Connect with us

Published

on

Pedestrians walk past the NASDAQ MarketSite in New York’s Times Square.

Eric Thayer | Reuters

It seems like an eternity ago, but it’s just been a year.

At this time in 2021, the Nasdaq Composite had just peaked, doubling since the early days of the pandemic. Rivian’s blockbuster IPO was the latest in a record year for new issues. Hiring was booming and tech employees were frolicking in the high value of their stock options.

Twelve months later, the landscape is markedly different.

Not one of the 15 most valuable U.S. tech companies has generated positive returns in 2021. Microsoft has shed roughly $700 billion in market cap. Meta’s market cap has contracted by over 70% from its highs, wiping out over $600 billion in value this year.

In total, investors have lost roughly $7.4 trillion, based on the 12-month drop in the Nasdaq.

Interest rate hikes have choked off access to easy capital, and soaring inflation has made all those companies promising future profit a lot less valuable today. Cloud stocks have cratered alongside crypto.

There’s plenty of pain to go around. Companies across the industry are cutting costs, freezing new hires, and laying off staff. Employees who joined those hyped pre-IPO companies and took much of their compensation in the form of stock options are now deep underwater and can only hope for a future rebound.

IPOs this year slowed to a trickle after banner years in 2020 and 2021, when companies pushed through the pandemic and took advantage of an emerging world of remote work and play and an economy flush with government-backed funds. Private market darlings that raised billions in public offerings, swelling the coffers of investment banks and venture firms, saw their valuations marked down. And then down some more.

Rivian has fallen more than 80% from its peak after reaching a stratospheric market cap of over $150 billion. The Renaissance IPO ETF, a basket of newly listed U.S. companies, is down 57% over the past year.

Tech executives by the handful have come forward to admit that they were wrong.

The Covid-19 bump didn’t, in fact, change forever how we work, play, shop and learn. Hiring and investing as if we’d forever be convening happy hours on video, working out in our living room and avoiding airplanes, malls and indoor dining was — as it turns out — a bad bet.

Loading chart…

Add it up and, for the first time in nearly two decades, the Nasdaq is on the cusp of losing to the S&P 500 in consecutive years. The last time it happened the tech-heavy Nasdaq was at the tail end of an extended stretch of underperformance that began with the bursting of the dot-com bubble. Between 2000 and 2006, the Nasdaq only beat the S&P 500 once.

Is technology headed for the same reality check today? It would be foolish to count out Silicon Valley or the many attempted replicas that have popped up across the globe in recent years. But are there reasons to question the magnitude of the industry’s misfire?

Perhaps that depends on how much you trust Mark Zuckerberg.

Meta’s no good, very bad, year

It was supposed to be the year of Meta. Prior to changing its name in late 2021, Facebook had consistently delivered investors sterling returns, beating estimates and growing profitably with historic speed.

The company had already successfully pivoted once, establishing a dominant presence on mobile platforms and refocusing the user experience away from the desktop. Even against the backdrop of a reopening world and damaging whistleblower allegations about user privacy, the stock gained over 20% last year.

But Zuckerberg doesn’t see the future the way his investors do. His commitment to spend billions of dollars a year on the metaverse has perplexed Wall Street, which just wants the company to get its footing back with online ads.

Meta Reality Labs VP: Company's building a brand new computing platform and it's not cheap

The big and immediate problem is Apple, which updated its privacy policy in iOS in a way that makes it harder for Facebook and others to target users with ads.

With its stock down by two-thirds and the company on the verge of a third straight quarter of declining revenue, Meta said earlier this month it’s laying off 13% of its workforce, or 11,000 employees, its first large-scale reduction ever.

“I got this wrong, and I take responsibility for that,” Zuckerberg said.

Loading chart…

Mammoth spending on staff is nothing new for Silicon Valley, and Zuckerberg was in good company on that front.

Software engineers had long been able to count on outsized compensation packages from major players, led by Google. In the war for talent and the free flow of capital, tech pay reached new heights.

Recruiters at Amazon could throw more than $700,000 at a qualified engineer or project manager. At gaming company Roblox, a top-level engineer could make $1.2 million, according to Levels.fyi. Productivity software firm Asana, which held its stock market debut in 2020, has never turned a profit but offered engineers starting salaries of up to $198,000, according to H1-B visa data.

Fast forward to the last quarter of 2022, and those halcyon days are a distant memory.

Layoffs at Cisco, Meta, Amazon and Twitter have totaled nearly 29,000 workers, according to data collected by the website Layoffs.fyi. Across the tech industry, the cuts add up to over 130,000 workers. HP announced this week it’s eliminating 4,000 to 6,000 jobs over the next three years.

For many investors, it was just a matter of time.

“It is a poorly kept secret in Silicon Valley that companies ranging from Google to Meta to Twitter to Uber could achieve similar levels of revenue with far fewer people,” Brad Gerstner, a tech investor at Altimeter Capital, wrote last month.

Gerstner’s letter was specifically targeted at Zuckerberg, urging him to slash spending, but he was perfectly willing to apply the criticism more broadly.

“I would take it a step further and argue that these incredible companies would run even better and more efficiently without the layers and lethargy that comes with this extreme rate of employee expansion,” Gerstner wrote.

Microsoft's president responds to big tech layoffs

Activist investor TCI Fund Management echoed that sentiment in a letter to Google CEO Sundar Pichai, whose company just recorded its slowest growth rate for any quarter since 2013, other than one period during the pandemic.

“Our conversations with former executives suggest that the business could be operated more effectively with significantly fewer employees,” the letter read. As CNBC reported this week, Google employees are growing worried that layoffs could be coming.

SPAC frenzy

Remember SPACs?

Those special purpose acquisition companies, or blank-check entities, created so they could go find tech startups to buy and turn public were a phenomenon of 2020 and 2021. Investment banks were eager to underwrite them, and investors jumped in with new pools of capital.

Loading chart…

SPACs allowed companies that didn’t quite have the profile to satisfy traditional IPO investors to backdoor their way onto the public market. In the U.S. last year, 619 SPACs went public, compared with 496 traditional IPOs.

This year, that market has been a bloodbath.

The CNBC Post SPAC Index, which tracks the performance of SPAC stocks after debut, is down over 70% since inception and by about two-thirds in the past year. Many SPACs never found a target and gave the money back to investors. Chamath Palihapitiya, once dubbed the SPAC king, shut down two deals last month after failing to find suitable merger targets and returned $1.6 billion to investors.

Then there’s the startup world, which for over a half-decade was known for minting unicorns.

Last year, investors plowed $325 billion into venture-backed companies, according to EY’s venture capital team, peaking in the fourth quarter of 2021. The easy money is long gone. Now companies are much more defensive than offensive in their financings, raising capital because they need it and often not on favorable terms.

Venture capitalists are cashing in on clean tech, says VC Vinod Khosla

“You just don’t know what it’s going to be like going forward,” EY venture capital leader Jeff Grabow told CNBC. “VCs are rationalizing their portfolio and supporting those that still clear the hurdle.”

The word profit gets thrown around a lot more these days than in recent years. That’s because companies can’t count on venture investors to subsidize their growth and public markets are no longer paying up for high-growth, high-burn names. The forward revenue multiple for top cloud companies is now just over 10, down from a peak of 40, 50 or even higher for some companies at the height in 2021.

The trickle down has made it impossible for many companies to go public without a massive markdown to their private valuation. A slowing IPO market informs how earlier-stage investors behave, said David Golden, managing partner at Revolution Ventures in San Francisco.

“When the IPO market becomes more constricted, that circumscribes one’s ability to find liquidity through the public market,” said Golden, who previously ran telecom, media and tech banking at JPMorgan. “Most early-stage investors aren’t counting on an IPO exit. The odds against it are so high, particularly compared against an M&A exit.”

Loading chart…

There have been just 173 IPOs in the U.S. this year, compared with 961 at the same point in 2021. In the VC world, there haven’t been any deals of note.

“We’re reverting to the mean,” Golden said.

An average year might see 100 to 200 U.S. IPOs, according to FactSet research. Data compiled by Jay Ritter, an IPO expert and finance professor at the University of Florida, shows there were 123 tech IPOs last year, compared with an average of 38 a year between 2010 and 2020.

Buy now, pay never

There’s no better example of the intersection between venture capital and consumer spending than the industry known as buy now, pay later.

Companies such as Affirm, Afterpay (acquired by Block, formerly Square) and Sweden’s Klarna took advantage of low interest rates and pandemic-fueled discretionary incomes to put high-end purchases, such as Peloton exercise bikes, within reach of nearly every consumer.

Affirm went public in January 2021 and peaked at over $168 some 10 months later. Affirm grew rapidly in the early days of the Covid-19 pandemic, as brands and retailers raced to make it easier for consumers to buy online.

Loading chart…

By November of last year, buy now, pay later was everywhere, from Amazon to Urban Outfitters‘ Anthropologie. Customers had excess savings in the trillions. Default rates remained low — Affirm was recording a net charge-off rate of around 5%.

Affirm has fallen 92% from its high. Charge-offs peaked over the summer at nearly 12%. Inflation paired with higher interest rates muted formerly buoyant consumers. Klarna, which is privately held, saw its valuation slashed by 85% in a July financing round, from $45.6 billion to $6.7 billion.

The road ahead

That’s all before we get to Elon Musk.

The world’s richest person — even after an almost 50% slide in the value of Tesla — is now the owner of Twitter following an on-again, off-again, on-again drama that lasted six months and was about to land in court.

Musk swiftly fired half of Twitter’s workforce and then welcomed former President Donald Trump back onto the platform after running an informal poll. Many advertisers have fled.

And corporate governance is back on the docket after this month’s sudden collapse of cryptocurrency exchange FTX, which managed to grow to a $32 billion valuation with no board of directors or finance chief. Top-shelf firms such as Sequoia, BlackRock and Tiger Global saw their investments wiped out overnight.

“We are in the business of taking risk,” Sequoia wrote in a letter to limited partners, informing them that the firm was marking its FTX investment of over $210 million down to zero. “Some investments will surprise to the upside, and some will surprise to the downside.”

Even with the crypto meltdown, mounting layoffs and the overall market turmoil, it’s not all doom and gloom a year after the market peak.

Golden points to optimism out of Washington, D.C., where President Joe Biden’s Inflation Reduction Act and the Chips and Science Act will lead to investments in key areas in tech in the coming year.

Funds from those bills start flowing in January. Intel, Micron and Taiwan Semiconductor Manufacturing Company have already announced expansions in the U.S. Additionally, Golden anticipates growth in health care, clean water and energy, and broadband in 2023.

“All of us are a little optimistic about that,” Golden said, “despite the macro headwinds.”

WATCH: There’s more pain ahead for tech

There's more pain ahead for tech, warns Bernstein's Dan Suzuki

Continue Reading

Technology

Alibaba shares fall 5% in premarket trading after posting 86% profit drop

Published

on

By

Alibaba shares fall 5% in premarket trading after posting 86% profit drop

Alibaba said it is working on a rival to ChatGPT, the artificial intelligence chatbot that has caused excitement across the world. Alibaba said its own product is currently undergoing internal testing.

Kuang Da | Visual China Group | Getty Images

Shares of Alibaba dropped after the Chinese giant’s net profit plunged in the fiscal fourth quarter ended in March.

Here’s how Alibaba did in the March quarter versus LSEG consensus estimates:

  • Revenue: 221.9 billion Chinese yuan ($30.7 billion) versus 219.66 billion yuan expected.

Net income attributable to ordinary shareholders came in at 3.3 billion yuan, down 86% year-on-year.

Shares of Alibaba were around 5% lower in premarket trading in the U.S.

Alibaba had a rocky year in 2023, when it carried out its largest-ever corporate structure overhaul. It also separately implemented several high-profile management changes, with company veteran Eddie Wu taking over the reins as chief executive in September.

in a bid to signal confidence to shareholders, the Chinese tech giant said earlier this year that it increased its share buyback program by $25 billion through the end of March 2027.

Alibaba has been grappling with cautious consumer spending in China, but saw signs of a slight recovery in its core e-commerce business in the March quarter.

The Hangzhou-headquartered company has been ramping up its overseas push amid a domestic slowdown, where Alibaba has faced rising competition from low-cost players like PDD.

Revenue for the Taobao and Tmall division, which houses Alibaba’s China e-commerce business, rose 4% year-on-year to 93.2 billion yuan. That was faster than the 2% growth in the previous quarter.

Customer management revenue — which are sales received from services such as marketing that Alibaba sells to merchants on its Taobao and Tmall e-commerce platforms — rose 5% year-on-year, after coming in flat in the previous quarter. Alibaba’s international commerce business also logged a revenue increase of 45% year-on-year to 27.4 billion yuan.

Earlier this year, CEO Wu vowed to “reignite” growth in the e-commerce firm with further investments. There appear to be early signs of that taking hold in the March quarter.

“This quarter’s results demonstrate that our strategies are working and we are returning to growth,” Wu said in the earnings release.

The profit drop casts a long shadow on the earnings. Alibaba said the reason for the fall is “primarily attributable to a net loss from our investments in publicly-traded companies during the quarter, compared to a net gain in the same quarter last year, due to the mark-to-market changes.”

Alibaba touts AI growth

Investors are laser focused on Alibaba’s cloud computing division, which has struggled to reignite growth. The company was planning to spin off the cloud unit, but scrapped plans for an initial public offering last year.

Alibaba said its cloud computing unit brought it a revenue of 25.6 billion yuan, up just 3% year-on-year and marking the same growth rate seen in the previous quarter. 

The Chinese giant said it is in the process of reducing “low-margin project-based” contracts in its cloud division and expects AI-related products and public cloud, which relates to enterprise customers, to “offset the impact of the roll-off of project-based revenues.”

During the March quarter, AI-related revenue experienced “triple-digit growth year-over-year.”

“AI-related revenue was generated from various sectors including foundational model companies, internet companies, as well as customers from industries such as financial services and automotive,” Alibaba said.

Continue Reading

Technology

Fintech firm Klarna says 90% of its employees are using generative AI daily

Published

on

By

Fintech firm Klarna says 90% of its employees are using generative AI daily

Rafael Henrique | SOPA Images | LightRocket via Getty Images

Swedish financial technology company Klarna said Tuesday that nearly 9 out of 10 employees in its 5,000-strong workforce are now using generative artificial intelligence tools in their daily work.

Klarna, which lets individuals split their purchases into interest-free, monthly installments, said over 87% of its employees are using generative AI tools, including OpenAI’s ChatGPT and its own internal AI assistant.

The biggest users of generative AI in the company are those in non-technical groups, such as communications (92.6%), marketing (87.9%) and legal (86.4%), Klarna said.

At those rates, Klarna is seeing much higher adoption of generative AI within the company than in the broader corporate world.

According to a survey by consultancy firm Deloitte, 61% of people working with a computer use generative AI programs in their day-to-day work — sometimes without their line manager being aware.

Klarna has its own internal AI assistant, called Kiki.

According to the firm, 85% of all its employees now use Kiki, and the chatbot now responds to an average of 2,000 queries a day.

Key uses of generative AI

Klarna said a key use of generative AI — namely, OpenAI’s ChatGPT — by its communications teams was in evaluating whether press articles written about the company are positive or negative.

Klarna’s lawyers are using ChatGPT Enterprise, the business-grade version of OpenAI’s tech, to create first drafts of common types of contract, cutting the hours it takes to draft up a contract.

“You still need to adapt it to make it work for your particular case but instead of an hour you can draft a contract in ten minutes,” Selma Bogren, senior managing legal counsel at Klarna, said in a press statement.

AI as a boon to the bottom line

Klarna has been touting AI as a major boon to its bottom line as the company has pushed to steer its narrative away from the heady days of 2020 and 2021.

In those years, the environment for technology companies like Klarna was characterized by massive increases in spending on hiring and growing at all costs, thanks to the availability of cheap capital.

In 2022, Klarna laid off around 10% of its global workforce in an effort to cut down costs and prepare its business for economic turbulence caused by Russia’s invasion of Ukraine.

The company’s valuation shrank 85% to $6.7 billion in 2022 from 2021.

Klarna has said its decision to cut jobs en masse has paid off, while adoption of AI has enabled its underlying business to become more profitable.

The firm reported its first quarterly profit in four years for its September quarter, which it attributed to a reduction of credit losses as well as investments into AI.

In February, Klarna said its AI chatbot was doing the work of 700 full-time customer service jobs, netting the firm $40 million in savings.

The news caused shares of French outsourcing giant Teleperformance to tumble by nearly 20% as investors feared AI would disrupt the company’s own profitable call center business in the future. 

Continue Reading

Technology

Why OpenAI is the first company to be No. 1 on the CNBC Disruptor 50 list two years in a row

Published

on

By

Why OpenAI is the first company to be No. 1 on the CNBC Disruptor 50 list two years in a row

Persephone Kavallines

It’s a first for the annual CNBC Disruptor 50 list: a company landing at No. 1 for the second year in a row.

Perhaps no surprise, that company is OpenAI. More than any other startup in the 12-year history of the Disruptor 50 list, OpenAI’s disruptive impact and potential is unparalleled.

What’s distinct about the company and the AI revolution it’s leading is that OpenAI is not working in opposition to incumbents but rather as a partner to tech giants and other large corporations. It’s serving as an ally to help navigate and implement unprecedented changes, with new tools that can be customized for consumers and enterprise data sets.

OpenAI is not unique, but rather, represents a generation of AI startups that are aligned with the giants because of the compute power, and the massive funding, required to accelerate artificial intelligence learning. In fact, 34 of this year’s Disruptor 50 companies describe AI as critically important to more than half of their revenue. Thirteen say that it is generative AI, specifically, that is critically important to the majority of sales.

More coverage of the 2024 CNBC Disruptor 50

OpenAI topped the list for an unprecedented second year due to the company’s ongoing pace of innovation. In the past year, OpenAI has grown dramatically, announcing a range of new products and services related to its GPT large language model and business partnerships, as its consumer subscription option and a range of enterprise licensing deals have helped it generate a reported $2 billion in annual revenue.

On Monday, OpenAI launched a new AI model and desktop version of ChatGPT, along with an updated user interface. In a livestream event, Chief Technology Officer Mira Murati said the new model, GPT-4o, is “much faster,” with improved capabilities in text, video and audio. “This is the first time that we are really making a huge step forward when it comes to the ease of use,” Murati said.

After a dramatic boardroom battle in November, in which CEO Sam Altman was ousted and then just a few days later brought back after outrage from investors and employees, the company strengthened its board and management structure, with Altman himself rejoining the board in March. The scramble to rehire Altman and his team revealed the depth of corporate and venture capital support for the OpenAI CEO as an innovator and leader.

Then in February, the company debuted its text-to-video generator Sora (later in the year, an audio AI, Voice Engine, was also unveiled in a limited test) and it completed a funding round that valued the company at a reported $80 billion, up from a reported $29 billion at the time it was named No. 1 on the Disruptor 50 list in 2023.

OpenAI's Brad Lightcap on new content tool, copyright claims and AI outlook

Altman has positioned himself as a thought leader in terms of AI regulation, after testifying last year before Congress about the need for smart and careful AI guardrails. And the company is at the center of a maelstrom of concern about artificial intelligence. OpenAI is the focus of regulatory scrutiny, with the FTC probing whether it broke consumer protection laws and the SEC looking at whether, during Altman’s brief ouster, investors were misled. Meanwhile, the company has beefed up its legal team as it fights a range of lawsuits, from publishing companies, including The New York Times, and individual artists, such as author Jodi Picoult, suing over copyright violation.

But at the same time, OpenAI has struck new deals with IAC’s publisher Meredith, parent of Food & Wine and People, and the Financial Times, to compensate them for the use of their IP, and to drive traffic back to their content.

AI’s wave extends to many industries

This wave of AI innovation echoes that of the rise of the internet around the turn of the century, and mobile and cloud revolutions, but has some distinct characteristics. The current wave of AI disruptors, such as Databricks (No. 5 on this year’s list), Anthropic (No. 7), Scale AI (No. 12), Cohere (No. 30), AlphaSense (No. 40) and Glean (No. 43) is marked by a rapid pace of change, with the progress made every year by large language models, as well as by their reliance on costly chips and infrastructure.

Unlike the founded-in-a-garage mythology that dominated the Googles and PayPals of prior tech cycles, these AI-driven companies need GPUs and data centers, which has led most of them to partner with giants ranging from Microsoft and Nvidia to Oracle, Salesforce, Amazon and Alphabet. As a result we may not see as many new entrants into the AI sector as so-called Web 1.0 and 2.0, but the companies that do succeed, like those on our Disruptor 50 list, have the potential to be far more impactful and disruptive.

This year’s Disruptor 50 companies are using AI — and other key technologies, such as robotics and the cloud — across a wide range of industries. 

Enterprise tech is the best-represented sector, with 14 companies on this year’s list, including Databricks and AlphaSense, which are using AI to drive efficiencies and better mine data across key industries like finance.

Fintech is the second-best represented sector, with 10 companies on this year’s list, including Brex (No. 4), Chime (No. 22) and Ramp (No. 32), which have integrated AI assistants to streamline consumer interactions, generate suggestions and advise on efficient corporate budgeting.

In the health-care and biotech space, there are eight companies, including ElevateBio (No. 8), Generate Biomedicines (No. 25) and Spring Health (No. 45), using AI to accelerate drug development and improve patient outcomes.

And we’re seeing AI power the aerospace and defense industry. No. 2 on the list, Anduril, recently introduced new AI-powered drones, and uses an AI-powered operating system to infuse autonomy into a range of defense and security systems.

Just as every company, regardless of its industry, has become a tech company, pretty soon, every type of company will integrate AI.

The 2024 CNBC Disruptor 50: OpenAI becomes first back-to-back No. 1 company

Continue Reading

Trending