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Mark Zuckerberg, Chairman and Chief Executive Officer of Facebook, arrives to testify during the House Financial Services hearing on An Examination of Facebook and Its Impact on the Financial Services and Housing Sectors on Wednesday, Oct. 23, 2019.
Bill Clark | CQ-Roll Call, Inc. | Getty Images

As senators absorbed Tuesday’s testimony from the Facebook whistleblower, who leaked the company’s internal research to reporters, they demanded to hear from the person in charge.

In front of a Senate subcommittee on Tuesday, Frances Haugen, a former product manager at Facebook, said the company repeatedly prioritized profits over user safety. Haugen said she felt compelled to come forward because “almost no one outside of Facebook knows what happens inside Facebook.”

There’s one person inside the company who knows more than anyone: CEO Mark Zuckerberg. But on Sunday, as “60 Minutes” was set to air Haugen’s first press interview as the unmasked whistleblower, Zuckerberg posted a video that showed him sailing with his wife, Priscilla Chan.

“Mark Zuckerberg ought to be looking at himself in the mirror today, and yet, rather than taking responsibility and showing leadership, Mr. Zuckerberg is going sailing,” said Sen. Richard Blumenthal, D-Conn., chair of the subcommittee that held Tuesday’s hearing. “No apologies, no admission, no action, nothing to see here. Mark Zuckerberg, you need to come before this committee you need to explain to Francis Haugen, to us, to the world and to the parents of America what you were doing and why you did it.”

Since the Wall Street Journal began running a series of stories last month, based on documents provided by Haugen, Zuckerberg has been noticeably silent on the matter. The stories have exposed numerous troubling issues within Facebook’s apps, as well as the company’s own research that shows Instagram is harmful to teens’ mental health.

The closest Zuckerberg has come to addressing the subject was on Sept. 21, after a New York Times story said that Facebook’s current public relations strategy is to distance the CEO from scandals and not apologize for them. The Times incorrectly stated in the story that Zuckerberg had recently posted a video of himself riding an electric surfboard.

Zuckerberg took offense, with a sarcastic response.

Frances Haugen, a former Facebook employee, testifies during the Senate Commerce, Science and Transportation Subcommittee on Consumer Protection, Product Safety, and Data Security hearing titled Children’s Online Safety-Facebook Whistleblower, in Russell Building on Tuesday, October 5, 2021.
Tom Williams | CQ-Roll Call, Inc. | Getty Images

“Look, it’s one thing for the media to say false things about my work, but it’s crossing the line to say I’m riding an electric surfboard when that video clearly shows a hydrofoil that I’m pumping with my own legs,” Zuckerberg wrote on Facebook.

He was referring to a viral video from July 4, that showed him riding a hydrofoil while holding an American flag. Coupled with the sailing video from the weekend, senators said Zuckerberg is missing the moment.

“Mark Zuckerberg is going sailing and saying no apologies,” Sen. Amy Klobuchar, D-Minn., said during the hearing. “I think the time has come for action. And I think you are the catalyst for that action.”

In keeping his distance from the Journal’s reports and the whistleblower documents, Zuckerberg has let other company representatives take the heat publicly. Last week, for example, Facebook sent Antigone Davis, its global head of safety, to testify before the same committee about the Journal’s reporting and the company’s research.

‘The buck stops with him’

And on Monday, as Haugen was testifying, Facebook spokesman Andy Stone took to Twitter to try and discredit the ex-employee’s authority, by pointing out that she didn’t work directly on the issues at hand.

Sen. Marsha Blackburn, R-Tenn., read Stone’s tweet towards the end of the hearing, and said the company has an open stage to tell its side of the story.

“I will simply say this to Mr. Stone: If Facebook wants to discuss their targeting of children, if they want to discuss their practices, privacy invasion or violations of the children online privacy act, I am extending to you an invitation to step forward, be sworn in and testify before this committee,” Blackburn said. “We would be pleased to hear from you and welcome your testimony.”

Ultimately, it’s Zuckerberg they want to question. He’s the founder, visionary, largest shareholder and he still controls over half the voting power. Haugen made that point to the committee.

“Mark has built an organization that is very metrics driven,” Haugen said. “It isn’t it is intended to be flat, there is no unilateral responsibility. The metrics make the decision. Unfortunately, that itself is a decision. And in the end, if he is the CEO and the chairman of Facebook, he is responsible for those decisions.”

“The buck stops with the buck stops wit him?” Blumenthal asked.

“The buck stops with him,” Haugen said.

After the hearing, Stone tweeted out a statement from Facebook, suggesting that Haugen was not in a position to know the inner workings of the company.

“We don’t agree with her characterization of the many issues she testified about,” Facebook said.

Sen. Ed Markey, D-Mass., thanked Haugen for coming forward, called her “a 21st-century American hero” and said the committee is coming after Zuckerberg.

“Here’s my message for Mark Zuckerberg: Your time of invading our privacy, promoting toxic content and preying on children and teens is over,” Markey said. “We will not allow your company to harm our children and our families and our democracy any longer.”

Following the hearing, Blumenthal said it was premature to consider subpoenaing Zuckerberg, adding that he should appear before Congress voluntarily.

“He has a public responsibility to answer these questions,” Blumenthal said.

— CNBC’s Lauren Feiner contributed to this report.

WATCH: Facebook investor on whistleblower testimony

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Figma CEO says it is ‘eating cost’ of AI upgrade for customers in 2024

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Figma CEO says it is 'eating cost' of AI upgrade for customers in 2024

Figma CEO on failed Adobe deal, startup landscape, big redesign with AI

As design firm Figma rolls out its first major AI upgrade for its platform, CEO and co-founder Dylan Field is taking no chances with customers amid steep AI adoption and demand curves and consumer hype. Figma is paying the cost of the AI upgrade for now instead of attempting to charge customers.

“We’re gonna eat the cost for 2024, because we don’t know how people are going to use the features yet. We don’t know how many of you will care, we don’t know how good they get,” Field said in an interview with CNBC’s Deirdre Bosa on Thursday speaking from the company’s Config conference. “Watch what the usage is in the beta, see what the costs are, and then you can go from there in terms of figuring out where pricing should be.” 

Figma’s UI3 redesign, released in limited beta on June 26 with a waitlist for additional users, includes a new toolbox called “Figma AI.”

Roughly six months after antitrust scrutiny forced Adobe to call off its acquisition of Figma, the redesign that widely integrates AI functionality is another competitive wedge in a battle with Adobe and the other highly valued design startup, Canva, which has been moving more into the enterprise market, with a valuation around $25 million.

Canva ranked No. 6 on this year’s CNBC Disruptor 50 list, while Figma ranked No. 26.

The fast growth of Figma’s all-in-one product design functions accessed over a browser has become competitive with Adobe’s lineup. This core innovation by Figma, akin to how Google Docs are shared and revised, takes the place of designers working in silos on desktop apps while struggling to keep track of various file versions. Canva, known for its easy-to-use software tools, continues to scale up, going after business accounts, integrating AI, and competing more aggressively with Adobe.

In a blog post this week, Figma stressed a focus on technology that meets user needs what users need, rather than tossing out trendy ideas, including AI implementations, like chat box functions. “There’s a risk of these features feeling tacked on and distracting from what matters,” a group of top executives at the company wrote.

“What we care about is making sure we’re not just sprinkling AI fairy dust on top but rather really baking AI functionality into the product in order to make a designer’s life better,” Field told CNBC. 

More coverage of the 2024 CNBC Disruptor 50

“It definitely feels like a race to me,” Field said, referencing the AI model industry, whose customers include web companies rapidly adopting AI features. Adoption of the most consumer-desired AI features to beat out similar companies for market share may also be a race, he said. Figma is feeling the AI heat.

“It’s all about, as an individual company, how do we build for our audience, which is people making products,” Field said. 

In June, Adobe shares surged the most since the Covid bull market of 2020 after better-than-expected financial results and the integration of AI into its product, Firefly, and its Enterprise business platform.

“The only thing constant is change,” Field told CNBC. As the large language models from Amazon and Microsoft-backed OpenAI, among others including Meta, get faster, “prices are decreasing,” he added.  

Figma’s UI3 incorporates various generative AI features to streamline and standardize creative processes from page and app ideation through execution. Typing in directives for a page can generate aesthetics and prompt design ideas. It also streamlined design for Figjam, its original AI-powered workspace that generates agendas and allows for web design teamwork. A new product called “Figma Slides” is a potential competitor to Google Slides and Canva. Figma’s design tools are embedded in enterprise offerings from companies including Google and Oracle.  

The AI competition is another step on the path to a potential IPO for Figma after the thwarted Adobe deal. In May, Figma announced a tender offer to allow current and former employees to sell shares at a $12.5 billion valuation, with the valuation up 25% from a 2021 fundraising but well below Adobe’s $20 billion acquisition offer. Canva also recently completed a transaction to allow early employees and investors to cash out at a $26 billion valuation — well below its peak private value of $40 billion. Like Figma, it’s also a highly anticipated IPO candidate.

“Either it’s M&A or IPO and we tried one of those, so you can probably guess as to the one that will be in our future,” Field said. 

Sign up for our weekly, original newsletter that goes beyond the annual Disruptor 50 list, offering a closer look at list-making companies and their innovative founders.

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AI pioneer Illia Polosukhin, one of Google’s ‘Transformer 8,’ wants to democratize artificial intelligence

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AI pioneer Illia Polosukhin, one of Google's 'Transformer 8,' wants to democratize artificial intelligence

Before Illia Polosukhin left Google in 2017, he had a brainstorming lunch and then returned to his desk to build what may have been the very first transformer, the neural network architecture that makes generative artificial intelligence possible.

Now, Polosukhin is considered one of the founding fathers of modern AI.

Polosukhin co-wrote the now famous 2017 paper, “Attention Is All You Need” along with seven Google colleagues, who have collectively become known as the “Transformer 8.” Seven of them appeared on stage together for the first time at Nvidia‘s annual developer conference in March, where CEO Jensen Huang said, “Everything that we’re enjoying today can be traced back to that moment.”

Seven of the “Transformer 8” joined Nvidia CEO Jensen Huang at GTC, Nvidia’s annual developer conference in San Jose on March 20, 2024. From left to right: Lukasz Kaiser, Noam Shazeer, Aidan Gomez, Jensen Huang, Llion Jones, Jakob Uszkoreit, Ashish Vaswani and Illia Polosukhin.

Nvidia

Polosukhin said Google started utilizing transformers in 2018 in Google Translate, which made for a “massive improvement.” But a broadly popular use of the technology didn’t come until OpenAI launched ChatGPT in November 2022.

“OpenAI had very little to lose by opening this up,” Polosukhin told CNBC. “If, for example, any other company, especially public company, opened it up and the first question you ask there, it was like an inappropriate answer, that would be in the news.”

By the time the formative paper was published at the end of 2017, Polosukhin had exited Google to start his own AI company, Near, with fellow software engineer Alexander Skidanov. All eight of the authors have now left Google, although Polosukhin was the first to depart.

“Google research is an amazing environment,” Polosukhin said. “It’s great for learning and kind of this research. But if you want to move really fast and, importantly, put something in front of a user then Google is a big company with a lot of processes and, very rightfully so, security protocols, etc., that are required.”

Ultimately, he said, “for Google it doesn’t make sense to launch something that’s not a $1 billion idea.”

While at Google, Polosukhin was a proponent of open source.

“At the time, opening it up and making it available to everyone to build on top of it was the right decision,” he said.

With Near, Polosukhin is focused on what he calls user-owned AI, “that optimizes for the privacy and sovereignty of users.”

Watch the video to hear the full conversation between CNBC’s Katie tarasov and and Illia Polosukhin.

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OpenAI and Time strike multiyear deal to improve ChatGPT with journalistic content

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OpenAI and Time strike multiyear deal to improve ChatGPT with journalistic content

Budrul Chukrut | Lightrocket | Getty Images

OpenAI and Time magazine on Thursday announced a “multi-year content deal” that will allow OpenAI to access current and archived articles from more than 100 years of Time’s history.

The Microsoft-backed startup will be able to display Time’s content within its ChatGPT chatbot in response to user questions, according to a press release, and to use Time’s content “to enhance its products,” or, likely, to train its artificial intelligence models.

OpenAI’s use of Time’s content will feature a citation and link back to the original source, the release said.

As part of the deal, Time will have access to OpenAI’s technology in order to “develop new products for its audiences,” the release said.

The news follows a similar partnership announced by OpenAI and News Corp. in May, which allows OpenAI to access current and archived articles from News Corp.’s outlets, including The Wall Street Journal, MarketWatch, Barron’s, The New York Post and more. Reddit also announced in May that it will partner with OpenAI, allowing the company to train its AI models on Reddit content.

The partnerships follow an increasing number of lawsuits against AI companies over alleged copyright infringement.

In December, The New York Times filed a lawsuit against Microsoft and OpenAI, alleging intellectual property violations related to its journalistic content appearing in ChatGPT training data. The Times seeks to hold Microsoft and OpenAI accountable for “billions of dollars in statutory and actual damages” related to the “unlawful copying and use of the Times’s uniquely valuable works,” according to a filing in the U.S. District Court for the Southern District of New York. OpenAI disagreed with the Times’ characterization of events.

In 2023, a group of prominent U.S. authors, including Jonathan Franzen, John Grisham, George R.R. Martin and Jodi Picoult, sued OpenAI alleging copyright infringement in using their work to train ChatGPT. In July, two authors filed a similar lawsuit against OpenAI, alleging that their books were used to train the company’s chatbot without their consent.

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