Connect with us

Published

on

In this article

Rafael Abdrakhmanov | iStock | Getty Images

From fake social security calls to scammers impersonating Apple or Amazon, anyone with a cellphone or landline is no stranger to robocalls.

For decades, robocall scammers have graced phones and voicemails across the nation. Between June 2020 and 2021 these scams affected more than 59 million people who lost a combined $29.8 billion, according to phone number identification app Trucaller. Some robocallers look to sell legal products like a car warranty or new roof through illegal means, while others will steal your social security number or credit card.

In an effort to curb this longstanding problem, the Federal Communications Commission is requiring voice service providers to implement caller ID authentication standards via a set of industry rules known as STIR/SHAKEN. The FCC required large carriers like AT&T, Verizon and T-Mobile to implement the standards by June 30, though smaller carriers, with under 100,000 customers, have an extension.

Simultaneously, voice service providers must submit a plan highlighting their robocall mitigation efforts in a recently launched database. If the plan isn’t in the database beginning Sept. 28, carriers will have to stop accepting calls from those providers.

STIR/SHAKEN is a good start to ending this ever-evolving issue of robocalls, and, while the updates will slow scammers down, experts say they won’t disappear.

“It’s a game of Whac-A-Mole,” said Paul Schmitt, a research computer scientist at the University of Southern California’s Information Sciences Institute. “Robocallers will find other ways to do what they want to do.”

What is STIR/SHAKEN?

STIR/SHAKEN refers to the set of industry rules requiring voice providers to authenticate that the call people receive is from the number displayed.

Attestation is the framework used for determining the legitimacy of the caller. It acts as a virtual signature indicating how confident a provider is that a caller is allowed to use a specific phone number. It’s broken down into three levels based on how much information the providers know about the caller, with the lowest level meaning the provider can verify where the call came from, but not the caller ID.

STIR/SHAKEN puts pressure on domestic carriers to increase their protected technology, create a database and will likely push illegal domestic robocalls out of the country, said Scott White, director of George Washington University’s cybersecurity program and cyber academy.

While it makes it harder to spoof or use false caller ID information to scam you, it’s not foolproof. The technology verifies that the original number is what shows up for the consumer, but scammers can falsify the number from the get-go. The system does not work on landlines.

When signing a call, some providers use the highest attestation without proper due diligence, said Josh Bercu, vice president of policy and advocacy at USTelecom, a trade group representing telecom companies. If the industry gets evidence of that, the provider could lose their ability to sign or attest.

“The industry hates these calls,” said Bercu. “We want to protect our subscribers, we’re doing everything we can and the impact is starting to really show itself.”

Fighting evolving robocalls

While STIR/SHAKEN can help crack down at home, the FCC has little jurisdiction abroad where many calls originate. The agency can work with international partners to catch scammers, but some countries won’t cooperate. Robocalls reel in billions of dollars in profits every year and many have found ways to use artificial intelligence or data to create targeted lists for scamming.

Some overseas scammers will purchase a block of numbers to make calls and disappear. Domestic scammers may use recent changes as an opportunity to move operations abroad where there’s less oversight, White added. Gateway carriers serve as the main form of entry into the U.S. for foreign calls but many operate outside the U.S.

The biggest issue is that robocalls are evolving faster than legislation can keep up, said White.

Next steps to ending robocalls

Robocalls are decreasing. In August, Americans received roughly 4.1 billion robocalls, down 4.4% from July, which decreased 4.8% from June, according to data from YouMail, a company that creates robocall blocking software.

YouMail is one of several third-party companies like Truecaller, RoboKiller and Hiya that offer spam-blocking software. YouMail’s CEO Alex Quilici, said the company can match audio to find repeat offenders, but only when they leave a voicemail.

Large telecom companies offer customers their own robocall blocking apps, with features like caller ID identification, personal blocklists and a number change. Some of these features cost customers an additional fee depending on their plan and provider.

A Verizon spokesperson said the company recently launched a social media campaign with a tech influencer to help consumers spot robocalls. Efforts to mitigate robocalls have led to 500 million fewer calls per month, they added. An AT&T spokesperson said the company labels 1 billion robocalls a month. T-Mobile verifies more than 300 million calls every weekday, a spokesperson said.

Bercu, the USTelecom VP, is working with both providers and the government on tracing back suspicious calls to shut down scammers. Another step is getting other countries to sign onto STIR/SHAKEN, said Eric Burger, a research professor of computer science at Georgetown University.

Despite concerns about its effectiveness, STIR/SHAKEN is not worthless legislation, said White. The process can help companies and the government do better analytics and gather information to use for the next attack.

“The people complained, and the government responded,” he said. “That’s what you want to see in a democracy.”

Continue Reading

Technology

De minimis trade loophole that boosted Chinese online retailers to end May 2

Published

on

By

De minimis trade loophole that boosted Chinese online retailers to end May 2

A driver for an independent contractor to FedEx delivers packages on Cyber Monday in New York, US, on Monday, Nov. 27, 2023.

Stephanie Keith | Bloomberg | Getty Images

President Donald Trump on Wednesday signed an executive order shutting the de minimis trade loophole, effective May 2.

Trump in February abruptly ended the de minimis trade exemption, which allows shipments worth less than $800 to enter the U.S. duty-free. The order overwhelmed U.S. Customs and Border Protection employees and caused the U.S. Postal Service to temporarily halt packages from China and Hong Kong. Within days of its announcement, Trump reversed course and delayed the cancellation of the provision.

Wednesday’s announcement, which came alongside a set of sweeping new tariffs, gives customs officials, retailers and logistics companies more time to prepare. Goods that qualify under the de minimis exemption will be subject to a duty of either 30% of their value, or $25 per item. That rate will increase to $50 per item on June 1, the White House said.

Use of the de minimis provision has exploded in recent years as shoppers flock to Chinese e-commerce companies Temu and Shein, which offer ultra-low cost apparel, electronics and other items. The U.S. Customs and Border Protection has said it processed more than 1.3 billion de minimis shipments in 2024, up from over 1 billion shipments in 2023.

Critics of the provision say it provides an unfair advantage to Chinese e-commerce companies and creates an influx of packages that are “subject to minimal documentation and inspection,” raising concerns around counterfeit and unsafe goods.

The Trump administration has sought to close the loophole over concerns that it facilitates shipments of fentanyl and other illicit substances on the claims that the packages are less likely to be inspected by customs agents.

Temu and Shein have taken steps to grow their operations in the U.S. as the de minimis loophole has come under greater scrutiny. After onboarding sellers with inventory in U.S. warehouses, Temu recently began steering shoppers to those items on its website, allowing it to speed up deliveries. Shein opened distribution centers in states including Illinois and California in 2022, and a supply chain hub in Seattle last year.

WATCH: President Trump signs executive orders for reciprocal tariffs

Pres. Trump signs executive orders for reciprocal tariffs

Continue Reading

Technology

Apple leads a drop in tech stocks after Trump tariff announcement

Published

on

By

 Apple leads a drop in tech stocks after Trump tariff announcement

Apple CEO Tim Cook, center, watches during the inauguration ceremonies for President Donald Trump, right, and Vice President JD Vance, left, in the rotunda of the U.S. Capitol in Washington, Jan. 20, 2025.

Shawn Thew | Afp | Getty Images

Apple slid more than 6% in late trading Wednesday and led a broader decline in tech stocks after President Donald Trump announced new tariffs of between 10% and 49% on imported goods.

The majority of Apple’s revenue comes from devices manufactured primarily in China and a handful of other Asian countries. Nvidia, which manufactures new chips in Taiwan and assembles its artificial intelligence systems in Mexico and elsewhere, fell about 4%, while electric vehicle company Tesla dropped 4.5%.

Across the rest of the megacap universe, Alphabet, Amazon and Meta all dropped between 2.5% and 5%, and Microsoft was down by almost 2%.

If Apple’s postmarket loss is matched in regular trading Thursday, it would be the steepest decline for the stock since September 2020.

Trump on Wednesday afternoon said the new taxes on imported goods would be a “declaration of economic independence” for the country. He announced a 10% blanket tariff on all imports, and higher duties for specific countries, including 34% for China, 20% for European nations, and 24% for Japanese imports, based on what tariffs they charge on U.S. exports, Trump said.

“We will supercharge our domestic industrial base, we will pry open foreign markets and break down foreign trade barriers,” Trump said during his speech. “Ultimately, more production at home will mean stronger competition and lower prices for consumers.”

Stocks broadly got hit by Trump’s announcements. An exchange-traded fund tracking the S&P 500 slid 2.8%, while an ETF following the Nasdaq 100 lost more than 3%.

During his speech, Trump praised Apple, Meta, and Nvidia for spending money and investing in the United States.

“Apple is going to spend $500 billion, they never spent money like that here,” Trump said. “They’re going to build their plants here.”

The Nasdaq just wrapped up its worst quarter since 2022, dropping 10% in the first three months of the year, though the tech-heavy index rose in each of the first two days of the second quarter.

WATCH: President Trump signs executive orders for reciprocal tariffs

Pres. Trump signs executive orders for reciprocal tariffs

Continue Reading

Technology

Amazon submits bid for TikTok as ban deadline nears

Published

on

By

Amazon submits bid for TikTok as ban deadline nears

Guests including Mark Zuckerberg, Lauren Sanchez, Jeff Bezos, Sundar Pichai and Elon Musk attend the Inauguration of Donald J. Trump in the U.S. Capitol Rotunda on January 20, 2025 in Washington, DC. Donald Trump takes office for his second term as the 47th president of the United States. 

Julia Demaree Nikhinson | Getty Images

Amazon submitted a bid to the White House to purchase the social media app TikTok from its Chinese owners, CNBC has confirmed.

The company sent its proposal in a letter this week to Vice President JD Vance and Commerce Secretary Howard Lutnick, according to a source familiar with the matter who asked not to be named because the discussions are confidential. The parties aren’t treating the bid seriously, however, given that it was submitted just days before a deadline staving off a U.S. ban is set to expire, the person said.

Amazon declined to comment.

The e-commerce company’s offer, which was first reported by The New York Times, comes as TikTok’s fate in the U.S. is up in the air. The short-form video app faces another potential shutdown in the U.S. on April 5 if ByteDance, its parent company, can’t reach a deal to divest TikTok’s American operations. Lawmakers passed a bill last year setting a Jan. 19 deadline for the sale, but Trump signed an executive order granting a 75-day extension for a potential deal.

Trump could announce a decision on TikTok’s fate in the U.S. as soon as Wednesday, sources familiar with the situation told CNBC’s David Faber. Mobile technology company AppLovin has also made a bid for TikTok, Faber reported separately, citing sources familiar with the matter.

TikTok has emerged as a major hub for e-commerce as it has poured money into growing its online marketplace, called TikTok Shop. TikTok’s lucrative marketplace, coupled with the app’s more than 170 million users, could be an attractive asset for Amazon. Following TikTok’s success, Amazon launched and then shuttered a short-form video service of its own.

Last August, the two companies formed a partnership that allowed TikTok users to link their account with Amazon and make purchases from the site without leaving the app. The deal attracted scrutiny from lawmakers who were concerned about its potential national security risks.

WATCH: How TikTok Shop is beating Amazon and Temu in social shopping

How TikTok Shop Became The Fastest Growing Social Media Shopping Platform

Continue Reading

Trending