Cradling her seven-month-old daughter Isabella, who is now recovering from surgery, Zsuzsanna Tandy says: “We have very mixed feelings about being in hospital.”
Isabella was born with a rare condition that affects her colon and went for an operation in Birmingham in early January.
But after she had been given the general anaesthetic, they were told the surgery couldn’t go ahead that day.
“They called us back in half an hour because they cannot proceed so we had to come back,” Ms Tandy says.
“I, as a mum, was stressed out, running back, why they cannot proceed and then finding out they didn’t have enough doctors in the house.”
On her phone, Ms Tandy has a video of her daughter waking up from the anaesthetic and a picture of her in her car seat on the way home – only to have to return for the surgery the following week.
Then, earlier this month, Isabella fell ill again and they rushed her to their local A&E in Dudley.
“Going into A&E you are stressing because what’s going wrong with your daughter who’s just had an operation?
“So we went into A&E and it’s just the constant waiting,” Ms Tandy tells Sky News.
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Image: Mum Zsuzsanna Tandy pictured with baby Isabella
Eventually she took Isabella back to Birmingham Children’s Hospital where she had another procedure and is now recovering.
She can’t praise the staff there highly enough, describing them as “absolutely brilliant”.
But her experiences of an NHS under pressure in recent weeks have left her concerned about the impact escalating strike action could have.
Someone needs to ‘step in and do something’
“I don’t blame the nurses, doctors, they do their job and they’re brilliant but they’re under stress,” Ms Tandy says.
“There’s already low staff in many wards. From other wards nurses come and help out. They do an amazing job and they work extra hours.
“If more staff go on strike, I don’t know how that’s going to work.
“Honestly, waiting long hours because there is not enough staff – somebody really should step in and do something because there are people and children stressing and suffering in hospitals”.
She believes nurses should be paid more.
“The government should really engage in every kind of talks because there are too many strikes,” she says.
If you are an NHS worker and would like to share your experiences with us anonymously, please email NHSstories@sky.uk
Earlier this week tens of thousands of NHS workers, including nurses in England and GMB union ambulance workers in England and Wales, downed tools as part of the biggest NHS strike in history.
The Royal College of Nursing (RCN) director for England, Patricia Marquis, called on Rishi Sunak to intervene but told Sky News there had been no “direct contact” from the prime minister.
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NHS workers took strike action in one of the biggest walkouts in the history of the health service
They are set to join tens of thousands of workers including physiotherapists, teachers, university staff and civil servants as a winter of industrial action continues.
A Department of Health spokesperson said Health Secretary Steve Barclay has been clear he wants to continue discussing with unions what is fair and affordable as part of the 2023/24 pay process.
This includes “concerns around pay, conditions and workload to find ways to make the NHS a better place to work for everyone”.
“He continues to urge unions to call off strikes and engage in a constructive dialogue about the Pay Review Body Process for the coming year,” the spokesperson said.
“Our priority is keeping patients safe.
“The NHS has tried and tested plans in place to minimise disruption and ensure emergency services continue to operate.”
It started with a strong espresso in a simple cafe on a side street in north London.
Several Algerian men were inside, a few others were outside on the pavement, smoking.
I’d been told the wanted prisoner might be in Finsbury Park, so I ordered a coffee and asked if they’d seen him.
Image: Spotting a man resembling the suspect, Tom and camera operator Josh Masters gave chase
They were happy to tell me that some of them knew Brahim Kaddour-Cherif – the 24-year-old offender who was on the run.
One of the customers revealed to me that he’d actually seen him the night before.
“He wants to hand himself to police,” the friend said candidly.
This was the beginning of the end of a high-profile manhunt.
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The Algerian convicted sex offender had been at large since 29 October, after he was mistakenly released from HMP Wandsworth in south London.
Within an hour of meeting the friend in the cafe, he had followed myself and camera operator Josh Masters to a nearby street.
Image: Kaddour-Cherif was accidentally freed five days after the wrongful release of convicted sex offender Hadush Kebatu (pictured). They were both arrested separately in Finsbury Park. Pic: Crown Prosecution Service/PA
We weren’t yet filming – he didn’t want any attention or fuss surrounding him.
“Follow me, he’s in the park,” the man told me.
“Follow – but not too close.”
We did.
I was in the same park a few weeks ago after fugitive Hadush Kebatu, the Ethiopian sex offender – also wrongly released from prison – was arrested in Finsbury Park.
It was odd to be back in the same spot in such similar circumstances.
As he led us through the park past joggers, young families and people playing tennis, the man headed for the gates near Finsbury Park station.
All of a sudden, two police officers ran past us.
The Met had received a tip-off from a member of the public.
It was frantic. Undercover officers, uniformed cops, screeching tyres and blaring sirens. We were in the middle of the manhunt.
As they scoured the streets at speed, we walked by some of the Algerian men I’d seen in the cafe.
Image: Kaddour-Cherif walked up to a nearby police van as Tom continued to question him
One man near the group was wearing green tracksuit bottoms, a beanie hat and had glasses on.
“It’s him, it’s him,” one of the other men said to me, gesturing towards him.
The man in the beanie then quickly turned on his heel and walked off.
“It’s him, it’s him,” another guy agreed.
The suspect was walking off while the police were still searching the nearby streets.
Josh and I caught up with him and I asked directly: “Are you Brahim?”
You may have watched the exchange in the Sky News video – he was in denial, evasive and pretended the suspect had pedalled off on a Lime bike.
I can only guess he knew the game was up, but for whatever reason, he was keeping up the lie.
Image: Police moved in to handcuff him and used their phones to check an image of the wanted man from one of Sky News’ online platforms
Image: Once his identity was confirmed, Kaddour-Cherif was put into the back of the police van
Moments later, one of the bystanders told me “it is him” – with added urgency.
Only the prisoner knows why he then walked up to the nearby police van – officers quickly moved to handcuff him and tell him why he was being arrested.
Over the next 10 minutes, he became agitated. His story changed as I repeatedly asked if he had been the man inside HMP Wandsworth.
Officers needed confirmation too – one quickly pulled out a smartphone and checked an image of the wanted man from one of Sky News’ online platforms.
Nadjib had been on the lookout for the convicted sex offender, who had been spending time in different parts of north London since his release from HMP Wandsworth.
He even had a folded-up newspaper clipping in his pocket so that he could check the picture himself.
He told Sky News he was “very happy when he got arrested”.
“I don’t like the sex offenders,” he said.
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“I know him from the community. He has been around here every night since he was released from prison.”
Image: Nadjib (L) told Sky’s Tom Parmenter he had been looking out for the offender
Not only did he tip the police off about the prisoner’s whereabouts, but he also witnessed the other high-profile manhunt that ended in the same park last month.
Ethiopian asylum seeker Hadush Kebatu was also arrested in Finsbury Park after a 48-hour manhunt in the capital. He was then deported to Ethiopia.
Image: Brahim Kaddour-Cherif
“When he [Kebatu] got arrested in the park I was there,” Nadjib said.
I asked him why both men ended up in the same park in north London.
“Because the community, he came here for the community of Algerians,” he said.
Several Algerian people that I spoke to on Friday told me how shameful they thought it was that this sex offender was still on the run.
An NHS trust and a ward manager will be sentenced next week for health and safety failings – more than a decade after a young woman died in a secure mental health hospital.
Warning: This article contains references to suicide.
The decisions were reached after the joint-longest jury deliberation in English legal history.
Alice was 22 years old when she took her own life at London’s Goodmayes Hospital in July 2015.
Her parents sat through seven months of difficult and graphic evidence – and told Sky News the experience retraumatised them.
Image: Mother Jane Figueiredo
Jane Figueiredo said: “It’s very distressing, because you know that she’s been failed at every point all the way along, and you’re also reliving the suffering that she went through.
“It’s adding trauma on top of the wound that you’ve already got, the worst wound you can imagine, of losing your child.”
Image: Step-father Max Figueiredo
Alice’s stepfather Max said he remains “appalled” that she died in a place they thought would care for her.
“The fact we have these repeated deaths of very young people in secure mental health units shocks me to the core. How can society look at that event and portray it as something that happens as a matter of course?”
Ms Figueiredo said Alice had predicted her own death.
“She said to us – out of fear really: ‘The only way I’m going to leave this ward is in a body bag.’
Image: Alice had predicted her own death, her mother says
In a statement, the North East London NHS Foundation Trust said: “We are deeply sorry for Alice’s death, and we extend our heartfelt condolences to her family and loved ones.
“We have taken significant steps to continually improve the physical and social environment, deliberately designed to support recovery, safety, wellbeing, and assist our workforce in delivering compassionate care.”
For Alice’s family, the convictions have brought some justice, but they will never have complete closure.
“As a mum your bereavement doesn’t ever end, it changes over years as you go on, but it’s unending. The thought I won’t even hear her voice is unbearable and I still miss it. I still miss her voice,” Ms Figueiredo said.
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK.