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Workers stand in line to cast ballots for a union election at Amazon’s JFK8 distribution center, in the Staten Island borough of New York City, U.S. March 25, 2022.

Brendan Mcdermid | Reuters

For the past few months, an Amazon warehouse near Albany has hosted the latest labor battle between the retail giant and its workers.

Workers at the facility, located in the upstate town of Schodack, sought to capitalize on a successful union campaign at another Amazon warehouse, more than 150 miles away on Staten Island, which resulted in the company’s first unionized site in the U.S.

On Tuesday, those hopes were dashed.

Employees at the warehouse near Albany voted overwhelmingly against joining a union, delivering a blow to the Amazon Labor Union, the group behind the Staten Island victory. The ALU can challenge the results of the election, and it has a week to file an appeal to the National Labor Relations Board.

Workers at the ALB1 warehouse began organizing earlier this year, believing that a union could give employees more power to address their concerns about safety, inadequate paid time off and low wages. The starting wage at the facility rose to $17 an hour, up from $15.70 an hour, after Amazon raised pay for its frontline workforce nationwide.

Following the vote, an Amazon spokesperson said “Amazon as we think that this is the best arrangement for both our employees and customers. We will continue to work directly with our teammates in Albany, as we do everywhere, to keep making Amazon better every day.”

Here’s what workers on the ground told us.

‘$18 does not stretch very far’

Cari Carter, who has worked at ALB1 for two years, makes $18.20 an hour as a packer, placing items into boxes before they’re shipped out. As a single mother with three children, she said she can’t afford to manage her expenses and recently took out a loan from Amazon in order to pay her car bills.

“Some people are happy making $18 an hour because that’s enough to support themselves. They’re usually single individuals,” Carter said in an interview outside the warehouse. “I myself am a single mother of three. $18 does not stretch very far.”

Her son, Najiel Carter, works the same morning shift as her at ALB1. He said he attended meetings held by Amazon and the union and was leaning toward voting for the union because he felt it could lead to longer break times and a less stressful atmosphere at work.

Carter said she threw her support behind the union after she grew frustrated about pay and Amazon’s policies around unpaid time off. She said Amazon enforced the policy too harshly, pointing to a co-worker who was recently fired after he ran out of unpaid time off, and was absent from work for six hours while he dealt with a car emergency.

Amazon refused to let the employee use their vacation time to cover the absence, she said, adding that employees even offered to “donate their unpaid time” to help him keep his job.

“It just so happened that he had an unforeseen incident happen, he’s negative six hours, and he’s gone,” she said.

Michael Verrastro said he also feels a union is necessary to keep Amazon from unfairly disciplining its workers. In late August, Amazon fired Verrastro from ALB1 after he kicked an empty box out of frustration when tools at his workstation repeatedly malfunctioned.

Amazon said Verrastro, who joined the company in 2020, violated its workplace violence policy and claimed a box hit his co-worker after he kicked it. Verrastro said he acted out because he was concerned he wouldn’t reach his productivity goals for the day.

Verrastro said the loss of his job has created significant hardship for him, as he was diagnosed in 2020 with aggressive prostate cancer and is still undergoing treatment. Two weeks ago, he was denied unemployment benefits.

“Here I am, now 60 years old, aggressive prostate cancer, ran out of insurance, had to go short term on Medicaid, no right to an appeal to go back to work, and Amazon just refuses to acknowledge what they’re doing,” Verrastro said. “Unfortunately, I’m not the only person who something like this has happened to.”

After he was fired, Verrastro said he got a call from lead organizer Heather Goodall and was connected to the ALU’s lawyers. They filed an unfair labor practice charge with the National Labor Relations Board over his firing. Verrastro has also filed a complaint with the New York State Division of Human Rights.

“I want people to know what this company does to its people, to its employees, to the people who make the company possible,” Verrastro said.

‘A union isn’t good for Amazon’

Other employees said they voted against the union, saying they felt it was unnecessary because the pay and benefits offered by Amazon are generous.

“If anything, I’m concerned a union will take money out of my paycheck,” said Dionte Whitehead, who works as a stower at ALB1. “A union isn’t good for Amazon.”

Workers also expressed skepticism about the ALU. The organization was started by Chris Smalls last year after he was fired from his management assistant job for leading a protest at Amazon’s sprawling JFK8 warehouse on Staten Island. The victory at JFK8 turned into a lightning rod for labor organizers seeking to unionize Amazon and other companies across the country.

But the group has struggled to build momentum after a failed union drive at another Staten Island facility, and it has suffered from infighting among members. The election win has also been clouded by a months-long court battle with Amazon, which is seeking to have the results thrown out.

Amazon sought to discredit the ALU in posters and other communications broadcast at ALB1. One message displayed on a screen inside the warehouse called the union “untested and unproven,” while flyers left on a break room table said “The ALU isn’t telling the truth.”

ALB1 worker Tyrese Caldwell said he voted no because he felt the ALU is too inexperienced.

“They’re a fresh union, and they’re trying to tackle something as big as Amazon,” Caldwell said.

Michael Oakes, another ALB1 employee, agreed. “If it were an established union, not the ALU, I might be behind it,” he said.

Plan B: A more experienced union?

Carson, the packer, said ahead of the vote on Tuesday that ALB1 organizers had discussed other strategies if they lost the election, including asking workers if they’d prefer to be represented by a well-established union.

“There are a lot of people who were opposed because it was a startup union,” she added.

Major national unions have tried to unionize Amazon workers for years to no avail. The Retail, Wholesale and Department Store Union is seeking to represent workers at a Bessemer, Alabama, warehouse, but a vote there last spring did not have a clear outcome and is currently in court as both sides challenge some votes. Meanwhile, the International Brotherhood of Teamsters last year announced a renewed push to scale up efforts to organize Amazon workers.

Even if some workers question the fledgling Amazon Labor Union’s ability to organize ALB1, Smalls signaled he remains committed to the effort.

“This won’t be the end of ALU at ALB1,” Smalls said in an emailed statement on Tuesday.

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Amazon was questioned by House China committee over ‘dangerous and unwise’ TikTok partnership

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Amazon was questioned by House China committee over 'dangerous and unwise' TikTok partnership

Amazon logo on a brick building exterior, San Francisco, California, August 20, 2024.

Smith Collection | Gado | Archive Photos | Getty Images

Amazon representatives met with the House China committee in recent months to discuss lawmaker concerns over the company’s partnership with TikTok, CNBC confirmed.

A spokesperson for the House Select Committee on the Chinese Communist Party confirmed the meeting, which centered on a shopping deal between Amazon and TikTok announced in August. The agreement allows users of TikTok, owned by China’s ByteDance, to link their account with Amazon and make purchases from the site without leaving TikTok.

“The Select Committee conveyed to Amazon that it is dangerous and unwise for Amazon to partner with TikTok given the grave national security threat the app poses,” the spokesperson said. The parties met in September, according to Bloomberg, which first reported the news.

Representatives from Amazon and TikTok did not immediately respond to CNBC’s request for comment.

TikTok’s future viability in the U.S. is uncertain. In April, President Joe Biden signed a law that requires ByteDance to sell TikTok by Jan. 19. If TikTok fails to cut ties with its parent company, app stores and internet hosting services would be prohibited from offering the app.

President-elect Donald Trump could rescue TikTok from a potential U.S. ban. He promised on the campaign trail that he would “save” TikTok, and said in a March interview with CNBC’s “Squawk Box” that “there’s a lot of good and there’s a lot of bad” with the app.

In his first administration, Trump had tried to implement a TikTok ban. He changed his stance around the time he met with billionaire Jeff Yass. The Republican megadonor’s trading firm, Susquehanna International Group, owns a 15% stake in ByteDance, while Yass has a 7% stake in the company, NBC and CNBC reported in March.

— CNBC’s Jonathan Vanian contributed to this report.

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Amazon launches fixed pricing for treatment of conditions such as hair loss. Hims & Hers stock drops 15%

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Amazon launches fixed pricing for treatment of conditions such as hair loss. Hims & Hers stock drops 15%

A worker delivers Amazon packages in San Francisco on Oct. 24, 2024.

David Paul Morris | Bloomberg | Getty Images

Amazon on Thursday announced Prime members can access new fixed pricing for treatment of conditions like erectile dysfunction and men’s hair loss, its latest effort to compete with other direct-to-consumer marketplaces such as Hims & Hers Health and Ro.

Shares of Hims & Hers fell as much as 17% on Thursday, on pace for its worst day.

Amazon said in a blog post that Prime members can see the cost of a telehealth visit and their desired treatment before they decide to proceed with care for five common issues. Patients can access treatment for anti-aging skin care starting at $10 a month; motion sickness for $2 per use; erectile dysfunction at $19 a month; eyelash growth at $43 a month, and men’s hair loss for $16 a month by using Amazon’s savings benefit Prime Rx at checkout.

Amazon acquired primary care provider One Medical for roughly $3.9 billion in July 2022, and Thursday’s announcement builds on its existing pay-per-visit telehealth offering. Video visits through the service cost $49, and messaging visits cost $29 where available. Users can get treatment for more than 30 common conditions, including sinus infection and pink eye.

Medications filled through Amazon Pharmacy are eligible for discounted pricing and will be delivered to patients’ doors in standard Amazon packaging. Prime members will pay for the consultation and medication, but there are no additional fees, the blog post said.

Amazon has been trying to break into the lucrative health-care sector for years. The company launched its own online pharmacy in 2020 following its acquisition of PillPack in 2018. Amazon introduced, and later shuttered, a telehealth service called Amazon Care, as well as a line of health and wellness devices.

The company has also discontinued a secretive effort to develop an at-home fertility tracker, CNBC reported Wednesday.

— CNBC’s Annie Palmer contributed to this report.

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WikiLeaks whistleblower Chelsea Manning says censorship is still ‘a dominant threat’

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WikiLeaks whistleblower Chelsea Manning says censorship is still 'a dominant threat'

Chelsea Manning: Censorship still a dominant threat

Former U.S. Army intelligence analyst Chelsea Manning says censorship is still “a dominant threat,” advocating for a more decentralized internet to help better protect individuals online.

Her comments come amid ongoing tension linked to online safety rules, with some tech executives recently seeking to push back over content moderation concerns.

Speaking to CNBC’s Karen Tso at the Web Summit tech conference in Lisbon, Portugal, on Wednesday, Manning said that one way to ensure online privacy could be “decentralized identification,” which gives individuals the ability to control their own data.

“Censorship is a dominant threat. I think that it is a question of who’s doing the censoring, and what the purpose is — and also censorship in the 21st century is more about whether or not you’re boosted through like an algorithm, and how the fine-tuning of that seems to work,” Manning said.

“I think that social media and the monopolies of social media have sort of gotten us used to the fact that certain things that drive engagement will be attractive,” she added.

“One of the ways that we can sort of countervail that is to go back to the more decentralized and distribute the internet of the early ’90s, but make that available to more people.”

Nym Technologies Chief Security Officer Chelsea Manning at a press conference held with Nym Technologies CEO Harry Halpin in the Media Village to present NymVPN during the second day of Web Summit on November 13, 2024 in Lisbon, Portugal. 

Horacio Villalobos | Getty Images News | Getty Images

Asked how tech companies could make money in such a scenario, Manning said there would have to be “a better social contract” put in place to determine how information is shared and accessed.

“One of the things about distributed or decentralized identification is that through encryption you’re able to sort of check the box yourself, instead of having to depend on the company to provide you with a check box or an accept here, you’re making that decision from a technical perspective,” Manning said.

‘No longer secrecy versus transparency’

Manning, who works as a security consultant at Nym Technologies, a company that specializes in online privacy and security, was convicted of espionage and other charges at a court-martial in 2013 for leaking a trove of secret military files to online media publisher WikiLeaks.

She was sentenced to 35 years in prison, but was later released in 2017, when former U.S. President Barack Obama commuted her sentence.

Asked to what extent the environment has changed for whistleblowers today, Manning said, “We’re at an interesting time because information is everywhere. We have more information than ever.”

She added, “Countries and governments no longer seem to invest the same amount of time and effort in hiding information and keeping secrets. What countries seem to be doing now is they seem to be spending more time and energy spreading misinformation and disinformation.”

Manning said the challenge for whistleblowers now is to sort through the information to understand what is verifiable and authentic.

“It’s no longer secrecy versus transparency,” she added.

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