Royal Mail workers are beginning a 48-hour strike that the retail sector warns could cripple the Black Friday discount shopping season.
The strike action is being taken nationwide by 115,000 staff represented by the Communication Workers Union (CWU).
University lecturers and teaching staff are also walking out on the first of three days of strikes – affecting an estimated 2.5 million students.
Around 70,000 members of the University and College Union (UCU) will strike today and Friday, and again next Wednesday, in a dispute over pay, pensions and contracts.
The union has warned of escalated action in the new year if the row is not resolved.
Scotland’s first national schools strike since the 1980s is also taking place over pay – with today’s one-day action by members of the Educational Institute of Scotland (EIS) expected to shut the majority of schools across the country.
The Royal Mail action is the latest stoppage in a long-running, and increasingly bitter, dispute over pay and the company’s modernisation plans.
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The CWU rejected Royal Mail’s “best and final” offer on Wednesday.
The walkouts are deliberately timed to coincide with the core pre-Christmas shopping season – a crucial earnings generator for Royal Mail – as strikes will also hit 30 November and 1 December, affecting Cyber Monday deliveries.
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More strikes are planned for 9, 11, 14, 15, 23 and 24 of December.
Retail intelligence firm Springboard has forecast a busy few days ahead as cash-strapped shoppers look to bag some bargains in the midst of the cost of living crisis.
It predicted that visits to retail venues on Black Friday will be 12.8% higher than on Black Friday 2021.
Fears of disrupted deliveries could force more bargain hunters towards stores rather than online shops.
The eBay marketplace said a survey of its small business members showed that half saw the impact of the Royal Mail walkout as “disastrous” for demand.
Image: An eBay survey found 89% of sellers expected a negative impact on sales
eBay’s UK general manager, Murray Lambell, warned: “The UK boasts one of the world’s most sophisticated ecommerce economies, with small businesses thriving by scaling up their retail operations online.
“But industrial action risks creating chaos at the worst time for businesses and families.
“Astronomical energy prices, rising interest rates, and the blowback from political unrest has made it incredibly challenging for small businesses to operate right now.
“Adding industrial action, which is causing widespread disruption to deliveries and sales, at the most important time of year for trading, risks being the nail in the coffin for many small businesses.”
Michelle Ovens, founder of Small Business Britain, said: “Small businesses are under incredible pressure right now, with every area of business under strain and cash-flow a huge problem.
“The widespread disruption caused by postal strikes will jeopardise a core sales channel for many small businesses during the critical peak period, when every sale counts.
“We need to be doing all we can to support these businesses to recover and grow, and minimise obstacles where possible, not place them under further duress.”
On the bigger picture, Andrew Opie, director of food and sustainability at the British Retail Consortium, said: “Retailers will be working closely with their delivery providers on contingency plans to ensure customers can get the goods they need, especially on Black Friday and the run up to Christmas which is so important to consumers and retail businesses during this very difficult year.”
The CWU argues that Royal Mail’s proposals mean it is fighting for the very survival of the company as we know it.
It claims the terms on offer would turn Royal Mail into a “gig economy-style parcel courier, reliant on casual labour”.
Royal Mail says it must modernise to survive.
It has sought to be excused its requirement for letter deliveries on Saturdays and wants to be able to deliver more profitable parcels seven days a week.
It says the strikes to date have cost it £100m.
Royal Mail’s parent firm IDS says that without a deal, it could carve the UK operation from IDS and has threatened thousands of job losses on top of 6,000 already out for consultation.
The union conducted a vote of no confidence in Royal Mail chief executive Simon Thompson this week.
He said of the company’s offer on Wednesday: “Talks have lasted for seven months and we have made numerous improvements and two pay offers, which would now see up to a 9% pay increase over 18 months alongside a host of other enhancements. This is our best and final offer.
“Negotiations involve give and take, but it appears that the CWU’s approach is to just take. We want to reach a deal, but time is running out for the CWU to change their position and avoid further damaging strike action tomorrow.”
CWU general secretary Dave Ward responded: “We are disappointed that instead of reaching a compromise to avoid major disruption, Royal Mail have chosen to pursue such an aggressive strategy.
“We will not accept that 115,000 Royal Mail workers – the people who kept us connected during the pandemic, and made millions in profit for bosses and shareholders – take such a devastating blow to their livelihoods.
“We urge every member of the public to stand with their postie, and back them like never before.”
A “significant” step has been taken in establishing a national restorative justice programme for victims of the Post Office’s Horizon IT scandal.
Children of affected postmasters, as well as those directly hit by the faulty accounting software, will be part of the partially Fujitsu-funded programme, as the UK’s Restorative Justice Council acknowledged more than financial compensation was needed.
Data from the Fujitsu-made Horizon computer program led to the wrongful prosecution of more than 700 postmasters for theft and false accounting, while many more racked up large debts, lost homes, livelihoods and reputations as they borrowed heavily to plug the incorrectly generated shortfalls in their branches.
As part of the inquiry into the scandal, its chair, Sir Wyn Williams, recommended the government, the Post Office and Fujitsu engage in a formal restorative justice plan to provide “full and fair redress
Restorative justice aims to repair harm by bringing together victims and those responsible.
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Long-sought family involvement
On Thursday, the Restorative Justice Council (RJC), which runs the project, said it would expand engagement to children and families of victims.
The move marked “a significantadvancement in the establishment of a national restorative justice programme for those impacted by the Post Office Horizon IT scandal”, the body said.
Relatives have long sought acknowledgement and support for the harm they suffered.
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‘We’ve carried the trauma for 20 years’
Some have told Sky News how their eating disorder escalated due to the prosecution of a parent, and they carried trauma for decades.
Calls for a family fund were made to redress the “chances that were taken from us growing up”.
What’s involved?
Online listening sessions for children of those affected and people previously unable to attend are planned in an effort to ensure all voices contribute to the restorative justice programme.
Also involved in the initiative is equipping the government (via the Department for Business and Trade), Post Office and Fujitsu “with the necessary skills and knowledge to engage in restorative dialogue with integrity”, the RJC said.
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Post Office scandal children seek justice
Group-based sessions with organisations involved in the scandal and a confidential safe space service for affected people to share their experiences and explore healing without the pressure of a formal process will be created.
Freelance restorative listeners are being recruited by the service for this purpose.
The formation of the scheme acknowledges the limitations of financial redress, with the RJC saying “true restoration requires truth, acknowledgement, accountability and meaningful action beyond financial compensation”.
The funding question
The restorative listening and wellbeing service is being funded by Fujitsu.
It comes amid questions as to the contribution of the Japanese multinational to redress.
Fujitsu has said it is “morally obligated” to contribute to the costs, but the extent would be determined by the outcome of the Horizon scandal public inquiry. Further inquiry reports are to be released in the coming months.
The Post Office is government-owned and so it’s taxpayers who fund victim payouts.
What next?
The RJC initiatives are pilot schemes for now.
Feedback from them is intended to shape the design of a full, long-term, national restorative justice programme, due to launch in April.
An updated report on restorative justice for Post Office victims will be published in January.
“The next phase is about translating their voices into real, restorative action – ensuring that healing, accountability and cultural change progress hand in hand,” said RJC chief executive Jim Simon.
So far, 145 individuals have been involved, with an extra 200 postmasters expected to be engaged between November and March.
“Engagement is good and continues to grow,” Mr Simon said.
The manager of the bulk of TGI Fridays’ restaurants around the world has swooped to buy its British operations in a deal which preserves all 2,000 jobs at the chain.
Sky News has learnt that Sugarloaf TGIF Management, run by former TGI Fridays chief executive Ray Blanchette, has struck a deal to take control of nearly 50 UK sites.
Industry sources said the deal was likely to be announced within days.
The transaction will see TGI Fridays’ UK arm form part of a growing international consolidation of the brand under Mr Blanchette.
The British chain, which employs just over 2,000 people and is said to have a strong booking pipeline for the crucial festive trading period, was sold just over a year ago to Calveton UK and Breal Capital, two investment firms.
The chain now operates from roughly the same number of restaurants as it did a year ago.
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In a response to an enquiry from Sky News, a spokesperson for the two selling shareholders said: “After a prolonged period of due diligence we are pleased to announce the sale of TGI Friday’s UK to Sugarloaf, the manager and custodian of the worldwide brand.
“During the 12 months of our tenure we have stabilised the team and supply chains, as well as completing the first phase of repositioning the brand through a national relaunch on July 4th this year, which has seen improvements in both revenues and covers.”
The sale of the UK business comes during a tough period for the hospitality industry, which is grappling with a stagnating economy and the impact of tax rises in last year’s budget.
Rachel Reeves, the chancellor, is under intense pressure not to raise business taxes further when she unveils this year’s budget late next month.
AWS revenue accelerated 20.2% to $33bn (almost £25bn), which CEO Andy Jassy said was a pace it hadn’t seen since 2022. AWS accounts for 60% of Amazon’s total operating income.
Image: While welcoming its latest results, Amazon has also issued a cautious sales outlook. File pic: Reuters
iPhone on the charge
With Donald Trump introducing punishing tariffs on India and China – the main manufacturing hubs for the iPhone – Apple’s record revenue has been even more welcome for boss Tim Cook.
The tariffs cost Apple $1.1bn (£824m) during the past quarter and are expected to cost another $1.4bn (just over £1bn) during the final three months of the year, but the new iPhone 17 range is a hit.
Consumers have been won over by a price point that didn’t stray above last year’s model, particularly in the US and Europe, leading to sales totalling $49bn (£36.1bn) during the July-September period – 6% up on last year.
Global market analyst IDC says almost 59 million iPhones were sold worldwide in the July-September quarter, putting Apple second behind Samsung at 61.4 million of their Android-powered phones.
Buoyed by the iPhone results, Apple earned $27.5bn (£21.4bn), or $1.85 per share (£1.44), nearly doubling its profit from a year ago. Revenue climbed 8% from a year ago to $102.5bn (£80bn).
Image: Tim Cook was famously once referred to by Donald Trump as ‘Tim Apple’. Pic: Reuters
Wall Street analysts had been cautious about both companies, and their tech rivals, because of uncertainty caused by tariffs and whether investment in AI has been overplayed.
While welcoming its latest results, Amazon has issued a cautious sales outlook for the fiscal fourth quarter, citing continued Trump tariffs as a possible bump in the revenue road.
Companies, including Amazon, are introducing AI into nearly every facet of their operations in hopes of reducing costs and boosting productivity. There have been tens of thousands of job losses at US tech firms this year.
On Wednesday, Federal Reserve Chair Jerome Powell said he did not believe the AI boom was a speculative bubble like the dot-com era, when many companies were “ideas rather than businesses”.
Today’s AI leaders “actually have earnings,” he said.