Can cafe culture and more social opportunities save the high street?

Published

4 years ago

October 19, 2021

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As we begin to hit the shops ahead of Christmas, retail sales are back to pre-pandemic levels for the first time since restrictions eased in April.

We are now spending more on items like clothing and furnishings than we were in February 2020, according to real-time credit and debit card data from the Office for National Statistics (ONS).

But Sky News analysis of new data from the Local Data Company suggests there are fewer shops for us to visit – and that the slump of the high street long pre-dated the pandemic.

The decline of the British pub has been well-documented, but since 2016, retail shops have experienced similar closures. The number of retail units in Great Britain has fallen almost 7% over the past decade.

But many of them are being replaced by hospitality outlets. Since 2013, the number of independent cafes and tearooms has risen 10% and the number of chain coffee shops has increased by 7%.

Is cafe culture spreading across the UK?

The fastest growth has been in the East of England and the West Midlands, which now have almost a fifth more cafes and coffee shops as they had in 2013.

The North West has also experienced relatively rapid growth and now has the second highest density of hospitality venues after London at 28 per 100,000 people.

Of course, the capital has long been the cafe-centre of the UK. But while it still has by far the most cafes, coffee shops and tearooms per 100,000 people at almost 43, there’s only been modest growth since 2013.

Professor Michael Kenny, director of the Bennett Institute of Public Policy, says that many places are rebuilding their high streets around social spaces.

“There’s evidence to suggest that the more social opportunities there are, the more likely it is that people will spend more time and – some research suggests – more money in the town centre,” he says.

The government’s High Streets Task Force found that more retail-dependent high streets experienced a larger decline in footfall in the year to June 2020 than those also offering shoppers a range of social and leisure services.

This chimes with a survey by business consultancy CACI, which found that consumers who visit cafes and restaurants spend around 48% more in the surrounding retail businesses.

So, how are the UK’s high streets faring?

Despite the pick up in spending ahead of Christmas, average high-street footfall at the start of November was still only three-quarters of the level it was in early 2020, and as low as 53% in London, according to data from Centre for Cities.

Footfall has returned to normal in only a handful of places like Blackpool and Southend.

The Centre for Cities data compares today’s footfall with average levels in February and March 2020. One reason for the differences between cities could be seasonal variations, such as more people travelling to seaside towns during half-term holidays.

However, Valentine Quinio, an analyst at the Centre for Cities, says that this is unlikely to affect the most recent data.

“Comparing November to February, I would assume there’s not that much difference in terms of seasonality,” she says. “When we look at what’s happened in the first week of November, that’s post-half term and so we’re looking at a normal period.”

Is this helping to level up the rest of the UK?

A comparison of the Centre for Cities’ high street recovery index with pre-pandemic average earnings shows that poorer areas have bounced back quicker.

Ms Quinio says that city size and affluence are key determinants of a high street’s recovery.

“Large cities tend to have a high proportion of office jobs, which can be done from home and that’s of course related to affluence,” she says.

“The fact that people are still reluctant to go back to the office explains why we’re still seeing slower recovery in larger cities, while smaller places rely a bit more on the weekend trade and that’s bounced back.”

But, this will not necessarily help to level up smaller, less affluent areas, as many of them had relatively weak local economies to start with.

“In many of these places, the levelling up challenges that they faced – lack of footfall, lack of consumer spending power, high vacancy rates on the high street – all these issues are still there and still need to be addressed,” she says.

“It’s not the restaurant that attracts the high-skilled jobs, it’s the opposite. That means to address the levelling up agenda we need to invest in skills and we need to make city centres a good place to do business.”

The Data and Forensics team is a multi-skilled unit dedicated to providing transparent journalism from Sky News. We gather, analyse and visualise data to tell data-driven stories. We combine traditional reporting skills with advanced analysis of satellite images, social media and other open source information. Through multimedia storytelling we aim to better explain the world while also showing how our journalism is done.

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Business

Tesla approves $29bn share award to Elon Musk

Published

13 hours ago

August 4, 2025

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Tesla approves bn share award to Elon Musk

Tesla’s board has signed off a $29bn (£21.8bn) share award to Elon Musk after a court blocked an earlier package worth almost double that sum.

The new award, which amounts to 96 million new shares, is not just about keeping the electric vehicle (EV) firm’s founder in the driving seat as chief executive.

The new stock will also bolster his voting power from a current level of 13%.

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He and other shareholders have long argued that boosting his interest in the company is key to maintaining his focus after a foray into the trappings of political power at Donald Trump‘s side – a relationship that has now turned sour.

Musk is angry at the president’s tax cut and spending plans, known as the big beautiful bill. Tesla has also suffered a sales backlash as a result of Musk’s past association with Mr Trump and role in cutting federal government spending.

The company is currently focused on the roll out of a new cheaper model in a bid to boost flagging sales and challenge steep competition, particularly from China.

The headwinds have been made stronger as the Trump administration has cut support for EVs, with Musk admitting last month that it could lead to a “few rough quarters” for the company.

Tesla is currently running trials of its self-driving software and revenues are not set to reflect the anticipated rollout until late next year.

Musk had been in line for a share award worth over $50bn back in 2018 – the biggest compensation package ever seen globally.

But the board’s decision was voided by a judge in Delaware following a protracted legal fight. There is still a continuing appeal process.

Earlier this year, Tesla said its board had formed a special committee to consider some compensation matters involving Musk, without disclosing details.

The special committee said in the filing on Monday: “While we recognize Elon’s business ventures, interests and other potential demands on his time and attention are extensive and wide-ranging… we are confident that this award will incentivize Elon to remain at Tesla”.

It added that if the Delaware courts fully reinstate the 2018 “performance award”, the new interim grant would either be forfeited or offset to ensure no “double dip”.

The new compensation package is subject to shareholder approval.

Business

Motor finance operators can breathe big sigh of relief

Published

13 hours ago

August 4, 2025

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Motor finance operators can breathe big sigh of relief

Bank stocks have enjoyed a boost as traders digest the Supreme Court’s ruling on the car finance scandal.

Some of the country’s most exposed lenders, including Lloyds and Close Brothers, saw their share prices jump by 7.55% and 21.62% respectively.

It came after the court delivered a reprieve from a possible £44bn compensation bill.

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Banks will still most likely have to fork out over discretionary commissions – a type of commission for dealers that was linked to how high an interest rate they could get from customers.

The FCA, which banned the practice in 2021, is currently consulting on a redress scheme but the final bill is unlikely to exceed £18bn. Overall, the result has been better than expected for the banks.

Lloyds, which owns the country’s largest car finance provider Black Horse, had set aside £1.2bn to cover compensation payouts.

Following the judgment, the bank said it “currently believes that if there is any change to the provision, it is unlikely to be material in the context of the group”.

The judgment released some of the anxiety that has been weighing over the Bank’s share price.

Jonathan Pierce, banking analyst at Jefferies, said the FCA’s prediction was “consistent with our estimates, and most importantly, we think it largely de-risks Lloyds’ shares from the ‘motor issue'”.

Bank stocks have responded robustly to each twist and turn in this tale, sinking after the Court of Appeal turned against them and jumping (as much as 8% in the case of Close Brothers) when the Supreme Court allowed the appeal hearing.

Concerns about this volatility motivated the Supreme Court to deliver its judgment late in the afternoon so that traders would have time to absorb the news.

Business

FCA considering compensation scheme over car finance scandal – raising hopes of payouts for motorists

Published

1 day ago

August 3, 2025

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FCA considering compensation scheme over car finance scandal - raising hopes of payouts for motorists

Thousands of motorists who bought cars on finance before 2021 could be set for payouts as the Financial Conduct Authority (FCA) has said it will consult on a compensation scheme.

In a statement released on Sunday, the FCA said its review of the past use of motor finance “has shown that many firms were not complying with the law or our disclosure rules that were in force when they sold loans to consumers”.

“Where consumers have lost out, they should be appropriately compensated in an orderly, consistent and efficient way,” the statement continued.

The FCA said it estimates the cost of any scheme, including compensation and administrative costs, to be no lower than £9bn – adding that a total cost of £13.5bn is “more plausible”.

It is unclear how many people could be eligible for a pay-out. The authority estimates most individuals will probably receive less than £950 in compensation.

The consultation will be published by early October and any scheme will be finalised in time for people to start receiving compensation next year.

What motorists should do next

The FCA says you may be affected if you bought a car under a finance scheme, including hire purchase agreements, before 28 January 2021.

Anyone who has already complained does not need to do anything.

The authority added: “Consumers concerned that they were not told about commission, and who think they may have paid too much for the finance, should complain now.”

Its website advises drivers to complain to their finance provider first.

If you’re unhappy with the response, you can then contact the Financial Ombudsman.

The FCA has said any compensation scheme will be easy to participate in, without drivers needing to use a claims management company or law firm.

It has warned motorists that doing so could end up costing you 30% of any compensation in fees.

The announcement comes after the Supreme Court ruled on a separate, but similar, case on Friday.

The court overturned a ruling that would have meant millions of motorists could have been due compensation over “secret” commission payments made to car dealers as part of finance arrangements.

The FCA’s case concerns discretionary commission arrangements (DCAs) – a practice banned in 2021.

Under these arrangements, brokers and dealers increased the amount of interest they earned without telling buyers and received more commission for it. This is said to have then incentivised sellers to maximise interest rates.

In light of the Supreme Court’s judgment, any compensation scheme could also cover non-discretionary commission arrangements, the FCA has said. These arrangements are ones where the buyer’s interest rate did not impact the dealer’s commission.

This is because part of the court’s ruling “makes clear that non-disclosure of other facts relating to the commission can make the relationship [between a salesperson and buyer] unfair,” it said.

It was previously estimated that about 40% of car finance deals included DCAs while 99% involved a commission payment to a broker.

Nikhil Rathi, chief executive of the FCA, said: “It is clear that some firms have broken the law and our rules. It’s fair for their customers to be compensated.

“We also want to ensure that the market, relied on by millions each year, can continue to work well and consumers can get a fair deal.”