The head of markets at the National Grid Electricity System Operator has told Sky News that its new energy saving scheme “is likely how we’re all going to operate in the future.”
The new Demand Flexibility Service, which allows consumers to volunteer to use less electricity at times of peak demand to help avoid blackouts, has been activated twice this winter.
The Grid’s head of markets, Claire Dykta, described it as an effective “insurance policy” for the coming months, but also a demonstration of how the system could adapt as it is increasingly powered by clean, renewable energy, which is more intermittent than the polluting fossil fuels it is replacing.
She said: “Demand flexibility is going to be a really important component of our energy supply mix going forward and it will grow and grow as something that we all get used to.
“Once we’ve got electric cars and we don’t have gas boilers anymore, we’re going to be using energy very differently to how we use it today. Consumers being able to shift their demand is likely how we’re all going to operate in the future.”
Retired bereavement counsellor, Wendy Hall, 65, is from one of the around a million UK households that have signed up to take part in the Demand Flexibility Service.
Image: Wendy Hall is taking part in the scheme to help others
Image: The Demand Flexibility Service gives people the chance to save money off their bills
This time, she was asked by her energy supplier to save at least 20% of her regular usage over one-and-a-half hours.
When we arrived at her small single-story home in Chesterfield all the lights and appliances were off. Wendy was wrapped in her dressing gown for warmth, and was relying on the wood-burning fire in the living room to heat that part of the house.
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She planned to eat and wash her clothes later in the evening, to avoid using large appliances that typically use lots of electricity.
During the energy reduction period, she had her phone and Wi-Fi on, and kept a battery-powered lantern nearby to light her path as she moved around her home in the darkness.
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10:13
National Grid: Cash to reduce energy
Avoiding blackouts for vulnerable who need electricity
So far, the most Wendy has managed to save in one session is £3.66. Although, for her, this isn’t the main motivator.
“Primarily, it’s about avoiding blackouts for people who need the electricity, such as families with young children, elderly or disabled people. If I can just do a little bit and it helps them then that’s everything for me,” Wendy said.
“I’m not worried about the money, it’s not about that. Thinking about the war days, they dug for England, they made do and mended and if just switching the power off for one hour is a help to other people, I’m happy to do it.”
The National Grid emphasised that advances in smart appliances and technologies will ultimately make it much easier for people to consume electricity more flexibly, helping keep bills down at the same time as reducing demand at peak times.
Ms Dykta said: “I think one thing we should be really clear about is that when we talk about this Demand Flexibility Service and what it means, it’s about shifting your energy intensive appliances so your tumble dryer or your washing machine or your electric oven – and using those at different times.
“It’s not about switching everything off and sitting in the dark.
“Great Britain is on a journey to a high renewables green system. We’re further along than a lot of others, so demand flexibility is a step on that journey.”
Image: Ratcliffe on Sour coal fired power station
‘Smart’ consumers playing active part in system
But are the majority of British consumers ready to make this shift in their energy consumption habits?
E.ON chief executive Michael Lewis believes they are.
He told Sky News that “smart” consumers becoming an active part of the energy system is a critical part of its future.
“I think people are ready. They fully understand that we need to get off fossil fuels.
“We need to get to net zero and we need to get ourselves off these volatile international prices. And I think what Putin’s invasion of Ukraine has shown is how reliant we are on unstable political regimes.
“They know we need to take responsibility for our energy system and that means every individual taking responsibility for how we consume energy.”
But he warned that ditching fossil fuels will require a “huge national investment and a huge national effort”.
“Bear in mind we have to massively expand electricity generation, because not only are we replacing old fossil fuel generation, we’re also replacing all of the petroleum that goes into cars with electricity, and all of the gas that goes into heating with electricity.
“So we need much more renewable energy generation upstream and that’s both large scale generation like offshore wind, but also more embedded generation, like solar panels on every roof, and more electric vehicle chargers in homes and businesses.”
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1:05
‘We save £10 a day on energy scheme’
As well as increasing efforts to make homes more energy efficient, he said: “We have to look at storage.
“Batteries of course are great for short-term storage and as the electric vehicle fleet increases there’ll be more and more battery capacity embedded in the system, but we also need a long-term solution for seasonal storage.
“And that’s probably going to be hydrogen and we have to ramp up green hydrogen production to create that storage for when the wind isn’t blowing and when the sun isn’t shining.”
As part of its promise to decarbonise power generation in this country by 2035, the government has ambitious plans to ramp up battery storage and green hydrogen production, as well as increase wind power fivefold by the end of the decade.
But some industry experts worry that too much faith is being placed in technologies that, while rapidly advancing, are not yet at the necessary scale and affordability.
Heading for supply crisis in mid 2020s
Energy analyst from the Watt Logic consultancy, Kathryn Porter, says that the system has held up relatively well this winter, in part because warmer weather reduced the demand for gas, which provided just under 40% of our electricity generation last year.
But she is worried about what is to come, particularly about reliance on foreign electricity imports from European partners, especially France.
She said: “We’re running into a supply crisis in the middle of this decade.
“The reality is that this is the second time in five years that the French have taken large parts of their fleet offline for systemic problems, and so thinking that we can rely on old French reactors to get us out of trouble, I think is a little bit optimistic.
“We have legislation in place that requires all the coal power stations to close by October 2024.
“There are also two of our remaining nuclear power stations scheduled for closure in March 2024.
“So we have a situation where the winter after next, all of the spare capacity that we currently have… that will have gone.
“So we need to replace that. And the only realistic way of doing that is to build gas power stations. Now two years isn’t really long enough to do that.”
A government spokesperson told Sky News: “Putin’s illegal invasion of Ukraine has shown it is now more important than ever that we boost the UK’s homegrown energy supply to strengthen domestic resilience and energy security now and into the future.”
They added that the British Energy Security Strategy will “supercharge” renewable energy and nuclear capacity, as well as support North Sea oil and gas.
Billions have also been invested up until 2028 to make buildings more energy efficient, they said.
Two senior Labour MPs have suggested the prime minister may have to go within months if the government continues to perform poorly.
Sky News’ deputy political editor Sam Coates said his sources – a member of the government and a prominent politician – have “put Sir Keir Starmer on notice”.
Both warned that, if Labour performs badly in next May’s elections across Wales, Scotland and London, it could mark the end of his time in Downing Street.
Coates added: “The level of unhappiness and despair in parts of the Labour Party is so striking that right now, on the first anniversary, I am hearing from ministers in government that Starmer might have to go in months.”
Reform UK is surging in the polls in Wales, while Labour faces a threat from left-wing parties such as the Greens in London.
It comes as the prime minister made it clear that Rachel Reeves has his “complete support” as chancellor and remains integral to his project, Sky News’s political editor Beth Rigby understands.
She looked visibly upset during Prime Minister’s Questions, with a spokesperson claiming she had been affected by a “personal matter”.
A day earlier, Sir Keir’s controversial welfare bill was passed despite a sizeable rebellion from Labour MPs, with major U-turns meaning a new £5bn black hole has appeared in the country’s finances.
One senior figure told Rigby that the pair were as “as close politically” as any chancellor and prime minister have ever been.
“She is going absolutely nowhere,” they added.
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2:58
Welfare vote ‘a blow to the prime minister’
Ms Reeves’s tears sent markets spiralling, with the value of the pound and long-term government bonds falling sharply.
Later in the day Sir Keir, said Ms Reeves will be chancellor for a “very long time to come”.
The prime minister said it was “absolutely wrong” to suggest her tearful appearance in the Commons related to the welfare U-turn.
“It’s got nothing to do with politics, nothing to do with what’s happened this week. It was a personal matter for her,” he said while speaking to the BBC’s podcast Political Thinking with Nick Robinson.
“I’m not going to intrude on her privacy by talking to you about that. It is a personal matter.”
Asked if she will remain in post, he said: “She will be chancellor by the time this is broadcast, she will be chancellor for a very long time to come, because this project that we’ve been working on to change the Labour party, to win the election, change the country, that is a project which the chancellor and I’ve been working on together.”
He said Ms Reeves has done a “fantastic job” and added: “She and I work together, we think together. In the past, there have been examples – I won’t give any specific – of chancellors and prime ministers who weren’t in lockstep. We’re in lockstep.”
Wes Streeting, the health secretary, also offered a strong defence for the prime minister and chancellor.
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11:07
Health Secretary: Reeves is ‘resilient’
He told Sky News this morning that Sir Keir has been “consistently underestimated” and was “of course” safe as prime minister.
And he said Ms Reeves was a “tough character” who was ” resilient” and “here to stay”.
Despite making “significant improvements”, Greater Manchester Police (GMP) has lost the “trust and confidence” of some victims of grooming gangs, according to a report by the police watchdog.
Michelle Skeer, His Majesty’s Inspector of Constabulary, said that since 2019, when GMP started to review its non-recent child sexual exploitation investigations, “the force has improved its understanding and approach to investigating allegations of child criminal and sexual exploitation”.
The document, published today, said police have live investigations into “multi-victim, multi-offender” child sexual exploitation inquiries, involving 714 victims and survivors, and 1,099 suspects.
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2:00
‘Our chance for justice’
But despite recording improvements, a report by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) also identified:
• Various training gaps within the investigation team • Lack of consistency in evaluating case files between social care, health and police • Failures to initially support victims meant they had “lost trust and confidence” in police
The report was commissioned by the Mayor of Greater Manchester Andy Burnham in 2024 to evaluate whether police, councils and health services can protect children from sexual exploitation in the future.
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1:40
Starmer to launch new grooming gang inquiry
The findings were issued as the final part of the CSE (child sexual exploitation) Assurance Review process which started in 2017. The first three reports examined non-recent child sexual exploitation in Manchester, Oldham and Rochdale.
Mr Skeer said that the force has been trying to improve its service to those who have experienced sexual exploitation, but previous failings have badly affected trust in GMP.
He said: “For some, trust and confidence in the police had been lost, and the force would not be able to rectify their experiences.
“It is vital that improvements are led by victims’ experiences, and if they do come forward, they are supported, protected and taken seriously.”
A recent report by Baroness Casey found a significant over-representation of Asian men who are suspects in grooming gangs in Greater Manchester, adding though authorities are in “denial” more needs to be done to understand why this is the case.
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6:52
Teen caught in child sex exploitation
Inspectors also said there were “training gaps” in some investigation teams and issues with data sharing, with local councils sometimes not willing to provide detectives with information, leading to “significant delays in investigations” into grooming gangs.
It cites problems with intelligence provided by Manchester City Council, which took months to arrive and “was so heavily redacted that some pages contained only a few words”, the report said.
GMP is the only force in the country to set up a dedicated team to investigate grooming gangs. Called the Child Sexual Exploitation Major Investigation Team (CSE MIT) it has about 100 staff and a ringfenced budget.
In October 2024, the force told inspectors there were 59 live multi-victim, multi-offender child sexual exploitation investigations, of which 13 were being managed by the CSE MIT.
The report adds: “The force fully accepts that it made mistakes in the past.
“It has taken positive and effective steps to learn from these mistakes and improve how it investigates recent and non-recent child sexual exploitation.”
Separately, the Baird Inquiry published in July 2024 found officers at GMP were abusing their power – making unlawful arrests, unlawful and demeaning strip searches, sometimes treating victims as perpetrators, and traumatising those who have suffered sexual abuse or domestic violence.
The health secretary has offered a strong defence of the prime minister and chancellor – ahead of Sir Keir Starmer setting out his 10-year vision for the NHS.
Wes Streeting dismissed suggestions the prime minister could be forced out in months following the toughest week of his premiership yet, and described Rachel Reeves as “resilient” and would “bounce back” following her tearful appearance in the Commons on Wednesday.
Overnight, two senior sources – a member of the government and a prominent politician – told Sky News’ deputy political editor Sam Coates that they had “put Sir Keir Starmer on notice”.
The health secretary, who was speaking as Sir Keir prepares to set out his 10-year vision for the NHS, said the prime minister had been “consistently underestimated”.
Asked by Kamali Melbourneon Sky News Breakfast whether Sir Keir was “safe”, Mr Streeting said: “Of course.
“Keir Starmer has been consistently underestimated. I wonder when people will learn.
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2:36
Reeves has ‘complete support’
“They said he couldn’t win the Labour leadership, but he did. They said he couldn’t change the Labour Party, but he did.
“They said he couldn’t take the Labour Party from its worst defeat since the 1930s to election victory last year. And he did and now the cynics say he can’t change the country, but he will.”
As for Ms Reeves – whose tearful appearance in the Commons spooked markets after the prime minister initially failed to back her, Mr Streeting said the chancellor was a “tough character” who was “resilient and she will bounce back”.
The health secretary declined to expand on why Ms Reeves was in the chamber at all yesterday, repeating that it was a personal matter.
“Rachel Reeves as chancellor is here to stay,” he continued.
“We need her to get the economy from strength to strength, to make sure that family finances are in better health than we were when we came into office.”
Speculation about the futures of the two most senior members of the government threaten to overshadow the announcement today, which the government says is “one of the most seismic shifts” in the health service’s history.
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3:05
Why has Starmer axed NHS England?
Sir Keir will pledge three main facets of the plan: moving care into the community, digitising the NHS, and a focus on sickness prevention.
The prime minister will announce neighbourhood health services will be rolled out across England to improve access to the NHS and to shift care out of overstrained hospitals.
Sir Keir has already promised thousands more GPs will be trained, and to end the 8am “scramble” for an appointment.
He also previously said his government will bring the NHS into the digital age, with “groundbreaking” new tools to support GPs rolled out over the next two years – including AI to take notes, draft letters and enter data.
And he will promise new contracts that will encourage and allow GP practices to cover a wider geographical area, so small practices will get more support.
Unite, one of the UK’s largest healthcare unions, welcomed the plan cautiously but said staff need to be the focus to ensure people are better looked after.
Sir Keir said: “The NHS should be there for everyone, whenever they need it.
“But we inherited a health system in crisis, addicted to a sticking plaster approach, and unable to face up to the challenges we face now, let alone in the future.
“That ends now. Because it’s reform or die.”
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2:04
Do you want AI listening in on chats with your doctor?
Neighbourhood health services
The newly announced neighbourhood health services will provide “pioneering teams” in local communities, so patients can more conveniently access a full range of healthcare services close to home.
Local areas will be encouraged to trial innovative schemes like community outreach door-to-door to detect early signs of illness and reduce pressure on GPs and A&E.
The aim is to eventually have new health centres open 12 hours a day, six days a week to offer GP services as well as diagnostics, post-operative care and rehab.
They will also offer services like debt advice, employment support, stop smoking help or weight management.
More NHS dentists
Dentists will also be part of the plan, with dental care professionals part of the neighbourhood teams.
Dental “therapists” will carry out check-ups, treatments and referrals, while dental nurses could give education and advice to parents or work with schools and community groups.
Newly qualified dentists will be required to practice in the NHS for a minimum period, which they have said will be three years.