Temperatures are well below freezing, but the cost of putting on the heating is at record levels – so what support is out there, and how likely are you to be disconnected if you can’t pay?
Snow can be fun, but amid a cost of living crisis it can also cause problems for some.
The government recommends you heat your home to a temperature that is comfortable to you, and to keep the rooms you use the most (such as the living room and bedroom) above 18C if you can.
This is particularly important if you have a pre-existing medical condition.
What help is available?
Firstly, if you are sitting at home in the freezing cold, there is help available.
There are grants, benefits and sources of advice available to make your home more energy efficient, improve your heating or help with bills.
There are also support measures in place to help with the cost of living.
More information can be found on Age UK’s website.
Local councils often have support available, including discretionary grants, so contact them to see what is available.
Let your energy supplier know
It is important to contact your supplier as soon as you have any change in circumstances, including if you are unable to pay your bill. They may be able to help you.
Some energy companies have trust funds and hardship funds which can make payments to help clear energy debts.
Your supplier may also be able to help you with the cost of a more efficient boiler, or other energy efficiency measures.
If you have a medical or mental health condition which makes it harder for you to manage, ask your supplier to put you on their Priority Services Register so that you get extra help.
Reasons you can be added to the Priority Services Register are varied – from being a pensioner to being recently bereaved or pregnant.
Every household in England, Scotland and Wales that is connected to the electricity grid will be eligible for the grant, which will provide £400 to help towards energy bills.
Check this amount is being credited to your account – it works out as around £67 a month, every month, from October until March.
If you are on a prepayment meter, you will either be sent redeemable vouchers by text, email or post, or you will be given an automatic credit when you top up as usual.
Double-check with your energy supplier to make sure you are receiving the money.
Image: A jogger runs through the snow in Greenwich Park, southeast London
Disconnections are rare
If you miss a payment, the supplier will first send you a reminder. If they still don’t hear from you, they may try to visit you at home to work out the best way to pay – but some could add the cost of this visit to your account.
If you don’t agree to a repayment plan, they may try to force you to have a prepayment meter installed. This means you would have to pay for your energy upfront, as well as a weekly amount to cover any debt.
If you haven’t paid your bill after 28 days, you may be threatened with disconnection of your supply.
While this is rare – with one campaign group claiming as few as eight people were disconnected in 2018 – it could still happen.
Image: Families sledging through the snow in Greenwich Park
How to keep yourself warm on the cheap
Amid a cost of living crisis, it is not always practical or realistic to stick the heating on if you are cold.
If you have a spare room that is rarely used, make sure the radiator is turned off (or turned right down) to make sure you aren’t heating an empty room. Don’t forget to bleed your radiators too, to make sure they are working at their best.
Also check what time your heating is coming on. There is not much point it being on during the day if you are out at work.
If bills are still a struggle, heat one room of your house and try to spend most of your time there.
Electric blankets and throws can also work out as a cheaper alternative.
One big jumper can seem cosy, but wearing lots of layers works better to trap heat. Base layers, including thermal vests, are fairly inexpensive. Keep an eye out for clothing made from wool, cotton or a fleecy fabric.
Image: A Southeastern train makes its way through Ashford in Kent
Draught-proof your house
If you are drying clothes inside, it may be worth leaving that one room ventilated (with the door shut) to prevent damp and mould. Shutting doors throughout your home is a good way to keep the heat in.
Try to block any areas in your home that are particularly draughty, including around window frames, keyholes and under doors.
Keep your curtains open during the day to let light and warmth in, but draw them just before it gets dark to avoid losing any extra heat gained during the day.
Warm food and drinks
The British Heart Foundation recommends trying to stick to a balanced diet of fruit and veg to keep your immune system working during winter.
Regular hot drinks and food including porridge, soups and stews can also help keep you warm.
Frozen or tinned fruit and vegetables (if there’s no added salt or sugar) are just as healthy as fresh and can be more affordable if they’re out of season in winter.
If you are trying to keep cooking costs down, an air fryer or slow cooker might be a cheaper way to reduce costs, although you have the initial outlay.
Opening the oven door after you’ve finished cooking will also funnel any leftover hot air into your home.
A man has been found guilty of murdering a 14-year-old boy with a samurai sword as he walked to school in east London.
Marcus Arduini Monzo, 37, nearly decapitated Daniel Anjorin and attacked five others during a 20-minute rampage in Hainault on 30 April last year.
Prosecutors said he skinned and deboned his pet cat Wizard before trying “to kill as many people as he could” while under the influence of cannabis.
Monzo, a Spanish-Brazilian national from Newham in east London, admitted two charges of possessing an offensive weapon relating to two swords, which he said he bought for display purposes.
He claimed he had no memory of carrying out the attacks denied Daniel’s murder along with four charges of attempted murder, wounding with intent, aggravated burglary and possession of a bladed article.
He was cleared of one count of attempted murder – instead found guilty of wounding with intent to cause grievous bodily harm – and convicted of all other charges following a trial at the Old Bailey.
Image: Daniel Anjorin, 14, died in April last year. Pic: Metropolitan Police
The court heard Monzo was a “talented martial artist” and the jury was shown footage of him unboxing a samurai sword on 4 April last year.
In the four-minute video clip, he calls the weapon “freaking sexy” as he lunges towards the camera and makes different moves.
Image: Marcus Monzo with a samurai sword in footage shown during the trial
The court was also shown CCTV footage from the morning of 30 April, with audible screams in one clip as Monzo drove his grey Ford Transit van at speed into pedestrian Donato Iwule.
Mr Iwule told jurors: “I thought I was dying” and “I saw blood coming out of my neck”, after he was struck with a sword before running away.
Witnesses described how Monzo was running around “like a maniac” and “looked a bit mad, like there was nothing there”.
Daniel, who had left home at around 7am wearing headphones and school sports clothes, suffered “a near-decapitation” when Monzo attacked him with the weapon from behind, prosecutor Tom Little KC told the jury.
Image: Monzo was tasered by police. Pic: PA
PC Yasmin Mechem-Whitfield chased the armed attacker through alleyways before Monzo struck her three times with the 60cm blade using “extreme force”, the court heard.
He then entered a nearby house through the back door and walked upstairs before attacking sleeping couple Sindy Arias and Henry De Los Rios Polania, who he asked: “Do you believe in God?”
Mr Little said their lives were only spared because their four-year-old daughter, who was sleeping nearby, woke up and started to cry.
Monzo, who had been cornered by police, also struck Inspector Moloy Campbell once with the sword before he was finally disarmed and arrested after trying to climb onto a garage to escape.
Doorbell footage shows the moment officers shout: “Don’t move, don’t f****** move”, after he was brought to the ground by three separate taser discharges.
Monzo told police he had “many personalities”, including a “professional assassin”, and compared the events to The Hunger Games film franchise.
He wept while giving evidence as he said he did not intend to harm anybody and told jurors he had no memory of what happened.
He told how he had previously used psychedelic drugs and smoked cannabis “three or four times a week” before the attack, but denied doing so on the day.
Prosecutors said he likely suffered from a psychotic disorder with “schizophrenic-like symptoms”, including “delusional beliefs” that both he and his family were in “mortal danger”.
But Mr Little said his psychotic state was self-induced and did not meet the threshold for diminished responsibility.
Thousands of Eurostar passengers have been suffering severe delays and last-minute cancellations due to cable theft – a day after two track fatalities caused disruption.
The latest delays come after 600 metres of copper cables were stolen overnight in the city of Lille in northern France, according to reports in the country.
Eurostar said this was forcing it to run services on alternative routes, causing extended journey times.
The company said in a statement that “full repairs are now completed” and trains resumed as normal as of 1pm UK time.
It added that “some delays can still be expected until the end of the day”.
The statement continued: “Customers have been contacted directly with updates and available options, and Eurostar is advising those due to travel today to postpone their journey with free exchanges and refunds available.
“We’re very sorry for the continued disruption and the impact this is having on our customers. Our teams are working hard to support customers in the stations.”
Eurostar said services between Brussels/Paris and London had been experiencing disruption since the beginning of the day.
Its services were already disrupted because many trains and staff members were out of position after two fatalities on rail lines in France on Tuesday.
At least five services on its London-Paris route were cancelled on Wednesday, and seven others were delayed by around an hour.
Image: Passengers at St Pancras International station in London. Pic: PA
The operator said it was handing out water to passengers on delayed trains, and it has teams at stations to provide assistance.
Affected passengers are able to change their travel plans free of charge or request a full refund.
Images show large crowds of stranded passengers at St Pancras International station in London today.
In a post on X, Eurostar said the cable theft meant trains were likely to be “subject to severe delays and last-minute cancellations”, adding: “We advise you to cancel or postpone your trip.”
Nigel Hardman, 57, took an Avanti West Coast train from Blackpool to London Euston at 5.30am, only for him and his family to find out en route that their Eurostar trip to Paris had been cancelled.
The delays have meant they have decided to board a train to Brussels instead of Paris, meaning they have lost out on about £700 on hotel costs and connecting trains.
Image: Delayed passengers at St Pancras. Pic: PA
Mr Hardman, a plumber from Blackpool, said: “There’s no availability on trains to Paris – they’re all booked up. We’re going to go to Brussels and stay there, then shoot down to Strasbourg, where we were supposed to be. I only found out on an email at about 3.30am this morning, why couldn’t they have told us last night?
“And when we got here, we were in the queue for an hour before we found out the other trains to Paris were all booked up. Everyone was useless until one really organised guy was telling it to us straight. It’s going to cost us about £700 extra which is really frustrating. And it’s just a nightmare start to our trip.”
Eurostar passenger Elizabeth Romijn, 75, a yoga teacher from the Netherlands said she is used to issues with the train service, but described Wednesday’s disruption as “very chaotic”.
She was planning to make her way home, catching the train to Brussels today after visiting friends in Guildford, Sussex and has decided to wait in the station to see if she can board a train.
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Ms Romijn said: “My plan is to just wait. Maybe I should go and be more proactive and go to ask one of the staff but nobody seems to know anything. And it’s quite horrible long queues.
“On the email they said, don’t go, go cancel your travel or take a voucher or something – but I thought I’m going to travel anyway. I’m just going to wait and if it’s cancelled, then I go back to Guildford where I’ve been visiting my friends.”
Image: Passengers at St Pancras International station .
Pic: PA
Eurostar had said in a statement following the deaths on Tuesday: “We are deeply sorry to confirm that there were two separate fatalities on the LGV Nord high-speed line between Lille and Paris yesterday.
“Our thoughts are with the families and friends of those who lost their lives.
“The line was closed for much of the afternoon and evening, resulting in significant disruption to Eurostar services, including cancellations on routes to and from Paris.
“Trains on the London-Brussels-Amsterdam route continued to run with delays.
“This morning, disruption continues due to the knock-on impact of displaced trains and crew.
“Further to this, services have been further affected by an incident of cable theft on the same line near Lille.”
Shadow chancellor Mel stride, standing in for Tory leader Kemi Badenoch, said even if the planned benefit cuts go through, “almost every respected economist now says tax rises are all but inevitable in the autumn”.
He said Ms Reeves promised after her last budget that this will not be the case and asked Ms Rayner to give “certainty” to businesses and repeat that pledge.
Ms Rayner said the question was “a bit rich” given the Tories raised taxes to record highs before the last election, adding: “I take no lectures”.
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Mr Stride pressed her on analysis from the Institute of Fiscal Studies (IFS) that local authorities will have to raise council tax to the maximum level allowed to pay for local services.
Image: Angela Rayner
He said: “The IFS says that the spending review will mean the biggest council tax increases in a generation.
“A £7bn tax rise and yet the chancellor and the prime minister have repeatedly claimed that the government will not raise taxes on working people. So can I ask… why doesn’t she think the council tax is paid by working people?”
Ms Rayner again attacked the Tories’ record, saying he had “absolute nerve” as council tax “rose every single year under that government”.
She said Labour was “delivering money for local government, when they had austerity, put taxes up and ruined the British economy”.
Ms Reeves unveiled her spending review earlier this month, which outlined how much day-to-day funding government departments will get over the next three years, along with capital spending for longer-term projects.
The chancellor has insisted her plans are fully funded, but Paul Johnson, director of the IFS, has said she has left herself such little headroom that “any move in the wrong direction” for the economy would “almost certainly spark more tax rises”.
Any tax hikes would likely spark a backlash given Ms Reeves’ said last November that there would be no more tax hikes during this government’s term, following her decision to raise employer National Insurance in the autumn budget.
The government is facing further trouble as a key part of the spending review was a package of reforms aimed at shaving £5bn off the welfare budgetby 2030.
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Sky’s Tamara Cohen explains.
However, an unprecedented rebellion of over 100 MPs is threatening that legislation, which is due to be voted on next Tuesday.
Ms Rayner today insisted the vote will go ahead.
She said: “I’ll tell the right honourable member why we’re pressing ahead with our reforms.
“That is because we’re investing £1 billion into tailored employment support, a right to try to help more people back into work and ending reassessments for the most severely disabled who will never be able to work.
“We won’t walk away and stand by and abandon millions of people trapped in the failing system left behind by him and his colleagues.”