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Sundar Pichai, CEO of Google

Anindito Mukherjee | Bloomberg | Getty Images

Google employees are scrambling for answers from leadership and from colleagues as the company undergoes a massive layoff.

On Friday, Alphabet-owned Google announced it was cutting 12,000 employees, roughly 6% of the full-time workforce. While employees had been bracing for a potential layoff, they are questioning leadership about the criteria for layoffs which surprised some employees, who woke up to find their access to company properties cut off. Some of the laid-off employees had been long-tenured or recently promoted, raising questions about the criteria used to decide whose jobs were cut.

Shortly after CEO Sundar Pichai’s initial email to employees Friday morning, Google’s search boss Prabhakar Raghavan sent an email to employees saying he “also feels the responsibility to reach out” and asking for them to save questions for next week’s town hall. There will be “bumps in the road” as the organization moves forward with the layoffs, Raghavan noted.

The company provided an FAQ for the layoffs, which CNBC has seen, but employees have complained that it doesn’t give much detail on many answers. Employees have flooded Dory, the company’s question-asking platform, and set up virtual communities to figure out who’s been laid off and why. Directors have been telling employees to hold questions for the town hall taking place next week.

Google did not immediately respond to a request for comment.

The scramble highlights the challenges Google could face in maintaining a supportive and productive company culture for its restive workforce of more than 160,000 full-time employees. Further confrontations are possible, as the company said it plans to lay off international employees but has yet to determine which ones.

So far in the U.S., employees have been laid off across business units including Chrome, Cloud, and its experimental Area 120 unit. Some employees working on the company’s artificial intelligence programs were also laid off, according to Bloomberg.

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A list of top-rated inquiries from employees, viewed by CNBC, contained pointed questions for executives.

“How were the layoffs decided? Some high performers were let go from our teams,” one top-rated question read. “This negatively impacts the remaining Googlers who see someone with high recognition, positive reviews, promo but still getting laid off.”

“What metrics were used to determine who was laid off?” another top-rated question read. “Was the decision based on their performance, scope of work, or both, or something else?”

Another asked: “How much runway are we hoping to gain with the layoffs?” and “Would you explain clearly what the layoff allows Google to do that Google could not have done without layoffs?”

Another highly rated one questioned CEO Sundar Pichai’s statement, which said, “I take full responsibility for the decisions that led us here.”

“What does taking full responsibility entail?,” one employee asked on Dory. “Responsibility without consequence seems like an empty platitude. Is leadership forgoing bonuses and pay raises this year? Will anyone be stepping down?”

Some employees came together on their own, organizing ad hoc groups to try and get answers. Employees created a Google doc spreadsheet as a way to keep track of people who were laid off and which part of the business they worked in.

More than 5,000 laid-off employees started a Discord channel called Google post-layoffs, ranging in topics from venting to labor organizing and visa immigration. Some employees organized virtual Google meetings with people on video calls. Others tried to organize physical meet-ups.

Some turned to the company’s internal meme-generator as a means to connect with each other, for answers and for comfort. 

One meme showed Mila Kunis from the film “Friends with Benefits.” Kunis spoke to the Google logo, saying the line: “The sad thing is, I actually thought you were different.” Another meme showed former President Bill Clinton gesturing the word “zero” with the title “Leadership paycut.”

“Alphabet leadership claims ‘full responsibility’ for this decision, but that is little comfort to the 12,000 workers who are now without jobs,” said Parul Koul, executive chair of Alphabet Workers Union-CWA in a statement Friday. “This is egregious and unacceptable behavior by a company that made $17 billion dollars in profit last quarter alone.”

Google-parent Alphabet slashes headcount by 12,000

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Federal regulator finds Tesla Autopilot has ‘critical safety gap’ linked to hundreds of collisions

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Federal regulator finds Tesla Autopilot has 'critical safety gap' linked to hundreds of collisions

A Tesla Model X burns after crashing on U.S. Highway 101 in Mountain View, California, U.S. on March 23, 2018. 

S. Engleman | Via Reuters

Federal authorities say a “critical safety gap” in Tesla‘s Autopilot system contributed to at least 467 collisions, 13 resulting in fatalities and “many others” resulting in serious injuries.

The findings come from a National Highway Traffic Safety Administration analysis of 956 crashes in which Tesla Autopilot was thought to have been in use. The results of the nearly three-year investigation were published Friday.

Tesla’s Autopilot design has “led to foreseeable misuse and avoidable crashes,” the NHTSA report said. The system did not “sufficiently ensure driver attention and appropriate use.”

The agency also said it was opening a new probe into the effectiveness of a software update Tesla previously issued as part of a recall in December. That update was meant to fix Autopilot defects that NHTSA identified as part of this same investigation.

The voluntary recall via an over-the-air software update covered 2 million Tesla vehicles in the U.S., and was supposed to specifically improve driver monitoring systems in Teslas equipped with Autopilot.

NHTSA suggested in its report Friday that the software update was probably inadequate, since more crashes linked to Autopilot continue to be reported.

In one recent example, a Tesla driver in Snohomish County, Washington, struck and killed a motorcyclist on April 19, according to records obtained by CNBC and NBC News. The driver told police he was using Autopilot at the time of the collision.

The NHTSA findings are the most recent in a series of regulator and watchdog reports that have questioned the safety of Tesla’s Autopilot technology, which the company has promoted as a key differentiator from other car companies.

On its website, Tesla says Autopilot is designed to reduce driver “workload” through advanced cruise control and automatic steering technology.

Tesla has not issued a response to Friday’s NHTSA report and did not respond to a request for comment sent to Tesla’s press inbox, investor relations team and to the company’s vice president of vehicle engineering, Lars Moravy.

Earlier this month, Tesla settled a lawsuit from the family of Walter Huang, an Apple engineer and father of two, who died in a crash when his Tesla Model X with Autopilot features switched on hit a highway barrier. Tesla has sought to seal from public view the terms of the settlement.

In the face of these events, Tesla and CEO Elon Musk signaled this week that they are betting the company’s future on autonomous driving.

“If somebody doesn’t believe Tesla’s going to solve autonomy, I think they should not be an investor in the company,” Musk said on Tesla’s earnings call Tuesday. He added, “We will, and we are.”

Musk has for years promised customers and shareholders that Tesla would be able to turn its existing cars into self-driving vehicles with a software update. However, the company offers only driver assistance systems and has not produced self-driving vehicles to date.

He has also made safety claims about Tesla’s driver assistance systems without allowing third-party review of the company’s data.

For example, in 2021, Elon Musk claimed in a post on social media, “Tesla with Autopilot engaged now approaching 10 times lower chance of accident than average vehicle.”

Philip Koopman, an automotive safety researcher and Carnegie Mellon University associate professor of computer engineering, said he views Tesla’s marketing and claims as “autonowashing.” He also said in response to NHTSA’s report that he hopes Tesla will take the agency’s concerns seriously moving forward.

“People are dying due to misplaced confidence in Tesla Autopilot capabilities. Even simple steps could improve safety,” Koopman said. “Tesla could automatically restrict Autopilot use to intended roads based on map data already in the vehicle. Tesla could improve monitoring so drivers can’t routinely become absorbed in their cellphones while Autopilot is in use.”

— NBC’s Robert Wile contributed to this report.

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Intel used to dominate the U.S. chip industry. Now it’s struggling to stay relevant

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Intel used to dominate the U.S. chip industry. Now it's struggling to stay relevant

Intel CEO Pat Gelsinger speaks while showing silicon wafers during an event called AI Everywhere in New York, Thursday, Dec. 14, 2023.

Seth Wenig | AP

Intel’s long-awaited turnaround looks farther away than ever after the company reported dismal first-quarter earnings. Investors pushed the stock down 10% on Friday to their lowest level of the year.

Although Intel’s revenue is no longer shrinking and the company remains the biggest maker of processors that power PCs and laptops, sales in the first quarter trailed estimates. Intel also gave a soft forecast for the second quarter, suggesting weak demand.

It was a tough showing for CEO Pat Gelsinger, who’s early in his fourth year at the helm.

But Intel’s problems are decades in the making.

Before Gelsinger returned to the company in 2021, the company, once synonymous with “Silicon Valley,” had lost its edge in semiconductor manufacturing to overseas rivals like Taiwan Semiconductor Manufacturing Company. Now, in a high-risk quest, it’s spending billions per quarter to regain ground.

“Job number one was to accelerate our efforts to close the technology gap that was created by over a decade of under-investment,” Gelsinger told investors on Thursday. He said the company is still on track to catch up by 2026.

Investors remain skeptical. Intel is the worst-performing tech stock in the S&P 500 this year, down 37%. Meanwhile, the two best-performing stocks in the index are chipmaker Nvidia and Super Micro Computer, which has been boosted by surging demand for Nvidia-based AI servers.

Intel, long the most valuable U.S. chipmaker, is now one-sixteenth the size of Nvidia by market cap. It’s also smaller than Qualcomm, Broadcom, Texas Instruments, and AMD. For decades, it was the largest semiconductor company in the world by sales, but suffered seven straight quarters of revenue declines recently, and was passed by Nvidia last year.

Gelsinger is betting the company on a risky business model change. Not only will Intel make its own branded processors, but it will act as a factory for other chip companies that outsource their manufacturing — a group of companies that includes Nvidia, Apple, and Qualcomm. Its success acquiring customers will depend on Intel regaining “process leadership,” as the company calls it.

Other semiconductor companies would like an alternative to TSMC so they don’t have to rely on a single supplier. U.S. politicians including President Biden call Intel an American chip champion and say the company is strategically an important part of the U.S. processor supply chain.

“Intel is a big iconic semiconductor company which has been the leader for many years,” said Nicholas Brathwaite, managing partner at Celesta Capital, which invests in semiconductor companies. “And I think it’s a company that is worth trying to save, and they have to come back to competitiveness.”

But the company isn’t doing itself any favors.

“I think everyone has been hearing them say the next quarter will be better for two, three years now,” said Counterpoint analyst Akshara Bassi.

Intel has fumbled the ball for years. It missed the mobile chip boom with the unveiling of the iPhone in 2007. It’s been largely on the sidelines of the artificial intelligence craze while companies like Meta, Microsoft and Google order as many Nvidia chips as they can.

Here’s how Intel ended up where it is today.

Missed out on the iPhone

The late Apple CEO Steve Jobs unveiling the first iPhone in 2007.

David Paul Morris | Getty Images News | Getty Images

The iPhone could have had an Intel chip inside. When Apple developed the first iPhone, then-CEO Steve Jobs visited former Intel CEO Paul Otellini, according to Walter Isaacson’s 2011 biography “Steve Jobs.”

They discussed whether Intel should power the iPhone, which had not been released yet, Jobs and Otellini told Isaacson. When the iPhone was first revealed, it was marketed as a phone that ran the Apple Mac operating system. It would’ve made sense to use Intel chips, which ran on the best desktops at the time, including Apple’s Macs.

Jobs said that Apple passed on Intel’s chips because the company was “slow” and Apple didn’t want the same chips to be sold to its competitors. Otellini said that while the tie-up would have made sense, the two companies couldn’t agree on a price or who owned the intellectual property, according to Isaacson.

The deal never happened. Apple chose Samsung chips when the iPhone launched in 2007. Apple bought PA Semi in 2008 and introduced its first homegrown iPhone chip in 2010.

Within five years, Apple started shipping hundreds of millions of iPhones. Overall smartphone shipments — including Android phones designed to compete with Apple — surpassed PC shipments in 2010.

Nearly every modern smartphone uses an Arm-based chip instead of Intel’s x86 technology which was created for PCs in 1981 and is still in use.

Arm chips built by Apple and Qualcomm consume less power than Intel’s processors, making them more desirable for small devices like phones that run on batteries.

Arm-based chips quickly improved due to the enormous manufacturing volumes and the demands of an industry that needs new chips every year with faster performance and fresh features. Apple started placing huge orders with TSMC to build its iPhone chips, starting with the A8 in 2014. It gave TSMC the cash to upgrade its manufacturing equipment annually and surpass Intel.

By the end of the decade, some benchmarks had the fastest phone processors rivaling Intel’s PC chips for some tasks while consuming far less power. Around 2017, mobile chips from Apple and Qualcomm started adding AI parts to their chips called neural processing units, another advancement over Intel’s PC processors. The first Intel-based laptop with an NPU shipped late last year.

Intel has since lost share in its core PC chip business to chips that grew out of the mobile revolution.

Apple stopped using Intel in its PCs in 2020. Macs now use Arm-based chips based on the ones used in iPhones. Some of the first mainstream Windows laptops with Arm-based chips are coming out later this year. Low-cost laptops running Google ChromeOS are increasingly using Arm, too.

“Intel lost a big chunk of their market share because of Apple, which is about 10% of the market,” Gartner analyst Mikako Kitagawa said.

Intel made efforts to break into smartphones. It released an x86-based mobile chip called Atom that was used in the 2012 Asus Zenphone. But it never sold well and the product line was dead by 2015.

Intel’s mobile stumble set the stage for a lost decade.

All about transistors

US President Joe Biden holds a wafer of chips as he tours the Intel Ocotillo Campus in Chandler, Arizona, on March 20, 2024.

Brendan Smialowski | AFP | Getty Images

Processors get faster with more transistors. Each one allows them to do more calculations. The original Intel microprocessor from 1971, the 4004, had about 2,000 transistors. Now Intel’s chips have billions.

Semiconductor companies fit more transistors on chips by shrinking them. The size of the transistor represents the “process node.” Smaller numbers are better.

The original 4004 used a 10-micrometer process. Now, TSMC’s best chips use a 3-nanometer process. Intel is currently at 7-nanometers. Nanometers are 1,000 times smaller than micrometers.

Engineers, especially at Intel, took pride in regularly delivering smaller transistors. Brathwaite, who worked at Intel in the 1980s, said Intel’s process engineers were the company’s “crown jewels.” People in the technology industry relied on “Moore’s Law,” coined by Intel co-founder Gordon Moore, that said the amount of computing power would double and become cheaper at predictable intervals, roughly every two years.

Moore’s Law meant that Intel’s software partners, like Microsoft, could count on the next generation of PCs or servers being more powerful than the current generation.

The expectation of continuous improvement at Intel was so strong that it even had a nickname: “tick-tock development.” Every two years, Intel would release a chip on a new process (tick) and in the subsequent year, it would refine its design and technology (tock.)

In 2015, under CEO Brian Krzanich, it became clear that Intel’s 10nm process was delayed, and that the company would continue shipping its most important PC and server processors using its 14nm process for longer than the normal two years. The “tick-tock” process had added an extra tock by the time the 14nm chips shipped in 2017. Intel officials today say that the issue was underinvestment, specifically on EUV lithography machines made by ASML, which TSMC enthusiastically embraced.

The delays compounded at Intel. The company missed its deadlines for the next process, 7nm — eventually revealing the issue in a bullet point in the small print in a 2020 earnings release, causing the stock to plunge, and clearing the way for Gelsinger, a former Intel engineer, to take over.

While Intel was struggling to keep its legendary pace, AMD, Intel’s historic rival for server and PC chips, took advantage.

AMD is a “fabless” chip designer. It designs its chips in California, and has TSMC or GlobalFoundries manufacture them. TSMC didn’t have the same issues with 10nm or 7nm, and that meant that AMD’s chips were competitive or better than Intel’s in the latter half of the decade, especially for certain tasks.

AMD, which barely had market share in server CPUs a decade ago, started taking its slice. AMD made over 20% of server CPUs sold in 2022, and shipments grew 62% that year, according to an estimate from CounterPoint Research last year. AMD surpassed Intel’s market cap the same year.

Missing on the AI boom

Nvidia founder and CEO Jensen Huang displays products on stage during the annual Nvidia GTC Conference at the SAP Center in San Jose, California, on March 18, 2024.

Josh Edelson | Afp | Getty Images

Graphics processor units, or GPUs, were originally designed to play sophisticated computer games. But computer scientists knew they were also ideal for running the kind of parallel calculations that AI algorithms require.

The broader business community caught on after OpenAI released ChatGPT in 2022, helping Nvidia triple sales over the past year. Companies are spending money on pricey servers again.

AI-oriented GPU-based servers sometimes pair as many as eight Nvidia GPUs to one Intel CPU. In older servers, the Intel CPU was almost always the most expensive and important part. In a GPU-based server, it’s Nvidia’s chips.

Nvidia recently announced a version of its latest “Blackwell” GPU that cuts Intel out entirely. Two Nvidia B100 GPUs are paired with one Arm-based processor.

Almost all Nvidia GPUs used for AI are made by TSMC in Taiwan, using leading-edge techniques to produce the most advanced chip.

Intel doesn’t have a GPU competitor to Nvidia’s AI accelerators, but it has an AI chip called Gaudi 3. Intel started focusing on AI for servers in 2018 when it bought Habana Labs, whose technology became the basis for the Gaudi chips. The chip is manufactured on a 5nm process, which Intel doesn’t have, so the company relies on an external foundry.

Intel says it expects $500 million in Gaudi 3 sales this year, mostly in the second half. For comparison, AMD expects about $2 billion in annual AI chip revenue. Meanwhile, analysts polled by FactSet expect Nvidia’s data center business — its AI GPUs — to account for $57 billion in sales during the second half of the year.

Still, Intel sees an opportunity and has recently been talking up a different AI story — it could eventually be the American producer of AI chips, maybe even for Nvidia.

The U.S. government is subsidizing a massive Intel fab outside of Columbus, Ohio, as part of $8.5 billion in loans and grants toward U.S. chipmaking. Gelsinger said last month that the plant will offer leading-edge manufacturing when it comes online in 2028, and will make AI chips — perhaps those of Intel’s rivals, Gelsinger said on a call with reporters in March.

Intel’s death march

US President Joe Biden (C) stands behind a table, next to Intel’s CEO Pat Gelsinger (L) as they look at wafers while touring the Intel Ocotillo Campus in Chandler, Arizona, on March 20, 2024.

Brendan Smialowski | AFP | Getty Images

Intel has faced its old failures since Gelsinger took the helm in 2021, and is actively trying to catch up to TSMC through a process that Intel calls “four nodes in five years.”

It hasn’t been easy. Gelsinger referred to its goal to regain leadership as a “death march” in 2022.

Now, the march is starting to reach its destination, and Intel said on Thursday that it’s still on track to catch up by 2026. At that point, TSMC will be shipping 2nm chips. Intel said it will begin producing its “18A” process, equivalent to 2nm, by 2025.

It hasn’t been cheap. Intel reported a $2.5 billion operating loss in its foundry division on $4.4 billion in mostly internal sales. The sums represent the vast investments Intel is making in facilities and tools to make more advanced chips.

“Setup costs are high and that’s why there’s so much cash burn,” said Bassi, the CounterPoint analyst. “Running a foundry is a capital-intensive business. That’s why most of the competitors are fabless, they are more than happy to outsource it to TSMC.”

Intel last month reported a $7 billion operating loss in its foundry in 2023.

“We have a lot of these investments to catch up flowing through the P&L,” Gelsinger told CNBC’s Jon Fortt on Thursday. “But basically, what we expect in ’24 is the trough.”

Not many companies have officially signed up to use Intel’s fabs. Microsoft has said it will use them to manufacture its server chips. Intel says it’s already booked $15 billion in contracts with external companies for the service.

Intel will help its own business and enable better performance in its products if it regains the lead in making the smallest transistors. If that happens, Intel will be back, as Gelsinger is fond of saying.

On Thursday, Gelsinger said demand was high for this year’s forthcoming server chips using Intel 3, or its 3nm process, and that it could win customers who had defected to competitors.

“We’re rebuilding customer trust,” Gelsinger said on Thursday. “They’re looking at us now saying ‘Oh, Intel is back.'”

WATCH: Intel’s traditional business hasn’t grown fast enough

Intel's traditional business hasn't grown fast enough to cover its manufacturing costs: Chris Caso

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Former Tesla SVP Drew Baglino is selling $181.5 million worth of stock, SEC filing says

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Former Tesla SVP Drew Baglino is selling 1.5 million worth of stock, SEC filing says

In an aerial view, brand new Tesla cars sit parked in a lot at the Tesla Fremont Factory on April 24, 2024 in Fremont, California.

Justin Sullivan | Getty Images

Former Tesla executive Drew Baglino, who announced his resignation earlier this month, sold shares in the electric vehicle company worth around $181.5 million, according to a filing on Thursday with the SEC.

Baglino, who joined Tesla in 2006, is selling about 1.14 million of his shares, the filing said, listing an “approximate date of sale” of April 25, and describing it as an exercise of stock options.

Tesla announced on April 15 that it’s laying off 10% of its global workforce, following a drop in first-quarter deliveries and a steep slide in the stock price. That day, Baglino and fellow company veteran Rohan Patel said they were leaving the company.

Baglino announced his departure in a statement posted to X.

“I made the difficult decision to move on from Tesla after 18 years yesterday,” he wrote. “I am so thankful to have worked with and learned from the countless incredibly talented people at Tesla over the years.”

Baglino began as an engineer and climbed the ranks, most recently serving as senior vice president of powertrain and energy engineering, a job he’d held since 2016. Reporting directly to Musk, Baglino was seen as the unofficial chief of operations by many colleagues.

Prior to the latest sale, Baglino had unloaded about $4 million worth of shares in two transactions this year — one in late February and the other in early April, filings show. In each case, he sold 10,500 shares, exercising stock options in both.

During earnings calls and other major company events, including a presentation of Tesla’s “Master Plan part 3” in the spring of 2023, Baglino had become a familiar voice and face to shareholders, often discussing mining, battery manufacturing and performance.

Baglino didn’t respond to requests for comment. Tesla also didn’t provide a comment.

Baglino’s resigned as Tesla appeared to embark on a major strategic shift.

Musk said on the company’s earnings call this week that while Tesla still intends to produce affordable, new model electric cars in 2025, investors should focus more on Tesla’s “autonomy roadmap.” Tesla said it plans to unveil a robotaxi, or CyberCab, design on Aug. 8.

Musk also touted Tesla’s investments in AI infrastructure and the company’s potential to finally deliver self-driving vehicle technology, robotaxis, a driverless ride-hailing service, and a “sentient” humanoid robot. He even told doubters to stay away from the stock.

“If somebody doesn’t believe Tesla’s going to solve autonomy, I think they should not be an investor in the company,” Musk said on the call.

Tesla’s share price, which was down about 40% for the year prior to the earnings report, jumped 18% in the two trading days after Musk’s commentary, closing on Thursday at $170.18.

Tesla skepticism remains centered on potential new models, says Bernstein's Toni Sacconaghi

Bernstein analyst Toni Sacconaghi is among the skeptics. In an interview with CNBC’s “Squawk on the Street,” Sacconaghi questioned whether the affordable EVs Musk promised will “really be new models, or tweaks on existing models.” He also said that competitors, notably Waymo, already have robotaxi services on the road, while Tesla is still grappling with autonomous vehicle research and development.

Tesla reported a 9% drop in first-quarter revenue, its steepest year-over-year decline since 2012, due to declining demand and increased global competition. The company also reported a 55% drop in net income in the quarter.

While Musk said he expects the second quarter to be better than the first, the company hasn’t issued guidance for the year.

At the end of the earnings call, Martin Viecha, Tesla’s vice president of investor relations, announced that he, too, was resigning.

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Tesla and Elon Musk fans have an optimistic outlook for company's future, says WSJ's Tim Higgins

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