How an airline passenger tracked the ‘wild ride’ of her lost luggage
The chance of your luggage going missing is among the most anxiety-inducing facets of any flight, especially one taken amid the holiday rush.
Unfortunately for Valerie Szybala, that’s precisely the scenario that she began 2023 contending with after a domestic US journey from Chicago back to her home in Washington.
In a viral Twitter thread beginning with a post that’s amassed more than 20 million views since New Year’s Day, she documented the “wild ride” her bag took on its eventual return to her – all thanks to an Apple AirTag.
While the small, disc-shaped devices have come under fire over fears that people can use them for criminal or malicious purposes, they are designed to be attached to keys, wallets, and other belongings to help find lost items.
Informed by airline United that her bag had not made it on to the flight to Washington, and safe in the knowledge an AirTag was attached, Ms Szybala took up the offer of having it delivered by courier.
Its apparent journey from that point on was one she could scarcely believe.
The apartment complex
Concerned about the whereabouts of her luggage, Ms Szybala investigated an apartment complex the AirTag suggested was housing her belongings.
On 1 January, three days after the bag was said to have departed the airport, she tweeted it had been “sitting in a residential complex for over a day”.
“Out back by the dumpsters, I have found other emptied United Airlines bags,” she added.
Ms Szybala shared screenshots of a conversation she had with a support representative from the airline, who had assured her the bag was still on course for delivery.
“I am sorry, I don’t know why it is showing there,” they said of the AirTag’s assertion that it was elsewhere, even suggesting that Ms Szybala “calm down”.
HOW DO AIRTAGS WORK?
AirTags are loaded with what Apple calls its U1 chip, which is essentially able to “ping” any other Apple device out in the wild to triangulate the precise location of the AirTag itself.
Because there are so many iPhones out there, this chip means the AirTag doesn’t rely on more familiar location tech like GPS.
To see where an AirTag is, users open the Find My app on an iPhone – and newer handsets can get precise on-screen, SatNav-style directions.
Misplaced AirTags can be put into a “lost mode”, which allows users to enter a custom message that displays on someone’s phone when they hold it near the lost AirTag – like contact details, for example.
It all sounds pretty convenient, and when used as intended as in the case of missing luggage, it can prove excellent value.
But some have expressed concern about the gadget’s potential to track people rather than items, with criminals or stalkers theoretically capable of slipping one into someone’s bag or even on their car.
Apple insists it has made AirTags “stalkerproof”, because the Find My app will alert people if one of the gadgets that does not belong to them, and is assigned to someone else, is detected for an extended period of time.
But the company is the focus of a class-action lawsuit in San Francisco, brought by two women alleging the devices made it easier for ex-partners to track them down.
A trip to McDonald’s
Later that day came a “major update” regarding Ms Szybala’s luggage.
Sharing a picture of her bag’s position on a map, she said: “For the first time since Friday my AirTag (and hopefully luggage) appears to be on the move… it’s at a McDonalds?
“The plot thickens.”
The McDonald’s in question appeared to be on Rhode Island Avenue, near a shopping centre bearing its name.
It eventually left the fast food restaurant, returning to the apartment complex.
On the road again
The second day of the new year brought hope that the luggage would find its way to Ms Szybala’s home.
“My AirTag is on the move! It’s about 16 miles outside of the city in the suburbs,” she tweeted.
“Hopefully this means it is on a delivery run?”
Unfortunately, her hopeful fingers crossed emoji was misplaced, as the bag ended up going back to the flats.
The reunion
Following the bag’s latest return to the flats, Ms Szybala enlisted a “little posse” – including local news crews – to go with her to the building.
A text message purporting to be the courier followed, telling her that the bag would be delivered on the day and encouraging her to “call me or text me if any questions”.
“It’s sketchy, and it doesn’t really match with what my AirTag tracking said, but I immediately called the number,” revealed Ms Szybala.
“The dude who picked up was around the corner, so he drove back to meet me near the building.
“He looked a little surprised to have two news crews filming. He asked if he was in trouble or something, but at that moment I was too happy to have my bag back to ask more questions.”
Ms Szybala encouraged her followers, who were left on tenterhooks by her day-to-day sleuthing, to use tracking devices on their luggage in case a similar situation befalls them.
A United spokesperson told Sky News: “We’ve been in touch with this customer to discuss this situation and confirm she has received her luggage.
“The service our baggage delivery vendor provided does not meet our standards, and we are investigating what happened to lead to this service failure.”
Rudy Giuliani has been hospitalised following a car crash in New Hampshire, a spokesperson for the former New York City mayor said.
Mr Giuliani suffered “a fractured thoracic vertebrae, multiple lacerations and contusions, as well as injuries to his left arm and lower leg” when his vehicle was struck from behind while driving on a highway near Manchester on Saturday evening, according to Michael Ragusa, Mr Giuliani’s head of security.
“He sustained injuries but is in good spirits and recovering tremendously,” Mr Ragusa said in a statement on X, adding: “This was not a targeted attack.”
Mr Giuliani was in a rental car and “no one knew it was him”, according to Mr Ragusa.
His head of security said the 81-year-old had been “flagged down by a woman who was the victim of a domestic violence incident” and contacted police on her behalf. The crash shortly after was “random and unrelated” to the domestic violence incident, Mr Ragusa said.
Rudy Giuliani attended Donald Trump’s inauguration ceremony in January. Pic: Julia Demaree Nikhinson/Pool via Reuters
Mr Giuliani, who worked as an attorney for Donald Trump in his failed efforts to overturn the results of the 2020 election, is expected to be released from hospital in a few days.
His son, Andrew Giuliani, thanked people for reaching out after hearing about his father’s accident, writing on X: “Your prayers mean the world.”
“As a son, I can tell you that I’m honored to have a Dad that I can call the toughest SOB I’ve ever seen,” he added.
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US
US blocks Palestinian President Mahmoud Abbas and 80 other officials from United Nations’ annual meeting in New York
Palestinian President Mahmoud Abbas and 80 other officials have been blocked from attending September’s annual meeting of the United Nations General Assembly in New York.
US secretary of state Marco Rubio has revoked the US visas of delegates from the Palestinian Authority (PA) and Palestine Liberation Organisation (PLO), and denied others from applying for one.
It is the latest step by Donald Trump’s administration to target Palestinians with visa restrictions, and follows the suspension of a programme to allow injured children from Gaza to receive treatment in the US.
Mahmoud Abbas addressed the general assembly in 2024, but is barred from next month’s meeting. Pic: Reuters
“It is in our national security interests to hold the PLO and PA accountable for not complying with their commitments, and for undermining the prospects for peace,” a statement from the US State Department said.
It added that, to be considered partners for peace, both groups “must consistently repudiate terrorism, and end incitement to terrorism in education, as required by US law and as promised by the PLO”.
Offensive will cause ‘intolerable deaths’
Several US allies, including France, Malta, and Australia have announced plans to recognise Palestine as a state at September’s United Nations General Assembly. Canada and the UK will too, unless Israel meets certain conditions.
Israel declared Gaza’s largest city a dangerous combat zone on Friday.
The army launched a planned offensive that has drawn international condemnation.
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Thick smoke rises from Gaza City after Israeli strikes
Foreign ministers from Iceland, Ireland, Luxembourg, Norway, Slovenia and Spain released a joint statement saying the military operations in Gaza City will cause “intolerable deaths of innocent Palestinian civilians”.
Gaza latest: Israel’s Gaza City offensive condemned
Hundreds of thousands of Palestinians are sheltering in Gaza City while enduring famine.
An Israeli armoured vehicle in northern Gaza on Friday. Pic: AP
Palestinians ride a truck carrying humanitarian aid in Gaza City. Pic: AP
The Palestinian ambassador to the United Nations (UN), Riyad Mansour, said Mr Abbas had planned to lead the delegation to the UN meetings and was expected to address the general assembly at the general debate, which begins on 23 September.
He was also expected to attend a high-level meeting co-chaired by France and Saudi Arabia on 22 September about a two-state solution, a broad idea involving Israel coexisting with an independent Palestinian state.
The State of Palestine is an observer member of the UN, meaning it can speak at meetings but not vote on resolutions.
The State of Palestine cannot vote on UN resolutions. Pic: AP
US decision ‘contravenes international law’
The Palestinian Authority “expressed its deep regret and astonishment” at the visa decision, calling it “a violation of US commitments” as the host of the UN, and claiming it “contravenes international law”.
UN spokesman Stephane Dujarric said the world body would be seeking clarification in the “hope that this will be resolved”.
Hundreds of diplomats left when Israeli leader Benjamin Netanyahu began speaking at the general assembly in 2024. Pic: Reuters
The State Department said that the Palestinian Authority’s mission to the UN, comprising officials who are permanently based there, would not be included in the restrictions.
Under a 1947 UN agreement, the US is generally required to allow access for foreign diplomats to the UN in New York.
But Washington has said it can deny visas for security, extremism and foreign policy reasons.
Read more from Sky News:
Analysis: Israel is killing a lot of journalists
Hospitals ‘overwhelmed’ by malnutrition cases
Tony Blair meets Trump over Gaza
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The death toll in Gaza has now risen to 63,025, according to the Hamas-run health ministry, which does not differentiate between civilians and combatants.
It also reported five more malnutrition-related deaths in the last 24 hours, bringing the total number during the war to 322, with 121 of them children.
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