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Sarah Ostrowski was convinced to finally get vaccinated after reading numerous stories on Reddit’s r/HermanCainAward of unvaccinated people dying from Covid-19.
Courtesy of Sarah Ostrowski

For most of the pandemic, Sarah Ostrowski went to her full-time gas station job in Indiana, accepting the risk of being unvaccinated. Many times a day she interacted with customers and even cleaned up the public bathroom with no protection beyond her mask.

Ostrowski doesn’t believe Covid-19 is a hoax. She takes it seriously. But she had reasons for not getting the shot.

She was concerned about the Johnson & Johnson vaccine causing blood clots, as had been reported in a few recipients. She was hesitant about the mRNA technology used to develop the Moderna and Pfizer vaccines. She also worried about potential side effects forcing her to take time off work.

And then there were her parents, who were constantly spouting anti-vaccine rhetoric, warning her that she would die if she got the shot.

“You care about what your parents think of you and whether or not they think that you’re making a good decision or the right decision,” Ostrowski said. “It’s almost like a groupthink kind of thing. Even though you know the answer is wrong you’re still going to say it just to fit in or conform.”

That all changed last month. Ostrowski, who regularly scrolls through her feed on social media site Reddit, stumbled upon the forum r/HermanCainAward. It’s a grim section of the app dedicated to showing visitors the real-life consequences of being unvaccinated and catching the coronavirus.

Reddit users upload screenshots multiple times a day of people who previously posted anti-vaccine comments and content on Facebook only to end up getting sick with Covid-19 before dying. The name of the subreddit refers to former Republican presidential candidate Herman Cain, who died from Covid-19 in July 2020, after refusing to wear a mask and attending a Donald Trump re-election campaign event.

“Nominees have made public declaration of their anti-mask, anti-vax, or Covid-hoax views, followed by admission to hospital for Covid,” the page description reads. “The Award is granted upon the nominee’s release from their Earthly shackles.”

Since the subreddit’s creation in September 2020, it’s expanded to more than 375,000 members, with the top posts garnering thousands of user interactions. The forum has been the 10th fastest-growing subreddit over the past 30 days, according to FrontPageMetrics.com, which tracks Reddit usage.

An entry this week included a screenshot of an Aug. 12 post from a man who put a meme out to his followers: “I heard the government is putting chips inside of people. I hope I get Doritos.”

A friend of the man later wrote on his feed that he was asking for prayers because the man and his wife had both been hospitalized with Covid-19. The wife had to have an emergency C-section to deliver their baby over 10 weeks early.

A following post came from the man’s wife: “The world lost an amazing daddy, husband, brother, son, and friend today. My heart is in a million pieces.”

‘I was done playing’

Ostrowki said she’d eventually seen enough. On Sept. 12, she got her first shot. 

“If dad thinks I’m an idiot because I fell for the government and I’m a sheep, so be it,” Ostrowski said. “I clean a public restroom for Christ’s sake. I deal with some really gross stuff. So no, I was done playing.”

During the pandemic, social media sites turned into a haven for misinformation and conspiracy theories, whether related to masks, the vaccines or advice from public health experts. Facebook, in particular, has struggled to weed out false content, with users sharing misinformation even in the comments section of posts from authoritative sources, according to internal company documents reviewed last month by the Wall Street Journal.

With multiple vaccines having been available for months for anyone 12 or older, vaccine resistance has become the central challenge to ending Covid-19. President Joe Biden said as recently as last month, “This is a continuing pandemic of the unvaccinated.”

Only 57% of the country has been vaccinated, based on data from the Centers for Disease Control and Prevention, and 22% of Americans self-identify as anti-vaxxers, according to an academic study published in May. Experts, including White House coronavirus advisor Dr. Anthony Fauci, have said the U.S. will need as much as 90% of the population to get vaccinated in order to reach herd immunity.

US President Joe Biden speaks to reporters on the South Lawn upon return to the White House in Washington, DC on October 5, 2021.
Mandel Ngan | AFP | Getty Images

Since hitting the U.S. in March 2020, over 722,000 American have died from Covid-19. Ostrowski said the harrowing stories of death among the unvaccinated have had a major impact on her.

“It really hits home when you literally see yourself in these people,” she said. 

Reddit still has plenty of anti-vaccine content across its site, which reaches over 50 million daily active users. As it gears up to go public, Reddit recently took steps to remove several subreddits that were being used to share misinformation. But numerous subreddits are still surfacing such content with names like r/Conservative, r/Ivermectin and r/FauciForPrison.

A Reddit spokesperson said the company has policies in place to remove inaccurate posts on Covid-19 vaccines.  

“Our Content Policy prohibits many kinds of harmful content, including health-related disinformation and other forms of manipulated content,” the Reddit spokesperson said in a statement. “We have experienced teams dedicated to detecting and actioning content that violates our policies. As a result of these teams’ efforts, we remove 99% of violating content before a user sees it.”

Family dynamics

Chana Joly visits r/HermanCainAward with regularity. She said she does it for her dad.

Despite losing her brother to Covid-19 in January, Joly’s dad has refused to get vaccinated. She said he’s been radicalized in the past few years by misinformation and anti-vaccine conspiracies.

“I think it’s especially sad with my dad because he is an educated person,” Joly said. “He’s not unintelligent. He just believes people he shouldn’t.”

Joly scrolls through the Reddit forum to gather stories that she can send her dad. When he gets defensive and disputes the posts she shares, she tells him to prove her wrong.

“You find me these stories on social media,” Joly said, describing what she tells her dad. “These people dying in their own words from the vaccine. Find me these stories and you show me as many of those as I’m showing you of these. Or even a tenth of them.”

Reddit user Chana Joly visit r/HermanCainAward to gather stories of real anti-vaxx people who die from Covid-19 that she can send to her dad, who has yet to get vaccinated.
Courtesy of Chana Joly

Reddit user Rockets9495 of Houston is a medical doctor who works in an emergency room. He uses r/HermanCainAward for anecdotes that he can share with nurses, technicians and patients who may be on the fence.

He agreed to speak with CNBC but didn’t want to disclose his name publicly to maintain his privacy. He showed CNBC his hospital badge.

“Misinformation is so goddamn dangerous, especially after this last president,” the doctor said. “This is not a game. This is not a joke. You don’t live in a Tom Clancy novel. This is real.”

He said that scientific evidence hasn’t been effective for him in trying to convince people about the safety of the vaccines.

“But this seemingly weaker evidence — word of mouth, anecdotal ‘All these people are dying’ — seems to hit people way harder,” the doctor said.  

A different kind of award

The subreddit also includes some stories with happy endings. Those posts get labeled IPAs, or Immunized to Prevent Awards, and are given to users who show pictures of their vaccine immunization cards on the channel as proof that they got their shots.

A Reddit user with the handle lovelylady227 achieved the label.

“This subreddit was what fully convinced me, after waffling back and forth,” she wrote on Sept. 22, adding that she’s “officially out of the running” for the award that gave the channel its name.

Her post got tagged with the IPA label and received more than 7,000 upvotes and 380 comments. She posted her immunization card on Reddit after getting her second dose.

Lovelylady227 is a woman named Hannah. She asked to have only her first name published because she hasn’t told her anti-vaccine family members about her decision.

Hannah received her first dose of Moderna’s vaccine in August, but became fearful of getting the second shot after hearing her parents and her sister, who works in health care, discuss their concerns about the vaccines. Her family members would show anti-vaccine content on their phones to one another, and they believe that people who are vaccinated are shedding the virus.

Hannah went to Reddit in search of information. She started at r/CovidVaccine. There she found numerous posts from people complaining about the side effects they’d experienced after getting their second shots. Some described trembling, and others said they’d suffered heart attacks. 

“It just really freaked me out,” she said.

Hannah’s continued browsing on Reddit eventually brought her to r/HermanCainAward. What she found struck a nerve.

She read stories that start with people mocking the vaccine and end with their spouse asking friends to contribute to a GoFundMe page because of the hospital bills or the funeral expenses.

“You don’t really realize how bad it is to be in the hospital with Covid until you see these people who are somehow giving you a play-by-play,” Hannah said. “When you get those first-hand experiences from a Facebook profile, and you see the people experiencing regret, it’s just like, ‘Oh man, I really need to take this seriously. I can’t put it off anymore.'”

Hannah said she’s hoping to wait until three months after her vaccine before casually bringing it up with her family. At that point, she can show them that no harm has been done.

“The fact that they won’t have noticed anything different is one of my main hopes,” she said.

In the meantime, she’s grateful for the positive reaction she received on Reddit after posting her vaccination card. 

“I know you don’t need other people to tell you you did the right thing, but it sure helps when there’s a bunch of people saying, ‘Hey, good job,'” she said. “Because it’s not coming from my family, that’s for sure.”

Ostrowski, the gas station manager, also received an Immunized to Prevent Award for posting her vaccine card. 

“Late to the party but finally fully vaxxed,” she wrote on Oct. 4. The post received more than 2,000 upvotes and more than 100 comments. 

She said she’s hoping to encourage more people to acknowledge they were wrong and that they can still change directions.

“I finally came around and made the right decision,” she said.

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EBay shares soar after Meta allows listings on Facebook Marketplace in U.S., Europe

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EBay shares soar after Meta allows listings on Facebook Marketplace in U.S., Europe

A sign is posted in front of the eBay headquarters in San Jose, California.

Justin Sullivan | Getty Images

Shares of eBay soared 8% Wednesday as Meta said it will allow some listings to show up on Facebook Marketplace, its popular platform connecting consumers for local item pickups and more.

EBay stock reached its highest level since November 2021.

The rollout will begin with a test in Germany, France and the United States, where buyers will be able to view listings directly on Marketplace and complete the rest of their transactions on eBay, Meta said in a release.

The partnership could provide a boost to eBay’s marketplace business, which has struggled to compete with e-commerce rivals like Amazon, Walmart, Temu and even Facebook’s own marketplace platform that lets users buy and sell items.

EBay has recently embraced niche categories like collectibles and luxury goods to try and keep buyers and sellers returning to its site. CEO Jamie Iannone told CNBC in an October interview that shoppers were coming to the site, known for its used and refurbished goods, as they sought out discounts amid a rocky macroeconomic environment.

Meta’s move is an attempt to appease the European Commission, the executive body of the European Union, after the regulator fined the company 797 million euros ($821 million) in November for tying its Marketplace product to the main Facebook app.

Read more CNBC tech news

At the time, the Commission said that Meta’s bundling of Marketplace with Facebook could mean competitors are effectively “foreclosed” given the distribution reach of the platform. Facebook counts more than 3 billion users globally.

The Commission also said that Meta imposes “unfair trading conditions” on other online classified ads service providers who advertise on its platforms, especially Facebook and Instagram. It added that these conditions allow Meta to use data generated from other advertisers to benefit Marketplace.

Meta appealed the ruling at the time, saying that it “ignores the realities of the thriving European market for online classified listing services.”

“While we disagree with and continue to appeal the European Commission’s decision on Facebook Marketplace, we are working quickly and constructively to build a solution which addresses the points raised,” the company said Wednesday.

EBay touted its integration with Facebook Marketplace as a way for the e-commerce site to “increase exposure to our sellers’ listings, on and off eBay, as part of our strategy to engage buyers and deepen customer loyalty.”

Facebook in 2023 announced a similar partnership with Amazon that lets users browse and purchase products without leaving the app.

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Additional reporting by CNBC’s Annie Palmer.

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Amazon workers in North Carolina to vote on unionization next month

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Amazon workers in North Carolina to vote on unionization next month

An Amazon employee works to fulfill same-day orders during Cyber Monday, one of the company’s busiest days, at an Amazon fulfillment center in Orlando, Florida, on Dec. 2, 2024.

Miguel J. Rodriguez Carrillo | Getty Images

Amazon warehouse workers at a site in North Carolina will vote next month on whether to join a union, setting the stage for the company’s latest labor battle.

Workers at the Garner, North Carolina, facility will cast their ballots from Feb. 10 to Feb. 15, according to a Tuesday post on X by Carolina Amazonians United for Solidarity & Empowerment, the group seeking to organize staffers. Representatives from Amazon and the National Labor Relations Board didn’t immediately respond to requests for comment.

Known as CAUSE, the grassroots group led by current and former employees has been working to organize Amazon employees at the warehouse, which is located in a suburb about 10 miles south of Raleigh, for the past three years.

If the election is successful, the warehouse, known as RDU1, would be only the second Amazon site in the U.S. to unionize. Workers at Amazon’s largest warehouse in New York City voted to join the Amazon Labor Union in 2022, but the group struggled to negotiate a contract with Amazon, and last June, the ALU voted to affiliate with the Teamsters.

A handful of union elections were held at Amazon warehouses in the U.S. in recent years but employees have either rejected unionization or the results continue to be disputed in lengthy court battles. Last November, a federal labor judge ordered a third rerun election at an Amazon warehouse in Bessemer, Alabama, after ruling the company improperly interfered in the vote.

Read more CNBC Amazon coverage

CAUSE filed for a union election last month, saying in a press release that 30% of workers at the North Carolina site signed union authorization cards, which is the necessary threshold to trigger an NLRB vote. Organizers are seeking to boost wages and improve working conditions.

The union filing comes after Amazon delivery and warehouse workers went on strike at nine facilities last month to push the company to come to the bargaining table, according to the International Brotherhood of Teamsters, which represents the employees. The action was intended to snarl Amazon’s operations during the busiest holiday shopping period of the year, referred to as peak season. An Amazon representative told Reuters the company expected to see a limited impact on deliveries from the strike.

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Apple’s inaccurate AI news alerts shows the tech has a growing misinformation problem

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Apple's inaccurate AI news alerts shows the tech has a growing misinformation problem

Jaap Arriens | Nurphoto | Getty Images

An artificial intelligence feature on iPhones is generating fake news alerts, stoking concerns about the technology’s ability to spread misinformation.

Last week, a feature recently launched by Apple that summarizes users’ notifications using AI, pushed out inaccurately summarized BBC News app notifications on the broadcaster’s story about the PDC World Darts Championship semi-final, falsely claiming British darts player Luke Littler had won the championship.

The incident happened a day before the actual tournament’s final, which Littler did go on to win.

Then, just hours after that incident occurred, a separate notification generated by Apple Intelligence, the tech giant’s AI system, falsely claimed that Tennis legend Rafael Nadal had come out as gay.

The BBC has been trying for about a month to get Apple to fix the problem. The British state broadcaster complained to Apple in December after its AI feature generated a false headline suggesting that Luigi Mangione, the man arrested following the murder of health insurance firm UnitedHealthcare CEO Brian Thompson in New York, had shot himself — which never happened.

Apple was not immediately available for comment when contacted by CNBC. On Monday, Apple told the BBC that it’s working on an update to resolve the problem by adding a clarification that shows when Apple Intelligence is responsible for the text displayed in the notifications. Currently, generated news notifications show up as coming directly from the source.

“Apple Intelligence features are in beta and we are continuously making improvements with the help of user feedback,” the company said in a statement shared with the BBC. Apple added that it’s encouraging users to report a concern if they view an “unexpected notification summary.”

The BBC isn’t the only news organization that has been affected by Apple Intelligence inaccurately summarizing news notifications. In November, the feature sent an AI-summarized notification wrongly claiming Israeli Prime Minister Benjamin Netanyahu had been arrested.

The mistake was flagged on the social media app Bluesky by Ken Schwencke, a senior editor at investigative journalism site ProPublica.

CNBC has reached out to the BBC and New York Times for comment on Apple’s proposed solution to its AI feature’s misinformation issue.

AI’s misinformation problem

Apple touts its AI-generated notification summaries as an effective way to group and rewrite previews of news app notifications into a single alert on a users’ lock screen.

It’s a feature Apple says is designed to help users scan their notifications for key details and cut down on the overwhelming barrage of updates many smartphone users are familiar with.

However, this has resulted in what AI experts refer to as “hallucinations” — responses generated by AI that contain false or misleading information.

“I suspect that Apple will not be alone in having challenges with AI-generated content. We’ve already seen numerous examples of AI services confidently telling mistruths, so-called ‘hallucinations’,” Ben Wood, chief analyst at tech-focused market research firm CCS Insights, told CNBC.

In Apple’s case, because the AI is trying to consolidate notifications and condense them to show only a basic summary of information, it’s mashed the words together in a way that’s inaccurately characterized the events — but confidently presenting them as facts.

“Apple had the added complexity of trying to compress content into very short summaries, which ended up delivering erroneous messages,” Wood added. “Apple will undoubtedly seek to address this as soon as possible, and I’m sure rivals will be watching closely to see how it responds.”

Generative AI works by trying to figure out the best possible answer to a question or prompt inserted by a user, relying on vast quantities of data which its underlying large language models are trained on.

Sometimes the AI might not know the answer. But because it’s been programmed to always present a response to user prompts, this can result in cases where the AI effectively lies.

It’s not clear exactly when Apple’s resolution to the bug in its notification summarization feature will be fixed. The iPhone maker said to expect one to arrive in “the coming weeks.”

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