Horizon – it’s the system we provide to our agents and require them to use. If agents don’t like it, they can choose not to provide services for us,” he said at the time.

“The vast majority of our agents and other users work with it just fine, and we’re not required to bespoke our point of sale accounting system to the whims of each individual agent.”

He was asked if it was his view, in 2014, that sub-postmasters could either use Horizon or leave he replied “yes”.

Mr Williams began at the organisation in 2012 as a litigation lawyer and still works there as the head of the remediation unit set up to address sub-postmaster complaints about Horizon.

His evidence continues on Friday.

Ms Vennells has said: “I continue to support and focus on co-operating with the inquiry and expect to be giving evidence in the coming months.

“I am truly sorry for the devastation caused to the sub-postmasters and their families, whose lives were torn apart by being wrongly accused and wrongly prosecuted as a result of the Horizon system.

“I now intend to continue to focus on assisting the inquiry and will not make any further public comment until it has concluded.”

Business

Ministers kick off search for new football referee

Published

21 hours ago

April 18, 2024

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Ministers kick off search for new football referee

Ministers are to kick off a search for the inaugural chair of the new football watchdog, even as it faces growing hints of opposition to its establishment from the Premier League.

Sky News has learnt that the Department for Culture, Media and Sport (DCMS) will launch the appointment process for the role at the Independent Football Regulator (IFR) as soon as this week.

The chair, who is expected to be paid a six-figure salary, will be responsible for overseeing a landmark period in the English game.

The regulator will have three primary objectives, including promoting clubs’ financial sustainability and the financial resilience of English football as a whole.

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It will also be charged with safeguarding the heritage of clubs, including their badges and traditional playing colours.

The IFR will have the power to prevent clubs from joining breakaway competitions, inspired by the putative efforts of English football’s big six clubs to join a European Super League.

Its establishment through primary legislation comes amid an ongoing impasse between the Premier League and English Football League about future financial distributions.

Gordon Brown, the former prime minister, is among the names who have been touted as potential chairs of the IFR.

Last week, Richard Masters, chief executive of the Premier League, warned in an article for The Times that more intrusive regulation could “undermine the Premier League’s global success, thereby wounding the goose that provides English football’s golden egg”.

A DCMS spokesman declined to comment on Thursday morning.