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In this photo illustration, the image of Elon Musk is displayed on a computer screen and the logo of twitter on a mobile phone in Ankara, Turkiye on October 06, 2022.

Muhammed Selim Korkutata | Anadolu Agency | Getty Images

When Tesla and SpaceX CEO Elon Musk took over at Twitter, showing up at headquarters on Oct. 27, 2022, online trolls and bigots raided the social network, polluting it with a deluge of racist epithets and other hate speech.

But a new study from the non-profit Network Contagion Research Institute (NCRI) and Rutgers finds that Twitter’s safety team responded better to that “raid” than the company did to a similar event in April 2022.

According to NCRI’s CEO Adam Sohn, a raid is when bad actors online engage in coordinated activity to try to disrupt social media platforms, usually to harm marginalized people or specific targets.

GamerGate is probably the most infamous raid, and took place around 2014 when 4Chan trolls who were a part of the video game community lobbed misogynistic attacks against women who were in the industry. They specifically targeted one woman and critic who had spoken out about sexist tropes in games. Their campaign was waged across myriad social platforms including Twitter and Reddit, and manifested in real world rape and death threats, and a bomb scare targeting the critic.

Conspiracy-driven communities online are also known to use raid tactics.

Some people engage in so-called “inauthentic” activity on social networks just to see if they can get away with it (“for the lulz”).

NCRI analyst Alex Goldenberg says that while Twitter’s action in response to the hate speech last week was effective, the company could have forecast and prevented it, too.

Hours before the deluge of hate speech, he said, “We assessed that this particular online troll campaign was being driven by coordinated, inauthentic activity that originated specifically on 4Chan. There, we detected a surge in mentions of the n-slur in tandem with mentions of Twitter.”

NCRI uses sophisticated machine learning software and systems to monitor huge amounts of social network content, and to track rising hatred and threats against marginalized groups online, including Black, Jewish, Hindu and Muslim people.

It makes research tools available and publishes reports, safety recommendations and warnings, sometimes delivering them directly to social networks, about where threats are rising, and may be likely to spill over into the physical world. According to Sohn, NCRI’s hope is to use this information to prevent real-world harm those online efforts.

NCRI was previously able to forecast an uptick of violence against Asian Americans as the Covid pandemic emerged, and identify an imminent threat from an anti-government group (the Boogaloo Boys) against law enforcement personnel. They also warned of the rise of communities encouraging self-harm, primarily cutting, on Twitter.

What NCRI found this time

The NCRI found that in the 12 hours after Musk arrived at Twitter headquarters, the use of an anti-Black epithet (the n-word) on the social network increased nearly 500% from the previous average. NCRI published this quick study the next morning as Musk’s deal officially closed.

For the new study, NCRI dug back into the historic data. The firm found that when Musk first disclosed that he had agreed to buy Twitter for $54.20 per share, back in April 2022, a similar raid had occurred.

Comparing the two events, NCRI found that Twitter did a better job stopping the raid this time.

“While nearly half of the accounts recently disseminating the n-slur have been suspended, less than 10% of accounts had been suspended in the previous raid, suggesting this is a historical problem predating the purchase with historically uneven enforcement.”

Despite Twitter’s forceful response to the hate speech, some damage had already been done.

Several advertisers have paused spending on Twitter for now until they can get a better indication of how Musk will deliver on his promise to keep it “warm and welcoming” and prevent it from becoming a “free-for-all hellscape.”

Among those who have quit Twitter for now are Shonda Rhimes, who is the creator of “Grey’s Anatomy,” “Bridgerton” and other hit TV shows, Grammy-winning singer and songwriter Sarah Bareilles, and actor and “This Is Us” producer Ken Olin.

Others are waiting to see where Musk and his teams take the product, but have threatened they may leave depending on the results.

Basketball icon LeBron James expressed his concern about the rise in racist tweets, and Musk replied to him on Twitter with a link to a thread from the social network’s current head of safety, Yoel Roth. The long-time Twitter exec said their teams had taken steps to quash accounts that were responsible for a huge portion of the attacks.

NCRI’s analysis confirms that the steps Roth and the safety team took were effective.

In the future, NCRI would like to see greater use of “automated anomaly detection,” technology commonly used in cybersecurity to monitor network performance, or to detect when somebody may be trying to hack into a company’s systems, says NRCI’s lead intelligence analyst Alex Goldenberg.

Anomaly detection applied in social media would have let Twitter take preventative action once the planned raid was initially detected.

Goldenberg and Sohn compare this technology to a smoke detector or carbon-monoxide detector for social problems brewing online.

While Musk has billed himself as a free speech absolutist, his track record defending other’s rights is mixed. More recently, he has acknowledged a need to balance free speech ideals with trust and safety on Twitter.

One thing he has not promised to do publicly is take better care with his own tweets.

Musk has a history of posting unfounded conspiracy theories, comments and jokes that have been widely interpreted as sexist, anti-LGBTQ, racist or antisemitic. Memorably, he has posted Hitler memes to his widely followed Twitter account.

Just after he took over Twitter, Musk shared an unfounded, anti-LGBTQ conspiracy theory about a home invasion and assault on Paul Pelosi, husband of the speaker of the House Nancy Pelosi. Musk later deleted the tweet without an explanation.

He currently boasts 113.7 million listed followers on the platform, a number that’s rapidly growing.

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PC shipments increased in first quarter as companies braced for tariffs

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PC shipments increased in first quarter as companies braced for tariffs

Dell, HP, and Lenovo laptops equipped with Intel Core Ultra processors, optimized for premium thin and powerful laptops, featuring 3D performance hybrid architecture, advanced AI capabilities, and built-in Intel Arc GPU, on display at the Consumer Electronics Show (CES) 2025, in Las Vegas, Nevada, USA, on January 8 2025. 

Artur Widak | Nurphoto | Getty Images

Personal computer shipments rose in the first quarter of the year as companies sped up deliveries to gear up for incoming tariffs.

Research firm Canalys estimates that shipment for PCs jumped more than 9% during the period, while data from IDC Research pegged the growth at nearly 5% from a year earlier. That equated to roughly 63 million units.

Companies worldwide are bracing for the knock on effects from President Donald Trump’s sweeping tariff plans, which threaten to suppress demand for computers and other electronics that largely rely on Asian countries for manufacturing.

“The market is clearly showing some level of pull-in in the first quarter this year as both vendors and end-users brace for the impact of US tariffs,” IDC wrote.

Concerns about a slowing economy and a decline in discretionary spending have pressured global markets in recent days, and pushed some consumers to stock up on products impacted by the levies. The PC market has been largely stagnant in recent years following a surge in purchases during the pandemic. In 2024, shipments increased 1% after two straight years of declines, according to IDC.

The latest round includes a 104% tariff on goods imported from China, home to hefty amounts of PC manufacturing. Vietnam, Thailand and India, which are responsible for a growing number of electronics production, also face import tariffs.

Read more CNBC tech news

IDC’s Ryan Reith told CNBC that some original design manufacturers have already weighed holding back sending out additional PCs as the retaliatory tariffs went into effect.

“The real interesting stuff is in front of us,” Reith said. “It’s either going to be inventory backup, you keep sending something somewhere where no one’s buying it, and it builds up inventory, or nothing gets sent over here.”

Canalys said notebook shipments grew 10% during the period to more than 49 million units, while desktop shipments rose 8%. The U.S. saw the biggest increase, but shipments will likely ease as “inventory levels normalize” and higher prices kick in, the firm said.

IDC estimates that shipments from Apple jumped 14% in the first quarter from a year earlier, while ASUS shipments rose more than 11%. Shipments from Lenovo and HP — the top two PC makers — grew about 11% and 6%, respectively.

— CNBC’s Kif Leswing contributed to this report

WATCH: Lenovo Group CFO reacts to the Trump tariffs

Lenovo Group CFO reacts to the Trump tariffs

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Apple, Nvidia soar more than 10% as tech stocks rally after Trump postpones some tariffs for 90 days

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Apple, Nvidia soar more than 10% as tech stocks rally after Trump postpones some tariffs for 90 days

CEO of Apple Tim Cook speaks at an event in 2022.

Jerod Harris | Getty Images Entertainment | Getty Images

Technology stocks surged Tuesday, with Apple and Nvidia rallying more than 10% after Trump announced a 90-day pause on tariffs for some countries.

Stocks skyrocketed across the board following a multi-day selloff spurred by an aggressive tariff plan from the White House. The tech-heavy Nasdaq Composite climbed more than 8% following the news, bouncing back after a rocky few trading sessions. Trump said Tuesday he would raise the tariff on China to 125%.

Apple surged more than 10%, coming off its worst four-day trading stretch since 2000, which resulted in Microsoft unseating it as the most valuable company and a $774 billion drop in market value. Apple recovered its status Tuesday.

Read more CNBC tech news

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Europe unveils plan to become ‘AI continent’ with simpler rules, more infrastructure

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Europe unveils plan to become 'AI continent' with simpler rules, more infrastructure

The European Union is so far the only jurisdiction globally to drive forward comprehensive rules for artificial intelligence with its AI Act.

Jaque Silva | Nurphoto | Getty Images

The European Union on Wednesday presented a plan to boost its artificial intelligence industry and help it compete more aggressively with the U.S. and China, following criticisms from technology firms that its regulations are too cumbersome.

In a press release, the European Commission, the executive body of the EU, outlined its so-called “AI Continent Action Plan,” which aims to “transform Europe’s strong traditional industries and its exceptional talent pool into powerful engines of AI innovation and acceleration.”

Among the ways Europe plans to bolster regional AI developments are a commitment to build a network of AI factories and “gigafactories” and create specialized labs designed to improve the access of startups to high-quality training data.

The EU defines these “factories” as large facilities that house state-of-the-art chips needed to train and develop the most advanced AI models.

The bloc will also create a new AI Act Service Desk to help regional firms comply with its landmark AI law.

“The AI Act raises citizens’ trust in technology and provides investors and entrepreneurs with the legal certainty they need to scale up and deploy AI throughout Europe,” the Commission said, adding the AI Act Service Desk will “serve as the central point of contact and hub for information and guidance” on the rules.

The plan bears similarities to the U.K.’s AI Action Plan announced earlier this year. Like the EU, Britain committed to expand domestic AI infrastructure to aid developers.

Hindering innovation?

The launch of the EU’s AI plan arrives as the bloc is facing criticisms from tech leaders that its rules on everything from AI to taxation hinder innovation and make it harder for startups to operate across the region.

The bloc’s landmark legislation known as the AI Act has proven particularly thorny for companies in the rapidly growing artificial intelligence industry.

The law regulates applications of AI based on the level of risk they pose to society — and in recent years it has been adapted to cover so-called “foundational” model makers such as OpenAI and French startup Mistral, much to the ire of some of the buzziest businesses in that space.

At a global AI summit in Paris earlier this year, OpenAI’s Chief Global Affairs Officer Chris Lehane told CNBC that European political and business leaders increasingly fear missing out on AI’s potential and want regulators to focus less on tackling risks associated with the technology.

“There’s almost this fork in the road, maybe even a tension right now between Europe at the EU level … and then some of the countries,” Lehane told CNBC’s Arjun Kharpal in February. “They’re looking to maybe go in a little bit of a different direction that actually wants to embrace the innovation.”

The U.S. administration has also been critical of Europe over its treatment of American tech giants and fast-growing AI startups.

At the Paris AI summit in February, U.S. Vice President JD Vance took aim at Europe’s regulatory approach to AI, stressing that “we need our European friends in particular to look to this new frontier with optimism rather than trepidation.”

“There is a real emphasis on easing the burden of regulation and removing barriers to innovation, which in part is likely to reflect some of the concerns that have been raised by the US government,” John Buyers, global head of AI at law firm Osborne Clarke, told CNBC over email.

“This isn’t only about the EU: If they are serious about eliminating legal uncertainties caused by interpretation of the EU’s AI Act, then this would be a real boost for AI developers and users in the UK and the US, as the AI Act applies to all AI used in the EU, regardless of where sourced.”

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