Manchester Arena bombing victim would have survived but for ‘inadequate’ emergency response, inquiry finds

Published

3 years ago

November 3, 2022

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A victim of the Manchester Arena bombing would likely have survived had it not been for the inadequate emergency response, an inquiry has found.

John Atkinson’s injuries were “survivable” but he did not receive the “treatment and care he should have”, said Sir John Saunders, chairman of the Manchester Arena Inquiry.

Mr Atkinson, a 28-year-old healthcare worker, was one of 22 innocent people who lost their lives following the suicide bombing at the end of an Ariana Grande concert in May 2017.

A report examining the emergency response to the attack found that “significant aspects… went wrong” and “the performance of the emergency services was far below the standard” it should have been.

“Some of what went wrong had serious and, in the case of John Atkinson, fatal consequences for those directly affected by the explosion,” Sir John said.

The inquiry has heard that firefighters did not arrive at Manchester Arena until two hours after the bombing; only one paramedic entered the blast scene in the first 40 minutes, and Greater Manchester Police (GMP) did not declare a major incident for more than two hours.

The father of the youngest victim – eight-year-old Saffie-Rose Roussos – described the emergency response as “shameful” and “inadequate”, with some experts telling the inquiry she could have survived had the response been different.

However Sir John concluded that “there was only a remote possibility that she could have survived with different treatment and care”.

“On the evidence that I have accepted, what happened to Saffie-Rose Roussos represents a terrible burden of injury,” he said.

“It is highly likely that her death was inevitable even if the most comprehensive and advanced medical treatment had been initiated immediately after injury.”

Emergency response ‘prevented victim’s survival’

In the second of three reports into the Manchester Arena bombing, Sir John found that 20 of the 22 people who died in the attack suffered injuries that were “unsurvivable”.

However in the case of Mr Atkinson, the retired High Court judge said that had the victim “received the treatment and care he should have, it is likely that he would have survived”.

“It is likely that inadequacies in the emergency response prevented his survival,” Sir John added.

Mr Atkinson, a fitness fanatic whose family described him as their “heart and soul”, had received tickets to the Ariana Grande concert as a Christmas present and went with a friend.

He was standing just six metres away from Salman Abedi when the bomber detonated his device at about 10.30pm on 22 May 2017, causing severe injuries to Mr Atkinson’s legs.

The inquiry heard Mr Atkinson, from Bury, Greater Manchester, lost a significant amount of blood as he laid in agony on the foyer floor for 47 minutes before he was carried downstairs by police on a makeshift stretcher to a casualty clearing area at Victoria station.

More than 20 minutes passed – as ambulances queued outside – before he went into cardiac arrest at 11.47pm and was finally rushed to Manchester Royal Infirmary at midnight, where he was pronounced dead about 25 minutes later.

A member of the public, Ronald Blake, held an improvised tourniquet on Mr Atkinson’s right leg for up to an hour before paramedics reached him.

Only three paramedics entered the area known as the City Room, where the bomb went off, on the night – two of them just a few minutes before Mr Atkinson was evacuated.

He was not triaged, assessed or assisted by North West Ambulance Service (NWAS) personnel during his time in the foyer.

In his report, Sir John said he accepted the conclusion of experts that Mr Atkinson “would have survived if given prompt and expert medical treatment”.

He concluded that medical tourniquets should have been applied to Mr Atkinson’s legs and dressings applied to his wounds earlier.

The inquiry chairman said “responsibility for that failure” rested with the arena’s operator SMG and the management of Emergency Training UK, which was contracted to provide healthcare at the venue.

He added that more paramedics should have been in the City Room earlier and they would likely have “identified the need for urgent treatment and evacuation” of Mr Atkinson.

“That did not occur,” Sir John said. “Responsibility for that failure rests with NWAS.

“Such treatment would, I am satisfied, have enabled John Atkinson to arrive at hospital prior to having a cardiac arrest and would probably have saved his life.”

Sir John also said that Mr Atkinson should have been moved from the City Room promptly and if firefighters had been at the scene at the time, the victim would have been “prioritised for evacuation”.

He also pointed out that if more ambulances had been at the scene shortly after 11pm, Mr Atkinson would have received treatment and he would have been taken to hospital sooner.

“Either way, he would have reached hospital before having a cardiac arrest and is likely to have survived,” Sir John said.

“John Atkinson would probably have survived had it not been for inadequacies in the emergency response.”

‘Mistakes’ made by emergency services

In his report, Sir John said “significant aspects of the emergency response on 22 May 2017 went wrong” and “this should not have happened”.

The inquiry chairman said he had “no doubt that lives were saved by the emergency response”, but added: “Looked at overall, and objectively, the performance of the emergency services was far below the standard it should have been.”

He said GMP “did not lead the response” the way it should have; Greater Manchester Fire and Rescue Service (GMFRS) “failed to turn up at the scene at a time when they could provide the greatest assistance”; and NWAS “failed to send sufficient paramedics” into the City Room and “did not use available stretchers to remove casualties in a safe way”.

The inquiry heard that police officers, arena staff and members of the public were forced to carry injured people using advertising hoardings, crowd barriers and tables due to the lack of stretchers, which Sir John said was “a painful and unsafe way of moving the injured”.

He added that “one of the most emotional and upsetting parts of the inquiry” was hearing of the “despair” of those injured, who could hear ambulance sirens outside but saw few paramedics arrive.

Among the failures identified in the report:

• Inspector Dale Sexton, the force duty officer at GMP’s headquarters, became “overburdened” and made a “significant mistake” in failing to declare a major incident in the early stages of the emergency response. GMP only declared a major incident close to 1am – two and a half hours after the bomb went off
• After inaccurate reports of gunshots, Insp Sexton declared Operation Plato – the emergency response to an attack by a marauding terrorist with a gun – but failed to communicate this to other emergency services
• GMFRS station manager Andrew Berry sent firefighters to Philips Park fire station, three miles away from the scene, meaning some firefighters were driving away from the incident and past ambulances travelling in the opposite direction
• Inspector Benjamin Dawson, from British Transport Police (BTP), declared a major incident around 10 minutes after the attack but did not tell GMP or GMFRS
• There was “substantial confusion” over the location of a rendezvous point for emergency services, with each service choosing their own
• NWAS declared a major incident about 15 minutes after the attack but this was not shared with any other emergency service

Sir John said “there was the failure of anyone in a senior position in GMFRS to take a grip of the situation during the critical period of the response”.

He acknowledged he had “criticised a large number of people” who he considered had “made mistakes on the night”, adding that “some of those criticisms may seem harsh, particularly given the situation that those individuals were faced with”.

“They were trying to do their best,” he added. “I do understand the enormous pressures that they were acting under.

“They had to do many things in a short time and it may not be surprising that things went wrong. I am not unsympathetic to them.

“But I need to identify mistakes where they have been made because otherwise there is no prospect of preventing them in the future.”

Among a series of recommendations, Sir John said that “in the event that public funding cuts are in the future considered necessary by the government, the Home Office should consider whether some funding arrangement for police services different from that applied in the post-2010 period is necessary”.

Responding to the report, Home Secretary Suella Braverman said it was “a devastating reminder of the Manchester Arena attack and the horror of that night”.

“Without doubt, our emergency services show incredible courage when responding to incidents of this magnitude,” she said.

“It’s right that we reflect and work together to learn from this tragedy. I will carefully consider the recommendations made so far to strengthen our response.”

Sir John’s first report on security issues at the arena venue was issued last June and highlighted a string of “missed opportunities” to identify Abedi as a threat before he walked across the City Room foyer and detonated his shrapnel-laden device.

The third and final report will focus on the radicalisation of Abedi and what the intelligence services and counter-terrorism police knew, and if they could have prevented the attack. It will be published at a later date.

UK

Badenoch has done enough to hold off her critics – for now

Published

6 hours ago

October 8, 2025

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Badenoch has done enough to hold off her critics - for now

Kemi Badenoch strode onto the conference stage to deliver a speech focused on how her party would cut national spending and painstakingly rebuild the economy after the “doom loop” of a Labour government.

The headline moment was a pricey home-owning rabbit pulled out of the hat, a pledge to scrap stamp duty in a paean to the Conservative dream of property ownership: a promise delivered to delighted applause.

Politics latest: Tories react to stamp duty announcement

The party claims the cost of abolishing tax duty on people’s primary residences would be around £9 billion – a considerable chunk of the £23 billion in cuts the party are pledging to find from the welfare budget.

It’s a clear statement of Conservative intent, delivered with a new-found confidence from a woman who has faced months of speculation about her leadership.

Unlike many of her previous speeches, this one didn’t dwell on the previous government’s mistakes.

Indeed, she said she wanted to celebrate the “great things” her party had done in 14 years in power – delivering Brexit, supporting Ukraine, and halving the deficit from 2010 to 2020.

The economic record of the past four years of Conservative government was unsurprisingly left unsaid. But the subtext has been clear throughout conference – a drive to rebuild the party’s reputation for economic competence following the economic disaster of Liz Truss’s mini-budget three years ago.

Now we’re told “only the Conservatives” can be trusted with the economy and border security, with Badenoch highlighting her “golden rule” of government spending aimed at reducing the deficit, reiterating the shadow chancellor’s promises to slash government spending by £47bn.

Unlike Sir Keir Starmer and Sir Ed Davey, Badenoch chose not to focus her attacks on Reform UK – conscious that many of her supporters are drawn to Nigel Farage’s ideas.

She doesn’t want to risk alienating them even further- particularly after a conference where we’ve seen a steady stream of local councillors announcing their defection from the Tories to Reform.

There were a few gentle jokes at their expense, highlighting Reform’s pledges to both slash taxes and expand public spending.

She claimed Farage is planning a free beer giveaway – and “shaking the same magic money tree” as Labour and the Lib Dems. But she didn’t repeat the “socialist” attack line we’ve heard from other Tories on Reform this conference.

The driving force of this speech was an attack on the government, and a pledge to “clear up the mess left by Labour” – on the economy, on border security, and on sleaze.

Her Churchillian claim that “never in the field of human history have so many been let down by so few” earned her loud guffaws from the hall – followed by a roll-call of scandal-hit Labour figures – from former British Ambassador to the US Peter Mandelson to recently resigned deputy prime minister Angela Rayner.

The hall was full – and the party faithful keen to applaud.

They enjoyed Badenoch highlighting the challenge faced by the Tories in drawing a rather melodramatic equivalence with the fight against fascism in the Second World War, and the battle to “banish socialism and deliver prosperity” in the 1980s – evoking both Sir Winston Churchill and her political hero Margaret Thatcher.

They loved her declaration of undying love for the Conservative party, who she described as her family – “in many ways quite literally”, given that she married the deputy chairman of her local Conservative association.

Badenoch doesn’t enjoy the level of devotion we’ve seen for her defeated leadership rival Robert Jenrick, who earned rapturous applause for his speech attacking activist judges on Tuesday – and polling shows he’s much more popular with the party membership.

But CCHQ will undoubtedly be relieved to have avoided the kind of outright rebellion we saw from Andy Burnham at Labour’s conference last week.

And given the delighted response from her headline announcement in the hall today – it looks like Badenoch has done enough to hold off her critics – at least for the time being.

UK

Huge surge in online hate crimes targeting footballers revealed

Published

18 hours ago

October 8, 2025

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Huge surge in online hate crimes targeting footballers revealed

Suspected online hate crimes referred to police have quadrupled already this season in English football, Sky News can reveal.

And we have learned that the football policing unit has urged the government to form a new unit to address racism in the sport.

We have also uncovered new details about the police investigation into the hate received by England star Jess Carter, who revealed to me after the Euros final win that the abuse nearly forced her to stop playing at the tournament.

But the scale of racism facing footballers is highlighted by the abuse received by Kira Rai – a British Sikh Punjabi – after signing for Peterborough United last month.

They play in the fourth tier, far from the spotlight of the Women’s Super League, but that does not limit the venom targeted at Rai on social media.

She told Sky News: “There were some racial slurs about my heritage, where I come from, that I don’t belong in this country, that I should go back to X country and just sorts of things along those lines.

“I think that’s probably quite difficult to read about yourself at the end of the day.

“It should be a moment for me to celebrate, I’ve just joined a new club.”

What an impact she has made at her new club, scoring an incredible five-minute hat-trick in the FA Cup on Sunday on her home debut.

But the joy is tinged with sadness when we meet the next day.

‘A reflection of society’

“I’ve been in football since I was six, so for people to question whether I belong in football purely based on the colour of my skin, I think is something that’s really difficult to get your head round,” she said.

“It’s probably a reflection of what’s going on in society right now and how prevalent racism has become, and I think football is quite clearly a reflection on society.

“In society, over the last weeks, months, I think there’s almost an underlying tension that’s perhaps not been there in recent years.”

‘Depressing’ rise in racism

The is felt by the police unit that has overseen football issues for the last two decades, with racism in stadiums and online rising.

Social media is a growing concern, with 170 referrals already this season of online racism compared to 54 in the first three months of the 2022-23 season and 41 in 2023-24.

“We’re seeing more reports, which is depressing,” Chief Constable Mark Roberts said in an exclusive interview.

“I think we’re also seeing that the number of those reports that actually meet the criminal threshold has increased.”

It’s up to 154 already this season.

Incidents ‘creeping back’ into stadiums

“There’s an awful lot in the political sphere that people are saying that probably a few years ago just wouldn’t have been thought of, so I think it taps into that broader societal piece which makes it challenging,” the National Police Chiefs Council’s football lead added.

“Sadly that seems to have gone backwards a bit. The lower league grounds now, we are seeing incidents creep back into the games which obviously we’ve got to be really keen to clamp down on and make sure that people face consequences.

“Now whether that’s been driven by people being able to say things or feel that they can say things online and that’s now leaking into the actual stadiums, there is a definite trend to see more of it.”

One of the unit’s most high-profile investigations has been into the racism that led Carter to speaking out during England’s run to Euro 2025 and stepping away for a time from social media.

While two arrests have been announced, Sky News can reveal a third person has been arrested. A fourth suspect has also been identified, and six people overseas are under suspicion.

Carter previously told Sky News: “I wasn’t sure I was going to be able to come back on the pitch and be me.”

No one has been charged.

‘Slippage’ with Musk’s X

Three cases are pending with Elon Musk’s X.

And whether it’s X or Meta-owned Instagram, there is no agreement on the “grossly offensive legal threshold” with policies more tolerable than British law.

Mr Roberts said: “There has been some slippage recently with X that we’re working with them to try to get back to those standards. And I think one of the factual issues we sometimes struggle with is our perception of what is clearly a criminal offence.

“They can sometimes suggest that it doesn’t meet the threshold for their community guidelines, which I find difficult to reconcile really because surely if it meets the criminal prosecution threshold, surely it should breach [their guidelines], and we sometimes have a wrangle about securing information from them.”

A challenge is dealing with international police forces with two-thirds of referrals of racism generated overseas – beyond the jurisdiction of the football policing unit.

While not naming particular countries, Mr Roberts said abuse posted from Eastern Europe and Asia is the main problem.

“The level of interest from some countries varies,” he said. “Some just aren’t interested. We won’t get a response. Others will try and take positive action.”

The approach of English football can seem somewhat disjointed if different campaigns and anti-racism investigations run by different parts of the game.

For Mr Roberts, that could ideally be enhanced.

“I would like a joint function to tackle online hate with ourselves, the football bodies, Kick It Out and others, ideally supported by government, so that we can do it in a really coherent, joined-up way,” he said in our interview at Cheshire Police HQ.

“I think that would make a massive difference, whether it’s education, whether in-stadium hate, whether it’s online hate.

“The way we’re going to tackle this most effectively is by doing it in a joined-up way where we’re mutually supportive. So I think that’s something we’d be keen to pursue.”

So would those who have been the target of abuse just for doing what they love – playing football.

‘No one wants to talk about this’

Kira Rai, a role model for British South Asians in football, said: “Perhaps there needs to be an overhaul, everyone needs to come together and actually deal with these uncomfortable conversations because they’re not necessarily fun conversations that we have.

“No one really wants to talk about this, and I can understand why. For real change, for genuine change to actually occur, you have to have these difficult conversations.

“You have to listen to player stories, to fan stories, to anyone’s stories in football, in society, to actually get to the bottom of it.”

And as some players showed last weekend in the Women’s Super League, change doesn’t come by taking a knee, but taking a stand.

UK

Millions of people could each get hundreds of pounds in compensation over car loan mis-selling

Published

24 hours ago

October 7, 2025

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Millions of people could each get hundreds of pounds in compensation over car loan mis-selling

Up to 14.2 million people could each receive an average of £700 in compensation due to car loan mis-selling, the financial services regulator has said.

Nearly half (44%) of all car loan agreements made between April 2007 and November 2024 could be eligible for payouts, the Financial Conduct Authority (FCA) said.

Those eligible for the compensation will have had a loan where the broker received commission from a lender.

Lenders broke the law by not sharing this fact with consumers, the FCA said, and customers lost out on better deals and sometimes paid more.

A scheme is seen by the FCA as the best outcome for consumers and lenders, as it avoids the courts and the Financial Ombudsman Service, therefore minimising delay, uncertainty and administration costs.

The scheme will be funded by the dozens of lenders involved in the loans, and cost about £8.2bn, on the lower end of expectations, which had been expected to reach as much as £18bn.

The figure was reached by estimating that 85% of eligible applicants will take part in the scheme.

What if you think you’re eligible?

Anyone who believes they have been impacted should contact their lender and has a year to do so. Compensation will begin to be paid in 2026, with an exact timeline yet to be worked out.

The FCA said it would move “as quickly as we can”.

People who have already complained do not need to take action. Complaints about approximately four million loan agreements have already been received.

There’s no need to contact a solicitor or claims management firm, the FCA said, as it aimed for the scheme to be as easy as possible.

A lender won’t have to pay, however, if it can prove the customer could not have got cover anywhere else.

The number of people who will get a payout is not known. While there are 14.2 million agreements identified by the FCA, the same person may have taken out more than one loan over the 17-year period.

More expensive car loans?

Despite the fact many lenders have to contribute to redress, the FCA said the market will continue to function and pointed out the sector has grown in recent years and months.

In delivering compensation quickly, the FCA said it “can ensure that some of the trust and confidence in the market can be repaired”.

It could not, however, rule out that the scheme could mean fewer offers and more expensive car loans, but failure to introduce a scheme would have been worse.

The FCA said: “We cannot rule out some modest impacts on product availability and prices, we estimate the cost of dealing with complaints would be several billion pounds higher in the absence of a redress scheme.

“In that scenario, impacts on access to motor finance and prices for consumers could be significantly higher with uncertainty continuing for many more years.”