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More than 20 former patients or their relatives have revealed how they were “treated worse than animals” and failed by the “awful” care they received at mental health hospitals for teenagers.

Testimonies gathered in an investigation by Sky News raise repeated allegations of over-restraint and inadequate staffing which youngsters say left people at increased risk of self-harm.

Patients described being left in rooms with blood on the walls, and accuse staff of failing to prevent them from hurting themselves.

The mother of one girl, who wishes to remain anonymous, said that patients were “treated worse than animals” with many subjected to “clear trauma, pain and suffering”.

The allegations stretch back more than a decade, impacting teenagers being treated for serious mental health issues by a single provider – The Huntercombe Group – paid for by the NHS.

Sky News has presented its findings to the Department of Health, which described the allegations as “deeply concerning”.

Another patient named Danae reveals bruise from over restraint
Image:
A patient named Danae revealed bruises from over restraint during her care

Repeated claims of over restraint

Sky News spent months tracing the group, most of who don’t know each other, in a joint investigation with The Independent.

Eighteen-year-old Alice Sweeting, who was in Huntercombe’s Maidenhead unit for 14 months until autumn last year, told us: “No one’s going to get better in that environment.

“I think it’s awful. It shouldn’t be open. I don’t know why they’re still running.”

Alice Sweeting
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Alice says staff failed to stop her self-harming

At least three of the former patients we spoke to revealed they have been diagnosed with post-traumatic stress disorder (PTSD) since leaving the units – with their treatment at the hospital contributing to the diagnosis.

Amber Rehman, 18, said the time she spent in the unit made her mental health condition “much worse”.

“It hasn’t stopped. Every day, guaranteed. It’s been going through my head more than anything else,” she said.

“I just want to move on.”

Amber
Image:
Amber blames the care she received for the deterioration in her mental health condition

Reviews criticise ‘coercive’ restraint

Sky News has seen independent reviews – commissioned by The Huntercombe Group – which raise concerns into the care of three of the young people we’ve spoken to. Two of the reports describe the use of restraint as “coercive”.

We can also reveal the NHS has paid The Huntercombe Group nearly £190m since 2015 to provide adolescent mental health inpatient services, despite repeated criticisms about the standard of care patients have been receiving in its units.

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A Department of Health and Social care spokesperson said: “The allegations of mistreatment that have been raised are deeply concerning.

“We take these reports very seriously and are investigating the concerns raised and are working with NHS England and the CQC (Care Quality Commission) to ensure all mental health inpatient settings are providing the standard of care we expect.”

Former Children’s Commissioner Anne Longfield, who is chairing an independent review of inpatient mental health care in England, described the allegations as “barbaric” and called on the CQC to re-inspect the units “urgently” and speak to the youngsters we’ve interviewed.

The Huntercombe Group

Police investigate death of patient

The Huntercombe Group was taken over by Active Care Group at the end of last year. Two months after the takeover, a patient died at the group’s unit in Maidenhead, now called Taplow Manor, with Thames Valley police currently investigating.

Taplow Manor and another unit in Staffordshire remain open. Three other children’s mental health units which were part of The Huntercombe Group have closed.

Dr Sylvia Tang, who was CEO of The Huntercombe Group since June 2020 and is now CEO of Active Care Group, said: “The death of a young person at Taplow Manor in February 2022 was a tragic and sad event.

“We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. Our sincere condolences go out to the young person’s parents and all who have been affected.”

In response to our dossier of concerns raised by former patients, Dr Tang said: “At the time most of these incidents are alleged to have taken place, the Active Care Group, did not own the facilities at which they are purported to have happened.

“ACG acquired 12 of The Huntercombe Group services in December 2021 (including the brand), and previous owners retain all the legal entities and associated records for these facilities prior to their acquisition.

“The current group is therefore unable to comment on the services provided prior to this date.”

Active Care Group says it has “robust” processes in place.

The previous owners of The Huntercombe Group – Elli Investments Group – told Sky News: “We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high quality care.”

An NHS spokesperson said: “The NHS has repeatedly made clear that all services must provide safe, high-quality care and deliver on the commitments in their contracts.

“We continue to work closely with the CQC to monitor, identify and take appropriate action where it is needed.”

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Prince Harry cleared of bullying claims by report into ‘damaging dispute’ at his charity

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Prince Harry cleared of bullying claims by report into 'damaging dispute' at his charity

The Charity Commission has found no evidence of bullying or harassment at a charity set up by Prince Harry.

But it has found that an internal dispute at Sentebale “severely impacted the charity’s reputation”.

Earlier this year its chair, Dr Sophie Chandauka, accused the Duke of Sussex of “harassment and bullying at scale”.

Her comments followed the departure of the prince and several others from the organisation in March.

They had asked her to step down, alleging it was in the “best interest of the charity”.

Dr Chandauka told Sky News that Harry had “authorised the release of a damaging piece of news to the outside world” without informing her or Sentebale directors.

The Duke and Duchess of Sussex declined to offer any formal response.

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Why was Prince Harry accused of ‘bullying’?

‘Strong perception of ill-treatment’

The Charity Commission said it was reporting after a “damaging internal dispute emerged” and has “criticised all parties to the dispute for allowing it to play out publicly”.

That “severely impacted the charity’s reputation and risked undermining public trust in charities more generally”, it said.

But it found no evidence of “widespread or systemic bullying or harassment, including misogyny or misogynoir at the charity”.

Nevertheless, it did acknowledge the “strong perception of ill-treatment felt by a number of parties to the dispute and the impact this may have had on them personally”.

It also found no evidence of “‘over-reach’ by either the chair or the Duke of Sussex as patron”.

‘Confusion exacerbated tensions’

But it was critical of the charity’s “lack of clarity in delegations to the chair which allowed for misunderstandings to occur”.

And it has “identified a lack of clarity around role descriptions and internal policies as the primary cause for weaknesses in the charity’s management”.

That “confusion exacerbated tensions, which culminated in a dispute and multiple resignations of trustees and both founding patrons”.

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Why was Prince Harry accused of ‘bullying’?

Harry: Report falls troublingly short

A spokesperson for Prince Harry said it was “unsurprising” that the commission had announced “no findings of wrongdoing in relation to Sentebale’s co-founder and former patron, Prince Harry, Duke of Sussex”.

They added: “Despite all that, their report falls troublingly short in many regards, primarily the fact that the consequences of the current chair’s actions will not be borne by her, but by the children who rely on Sentebale’s support.”

They said the prince will “now focus on finding new ways to continue supporting the children of Lesotho and Botswana”.

Dr Chandauka said: “I appreciate the Charity Commission for its conclusions which confirm the governance concerns I raised privately in February 2025.”

But she added: “The unexpected adverse media campaign that was launched by those who resigned on 24 March 2025 has caused incalculable damage and offers a glimpse of the unacceptable behaviours displayed in private.”

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Police investigating grooming gangs given AI tools to speed up cold case work

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Police investigating grooming gangs given AI tools to speed up cold case work

All police forces investigating grooming gangs in England and Wales will be given access to new AI tools to help speed up their investigations.

The artificial intelligence tools are already thought to have saved officers in 13 forces more than £20m and 16,000 hours of investigation time.

The apps can translate large amounts of text in foreign languages from mobile phones seized by police, and analyse a mass of digital data to find patterns and relationships between suspects.

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Grooming gang inquiry: ‘Our chance for justice’

‘We must punish perpetrators’

The rollout is part of a £426,000 boost for the Tackling Organised Exploitation (TOEX) programme, which supports officers to investigate complex cases involving modern slavery, county lines and child sex abuse.

The increased access to the AI technology follows Baroness Casey’s recommendation for a national operation to review cold grooming gang cases.

That operation will review more than 1,200 closed cases of child sexual exploitation.

“The sexual exploitation of children by grooming gangs is one of the most horrific crimes, and we must punish perpetrators, provide justice for victims and survivors, and protect today’s children from harm,” said safeguarding minister Jess Phillips.

“Baroness Casey flagged the need to upgrade police information systems to improve investigations and safeguard children at risk. Today we are investing in these critical tools.”

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Key takeaways from the Casey review

Lack of ethnicity data ‘a major failing’

Police forces have also been instructed by the home secretary to collect ethnicity data, as recommended by Baroness Casey.

Her June report found the lack of data showing sex offenders’ ethnicity and nationality in grooming gangs was “a major failing over the last decade or more”.

She found that officials avoided the issue of ethnicity for fear of being called racist, but there were enough convictions of Asian men “to have warranted closer examination”.

The government has launched a national inquiry into the abuse and further details are expected to be announced in the coming weeks.

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Chancellor warned ‘substantial tax rises’ needed – as she faces ‘impossible trilemma’

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Chancellor warned 'substantial tax rises' needed - as she faces 'impossible trilemma'

Rachel Reeves will need to find more than £40bn of tax rises or spending cuts in the autumn budget to meet her fiscal rules, a leading research institute has warned.

The National Institute of Economic and Social Research (NIESR) said the government would miss its rule, which stipulates that day to day spending should be covered by tax receipts, by £41.2bn in the fiscal year 2029-30.

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In its latest UK economic outlook, NIESR said: “This shortfall significantly increases the pressure on the chancellor to introduce substantial tax rises in the upcoming autumn budget if she hopes to remain compliant with her fiscal rules.”

The deteriorating fiscal picture was blamed on poor economic growth, higher than expected borrowing and a reversal in welfare cuts that could have saved the government £6.25bn.

Together they have created an “impossible trilemma”, NIESR said, with the chancellor simultaneously bound to her fiscal rules, spending commitments, and manifesto pledges that oppose tax hikes.

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Could the rich be taxed to fill black hole?

Reeves told to consider replacing council tax

The institute urged the government to build a larger fiscal buffer through moderate but sustained tax rises.

“This will help allay bond market fears about fiscal sustainability, which may in turn reduce borrowing costs,” it said.

“It will also help to reduce policy uncertainty, which can hit both business and consumer confidence.”

It said that money could be raised by reforms to council tax bands or, in a more radical approach, by replacing the whole council tax system with a land value tax.

To reduce spending pressures, NIESR called for a greater focus on reducing economic inactivity, which could bring down welfare spending.

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What’s the deal with wealth taxes?

Growth to remain sluggish

The report was released against the backdrop of poor growth, with the chancellor struggling to ignite the economy after two months of declining GDP.

The institute is forecasting modest economic growth of 1.3% in 2025 and 1.2% in 2026. That means Britain will rank mid-table among the G7 group of advanced economies.

‘Things are not looking good’

However, inflation is likely to remain persistent, with the consumer price index (CPI) likely to hit 3.5% in 2025 and around 3% by mid-2026. NIESR blamed sustained wage growth and higher government spending.

It said the Bank of England would cut interest rates twice this year and again at the beginning of next year, taking the rate from 4.25% to 3.5%.

Persistent inflation is also weighing on living standards: the poorest 10% of UK households saw their living standards fall by 1.3% in 2024-25 compared to the previous year, NIESR said. They are now 10% worse off than they were before the pandemic.

Professor Stephen Millard, deputy director for macroeconomics at NIESR, said the government faced tough choices ahead: “With growth at only 1.3% and inflation above target, things are not looking good for the chancellor, who will need to either raise taxes or reduce spending or both in the October budget.”

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