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A train operator which runs services across northern England and into Scotland has issued a “do not travel” alert as a “system issue” is causing major disruption on its network.

TransPennine Express (TPE) said there was a high level of unplanned cancellations due to a “significant” issue with the rostering system.

The issue was caused by an overnight fault affecting rostering software designed to ensure workers and trains are in the correct location at the right time to run services.

It expects to cancel around a third of the 325 services planned for Wednesday.

TPE admitted that this will have a big impact on customers and has apologised.

The operator has advised them not to travel on TPE and to use alternative transport.

TPE said it does not know when the problem will be resolved, and disruption is expected to continue for the rest of the week.

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‘Government needs to step in’

Greater Manchester Mayor Andy Burnham wrote on Twitter: “This can’t carry on. The government needs to step in – now.”

And Labour’s shadow transport secretary, Louise Haigh MP, said: “This fiasco is causing untold damage and ministers are missing in action.

“After 12 years, the Conservatives have left the north with crumbling infrastructure and failing operators. Enough is enough, passengers have been taken for a ride for too long.

“It’s time for ministers to finally hold operators to account for appalling performance, and a failure to recruit and invest in the long-term future.”

Company spokesperson Kathryn O’Brien said: “Due to a significant rostering system issue, today we are experiencing a high level of unplanned cancellations and disruption across our network.

“We know this will have a significant impact on customers travelling with us today and sincerely apologise for any disruption caused.”

A TransPennine Express train service
Pic:Jonny Walton
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File pic: Jonny Walton

She added: “We are working hard internally and with our system provider to resolve the situation as soon as possible.

“We are doing all we can to keep customers on the move but while problems persist, we advise customers not to travel and to seek alternative means of transport.”

The company’s routes include Liverpool to Edinburgh via Manchester, and Liverpool to Glasgow.

TPE, which is owned by FirstGroup, has suffered problems for several months because of staffing issues.

The operator has previously blamed a combination of problems, such as high levels of train crew sickness and a training backlog, for causing prolonged disruption.

It has also been hit by workers not volunteering to do paid overtime on rest days and infrastructure faults.

TPE workers who are members of the Rail, Maritime and Transport union (RMT) and Aslef are repeatedly striking in long-running disputes.

Anthony Smith, chief executive of watchdog Transport Focus, told the Commons’ Transport Select Committee earlier this month “the industrial relations issues have been very corrosive and have clearly undermined (TPE’s) ability to provide a reliable service”.

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Prince Harry visits war victims in Ukraine

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Prince Harry visits war victims in Ukraine

Prince Harry has visited war victims in Ukraine as part of his work with wounded veterans, a spokesperson has said.

The Duke of Sussex was in central London this week for a Court of Appeal hearing over his security arrangements in the UK.

The visit on Thursday to Lviv in western Ukraine, which has frequently been targeted with Russian missiles, was not announced until after he was out of the country.

Prince Harry visits Superhumans Center in Lviv. Pic: Superhumans Center
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Prince Harry visits Superhumans Center in Lviv. Pic: Superhumans Center

Harry, who served 10 years in the British Army, visited the Superhumans Center, an orthopaedic clinic in Lviv that treats and rehabilitates wounded military personnel and civilians.

The prince, 40, was accompanied by a contingent from his Invictus Games Foundation, including four veterans who have been through similar rehabilitation experiences.

Prince Harry visits Superhumans Center in Lviv, Pic: Superhumans Center
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Harry at the rehabilitation centre in Lviv on Thursday. Pic: Superhumans Center

A spokesperson for the Duke of Sussex said Harry had been invited by the centre’s CEO, Olga Rudneva, a year ago, and at the Invictus Games Vancouver Whistler 2025, which took place in February.

Harry travelled to the centre, which offers prosthetics, reconstructive surgery and psychological help free of charge, to see first-hand the support they provide at an active time of war.

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Prince Harry visits Superhumans Center in Lviv, Pic: Superhumans Center
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Prince Harry made an unannounced visit to Ukraine. Pic: Superhumans Center

The duke, who served two tours in Afghanistan, met patients and medical professionals while touring the centre, the spokesperson said.

During his trip to Ukraine, he also met members of the Ukrainian Invictus community, as well as Ukraine’s minister of veterans affairs, Natalia Kalmykova.

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Helicopter crashes into Hudson River near Manhattan
‘Capitulation Day’? How Trump changed his mind on tariffs

The Duke of Sussex arrives at the Royal Courts of Justice.
Pic: PA
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The Duke of Sussex was in London earlier this week.
Pic: PA

Helping wounded soldiers has been one of Harry’s most prominent causes, as he founded the Invictus Games in 2014 to offer wounded veterans the challenge of competing in sports events similar to the Paralympics.

Harry is the second member of the royal family to visit Ukraine since Russia launched a full-scale invasion of its smaller neighbour in February 2022.

His aunt, Sophie, the Duchess of Edinburgh, made an unannounced visit to Ukraine’s capital of Kyiv last year.

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Starmer says government will fund further local grooming gangs inquiries if ‘needed’

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Starmer says government will fund further local grooming gangs inquiries if 'needed'

The government will fund any further local inquiries into the grooming gangs scandal that are deemed necessary, Sir Keir Starmer has said.

However, the prime minister said it is his “strong belief” that the focus must be on implementing recommendations from the Alexis Jay national review before more investigations go ahead.

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It follows a row over whether Labour is still committed to the five local inquiries it promised in January, after safeguarding minister Jess Phillips failed to provide an update on them in a statement to parliament hours before it closed for recess on Tuesday.

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Sir Keir Starmer joins police officers on patrol in Cambridgeshire. Pic: PA

Instead, Ms Phillips told MPs that local authorities will be able to access a £5m fund to support locally-led work on grooming gangs.

On Thursday morning, Home Secretary Yvette Cooper insisted the “victim-centred, locally-led inquiries” will still go ahead, while a Home Office source told Sky News more could take place in addition to the five.

Speaking to Sky News’ Rob Powell later on Thursday, Sir Keir confirmed that there could be more inquiries than those five but said the government must also “get on and implement the recommendations we’ve already got”.

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The prime minister said: “Of course, if there’s further local inquiries that are needed then we will put some funding behind that, and they should happen.

“But I don’t think that simply saying we need more inquiries when we haven’t even acted on the ones that we’ve had is necessarily the only way forward.”

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Yvette Cooper speaks to Sky News

Ms Phillips’s earlier comments led to accusations that the government was diluting the importance of the local inquiries by giving councils choice over how to use the funds.

Sky News understands she was due to host a briefing with MPs this afternoon at 5pm – the second she had held in 24 hours – in an attempt to calm concern amongst her colleagues.

Review recommendations ‘sat on a shelf’

Sir Keir insisted he is not watering down his commitment for the five local enquiries, but said the Jay recommendations were “sitting on a shelf under the last government” and he is “equally committed” to them.

He added: “At the most important level, if there is evidence of grooming that is coming to light now, we need a criminal investigation. I want the police investigation because I want perpetrators in the dock and I want justice delivered.”

In October 2022, Professor Alexis Jay finished a seven-year national inquiry into the many ways children in England and Wales had been sexually abused, including grooming gangs.

Girls as young as 11 were groomed and raped across a number of towns and cities in England over a decade ago.

Prof Jay made 20 recommendations which haven’t been implemented yet, with Sir Keir saying on Thursday he will bring 17 of them forward.

However, the Tories and Reform UK want the government to fund a new national inquiry specifically into grooming gangs, demands for which first started last year after interventions by tech billionaire Elon Musk on his social media platform X.

Tesla CEO Elon Musk wears a 'Trump Was Right About Everything!' hat while attending a cabinet meeting at the White House, in Washington, D.C., U.S., March 24, 2025. REUTERS/Carlos Barria
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Elon Musk has been critical of Labour’s response to grooming gangs and has called for a national inquiry. Pic: Reuters

‘Fuelling confusion’

Reform leader Nigel Farage said the statement made by Ms Phillips “was one of the most cowardly things I have ever seen” as he repeated calls for a fresh inquiry.

Robert Jenrick, the shadow justice secretary, also told Sky News that ministers were “fuelling confusion” and that the “mess.. could have been avoided if the government backed a full national inquiry – not this piecemeal alternative”.

Tory leader Kemi Badenoch said the government needed to look at “state failings” and she would try and force a fresh vote on holding another national inquiry, which MPs voted down in January.

‘Political mess’

As well as facing criticism from the Opposition, there are signs of a backlash within Labour over how the issue has been handled.

Labour MPs angry with government decision grooming gangs


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Mhari Aurora

Political correspondent

@MhariAurora

With about an hour until the House of Commons rose for Easter recess, the government announced it was taking a more “flexible” approach to the local grooming gang inquiries.

Safeguarding minister Jess Philips argued this was based on experience from certain affected areas, and that the government is funding new police investigations to re-open historic cases.

Speaking on Times Radio, former chair of the Equality and Human Rights Commission Sir Trevor Phillips called the move “utterly shameful” and claimed it was a political decision.

One Labour MP told Sky News: “Some people are very angry. I despair. I don’t disagree with many of our decisions but we just play to Reform – someone somewhere needs sacking.”

The government has insisted party political misinformation was fanning the flames of frustration in Labour.

The government also said it was not watering down the inquiries and was actually increasing the action being taken.

But while many Labour MPs have one eye on Reform in the rearview mirror, any accusations of being soft on grooming gangs only provides political ammunition to their adversaries.

One Labour MP told Sky News the issue had turned into a “political mess” and that they were being called “grooming sympathisers”.

On the update from Ms Phillips on Tuesday, they said it might have been the “right thing to do” but that it was “horrible politically”.

“We are all getting so much abuse. It’s just political naivety in the extreme.”

Read more:
Grooming gangs: What we know from the data
Fewer criminals set to be jailed amid overcrowding

‘We will leave no stone unturned’

Ms Phillips later defended her decision, saying there was “far too much party political misinformation about the action that is being taken when everyone should be trying to support victims and survivors”.

“We are funding new police investigations to re-open historical cases, providing national support for locally led inquiries and action, and Louise Casey… is currently reviewing the nature, scale and ethnicity of grooming gangs offending across the country,” she said.

“We will not hesitate to go further, unlike the previous government, who showed no interest in this issue over 14 years and did nothing to progress the recommendations from the seven-year national inquiry when they had the chance.

“We will leave no stone unturned in pursuit of justice for victims and will be unrelenting in our crackdown on sick predators and perpetrators who prey on vulnerable children.”

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Government should be ‘ashamed’ over grooming gangs inquiries confusion, says victim’s father

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Government should be 'ashamed' over grooming gangs inquiries confusion, says victim's father

The father of a grooming gang victim has told Sky News the government should be “ashamed” of itself over the confusion surrounding inquiries – accusing it of “messing around with survivors’ lives”.

Safeguarding minister Jess Phillips this week sparked fresh uncertainty over whether regional inquiries into grooming gangs – promised by the government in January – would go ahead.

Following two days of confusion, the home secretary, Yvette Cooper, insisted on Thursday that five local inquiries will take place – and hinted more could follow.

But her comments have done little to reassure Marlon West, whose daughter Scarlett was a victim of sexual exploitation in Manchester.

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PM challenged on grooming gang inquiry timeline

Ms Phillips’s statement in parliament on Tuesday – which sparked criticism after it failed to mention the reviews – left survivors “so disappointed”, he said.

The uncertainty “makes you dizzy because you get hope and think ‘I’m getting somewhere now’ then they do a U-turn as they’ve done twice this week”, Mr West continued.

“I think they should be ashamed of themselves,” he said. “The government now are messing around with survivors’ lives and campaigners like me.”

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Govt denies ‘watering down’ grooming gang inquiries

Throughout her ordeal, Scarlett has “been let down by the local authority, by social workers, by the police force,” he said. “With the government, she’s just been let down again. That’s what’s cruel.”

Mr West added he is “really disappointed” in the government’s decision to push forward with the five regional inquiries instead of a statutory, national one.

Marlon West
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Mr West’s daughter Scarlett was a victim of sexual exploitation

He pointed out that police officers and professionals can refuse to give evidence at regional inquiries, whereas national ones can compel them to do so.

“With a statutory inquiry, it’d be more like a [legal] setting,” Mr West said. “Professionals will not be allowed to refuse interviews. They have to attend.

“It needs to [be in a] legal arena where they are compelled to give evidence.”

A family photo of Scarlett
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Scarlett West

His comments came as the prime minister said the government is focussing on implementing the “hundreds” of recommendations from previous inquiries into grooming gangs.

Sir Keir Starmer said: “My strong belief is we’ve got to implement those recommendations.

“At the moment, and under the last government, they just stacked up and sat on a shelf. So they need to be implemented.”

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Grooming gangs: What happened?

Read more:
A timeline of the scandal
What we know from grooming gangs data

Both the prime minister and the home secretary have rejected claims the government’s pledge to hold “victim-centred, locally-led inquiries” is being “watered down”.

Asked by Sky News presenter Anna Jones if that was the case, Ms Cooper replied: “No, completely the opposite.

“What we’re doing is increasing the action we’re taking on this vile crime.”

Sir Keir separately said: “We put the money behind it. We’re not watering it down. We’re committed to that.

“But, I’m equally committed to implementing the recommendations that we’ve got.”

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