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More than 20 former patients or their relatives have revealed how they were “treated worse than animals” and failed by the “awful” care they received at mental health hospitals for teenagers.

Testimonies gathered in an investigation by Sky News raise repeated allegations of over-restraint and inadequate staffing which youngsters say left people at increased risk of self-harm.

Patients described being left in rooms with blood on the walls, and accuse staff of failing to prevent them from hurting themselves.

The mother of one girl, who wishes to remain anonymous, said that patients were “treated worse than animals” with many subjected to “clear trauma, pain and suffering”.

The allegations stretch back more than a decade, impacting teenagers being treated for serious mental health issues by a single provider – The Huntercombe Group – paid for by the NHS.

Sky News has presented its findings to the Department of Health, which described the allegations as “deeply concerning”.

Another patient named Danae reveals bruise from over restraint
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A patient named Danae revealed bruises from over restraint during her care

Repeated claims of over restraint

Sky News spent months tracing the group, most of who don’t know each other, in a joint investigation with The Independent.

Eighteen-year-old Alice Sweeting, who was in Huntercombe’s Maidenhead unit for 14 months until autumn last year, told us: “No one’s going to get better in that environment.

“I think it’s awful. It shouldn’t be open. I don’t know why they’re still running.”

Alice Sweeting
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Alice says staff failed to stop her self-harming

At least three of the former patients we spoke to revealed they have been diagnosed with post-traumatic stress disorder (PTSD) since leaving the units – with their treatment at the hospital contributing to the diagnosis.

Amber Rehman, 18, said the time she spent in the unit made her mental health condition “much worse”.

“It hasn’t stopped. Every day, guaranteed. It’s been going through my head more than anything else,” she said.

“I just want to move on.”

Amber
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Amber blames the care she received for the deterioration in her mental health condition

Reviews criticise ‘coercive’ restraint

Sky News has seen independent reviews – commissioned by The Huntercombe Group – which raise concerns into the care of three of the young people we’ve spoken to. Two of the reports describe the use of restraint as “coercive”.

We can also reveal the NHS has paid The Huntercombe Group nearly £190m since 2015 to provide adolescent mental health inpatient services, despite repeated criticisms about the standard of care patients have been receiving in its units.

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A Department of Health and Social care spokesperson said: “The allegations of mistreatment that have been raised are deeply concerning.

“We take these reports very seriously and are investigating the concerns raised and are working with NHS England and the CQC (Care Quality Commission) to ensure all mental health inpatient settings are providing the standard of care we expect.”

Former Children’s Commissioner Anne Longfield, who is chairing an independent review of inpatient mental health care in England, described the allegations as “barbaric” and called on the CQC to re-inspect the units “urgently” and speak to the youngsters we’ve interviewed.

The Huntercombe Group

Police investigate death of patient

The Huntercombe Group was taken over by Active Care Group at the end of last year. Two months after the takeover, a patient died at the group’s unit in Maidenhead, now called Taplow Manor, with Thames Valley police currently investigating.

Taplow Manor and another unit in Staffordshire remain open. Three other children’s mental health units which were part of The Huntercombe Group have closed.

Dr Sylvia Tang, who was CEO of The Huntercombe Group since June 2020 and is now CEO of Active Care Group, said: “The death of a young person at Taplow Manor in February 2022 was a tragic and sad event.

“We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. Our sincere condolences go out to the young person’s parents and all who have been affected.”

In response to our dossier of concerns raised by former patients, Dr Tang said: “At the time most of these incidents are alleged to have taken place, the Active Care Group, did not own the facilities at which they are purported to have happened.

“ACG acquired 12 of The Huntercombe Group services in December 2021 (including the brand), and previous owners retain all the legal entities and associated records for these facilities prior to their acquisition.

“The current group is therefore unable to comment on the services provided prior to this date.”

Active Care Group says it has “robust” processes in place.

The previous owners of The Huntercombe Group – Elli Investments Group – told Sky News: “We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high quality care.”

An NHS spokesperson said: “The NHS has repeatedly made clear that all services must provide safe, high-quality care and deliver on the commitments in their contracts.

“We continue to work closely with the CQC to monitor, identify and take appropriate action where it is needed.”

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Man guilty of murder of Cher Maximen at Notting Hill Carnival

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Man guilty of murder of Cher Maximen at Notting Hill Carnival

A man has been found guilty of murdering a mother as she attended Notting Hill Carnival with her three-year-old daughter.

Cher Maximen, 32, was at the event in west London on 25 August last year when she was stabbed in the groin after trying to intervene in a fight.

Shakeil Thibou, 20, was charged with her murder after she died in hospital on 31 August.

He was found guilty by a majority of 10 to two jurors and is due for sentencing on 16 May.

Cher Maximen
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Cher Maximen

Read more:
Mother killed in Notting Hill Carnival attack was ‘beautiful soul

Moments before stabbing Ms Maximen, Thibou carried out an “equally horrifying attack” on a man who was backing away from him, the Old Bailey has heard.

He was also convicted of attempting to cause grievous bodily harm to 20-year-old Adjei Isaac with intent, and having an offensive weapon.

At the opening of the trial in February, prosecutor Ed Brown KC told the court Ms Maximen and the group she was with had got caught up in the middle of a “horrifying outbreak of violence”.

At the time, Ms Maximen had been crouched chatting to her friends as they sat on the ground with their children.

 Cher Maximen
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Cher Maximen

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She suffered a 12cm deep knife wound, which caused severe internal bleeding in her groin.

‘Pure anger’ in accused face

As jurors were shown police bodycam footage of the incident during a previous hearing at the Old Bailey, Mr Brown KC told them: “You will see pure anger in the face of Shakeil Thibou. This was right in front of her [Ms Maximen’s] three-year-old daughter.”

The “truly shocking” incident happened in just eight seconds.

How did it happen?

The Old Bailey previously heard how a crowd of hundreds splintered on Golborne Road in west London as Thibou and his two brothers, who were on trial alongside him facing separate charges, had an altercation with at least two other males.

 Cher Maximen
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Cher Maximen

Thibou produced a “huge” knife, described by one witness as a zombie knife, and lunged repeatedly at Mr Isaac in a “determined, thrusting movement”, the Old Bailey heard.

Mr Isaac recoiled and during the altercation the pair bumped into Ms Maximen who had been crouched chatting to her friends as they sat on the ground with their children.

The knife, the prosecutor said, missed Mr Isaac by “centimetres”.

Mr Brown KC told the court Ms Maximen struggled to regain her footing after being knocked to the ground.

He said: “Cher Maximen in those moments grabbed hold of Shakeil Thibou’s coat, pulled it and managed to get partially to her feet.

“She appeared to attempt to strike out with her hand at Shakeil who of course was still holding that knife in his hand. Cher Maximen took a step towards Shakeil Thibou and at the same time attempted to raise her right leg out towards him.

“It was at this moment, Shakeil Thibou raised the knife directly towards Cher Maximen and deliberately thrust it towards her, stabbing her in the groin.”

Sheldon Thibou was found guilty of violent disorder and guilty of assault on an emergency worker, PC Oliver Mort.

Shaeim Thibou was cleared of violent disorder but found guilty of assault on an emergency worker, PC Mort.

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Cher Maximen: Family’s ‘rage’ after mother fatally stubbed in front of daughter at Notting Hill Carnival

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Cher Maximen: Family's 'rage' after mother fatally stubbed in front of daughter at Notting Hill Carnival

The family of a mother who was fatally stabbed as she attended Notting Hill Carnival with her three-year-old daughter has said “the feeling of loss is overwhelming, but so is the feeling of rage”.

Cher Maximen, 32, was stabbed at the west London carnival’s “Family Day” on 25 August last year.

Shakeil Thibou, 20, has now been found guilty of her murder, by a majority jury verdict of 10-2, after a trial at the Old Bailey.

“I’ve lost my parents. I’ve lost my brother. Nothing has felt like this ever,” Ms Maximen’s cousin Lawrence Hoo told Sky News.

“It is the cruellest thing, it truly is.”

Lawrence Hoo
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Lawrence Hoo

Ms Maximen died at a carnival she had been to so many times – she barely missed one.

On the day, Ms Maximen and her three-year-old daughter arrived at Europe’s biggest street party with a group of friends and their children. They’d been sitting and chatting when she was knocked over by some men who had started fighting.

News of her stabbing came almost immediately. Mr Hoo remembers receiving the call. “When I first heard that she’d been stabbed, I know it sounds silly, but I thought Cher will be alright. Cher’s strong, she’ll get through this.”

Ms Maximen was taken to hospital and underwent a number of emergency procedures before being put on life support.

Cher Maximen and a family member

Mr Hoo immediately headed to London to be at her bedside.

“I can remember being in the hospital being sat there with her, with other family members and that’s the last time I saw her. It still doesn’t feel real. There’s still disbelief,” he said.

“It’s the most senseless act to someone who had so much life and so much to give.”

Ms Maximen died from her injuries six days after the incident.

She was a vivacious young woman who grew up in Bristol and then London, finding her feet working with people in music and entertainment.

Ms Maximen was described as a “people person”, which for Mr Hoo manifested in her being “a bright light” in the lives of her loved ones.

He said: “It’s just this energy she had, she lit up the room. If you walked into a space, you’d know that Cher was there. Her energy itself would fill the room. She was a very bright light.”

Her life changed three years before her death when she became a mother in her late 20s.

Her daughter became her life’s work, she poured her love and energy into creating a person her family describe as her mini-me, “she’s Cher 2.0” Mr Hoo said.

Cher Maximen pictured as a child with her uncle Ty
Image:
Cher Maximen pictured as a child with her uncle Ty

Ms Maximen was stabbed just metres from her daughter on that day.

Mr Hoo said the idea of the toddler witnessing her mother on the ground punctuates the sadness the family feel with anger.

“The feeling of loss is overwhelming, but so is the feeling of rage,” he said. “She [Ms Maximen’s daughter] is aware that on that day, something happened to her mother.

“She saw her mother drop to the floor, and then she saw her mother bleed. That’s the daughter’s last living memory of her mother. And to live with that, knowing that that’s happened, that somebody did that. That’s why it’s so hard and that’s where the rage comes from.”

The family is now rallying around the little girl who is growing up without her mother.

Mr Hoo said the attack “will be a memory that will recur” for Ms Maximen’s daughter, adding “that is why it is so painful and hard to try to live with”.

“I think the trauma is going to be there, and trauma will raise its head when it chooses to come up. But we’ll be there for her,” he said.

The family held Ms Maximen’s funeral in October, and dozens came to remember a woman who loved to spread joy.

Mr Hoo said their focus is now Cher’s daughter: “It’s difficult to say how do we celebrate this life that was taken so prematurely. But I think it goes into her daughter, and it’s to give her daughter the best life and love, and tell her who her mother was.

“I just wish that we had so much more time.”

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Abuser who murdered husband and buried him in Canterbury garden jailed for 22 years

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Abuser who murdered husband and buried him in Canterbury garden jailed for 22 years

A domestic abuser who murdered her “frail” husband and buried him in the garden has been jailed for at least 22 years.

Maureen Rickards caused her husband “unimaginable pain and suffering”, said the Crown Prosecution Service (CPS).

She was found guilty at Canterbury Crown Court last month and today got a life sentence with a minimum of 22 years.

Jeremy Rickards, 65, was found wrapped in bin bags inside a hold-all at the couple’s property in St Martin’s Road, Canterbury, on 11 July last year.

He had five stab wounds to his chest – two of which pierced his heart.

There were also non-fatal injuries sustained about 10 days before his death, as well as other wounds thought to have been weeks old.

Grass cuttings were put over the body in an attempt to hide it, but the judge said police were alerted by an “overpowering odour” that “made them feel ill”.

Kent Police believe he was killed a month earlier and his corpse stored in an attic room cupboard before being moved.

Rickards, 50, told their daughter he had gone to Saudi Arabia for work, but police had no record of him leaving the UK.

The daughter became concerned by the style of messages she received and asked her mother if she’d taken over his phone.

She eventually reported him missing.

Jeremy Rickards: Pic: LinkedIn
Image:
Jeremy Rickards: Pic: LinkedIn

The last record of Mr Rickards being alive was when he topped up his phone on 8 June.

CCTV showed his wife of 27 years using his bank card a few weeks later, with the judge saying the cleaning products she bought were probably to clean up the killing.

Rickards was initially arrested for fraud – but officers searched the property and found the body.

The murder weapon has never been found.

Police said the victim was also seen with bruising on his face a few weeks before his death, telling a pub staff member he had been in a car accident.

But video found on his wife’s phone showed her shouting at him and the sounds of her beating him.

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Man guilty of murdering woman at Carnival

Mr Rickards briefly moved out of home in early June and was seen with numerous injuries at the property he stayed in.

His wife did not attend sentencing, but judge Mr Justice Kerr directed his comments towards her, saying: “Your videos also clearly show you threatening Jeremy, abusing him, using violence on him, and expressing an intention to kill him.

“He was in frail health and largely defenceless against you.”

Detectives said Rickards has never expressed remorse for the killing and tried to blame others.

“This was a horrific murder of a man who we believe had been a supportive husband to his wife, despite her violence towards him,” said Detective Inspector Colin McKeen.

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