When Chevy announced it was dropping the price of the Chevy Bolt EV by $6,000 earlier this year to $25,600, it went from a good EV option to a great one. This is a 5-star-safety-rated sporty hatchback EV with 259 miles of real range, lots of space inside, and a great interior.
So good, in fact, I decided to do the unthinkable: buy one for my 70-something mom. Here’s how it went.
As a background, I’ve owned mostly Teslas (S, X, 3, Y) since 2013, and one of the things I like most about that experience is not having to deal with car dealers. I leased a 2017 Chevy Bolt from 2017 to 2020 and loved the car, but again, didn’t love the dealership experience on either end of the Bolt ownership. I went over this in my Bolt ownership retrospective.
With Chevy’s help, we identified a Bolt that was being sold for MSRP on its way to Serpentini Chevrolet in NE Ohio. I remember their ads from growing up – “American, and prooooouuuud of it!” – and even though the name sounds like “snake” in Italian, they’ve been around for a long time.
I spoke with a salesperson there about my requirements. “Just the car, please. No upgrades. No maintenance plan. No nothing.” We were very quickly on the same page. One nice thing about not being nearby was that I didn’t have to go into the dealership and deal with waiting, paperwork, and of course, the upselling and haggling.
After some minor delays, the car arrived on the lot. After taxes, destination, and other typical miscellaneous charges, the $26,500 Bolt EV price had grown to over $28,692.04. Backward Ohio doesn’t have any EV incentives and, in fact, charges an extra $200/year on registration for disincentivizing EVs. This kind of thinking is indicative of the governance that sends forward-thinking people packing for the coasts – I digress.
I wired the money to the dealership’s bank account and told my mom and brother that it was plated and ready to be picked up the next day. After calling the insurance company and having it added to their plan, they went to the dealership the next day.
Dealerships suck
Did I mention dealerships suck? They almost universally do. I had almost forgotten how bad my experience was in New York when I picked up mine in 2017. The salespeople there in Ohio decided to hit my 70-year-old mom, who doesn’t know much about cars, let alone EVs, with a bullshit maintenance plan upsell. (Free oil changes!) According to her, it wasn’t an option – it was just a choice between that one and a more expensive one. She wrote a check for almost $2000 even though I had already paid for the car and told them I didn’t want any of their BS maintenance plans. My brother called me and told me what was happening.
I picked up the phone and started screaming at those $%#* cockroaches because, apparently, a customer who wanted to buy a car sight unseen with cash wasn’t enough of a gift – they had to try to steal a few weeks of retirement money from a widow. I’m not still mad, I swear.
To their credit (?). they did quickly tear up my mom’s check and apologize, and I guess they have a system in place that incentivizes this behavior. Also, Serpentini did originally offer the car at MSRP, which was decent in those times. Shoutout to Chris there for the help.
After the remote scene I caused, they gave my mom and brother a quick rundown of the car. My mom drove the car home timidly but figured out the car pretty quickly. She’s coming from a 2010 Prius, so it wasn’t night and day different.
Qmerit charger install
One genuinely genius move that Chevy made was offering either $1,000 of EVgo fast charging credit or $1,000 toward a Qmerit home EV charging unit install as part of buying a Bolt. That’s going to get new EV owners off on the right foot, and I was excited to get a Level 2 charger installed in my childhood home.
Unfortunately, Qmerit never responded to the order request, and again, almost a month after the car purchase, I had to intervene. I called Qmerit, and they said the dealer never approved the work order. I called the dealer again, and they said they sent the order to Qmerit. I rang up the Chevrolet concierge to hopefully mediate, but everyone just kept pointing fingers at each other. Finally, I did a three-way conference call and told them all that the call wasn’t going to end until someone took responsibility for this.
Finally, I got a guy at Qmerit to take responsibility and project manage the operation. He got approval from the dealership manually and found an installer near the dealership but 30 miles from my mom’s house. The first estimate was $2,500 (so we’d pay $1,500). That included a device necessitated because the 80A breaker box was nearly full. We had a decommissioned breaker for a hot tub that made this unnecessary.
I had specced out the install with a local electrician who said it would cost $500, which broke down to about $250 in parts and $250 in labor. Inspection was separate.
I got a second installer from Qmerit to offer it for $1600, which would have still cost us more than just having our local guy do it. I showed the $500 estimate to the Qmerit project manager and finally got an under-$1,000 estimate that would be reimbursed with Chevy’s generous offer. Days later, the 240V plug was installed.
The post-mortem on Qmerit that I sent to Chevy:
Qmerit says that hundreds of new Chevy Bolt owners go through this same problem.
It sounds like the system that communicates between dealers and Qmerit often breaks down, and it is up to the customer to get everyone on the same page. Bad experience.
Qmerit needs a dedicated project manager to keep everyone in line. They obfuscated the situation and solution until they knew I was going to keep calling them. I imagine many give up.
The installers told me that plugs were dumb and wanted to do straight wire. I think this option is best for some but not all – should be some literature about that to help customers decide.
Two installers told me that Qmerit takes a 20-30% cut, so they pass on the extra cost to the customer. So a real $750 install will use the full $1000 credit.
240V Level 2 charger standard on EUV, but only 120V in EV
So the dealer and Qmerit both dropped the ball earlier so it was my turn to fail. I was under the impression that the Bolt EV and EUV both came with 240V Level 2 charge cables (Webasto Go OEM). Turns out that the Bolt EUV comes with it standard while it is a $295 option on the EV. The Bolt EV comes with an old 120V Level 1 charger, so my mom didn’t have anything to plug into the 240V outlet like I had assumed.
She doesn’t drive much and was doing fine with the 110V charger, which puts on about 4 miles/hour of charge. That equates to about 60 miles in the 15 hours she’s not using it, more than she almost ever drives in a day.
In the short term, I sent one of these adapters which allows the Level 1 charger that comes with the Bolt EV to accept 240V (x12A) and charge at almost 3kW, which means a full charge from dead (65kWh) can happen in 24 hours. I plan to have a proper 240V Level 2 charging option there by the end of the month. I have to wonder how much GM is saving by putting a Level 1 charger in the car vs. a $295 Level 2 charger option. I bet it is under $100, and I’m pretty sure people would rather pay extra for the better charger.
Mom loves the Bolt EV
Initial hesitation gave way to outright love of the little vehicle. Things she didn’t know she would love:
Always warm when starting. Can start heat in the garage.
Easy to get in and out. Hatchback easy to open and close.
Wireless CarPlay great for Music and Maps. Easy to make and take calls.
Headlights are brighter than the Prius. Easier to drive at night.
Loves rear view monitor when backing up. Small size makes parking/garage easy.
No more range anxiety after first few weeks.
Loves talking about it with strangers who ask about EVs.
“Smooth!”
Doesn’t like:
Wipers. They aren’t in sync, and they come from both angles, which is distracting.
Has left it on a few times because it is so quiet.
Had F-150 Lightning to compare to my mom’s Chevy Bolt last weekend in Ohio. Obviously huge difference. Similar range, double the battery in F-150. Felt like Bolt could have fit in the back of the F-150 (it couldn’t). Stories coming @electrekcopic.twitter.com/tI3mVdo0xy
It wasn’t an easy journey, but it was worth it. The dealer experience is still broken in my opinion compared to EV players like Tesla, Lucid, and Rivian. I’m not even sure it is fixable. Ford and Volvo/Polestar are trying to spin off their EV groups so they can escape dealer headaches. Chevy and Ford have told me they are trying to eliminate and threaten dealers who do markups. But they still proliferate. My best advice to consumers is just hold your nose and get the dealer experience over with. Try to do as much over the phone or on email as possible and stick to your guns when picking up the vehicle.
But the final Bolt EV product is fantastic, even for someone like my mom who isn’t terribly interested in learning new technology or changing how she does things. Yes, the Bolt EV has slow 54kw DC fast charging, slippery FWD, and other minor shortcomings. But there are so many positives for every negative, and for my mom, who will rarely (if ever) go on a 250+ mile trip, fast charging is moot.
So my mom loves it, and yours probably will too.
I had a chance to drive her Bolt EV when I drove through town (with the absurdly big in comparison Ford F-150). It was an absolute pleasure, especially for city driving and parking. So much so, I think I might get one of my own.
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In a bold bid to combat the crippling air pollution crisis in its capital, Delhi, Indian lawmakers have begun high-level discussions about a plan to phase out gas and diesel combustion vehicles by 2035 – a move that could cause a seismic shift in the global EV space and provide a cleaner, greener future for India’s capital.
Long considered one of the world’s most polluted capital cities, Indian capital Delhi is taking drastic steps to cut back pollution with a gas and diesel engine ban coming soon – but they want results faster than that. As such, Delhi is starting with a city-wide ban on refueling vehicles more than 15 years old, and it went into effect earlier this week. (!)
“We are installing gadgets at petrol pumps which will identify vehicles older than 15 years, and no fuel will be provided to them,” said Delhi Environment Minister Manjinder Singh Sirsa … but they’re not stopping there. “Additionally, we will intensify scrutiny of heavy vehicles entering Delhi to ensure they meet prescribed environmental standards before being allowed entry.”
The Economic Times is reporting that discussions are underway to pass laws requiring that all future bus purchases will be required to be electric or “clean fuel” (read: CNG or hydrogen) by the end of this year, with a gas/diesel ban on “three-wheelers and light goods vehicles,” (commercial tuk-tuks and delivery mopeds) potentially coming 2026 to 2027 and a similar ban privately owned and operated cars and bikes coming “between 2030 and 2035.”
Electrek’s Take
Xpeng EV with Turing AI and Bulletproof battery; via XPeng.
Last week, Parker Hannifin launched what they’re calling the industry’s first certified Mobile Electrification Technology Center to train mobile equipment technicians make the transition from conventional diesel engines to modern electric motors.
The electrification of mobile equipment is opening new doors for construction and engineering companies working in indoor, environmentally sensitive, or noise-regulated urban environments – but it also poses a new set of challenges that, while they mirror some of the challenges internal combustion faced a century ago, aren’t yet fully solved. These go beyond just getting energy to the equipment assets’ batteries, and include the integration of hydraulic implements, electronic controls, and the myriad of upfit accessories that have been developed over the last five decades to operate on 12V power.
At the same time, manufacturers and dealers have to ensure the safety of their technicians, which includes providing comprehensive training on the intricacies of high-voltage electric vehicle repair and maintenance – and that’s where Parker’s new mobile equipment training program comes in, helping to accelerate the shift to EVs.
“We are excited to partner with these outstanding distributors at a higher level. Their commitment to designing innovative mobile electrification systems aligns perfectly with our vision to empower machine manufacturers in reducing their environmental footprint while enhancing operational efficiency,” explains Mark Schoessler, VP of sales for Parker’s Motion Systems Group. “Their expertise in designing mobile electrification systems and their capability to deliver integrated solutions will help to maximize the impact of Parker’s expanding METC network.”
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The manufacturing equipment experts at Nott Company were among the first to go through the Parker Hannifin training program, certifying their technicians on Parker’s electric motors, drives, coolers, controllers and control systems.
“We are proud to be recognized for our unwavering dedication to advancing mobile electrification technologies and delivering cutting-edge solutions,” says Nott CEO, Markus Rauchhaus. “This milestone would not have been possible without our incredible partners, customers and the team at Nott Company.”
In addition to Nott, two other North American distributors (Depatie Fluid Power in Portage, Michigan, and Hydradyne in Fort Worth, Texas) have completed the Parker certification.
Electrek’s Take
T7X all-electric track loader at CES 2022; via Doosan Bobcat.
With the rise of electric equipment assets like Bobcat’s T7X compact track loader and E10e electric excavator that eliminate traditional hydraulics and rely on high-voltage battery systems, specialized electrical systems training is becoming increasingly important. Seasoned, steady hands with decades of diesel and hydraulic systems experience are obsolete, and they’ll need to learn new skills to stay relevant.
Certification programs like Parker’s are working to bridge that skills gap, equipping technicians with the skills to maximize performance while mitigating risks associated with high-voltage systems. Here’s hoping more of these start popping up sooner than later.
Based on a Peterbilt 579 commercial semi truck, the ReVolt EREV hybrid electric semi truck promises 40% better fuel economy and more than twice the torque of a conventional, diesel-powered semi. The concept has promise – and now, it has customers.
Austin, Texas-based ReVolt Motors scored its first win with specialist carrier Page Trucking, who’s rolling the dice on five of the Peterbilt 579-based hybrid big rigs — with another order for 15 more of the modified Petes waiting in the wings if the initial five work out.
The deal will see ReVolt’s “dual-power system” put to the test in real-world conditions, pairing its e-axles’ battery-electric torque with up to 1,200 miles of diesel-extended range.
ReVolt Motors team
ReVolt Motors team; via ReVolt.
The ReVolt team starts off with a Peterbilt, then removes the transmission and drive axle, replacing them with a large genhead and batteries. As the big Pete’s diesel engine runs (that’s right, kids – the engine stays in place), it creates electrical energy that’s stored in the trucks’ batteries. Those electrons then flow to the truck’s 670 hp e-axles, putting down a massive, 3500 lb-ft of Earth-moving torque to the ground at 0 rpm.
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The result is an electrically-driven semi truck that works like a big BMW i3 or other EREV, and packs enough battery capacity to operate as a ZEV (sorry, ZET) in ports and urban clean zones. And, more importantly, allows over-the-road drivers to hotel for up to 34 hours without idling the engine or requiring a grid connection.
That ability to “hotel” in the cab is incredibly important, especially as the national shortage of semi truck parking continues to worsen and the number of goods shipped across America’s roads continues to increase.
And, because the ReVolt trucks can hotel without the noise and emissions of diesel or the loss of range of pure electric, they can immediately “plug in” to existing long-haul routes without the need to wait for a commercial truck charging infrastructure to materialize.
“Drivers should not have to choose between losing their longtime routes because of changing regulatory environments or losing the truck in which they have already made significant investments,” explains Gus Gardner, ReVolt founder and CEO. “American truckers want their trucks to reflect their identity, and our retrofit technology allows them to continue driving the trucks they love while still making a living.”
If all of that sounds familiar, it’s probably because you’ve heard of Hyliion.
In addition to being located in the same town and employing the same idea in the same Peterbilt 579 tractor, ReVolt even employs some of the same key players as Hyliion: both the company’s CTO, Chandra Patil, and its Director of Engineering, Blake Witchie, previously worked at Hyliion’s truck works.
Still, Hyliion made their choice when they shut down their truck business. ReVolt seems to have picked up the ball – and their first customer is eager to run with it.
“Our industry is undergoing a major transition, and fleet owners need practical solutions that make financial sense while reducing our environmental impact,” said Dan Titus, CEO of Page Trucking. “ReVolt’s hybrid drivetrain lowers our fuel costs, providing our drivers with a powerful and efficient truck, all without the need for expensive charging infrastructure or worrying about state compliance mandates. The reduced emissions also enable our customers to reduce their Scope 2 emissions.”
Page Trucking has a fleet of approximately 500 trucks in service, serving the agriculture, hazardous materials, and bulk commodities industries throughout Texas. And, if ReVolt’s EREV semis live up to their promise, expect them to operate a lot more than 20 of ’em.