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The family of a care worker who could have been saved following the Manchester Arena bombing has refused to accept an apology from the senior paramedic on the night of the attack.

The family of John Atkinson, 28, from Bury, Greater Manchester, said “mistake after mistake was made, and precious time was allowed to ebb away” and they wanted to “see what actions are taken to ensure this never happens again”.

His mother, Daryl, step-father Kevan, and sisters, Stacey and Laura, who were at the hearing at Manchester Magistrates’ Court, said Mr Atkinson was “badly let down”.

In a statement read by their lawyer Richard Scorer, they added: “We have so many questions that we hope the inquiry can help to answer. We lost our beloved John to an appalling atrocity while on a night out, an atrocity which could and should have been prevented by proper security.

“To compound this, John was badly let down by some from the emergency services. Mistake after mistake was made, and precious time was allowed to ebb away whilst John needed urgent hospital treatment.

“This should never have been allowed to happen. John had so much to give.”

The inquiry heard that a parent called Ronald Blake, who was at the arena with his wife to pick up their daughter, used his wife’s belt as a makeshift tourniquet and stayed with Mr Atkinson for nearly an hour.

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Mr Atkinson was left in the City Room foyer where the bomb went off for 47 minutes before police helped Mr Blake carry him out on an advertising hoarding because paramedics had not arrived.

Ronald Blake. Pic: Gardham/Manchester Arena Inquiry
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The family praised the actions of Ronald Blake. Pic: Gardham/Manchester Arena Inquiry

The police officers got stuck at the top of a set of stairs but a senior paramedic suggested they “blanket him up and leave him”.

Instead, the police officers found a crowd control barrier to carry him down on but when they got him to the Victoria Station concourse, which had been set up as a casualty clearing station, he was left there for 23 minutes.

He was still talking and begging “please don’t let me die” until suffering a heart attack as he was wheeled to an ambulance, an hour and 16 minutes after the blast.

Experts have said Mr Atkinson could have been saved with quicker medical help and on the third day of hearings into his treatment, Phillip Keogh, a senior paramedic, said there were not enough paramedics and that patients were left on the ground waiting for help.

Salman Abedi walks past two PCSOs on the night of the attack
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Salman Abedi walks past two PCSOs on the night of the attack

Last week consultant paramedic Dan Smith, who ran the operation for the North West Ambulance Service, said he was “truly sorry if any decision I made impacted on his survivability” but added: “My view was that the system worked fairly well in terms of the movement of patients.”

But Mr Atkinson’s family said: “We cannot accept this apology. Actions speak louder than words, and we wait to see what actions are taken to ensure this never happens again.”

The family added: “We would like to thank those who tried to help John in his time of need.

“Ronald Blake in particular is a hero. Hearing about the kindness of strangers on the night has offered us a small glimmer of hope in our darkest moments.”

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‘There’s no justice’ – father of 8-year-old victim

Mr Atkinson worked as a carer throughout his career, including helping adults with autism, and looked forward to being a foster father with his partner, Michael, his family said.

“John was our son, brother, uncle, and friend. He was kind, intelligent, and would light up any room he walked into. Everyone who knew him loved being around him.”

The inquiry continues with expert evidence on Tuesday.

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‘Broken’ water industry set to be overhauled – nine key recommendations from landmark report

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'Broken' water industry set to be overhauled - nine key recommendations from landmark report

The system for regulating water companies in England and Wales should be overhauled and replaced with one single body, a major review of the sector has advised.

It has recommended abolishing regulator Ofwat as well as the Drinking Water Inspectorate (DWI), which ensures that public water supplies are safe.

The report, which includes 88 recommendations, suggests a new single integrated regulator to replace existing water watchdogs, mandatory water metering, and a social tariff for vulnerable customers.

The ability to block companies being taken over and the creation of eight new regional water authorities with another for all of Wales to deliver local priorities, has also been suggested.

The review, the largest into the water industry since privatisation in the 1980s, was undertaken by Sir Jon Cunliffe, a career civil servant who oversaw the biggest clean-up of Britain’s banking system in the wake of the financial crash.

He was coaxed out of retirement by Environment Secretary Steve Reed to lead the Independent Water Commission.

Here are nine key recommendations:

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• Single integrated water regulators – a single water regulator in England and a single water regulator in Wales. In England, this would replace Ofwat, the Drinking Water Inspectorate and water-environment related functions from the Environment Agency and Natural England

• Eight new regional water system planning authorities in England and one national authority in Wales

• Greater consumer protection – this includes upgrading the consumer body Consumer Council for Water into an Ombudsman for Water to give stronger protection to customers and a clearer route to resolving complaints

• Stronger environmental regulation, including compulsory water meters

• Tighter oversight of water company ownership and governance, including new powers for the regulator to block changes in water company ownership

• Public health reforms – this aims to better manage public health risks in water, recognising the many people who swim, surf and enjoy other water-based activities

• Fundamental reset of economic regulation – including changes to ensure companies are investing in and maintaining assets

• Clear strategic direction – a new long-term National Water Strategy should be published by both the UK and Welsh governments with a “minimum horizon of 25 years”

• Infrastructure and asset health reforms – including new requirements for companies to map and assess their assets and new resilience standards

In a speech responding to Sir Jon’s report, Mr Reed is set to describe the water industry as “broken” and welcome the commission’s recommendations to ensure “the failures of the past can never happen again”.

Final recommendations of the commission have been published on Monday morning to clean up the sector and improve public confidence.

Major other suggested steps for the government include greater consumer protection by upgrading the Consumer Council for Water into an ombudsman with advocacy duties being transferred to Citizens Advice.

Stronger and updated regulations have been proposed by Sir Jon, including compulsory water metering, changes to wholesale tariffs for industrial users and greater water reuse and rainwater harvesting schemes. A social tariff is also recommended.

Oversight of companies via the ability to block changes in ownership of water businesses and the addition of “public benefit” clauses in water company licences.

To boost company financial resilience, as the UK’s biggest provider Thames Water struggles to remain in private ownership, the commission has recommended minimum financial requirements, like banks are subject to.

It’s hoped this will, in turn, make companies more appealing to potential investors.

The public health element of water has been recognised, and senior public health representation has been recommended for regional water planning authorities, as have new laws to address pollutants like forever chemicals and microplastics.

A “supervisory” approach has been recommended to intervene before things like pollution occur, rather than penalising the businesses after the event.

A long-term, 25-year national water strategy should be published by the UK and Welsh governments, with ministerial priorities given to water firms every five years.

Companies should also be required to map and assess their assets and resilience

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Inquiry launched to ‘uncover truth’ behind bloody clashes at Orgreave miners’ strike

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Inquiry launched to 'uncover truth' behind bloody clashes at Orgreave miners' strike

A new public inquiry will “uncover the truth” behind the so-called “Battle of Orgreave”, a bloody fight between striking miners and police officers in the 1980s.

One hundred and twenty people were injured in the violent confrontation on 18 June 1984, outside a coal processing factory in Orgreave, South Yorkshire.

Five thousand miners clashed with an equal number of armed and mounted police during a day of fighting.

Police used horse charges, riot shields and batons against the picketers, even as some were retreating.

5000 miners clashed with an equal number of armed and mounted police during a day of fighting
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Masses of miners and police clashed during the day of fighting

Police also used horse charges against protesters
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Police officers on horses charged against protesters

In the aftermath, miners were blamed for the violence in what campaigners believe was an institutional “frame-up”.

“There were so many lies,” says Chris Peace, from campaign group Orgreave Truth and Justice, “and it’s a real historic moment to get to this stage.”

“There’s a lot of information already in the public domain,” she adds, “but there’s still some papers that are embargoed, which will hopefully now be brought to light.”

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Campaigner Chris Peace
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Campaigner Chris Peace

Although dozens of miners were arrested, trials against them all collapsed due to allegations of unreliable police evidence.

Campaigners say some involved have been left with “physical and psychological damage”, but until now, previous governments have refused calls for a public inquiry.

Launching the inquiry today, Home Secretary Yvette Cooper told Sky Newsi that she wanted to “make sure” campaigners now got “proper answers”.

“We’ve obviously had unanswered questions about what happened at Orgreave for over 40 years,” Ms Cooper says, “and when we were elected to government, we determined to take this forward.”

Although dozens of miners were arrested, trials against them all collapsed due to allegations of unreliable police evidence
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A police officer tackling a miner

Campaigners say some miners involved have been left with 'physical and psychological damage'
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A bleeding protester being led away by police during the ‘Battle of Orgreave’

The Bishop of Sheffield, Pete Wilcox
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The Bishop of Sheffield, Pete Wilcox, will chair the inquiry

The inquiry will be a statutory one, meaning that witnesses will be compelled to come and give evidence, and chaired by the Bishop of Sheffield, Pete Wilcox.

“I’m really happy,” says Carl Parkinson, a former miner who was at Orgreave on the day of the clash, “but why has it took so long?”

“A lot of those colleagues and close friends have passed away, and they’ll never get to see any outcome.”

Former miner Carl Parkinson
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Former miner Carl Parkinson

Former miner Chris Skidmore
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Former miner Chris Skidmore

Mr Parkinson and Chris Skidmore, who was also there that day, were among the group of campaigners informed first-hand by Ms Cooper about the public inquiry at the Orgreave site.

“It wasn’t frightening to start off with,” Mr Skidmore remembers of the day itself, “but then what I noticed was the amount of police officers who had no identification numbers on. It all felt planned.”

“And it wasn’t just one truncheon,” says Mr Parkinson, “there were about 30, or 40. And it was simultaneous, like it was orchestrated – just boom, boom, boom, boom.

“And there’s lads with a split down their heads for no good reason, they’d done nothing wrong. We were just there to peacefully picket.”

Police used horse charges, riots shields and batons against the picketers, even as some were retreating
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Police used riot shields against the picketers, even as some were retreating

In the aftermath of the fighting, miners were blamed for the violence
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In the aftermath of the fighting, miners were blamed for the violence

In the intervening years, South Yorkshire Police have paid more than £400,000 in compensation to affected miners and their families.

But no official inquiry has ever looked at the documents surrounding the day’s events, the lead-up to it and the aftermath.

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“We need to have trust and confidence restored in the police,” says South Yorkshire Mayor Oliver Coppard, “and part of that is about people, like this campaign, getting the justice that they deserve.

“Obviously, we’ve had things like Hillsborough, CSE [Child Sexual Exploitation] in Rotherham, and we want to turn the page.”

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New water ombudsman to give public stronger protections, government pledges

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'Broken' water industry set to be overhauled - nine key recommendations from landmark report

Consumers will get stronger protections with a new water watchdog – as trust in water companies takes a record dive.

Environment Secretary Steve Reed will announce on Monday that the government will set up the new water ombudsman with legal powers to resolve disputes, rather than the current voluntary system.

The watchdog will mean an expansion of the Consumer Council for Water’s (CCW) role and will bring the water sector into line with other utilities that have legally binding consumer watchdogs.

Consumers will then have a single point of contact for complaints.

Politics latest: Labour should let water companies ‘go bust’, Farage says

The Department for the Environment, Food and Rural Affairs (Defra) said the new watchdog would help “re-establish partnership” between water companies and consumers.

A survey by the CCW in May found trust in water companies had reached a new low, with fewer than two-thirds of people saying they provided value for money.

Just 35% said they thought charges from water companies were fair – even before the impact could be felt from a 26% increase in bills in April.

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‘We’ll be able to eliminate sewage spillages’

Mr Reed is planning a “root and branch reform” of the water industry – which he branded “absolutely broken” – that he will reveal alongside a major review of the sector on Monday.

The review is expected to recommend the scrapping of water regulator Ofwat and the creation of a new one, to incorporate the work of the CCW.

Read more:
Labour will eliminate unauthorised sewage spillages in a decade
Under-fire water regulator could be scrapped

sewage surfers water pollution protest brighton
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A water pollution protest by Surfers Against Sewage in Brighton

Campaigners and MPs have accused Ofwat of failing to hold water operators to account, while the companies complain a focus on keeping bills down has prevented appropriate infrastructure investment.

On Sunday, Mr Reed avoided answering whether he would get rid of Ofwat or not when asked on Sunday Morning with Trevor Phillips.

He pledged to halve sewage pollution by water companies by 2030 and said Labour would eliminate unauthorised sewage spillages in a decade.

Mr Reed announced £104 billion of private investment to help the government do that.

Victoria Atkins MP, Shadow Secretary of State for Environment, Food and Rural Affairs, said: “While stronger consumer protections are welcome in principle, they are only one part of the serious long-term reforms the water sector needs.

“We all want the water system to improve, and honesty about the scale of the challenge is essential. Steve Reed must explain that bill payers are paying for the £104 billion investment plan. Ministers must also explain how replacing one quango with another is going to clean up our rivers and lakes.

“Public confidence in the water system will only be rebuilt through transparency, resilience, and delivery.”

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