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Eye-watering energy price rises have left millions of people worried about the cost of turning on their heating as sub-zero temperatures hit Britain this winter.

Sky News presenter Jonathan Samuels is joined by a panel to answer viewers’ questions. The experts are: GP Dr Helen Salisbury; personal finance expert Jasmine Birtles; and Helen Barnard from the Joseph Rowntree Foundation, a charity which conducts and funds research aimed at ending poverty in Britain.

What’s your advice to vulnerable people who are really concerned about the cost of heating their homes?

Dr Helen Salisbury: It’s a really, really difficult time, but it’s important to remember that being in a cold home is actually not good for your health at all.

So we recommend that you keep the room that you’re in at about 18C, particularly if you’re over 65, particularly if you have mobility problems.

Ideally get up and move around every hour-or-so, because if you’re sitting still, you’re more likely to get cold.

What are the best settings to use for central heating to heat your home? Is it better to have a timer on and have big bursts at those moments in the day when you really need it, or is it better to perhaps have it on a lower setting, but keep it on all day?

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Jasmine Birtles: This has come up a lot recently. I checked with the Energy Savings Trust and they said it’s better to do it here and there, as and when you need it, not have it on all the time.

I have it on for an hour-or-so and once it’s sort of warmed up a bit I’ve got my jumpers on, layers, sheepskin boots, sheepskin and wool are the best ways of staying warm.

Another thing that I have is a heated overblanket. That means that, frankly it doesn’t matter what’s happening in the rest of the room – you’re warm.

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We know the government is helping, and there have been lots of headlines recently… but just remind us what help is available?

Helen Barnard: There has been help, there have been the cost-of-living packages with one-off grants and so on.

When we get to next April there will be a significant rise in benefits, but there isn’t more help coming this winter.

We’ve just done new research and we’ve found that three million low-income households can’t afford to heat their homes and actually 2.5 million can’t afford to eat properly or heat their homes.

So all the things the health experts are telling people to do – to have hot drinks, to keep the room warm – people simply can’t afford to do those things because the support is just inadequate to meet the situation we are in.

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‘I’ve had to disconnect my gas’

If I can’t afford to turn on the heating are there places I can go – especially if there are power cuts this winter?

Helen Barnard: There are quite a lot of people in communities who have started doing “warm hubs” so it’s worth looking on your local community page. I’ve heard there are some bakers actually, because they have got their ovens on all the time, who are opening up rooms.

But there is actually quite a lot of financial support some people may not be getting, so an awful lot of people don’t claim the benefits they could, and that would really help.

It’s worth going on to a website like the Turn 2 Us charity where you can do a benefit check and there is also a tool where you can find local grants.

The other thing is to talk to your energy supplier – they are legally obliged to help you come to a solution if you’re struggling to pay the bills.

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People get very scared and they don’t want to ask for help. This is a moment to absolutely ask for help, ask local charities, local authorities, and your energy supplier.

Cost of living calendar – reveal a different story every day

One thing people really worry about is being cut off – can you reassure people that won’t happen?

Jasmine Birtles: Yes, it won’t happen – particularly if you are on a contract, a direct debit.

Of course if you are on a pay-as-you-go meter then obviously if you are paying it, it’s not going to come out.

But if you are on direct debit, or if you are supposed to be on a contract and you can’t pay, they are not going to cut you off. However, those debts will mount.

Actually, a lot of them do have money to help. It tends to be one-off payments, but all the major energy suppliers they have, frankly, a few hundred pounds to give in certain circumstances if you qualify, so go first to your supplier and, as Helen says, try Turn 2 Us.

Also, try your local council. Some local councils – not all – have some discretionary money they use to help people who are suffering.

And if I can just add to what Helen said about the warm hubs, there is a website called warmwelcome.uk, which has a really helpful map of the UK, with all the various warm hubs that they are aware of, and I think more are being added.

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A year in the cost of living crisis

Dr Helen, what are your patients telling you? I’m sure you have seen people who have come to you in a real state, because it is not just your physical wellbeing but it is your mental wellbeing as well?

Absolutely, and people are very worried. And I think sometimes it is the fear that is so harmful to their health. They are thinking about looking after themselves, they are thinking about looking after their families.

I would quite like to add that there has been lots of talk here about going on websites, but a lot of people might not have that capacity, they might not be people who use sites on their mobile phones, they might not have mobile phones.

I think we also need to think about our neighbours, our friends, elderly people we know might need checking up on, just to make sure they have turned their heating on and they are not sitting there scared of the bills and not turning on the heating.

Being in too cold of an environment really increases your risk of strokes and heart attacks and it is just not worth it, so we need to be checking up on people and unfortunately sometimes we may get bills much higher than wanted, but we do need to keep warm.

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‘I’m very scared my rent will go up’

People with underlying health conditions need to be careful in cold weather, don’t they?

Dr Helen Salisbury: Absolutely, and partly that is about being unable to move about, but also you have lung diseases like COPD, that makes them more vulnerable and you are more likely to get inflections like flu and probably COVID-19 too, so you are less likely to be able to fight things off if you are cold and breathe in cold air.

The other thing that is quite worrying is people who are reliant on electricity for aids around the home for medical machinery, I think that is a real concern for some people with prices going so high.

Is it better to have a smart meter? If you don’t should you be taking regular meter readings?

Jasmine Birtles: There are two schools of thought with this.

On the one hand smart meters can be useful, particularly as a number of energy companies have apps that work with them. For example, there is one called Ivy Bud and you can find out how much you are using, when you are using it. You can also find out which appliances are using more than others.

But I’m hearing quite a number of people who are rather concerned about control – a lot of their information being known by goodness knows who.

If you are not keen on having a smart meter, I think it is a good idea to take some meter readings, once a month, so you are clear how much you are using and if you are not sure about your bills, or you don’t think the bills and readings match, you can complain to your supplier.

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What are the benefits of having a smart meter?

Jasmine Birtles: You can see what you’re using quite quickly, you can connect it to various apps and gizmos that will give you more control and knowledge of what you are using in real time.

You can look at one of these apps or one of these gizmos and it will say you are using up a lot of electricity and you will find you have left the iron on or something like that, so that’s useful.

But primarily it is useful to the energy company.

Energy companies tell me that smart meters enable them to see when people are using electricity and that means they can sort out the grid better and have less wastage. So I would say it is useful to the companies and the country as a whole, rather than individuals.

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Pensioner faces Christmas alone

What is being done for homeless people?

Helen Barnard: “Of course, we have got local authorities who are re-upping their policies to try and get people in during these very cold nights. But of course we have a problem in that we don’t have enough affordable homes, so what we often find is that people are brought in for a night or two and then finding themselves a sustainable place to live is very difficult.

I do think we need to be slightly careful because some of the advice we are giving to use apps can ring quite hollow for people who are out there who simply don’t have the money to turn the lights on, turn the heating on.

I think we need to get to grips with the fact that we have allowed our basic social security to fail so woefully.

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Greater Manchester Police makes ‘improvements’ in treatment of women including new rules on strip searches – but questions remain after Sky News investigation

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Greater Manchester Police makes 'improvements' in treatment of women including new rules on strip searches - but questions remain after Sky News investigation

Greater Manchester Police (GMP) says it has made wide-ranging changes to the treatment of women in custody, following a Sky News investigation.

This includes ending the use of police strip searches for “welfare” purposes and ensuring it is a “last resort” when looking for concealed items.

A Sky News investigation in 2023 into the custody practices of GMP led to an inquiry by former victims’ commissioner Dame Vera Baird.

In July 2024, the report found “horror stories” of police making “unlawful” arrests and unnecessary strip searches, sometimes to victims of domestic violence or sexual assault.

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From July 2023: Are women safe in custody?

A report today by the Greater Manchester mayor’s office welcomes the introduction of new measures including additional training for police officers dealing with domestic violence victims.

However, many victims are unconvinced. One such is Sophie, not her real name, telling her story for the first time.

She tells Sky News that even after the Baird Inquiry found her arrest was “unlawful” and the chief inspector called her treatment “appalling”, the police complaints department subsequently described the arrest as “acceptable”.

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Sophie’s experience was investigated by Dame Vera alongside other women who Sky News spoke to last year.

She was arrested at 3am in the summer of 2022, and detained for 11 hours following a trivial complaint made by her ex-partner. Her accuser was designated by the police as a highly violent, domestic abuse perpetrator.

Sophie, not her real name
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‘Sophie’ described her arrest as ‘an extension’ of her former partner’s ‘coercion’

Even so, Sophie was arrested at her home in the middle of the night after her abuser alleged she had broken his car wing mirror, 14 months previously, and that she had bruised his arms on an occasion when he had strangled her.

‘They knew what I was trying to protect myself from’

The man making the allegation was someone who had punched, strangled, pressed his thumbs into Sophie’s eyes and locked her up in the house.

Sophie told Sky News: “He’s got a history of domestic violence; he’s got a history of being incarcerated. They knew what I’d gone through, they knew what I was trying to protect myself from.

“I was in contact regularly with domestic violence support workers who were meeting with police liaison officers. They knew that I had the locks changed. They knew I had an alert on the house and my phone.”

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From August 2023: ‘I was gaslit, I was stonewalled,’ says Zayna Iman

Sophie describes the police arrest as “an extension of his coercion”. She later refused to accept a police caution and was charged with the offence of damaging a wing mirror before a judge threw the case out saying it was not in the public interest.

At a press conference in July this year, Dame Vera said: “I tell you ladies and gentlemen, if someone tried to strangle me, I’d probably bruise his arms as well.”

She said the arresting officers had “locked away their brains” and criticised the custody sergeant who had logged his justification for the arrest as “to protect a vulnerable person”, in reference to the violent man.

GMP Chief Constable Stephen Watson speaks to Sky's Jason Farrell
Image:
GMP Chief Constable Stephen Watson speaks to Sky’s Jason Farrell

A series of ‘failures’

At that time, GMP Chief Constable Stephen Watson said he was “appalled” by Sophie’s treatment.

He told Sky News: “It’s a systemic failure, a leadership failure, a process failure. I do think in individual circumstances it may be a failure of experience.”

And yet, one month after this, the police complaints department wrote to tell Sophie “there were sufficient grounds for your arrest”. The letter told her: “The service provided by the police was acceptable.”

Only after Sophie revealed that her case was part of the Baird Inquiry did the police retract these findings.

Read more on this story:
Woman claims ‘sex offenders are still serving as officers’
What has Greater Manchester Police learned from the Baird Review?

In a statement, GMP told Sky News: “The outcome Sophie was provided was incorrect. Having reviewed the handling of the complaint, our head of professional standards gave Sophie a personal apology and we are ensuring there is a full reinvestigation.

“Complaints relating to the Baird review – including Sophie’s – are subject to a fair and thorough examination, without fear or favour, by our Professional Standards Directorate.

“Where an investigation finds there to be a case to answer, we will ensure officers face disciplinary proceedings.

The Greater Manchester Police Headquarters located in Central Park in the Newton Heath area of the city
Image:
GMP headquarters located in Central Park in the Newton Heath area of Manchester


‘1,500 more domestic abuse survivors now getting justice’

“We are working hard to ensure that the people of Greater Manchester – particularly women and girls – can have confidence in their police force. This includes providing trauma-informed training for officers and getting better outcomes for victims – with 1,500 more domestic abuse survivors now getting justice compared to three years ago.

“Our communities can have confidence that the force is robust in maintaining good order and discipline. Those not fit to serve are being removed from GMP with more than 100 officers dismissed on the Chief Constable’s watch.”

However, Sky News has been told that most complaints relating to the Baird Inquiry are subject to ongoing investigation and, so far, no officers have been disciplined or dismissed.

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From July: Mark Dove says he was ‘left naked in cell for hours’

In response to the Baird Inquiry, GMP now has a dedicated female welfare officer in its custody suites and is soon to introduce a new independent oversight panel to scrutinise arrests.

According to the mayor’s office, 24 of the 26 recommendations from the inquiry have been implemented.

Mayor of Greater Manchester Andy Burnham said: “This is a landmark moment in our quest to improve the safety and treatment of women across Greater Manchester.

“It is clear that there is still progress to be made. The deputy mayor and I will continue to hold up a mirror to unacceptable practices wherever we find them.”

Deputy mayor Kate Green added: “While the implementation of these recommendations to date is welcome, it is essential that the improvements brought about are maintained and indeed built upon, and on behalf of the mayor I will continue to scrutinise GMP as it makes progress in these areas.”

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However, Sophie feels let down and says if she was in an abusive relationship again, she would think twice about going to the police.

“I wouldn’t just be OK with reporting something now, I would look at the consequences of me doing that, and what could happen as a result of me doing that, and how they would treat me,” she said.

“It’s going to take me longer to get over what happened to me that night in being arrested and being locked up than getting over being slapped or punched.”

Former victims’ commissioner Dame Vera Baird and Greater Manchester mayor Andy Burnham will be speaking to Wilfred Frost on Sky News Breakfast from 7.30am this morning.

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Harshita Brella: International manhunt under way for husband after woman’s body found in car boot

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Harshita Brella: International manhunt under way for husband after woman's body found in car boot

An international manhunt is under way for the husband of a murdered woman, whose body was found in the boot of a car.

The body of Harshita Brella was found in east London on Thursday, tens of miles away from her home in Corby.

On Sunday, Northamptonshire Police said they were looking for Pankaj Lamba – who they believe has left the country.

Sky News understands she had been under the protection of a court order designed for victims of domestic abuse.

“Our inquiries lead us to suspect that Harshita was murdered in Northamptonshire earlier this month by her husband Pankaj Lamba,” said chief inspector Paul Cash.

“We suspect Lamba transported Harshita’s body from Northamptonshire to Ilford by car.”

“Fast track” enquires were made after the force was contacted on Wednesday by someone concerned about Ms Brella’s welfare. After she failed to answer the door at her home in Skegness Walk, Corby, a missing person investigation was launched.

Her body was found inside the boot of a vehicle on Brisbane Road, Ilford, in the early hours of Thursday morning.

A post mortem – conducted at Leicester Royal Infirmary on Friday – established she had been murdered.

Harshita Brella, 24, from Corby. Her body was found in a car in east London.
Pic: Northamptonshire Police
Image:
Harshita Brella, 24, from Corby. Her body was found in a car in east London. Pic: Northamptonshire Police

More than 60 detectives are working on the case, with lines of enquiry including going house to house and property searches, as well as looking at CCTV and ANPR.

“We are of course continuing to appeal for any information that will help us piece together exactly what happened as we work to get justice for Harshita,” said chief inspector Cash.

“I urge anyone listening to or reading this statement, that if you saw anything suspicious in the past week or have any information, no matter how small, please contact us. We would always rather receive well-meaning information that turns out to be nothing as opposed to not receiving it all.”

Pankaj Lamba.
Image:
Pankaj Lamba. Pic: Northamptonshire Police

Force referred to police watchdog

On Saturday, Northamptonshire Police said it had made a mandatory referral to the Independent Office for Police Conduct due to previous contact between the force and the victim.

Northamptonshire Police previously said officers had been conducting investigations at three locations: Skegness Walk and Sturton Walk in Corby and Brisbane Road, Ilford, where Ms Brella’s body was found.

East Midlands Special Operations Major Crime Unit (EMSOU) and Northamptonshire Police said they were working “around the clock to establish the circumstances behind her death, including the exact location and timeframe in which it took place”.

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King Richard III given Yorkshire accent using state-of-the-art technology

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King Richard III given Yorkshire accent using state-of-the-art technology

State-of-the-art technology has been used to create a voice for King Richard III – giving him a Yorkshire accent.

A digital avatar of the medieval king’s head went on display in front of excited history fans at York Theatre Royal.

Richard III was king of England from 1483 until his death at the Battle of Bosworth in 1485, at the age of 32.

His remains were found in a car park in Leicester in 2012 by historian Philippa Langley.

Speaking about the recreation, she said: “We’ve got leading experts in their fields who have been working on this for 10 years and so everything has been meticulously researched, meticulously evidenced, so you are seeing the most accurate portrayal of Richard III”.

A team based at Face Lab at Liverpool John Moores University created the avatar based on the reconstruction of Richard III’s head with the help of a craniofacial expert.

Experts from various fields helped put the pieces of the puzzle together, including speech and language therapy, dentistry, forensic psychology and archaeology.

More on Royal Family

His voice has been created by Professor David Crystal, a leading linguist in 15th-century pronunciation. He admitted that it’s impossible to know exactly how he spoke, but this is as close as they will get.

The king was born in Northampton but spent a lot of his life in Yorkshire. His parents were also from the north of England.

Vocal coach Yvonne Morley-Chisholm spent a decade researching how the monarch would have sounded. She worked with the actor Thomas Dennis who was chosen as his body and face were such a good physical match.

Speaking to Sky News, she said people will be shocked at how different he sounded compared with traditional portrayals of the king on stage and screen.

The coach and actor also examined the king’s letters and diary so that “as you pronounced a word that’s how you would write it”.

Read more from Sky News:
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The voice shows the change in pronunciation over the centuries – from regional variations to the Queen’s English.

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History fans at the unveiling were delighted with the accent, with one telling Sky News: “Northerners are known to be happy, positive, all those lovely qualities.”

Born in Northampton but a northerner through and through, technology has brought the king’s speech back to life

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