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Sam Altman, co-founder and chief executive officer of OpenAI Inc., speaks during TechCrunch Disrupt 2019 in San Francisco, California, on Thursday, Oct. 3, 2019.

David Paul Morris | Bloomberg | Getty Images

For his day job, Tobias Zwingmann is the managing partner of RAPYD.AI, a German consulting firm that helps clients make use of artificial intelligence. On the side, Zwingmann teaches online courses on AI.

Lately, Zwingmann has been generating lecture notes using ChatGPT, a new chatbot that’s quickly become the latest fad in tech. Zwingmann said he recently asked ChatGPT to explain the mechanisms and workings of a machine learning technology known as a DBSCAN, which is short for density-based spatial clustering of applications with noise, because he is too “lazy to write it all down.”

“I went up and said, ‘OK, tell me a detailed step by step of how the DBSCAN algorithm works,’ and it gave me that step by step,” Zwingmann said.

After a little bit of polishing and editing, Zwingmann said the lecture notes were in good shape.

“This took me like 30 minutes, and before that I would have spent the whole day,” Zwingmann said. “I can’t neglect that this has proven to be hugely beneficial.”

ChatGPT debuted in late November and has quickly turned into a viral sensation, with people tweeting questions, such as “Are NFTs dead,” and requests like, “Tell a funny joke about the tax risks of international remote work.” They include a screenshot of ChatGPT’s response, which often — but not always — makes sense.

The technology was developed by San Francisco-based OpenAI, a research company led by Sam Altman and backed by Microsoft, LinkedIn co-founder Reid Hoffman and Khosla Ventures. ChatGPT automatically generates text based on written prompts in a fashion that’s much more advanced and creative than the chatbots of Silicon Valley’s past.

In a year that’s turned into a dud for the technology sector, with mass layoffs, wrecked stock prices and crypto catastrophes dominating the headlines, ChatGPT has served as a reminder that innovation is still happening.

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Tech executives and venture capitalists have gushed about it on Twitter, some even comparing it to Apple’s debut of the iPhone in 2007. Five days after OpenAI released ChatGPT, Altman said that the chat research tool “crossed 1 million users!”

Back in 2016, tech giants like Facebook, Google and Microsoft were trumpeting digital assistants as the next evolution of human and computer interaction. They boasted of the potential for chatbots to order Uber rides, buy plane tickets and answer questions in a life-like manner.

Six years later, progress has been slow. The majority of chatbots that people interact with are still relatively primitive, only capable of answering rudimentary questions on corporate help desk pages or minimally helping frustrated customers understand why their cable bills are so high.

But with early ChatGPT adopters demonstrating the technology’s ability to carry a conversation through multiple queries in addition to generating software code, the world of so-called natural language processing appears to be entering a new phase.

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It’s part of the larger trend. Tech investors are pouring billions of dollars in startups specializing in the field of generative AI, which refers to the ability of computers to automatically create text, videos, photos and other media using cutting-edge machine learning technologies.

Brendan Burke, an analyst at tech industry data firm PitchBook, said a number of early-stage investors have turned their attention from cryptocurrencies and related concepts like web3 to generative AI technologies.

“That’s a trend that is perceptible,” Burke said.

According to PitchBook, the top firms in the space are Khosla, David Sacks’ Craft Ventures, Sequoia, Entrepreneur First out of the U.K. and Lux Capital. Investors have also noticed on platforms like GitHub that many web3 developers have shifted their attention from NFTs and crypto projects to open-source generative AI initiatives, Burke said.

“I think that’s a sign of some of the rethinking that’s going on throughout the early-stage market,” Burke said.

What is ChatGPT?

ChatGPT is essentially a variant of OpenAI’s popular GPT-3.5 language-generation software that’s been designed to carry conversations with people. Some of its features include answering follow-up questions, challenging incorrect premises, rejecting inappropriate queries and even admitting its mistakes, according to an OpenAI summary of the language model.

ChatGPT was trained on an enormous amount of text data. It learned to recognize patterns that enable it to produce its own text mimicking various writing styles, said Bern Elliot, a vice president at Gartner. OpenAI doesn’t reveal what precise data was used for training ChatGPT, but the company says it generally crawled the web, used archived books and Wikipedia.

OpenAI declined to comment for this story.

Elliot said that for now ChatGPT is more of a way for OpenAI to gain publicity and to show what’s possible for large language models, as opposed to a useful piece of software for businesses to incorporate. While ChatGPT is free, OpenAI sells access to its underlying language and related AI models for businesses to use.

“ChatGPT, as currently conceived, is a parlor trick,” Elliot said. “It’s something that isn’t actually itself going to solve what people need, unless what they need is sort of a distraction.”

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However, Zwingmann isn’t alone in using ChatGPT for more advanced purposes.

Cai GoGwilt, the chief technology officer of digital contract management startup Ironclad, said his company is exploring how ChatGPT could be used to summarize changes to legal documents. The feature would be helpful for the startup’s legal clients, who routinely alter documents and then notify their colleagues after they made the changes, GoGwilt said.

GoGwilt said ChatGPT offers “more creative” responses compared to similar language models developed by big tech companies. Meta’s AI language tool, dubbed RoBERTa, seems more capable at categorizing and labeling text, GoGwilt said, adding that his company uses both GPT and RoBERTa to power certain features in its digital document software.

At legal research and data company LexisNexis, Min Chen, a vice president, said in an email that she and her team are just starting to test ChatGPT although they already use OpenAI’s GPT-3 software through Microsoft’s Azure cloud.

Chen said GPT-3 is more suitable for LexisNexis because it’s an enterprise product and can be customized. However, her team has been experimenting with ChatGPT and she said it sometimes generates “sensible answers” that are “very impressive.” Still, it has its flaws.

“I am afraid it’s not reliable enough as a decision-making tool for serious legal research,” Min said. “In some cases, ChatGPT will give a very verbose answer that seems to make sense, but the answer is not getting the facts right.”

There’s also the bias problem, which is true for many kinds of AI-powered software.

As Mozilla senior fellow Abeba Birhane shared on Twitter, ChatGPT produced song lyrics that implied women who wear lab coats are “probably just there to clean the floor,” whereas men wearing lab coats “probably got the knowledge and skills you’re looking for.”

Regarding ChatGPT’s limitations, OpenAI said in a blog post that while the firm is working to mitigate bias problems, the software “will sometimes respond to harmful instructions or exhibit biased behavior.”

Altman said in a tweet over the weekend that ChatGPT is “incredibly limited” and “it’s a mistake to be relying on it for anything important right now.”

Krishna Gade, CEO of AI model monitoring startup Fiddler, said ChatGPT and related language technologies could lead to big “disruptions in web search,” an area long dominated by Google.

Gade, who previously worked at Microsoft’s Bing search unit, said if ChatGPT’s popularity continues to grow along with other chat-based tools that answer questions, Google may have to update its core search technology to more prominently center on chat.

ChatGPT’s rising popularity shows there is a segment of the population that prefers getting information via question and answers as opposed to a typical search query.

Google parent Alphabet has plenty of AI talent and has helped develop some of the core AI technologies used to create systems like ChatGPT. The search engine is also a habit that’s very difficult to displace.  

As Zwingmann notes, Google still has a major advantage over ChatGPT.

“The way it works currently is people use ChatGPT and then go to Google to verify the results,” Zwingmann said, with a laugh.

Here’s what happened when we typed in, “Write me a news story about ChatGPT in the style of CNBC.”

As of December 13, 2022, ChatGPT, the new language processing AI from OpenAI, is making waves in the tech industry. The advanced model, which is trained to generate human-like text, is already being hailed as a game-changer for businesses that rely on natural language processing.

ChatGPT’s ability to understand and respond to a wide range of topics has been particularly impressive, with some even suggesting that it has the potential to revolutionize the way we interact with technology. Many experts believe that ChatGPT’s advanced capabilities will be a valuable asset for companies in fields such as customer service, online education, and market research.

One of the key advantages of ChatGPT is its ability to learn and adapt quickly to new information. This means that it can be trained to handle new topics and tasks without the need for extensive retraining. Additionally, ChatGPT is highly scalable, which makes it well-suited for use in large-scale applications.
So far, the response to ChatGPT has been overwhelmingly positive, with many praising its advanced capabilities and ease of use. It remains to be seen how ChatGPT will be used in the coming years, but it’s clear that it has the potential to be a major player in the world of natural language processing.

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French fintech Pennylane doubles valuation to $2.2 billion as Alphabet’s venture capital arm takes stake

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French fintech Pennylane doubles valuation to .2 billion as Alphabet's venture capital arm takes stake

Seksan Mongkhonkhamsao | Moment | Getty Images

French accounting software firm Pennylane has doubled its valuation to 2 billion euros ($2.16 billion) in a new 75 million euro funding round.

Pennylane told CNBC that it raised the fresh funds from a host of venture funds, with Sequoia Capital leading the round and Alphabet’s CapitalG, Meritech and DST Global also participating.

Founded in 2020, Pennylane sells what it calls an “all-in-one” accounting platform that’s used by accountants and other financial professionals.

The platform is primarily targeted toward small to medium-sized firms, offering tools for functions spanning expensing, invoicing, cash flow management and financial forecasting.

“We came in tailoring a product that looks a bit like [Intuit’s] QuickBooks or Xero but adapting it to the needs of continental accountants, starting with France,” Pennylane’s CEO and co-founder Arthur Waller told CNBC.

Pennylane currently serves around 4,500 accounting firms and more than 350,000 small and medium-sized enterprises. The startup was previously valued at 1 billion euros in a 2024 investment round.

European expansion

For now, Pennylane only operates in France. However, after the new fundraise, the startup now plans to expand its services across Europe — starting with Germany in the summer.

“It’s going to be a lot of work. It took us approximately five years to have a product mature in France,” Waller said, adding that he hopes to reach product maturity in Germany in a shorter time period of two years.

Pennylane plans to end the year on about 100 million euros of annual recurring revenue — a measure of annual revenue generated from subscriptions that renew each year.

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“We are going to get breakeven by end of the year,” Waller said, adding that Pennylane runs on lower customer acquisition costs than other fintechs. “75% of our costs are R&D [research and development],” he added.

Pennylane also plans to boost hiring after the new funding round. It is looking to grow to 800 employees by the end of 2025, up from 550 currently.

‘Co-pilot’ for accountants

Like many other fintechs, Pennylane is embracing artificial intelligence. Waller said the startup is using the technology to help clients automate bookkeeping and free up time for other things like advisory services.

“Because we have a modern tech stack, we’re able to embed all kinds of AI, but also GenAI, into the product,” Waller told CNBC. “We’re really trying to build a ‘co-pilot’ for the accountant.”

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He added that new electronic invoicing regulations coming into force across Europe are pushing more and more firms to consider new digital products to serve their accounting needs.

“Every business in France within a year from now will have to chose a product operator to issue and receive invoices,” Waller said, calling e-invoicing a “huge market.”

Luciana Lixandru, a partner at Sequoia who sits on the board of Pennylane, said the reforms represent a “massive market opportunity” as the accounting industry is still catching up in terms of digitization.

“The reality is the market is very fragmented,” Lixandru told CNBC via email. “In each country there are one or two decades-old incumbents, and few options that serve both SMBs and their accountants.”

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TikTok reportedly stays on App Store after assurance from Attorney General Pam Bondi

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TikTok reportedly stays on App Store after assurance from Attorney General Pam Bondi

In this photo illustration, the logo of TikTok is displayed on a smartphone screen on April 5, 2025 in Shanghai, China. 

Vcg | Visual China Group | Getty Images

Apple will keep ByteDance-owned TikTok on its App Store for at least 75 more days after receiving assurances from Attorney General Pam Bondi, according to a report from Bloomberg News.

This comes after President Donald Trump signed an executive order Friday to extend the TikTok ban deadline for the second time. TikTok will be banned in the U.S. unless China’s ByteDance sells its U.S. operations under a national security law signed by former President Joe Biden in April 2024.

AG Bondi wrote in a letter to Apple that the company should act in accordance with Trump’s deadline extension and that it would not be penalized for hosting the platform, according to unnamed sources cited in the report.

Apple did not respond to a request for comment.

After TikTok went briefly offline for U.S. users in January following the initial ban deadline, it remained unavailable for download in the App Store until Feb. 13. Apple had reinstated TikTok to its app store after receiving a similar letter of assurance from Bondi.

The extension comes days after Trump announced cumulative tariffs of 54% on China. Prior to the additional tariff rollout on April 2, the president said he could reduce duties on the country to help facilitate a deal for ByteDance to sell its U.S. operations of TikTok.

“Maybe I’ll give them a little reduction in tariffs or something to get it done,” Trump said during a press conference in March. “TikTok is big, but every point in tariffs is worth more than TikTok.”

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TikTok deal reportedly halted after China said it would reject it due to tariffs

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For bitcoin bulls who self-custody crypto, the global risks are growing

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For bitcoin bulls who self-custody crypto, the global risks are growing

Whether to buy cryptocurrency as a long-term holding may be the biggest decision an investor interested in digital assets has to make, but where to store crypto like bitcoin can become the most consequential.

Following the wildfires earlier this year in California, social media posts began to appear with claims of bitcoin losses, with some users showing metal plates intended to protect seed phrases burnt up and illegible or describing the complexity of recovering crypto keys stored in a safety deposit box in a bank impacted by the fires. While impossible to verify individual claims about fires consuming hard drives, laptops and other storage devices containing so-called hard and cold storage crypto wallets and seed phrases, what is certain is that bitcoin self-custody presents a unique set of security issues. And those risks are growing.

Holders of crypto typically use some form of what can be called a “wallet,” and there are a few main features – whether that wallet is connected to the internet, and how much control is directly embedded in the wallet for trades and transfers. There is also the underlying issue of whether a crypto investor uses a third party for custody at all, or maintains total custody and trading control over their holdings.

The standard third-party platform “hot wallet” – think of an offering from a Coinbase or Blockchain.com – is constantly connected to the internet. Cold storage and “cold wallets,” on the other hand, include hardware devices (like a USB stick) that holds private keys offline, or even just a seed phrase (a master recovery code, a collection of 12 to 24 words used to recover access to a crypto wallet) on paper/metal. Hardware wallets or offline backups of seed phrases can be used to access crypto when connected to the internet through another device.

With third-party custodial options, there are steps to help owners remain vigilant against the threat posed by cybercriminals who can gain access to an internet-connected platform, including the use of two-factor authentication, and strong passwords. The U.S. Marshals Service within the Department of Justice, which is responsible for asset forfeiture from U.S. law enforcement, uses Coinbase Prime to provide custody for its seized digital assets.

Many crypto bulls prefer to self-custody digital assets like bitcoin for some of the same reasons they are interested in cryptocurrencies to begin with: lack of faith in some forms of institutional control. Custodial wallets from crypto brokers trade convenience for the risk of exchange hacks, shutdowns, or fraud, as in the case of the high-profile implosion of FTX. And the wildfires are just one example in a recent string of global events that raise more questions about shifts in the crypto custody debate. There is the ongoing conflict in the Middle East and Russia-Ukraine war, which has led crypto bulls from overseas to re-think their approach to self-custody.

Nick Neuman, co-founder and CEO of self-custody company Casa, said physical risks in the world like a natural disaster are an opportunity to revisit how bitcoin security works, and the common security lapses folded into most peoples’ practices. “Most people secure their bitcoin with one private key. If that key is on a single device or written down on paper as a seed phrase, it’s a single point of failure. If you lose that key, your bitcoin is gone,” he said.

It should be obvious that keeping seed phrases on paper offers the lowest level of protection against fire, yet it is common practice, Neuman said. Slipping these pieces of paper into fireproof bags or safes offer some protection, but not much, and even going the extra steps to have the seed phrases on “indestructible” metal storage plates presents a few failure points. For one, they might prove to be not so indestructible, and second, they may be impossible to locate amid the rubble. 

“Logically, given the location of the fires in California and the stories being shared on X, it’s highly likely bitcoin was lost,” said Neuman. “Some of them are pretty convincing,” he said.

Casa performs annual stress tests on seed phrase backups.

Some self-custody services, like Casa, offer multi-signature setups that reduce the risks of single-point failure. A multi-key crypto “vault” can include mobile phone keys, multiple hardware keys, and a recovery key that a company likes Casa holds on an owner’s behalf.

The multi-sig custody approach allows an owner to hold a majority of keys while a trusted partner holds a minority of keys. John Haar, managing director at Swan Bitcoin, says that in such a setup, the owner would need to lose all the physical devices and all copies of the seed phrases at the same time. As long as the owner can access at least one device or one seed phrase, they would be able to recover their bitcoin. This approach should significantly limit the potential for all of the devices to be lost in an event like a natural disaster, Haar said.

“You can spread these keys across multiple regions or even countries, and you need any three of the five keys to approve a bitcoin transaction,” Neuman said of Casa’s five-key approach.

Jordan Baltazor, chief administrative officer at Fortress Trust, a regulated crypto custodian, says best practices that we use in other areas of personal life should apply to cryptocurrency. For one, diversification of storage approach and weighing of risks. Digital assets are no different, he says, when it comes to backing up personal and sensitive data on the cloud to ensure data against loss or corruption.

Companies including Coinbase and Jack Dorsey’s Block offer products that try to merge some of these ideas, creating a more secure version of a crypto wallet that remains convenient to use. There is Coinbase Vault, which includes enhanced security steps before a user can access crypto holdings for trading. And there is Coinbase Wallet and Block’s Bitkey, which have mobile apps that work like a traditional wallet making moving bitcoin around easy, but with the ability to pair with hardware wallets and added security more commonly associated with cold storage.

Bitkey hardware requires multiple authorizations for transactions for added security, similar to “multi-sig wallets.” Bitkey also offers recovery tools so one of the biggest risks of self-custody — losing codes or phrases needed to recover a cold wallet — is less of an issue.

Solutions like Dorsey’s may help to solve the tension between convenience and security; at minimum, they underline that this tension exists and will likely be something of a roadblock to more widespread crypto adoption. Beyond the risks out there in the form of wildfires, all kinds of natural disasters, and wars, bitcoin self-custody can be vulnerable to the biggest personal risk of all: unexpected death of the bitcoin owner. There is arguably nothing more complicated than inheritance when it comes to unlocking the crypto chain of custody.

Coinbase requires probate court documents and specific will designations before releasing funds from custody, while physical wallets offer little to no support, potentially leaving all that digital value stuck on a private key. Bitkey rolled out its inheritance solution in February for what a Bitkey executive called, “kind of a multibillion-dollar problem waiting to happen.”

“People who have a material investment in bitcoin absolutely need to be thinking differently about how to protect it,” Neuman said. He says that after disasters like the California wildfires, or when exchanges go bust like FTX, the industry does see more crypto holders taking action to move to more secure storage setups. “I suppose it’s human nature to wait until ‘bad things happen’ to spur action to improve your own personal situation,” he said. “But I think people would be better off if they were more proactive. Otherwise, they risk having that ‘bad thing’ happen to them, and then it’s too late,” he said.

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