O2 have apologised after their Priority ticket website offering customers early access to Peter Kay tickets crashed due to “extraordinary demand”.
The rush for tickets followed the announcement that the comedian would be returning to the stage after years away from the spotlight.
London’s O2 Arena announced that the 49-year-old Phoenix Night’s star would become the first artist in the world to perform a monthly residency there, as part of his first tour in 12 years.
The mobile phone company shared news of their priority tickets on social media at the weekend, writing: “Peter Kay is back on tour. This is not a drill.”
However, messages on Twitter on Thursday pleaded with customers to be patient after the site crashed, leaving customers unable to apply for tickets.
O2 wrote: “We’re seeing extraordinary demand for Peter Kay. We know customers are struggling to get on to our Priority website and app before 10am, we’re working on it. Please be patient, thank you.”
Later, calling the demand “unprecedented”, O2 told customers: “This is by far the highest demand we’ve ever seen for Priority Tickets in 15 years”. Beyonce was the previous most popular performer through O2’s Priority ticket scheme.
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Fans of the star shared their irritation at being unable to access tickets, posting memes, pictures and comments on social media.
One fan wrote: “Would have better luck breaking into Peter Kay’s house, holding him hostage and demanding a private stand-up gig than getting tickets through O2 this morning”.
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While another added: “Wish they would have given priority to people who originally had tickets for the cancelled Peter Kay tour. The struggle is real.”
Others shared the holding message and image that came up on their screen when attempting to register for tickets.
Kay’s last planned 14-month tour was cancelled at short notice in 2017 due to “unforeseen family circumstances”
Despite the public outcry, the mobile phone company insisted that tickets were being sold, writing in a Twitter update: “We are seeing lots of Priority Tickets being sold for Peter Kay to O2 and Virgin Media customers right across the UK”.
While Kay had made a point of keeping his ticket prices low amid the cost-of-living crisis – selling them at the same price as his 2010 tour and starting from £35 – tickets for some of his shows have already appeared on resale sites at inflated prices – further infuriating fans.
Kay will perform a show a month at the O2 from December 2022 to November 2023, as well as dates in cities including Liverpool, Dublin, Nottingham and Newcastle.
The arena gigs will make up Kay’s first live tour since 2010, when he broke the Guinness World Record for the biggest-selling run of all time, performing to more than 1.2 million people.
Tickets go on general sale from 12 November.
Sky News has contacted O2 and representatives for Peter Kay for comment.
The UK is on a “slippery slope towards death on demand”, according to the justice secretary ahead of a historic Commons vote on assisted dying.
In a letter to her constituents, Shabana Mahmood said she was “profoundly concerned” about the legislation.
“Sadly, recent scandals – such as Hillsborough, infected blood and the Post Office Horizon – have reminded us that the state and those acting on its behalf are not always benign,” she wrote.
“I have always held the view that, for this reason, the state should serve a clear role. It should protect and preserve life, not take it away.
“The state should never offer death as a service.”
On 29 November, MPs will be asked to consider whether to legalise assisted dying, through Kim Leadbeater’s Terminally Ill Adults (End of Life) Bill.
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Minister ‘leans’ to assisted dying bill
Details of the legislation were published last week, including confirmation the medicine that will end a patient’s life will need to be self-administered and people must be terminally ill and expected to die within six months.
Ms Mahmood, however, said “predictions about life expectancy are often inaccurate”.
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“Doctors can only predict a date of death, with any real certainty, in the final days of life,” she said. “The judgment as to who can and cannot be considered for assisted suicide will therefore be subjective and imprecise.”
Under the Labour MP’s proposals, two independent doctors must confirm a patient is eligible for assisted dying and a High Court judge must give their approval.
The bill will also include punishments of up to 14 years in prison for those who break the law, including coercing someone into ending their own life.
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However, Ms Mahmood said she was concerned the legislation could “pressure” some into ending their lives.
“It cannot be overstated what a profound shift in our culture assisted suicide will herald,” she wrote.
“In my view, the greatest risk of all is the pressure the elderly, vulnerable, sick or disabled may place upon themselves.”
Labour MP Kim Leadbeater, who put forward the bill, said some of the points Ms Mahmood raised have been answered “in the the thorough drafting and presentation of the bill”.
“The strict eligibility criteria make it very clear that we are only talking about people who are already dying,” she said.
“That is why the bill is called the ‘Terminally Ill Adults (End of Life) Bill’; its scope cannot be changed and clearly does not include any other group of people.
“The bill would give dying people the autonomy, dignity and choice to shorten their death if they wish.”
In response to concerns Ms Mahmood raised about patients being coerced into choosing assisted death, Ms Leadbeater said she has consulted widely with doctors and judges.
“Those I have spoken to tell me that they are well equipped to ask the right questions to detect coercion and to ascertain a person’s genuine wishes. It is an integral part of their work,” she said.
In an increasingly fractious debate around the topic, multiple Labour MPs have voiced their concerns.
In a letter to ministers on 3 October, the Cabinet Secretary Simon Case confirmed “the Prime Minister has decided to set aside collective responsibility on the merits of this bill” and that the government would “therefore remain neutral on the passage of the Bill and on the matter of assisted dying”.
“Immediate action” is being taken after blueprints of jail layouts were shared online.
The maps detailing the layouts of prisons in England and Wales were leaked on the dark web over the past fortnight, according to The Times.
The detailed information is said to include the locations of cameras and sensors, prompting fears they could be used to smuggle drugs or weapons into prisons or help inmates plan escapes.
Security officials are now working to identify the source of the leak and who might benefit from the details.
The Ministry of Justice did not disclose which prisons were involved in the breach.
A government spokesperson said in a statement: “We are not going to comment on the specific detail of security matters of this kind, but we are aware of a breach of data to the prison estate and, like with all potential breaches, have taken immediate action to ensure prisons remain secure.”
The leak comes amid a chronic prison overcrowding crisis, which has led to early release schemes and the re-categorising of the security risks of some offenders to ease capacity pressures.
The UK will “set out a path” to lift defence spending to 2.5% of national income in the spring, the prime minister has said, finally offering a timeframe for an announcement on the long-awaited hike after mounting criticism.
Sir Keir Starmer gave the date during a phone call with Mark Rutte, the secretary general of NATO, in the wake of threats by Moscow to target UK and US military facilities following a decision by London and Washington to let Ukraine fire their missiles inside Russia.
There was no clarity though on when the 2.5% level will be achieved. The UK says it currently spends around 2.3% of GDP on defence.
A spokeswoman for Downing Street said that the two men “began by discussing the situation in Ukraine and reiterated the importance of putting the country in the strongest possible position going into the winter”.
They also talked about the deployment of thousands of North Korean soldiers to fight alongside Russia.
“The prime minister underscored the need for all NATO countries to step up in support of our collective defence and updated on the government’s progress on the strategic defence review,” the spokeswoman said.
“His government would set out the path to 2.5% in the spring.”
The defence review will also be published in the spring.
While a date for an announcement on 2.5% will be welcomed by the Ministry of Defence, analysts have long warned that such an increase is still well below the amount that is needed to rebuild the armed forces after decades of decline to meet growing global threats from Russia, an increasingly assertive China, North Korea and Iran.
They say the UK needs to be aiming to hit at least 3% – probably higher.
With Donald Trump returning to the White House, there will be significantly more pressure on the UK and other European NATO allies to accelerate increases in defence spending.