Instead of spending his retirement relaxing, or taking up a niche hobby, Nigel currently spends part of his day tracking down pensioners.
The former police officer was just 49 when he retired. Feeling like he was “too young to do nothing”, he went to work as a loan shark investigator.
But he could never have imagined his new job would include hunting down illegal money lenders in their eighties.
He is a member of Stop Loan Sharks Wales (SLSW), a small unit that targets illicit money lenders.
And while most loan sharks are dogged in their harassment and intimidation of anyone who owes them money, not everyone fits the ‘Phil Mitchell’ stereotype.
In one recent case, an elderly woman in her 80s, was given a police caution after she was found to be making illegal loans.
She had used her son – who was in his 40s and had previously been to prison – to help threaten people into paying up.
“But because of her age and the amount involved, she was only issued a caution,” says Ryan, a client liaison officer with the unit. The money involved totalled several thousand pounds.
“As far as we could prove she was only lending to one individual,” Ryan adds, calling it “vicious, opportunistic targeting”.
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2:05
Loan sharks subject victims to ‘hideous’ things
Another woman in her 80s, currently under investigation by the unit, began making personal loans but quickly became threatening when people couldn’t pay her back.
“She was scaring [victims] with ‘I know where you are, I know where you live’,” Nigel says.
Her case is ongoing and has not yet reached the courts, so few details can be given by SLSW.
‘A tsunami is coming’
Loan sharks, of all ages, are nothing new but there are fears they are profiteering from the misery brought about by the ongoing economic crisis.
But a backlog at the courts, worsened by the COVID-19 pandemic, and a time lag with investigations means the full effects of the cost of living crisis have yet to be seen.
“There might be a bit of a tsunami coming,” Nigel warns.
Ryan says it is “fairly uncommon” to see illegal lenders in their eighties. “Most people are of working age, but it is about a 50-50 split between male and female,” he adds.
Image: Sky News has previously witnessed the arrest of Illegal money lenders
Who are loan sharks?
Often they hide in plain sight and are well-known in their local communities.
Nigel and Ryan have spoken to Sky News on condition of anonymity, in part because of the threats the team faces doing their job.
They never work in the same area where they live but after one of his colleagues was accidentally spotted by a loan shark, their car was smashed and protection had to be put in place.
New research commissioned by their unit alongside the Welsh government, confirms fears that current financial hardships could drive more people in Wales to borrow from illegal money lenders.
Some 38% say they are more likely to need to borrow money or credit this year to cover everyday costs, and 50% of those borrowing are doing so to fund everyday living expenses – from food and bills to school uniforms.
Established 15 years ago, SLSW is a government-funded agency that works alongside – but is entirely separate from – the police, local authorities, charities, and other agencies.
Most of the unit’s employees are former police officers.
‘Grooming’ their victims
Illegal money lenders, Nigel says, often build up a friendly rapport and lure people in by letting them off the first repayment.
But then, says Nigel, it often gets to the stage where they can’t pay it back.
The relationship is “pretty much grooming”, adds Ryan, who works closely with victims in his role, drawing comparisons to drug dealers or domestic abuse: “People are always stepping on eggshells, they get trained to act in a certain way.”
He says: “You also find people pay different amounts. If you’re not easy to intimidate they’ll still lend to you, just on more favourable terms.
“But the more vulnerable you are, the worse the penalties.”
Individual investigations into the illicit world of illegal money lending can take anywhere from a month to several years.
“We might not even have a victim in the first instance, we might only have the intelligence,” Nigel says.
The Wales unit has 11 live cases currently, with the oldest going back to February 2020. In some years, they might close as many as eight investigations.
And these loan sharks aren’t hidden in the depths of the dark web – these are people well-known in their local communities.
Living off £5 a week
In one case, a loan shark in North Wales would pick up his victims up just before midnight and drive them to a cash point just as their benefits were deposited in their account.
They would take the money, giving their victim mere pocket money to live off – in one case, as little as £5 a week – and keep the rest of the money, including the bank card.
In another, a cooker, fridge, and microwave were taken from a victim’s house when they fell behind with payments.
The maximum sentence
The maximum prison sentence for a loan shark, if successfully convicted, is two years. According to Nigel, investigators will often look to increase that by adding associated crimes to the charge sheet such as actual bodily harm, and sexual assaults.
The highest sentence that Nigel’s unit has achieved is three-and-a-half years, which was handed down to Robert Sparey, 60, of Caerphilly, in 2017. Sparey, who had not worked since 1990, targeted vulnerable people for more than 20 years and used a disabled family member as a “front” for his operation.
He threatened to burn a woman’s house down with her children inside if she did not pay, and told another he would find “heavy-handed” people to enforce the debts.
Similarly, the unit was active in the prosecution of Chris Harvey, a father of 21 children, for three years and four months in 2015. Harvey, who was also from Caerphilly, charged his own family up to 400,000% interest on illegal loans.
Image: Loan sharks prey on vulnerable people in deprived areas of towns like Caerphilly in South Wales
£40k in unexplained cash
Among the unit’s more recent successes include the arrest of Clayton Rumbelow from Llanelli who was jailed for 10 months for illegal money lending in October 2022.
Despite being on benefits and with no other legitimate source of income, Rumbelow spent tens of thousands of pounds on holidays over two years. He bought expensive cars and even decorated his house with intimidating animal statues.
“When I went through his bank accounts, I found £40,000 worth of unexplained cash deposits,” says Nigel.
Image: Clayton Rumbelow was given a jail sentence in October. Pic: SLSW
Some people don’t realise they are being exploited or even feel grateful to the lender for helping them out.
One victim told Nigel: “I don’t know what I would have done without him. I couldn’t get money from anywhere else and I couldn’t feed my kids”.
Image: Rumbelow decorated his house with expensive and intimidating animal statues. Pic: SLSW
People are also often led to believe that their loan shark debts are lawfully enforceable. In Porthcawl, a doorman moonlighting as a loan shark wrote up contracts for his clients.
“When you actually looked at the contracts themselves, it looked like they came from somewhere legally enforceable,” says Nigel.
“People signed these contracts to buy groceries and believed he was a lawful money lender. But he wasn’t, and these people were desperate and would agree to anything.”
What can you do if you are in debt to a loan shark?
If someone who has lent you money threatens you or is violent, contact the police straight away – even if it is an informal loan from someone you know.
Not all lending needs to be authorised by the Financial Conduct Authority – for example, informal, one-off loans between friends or family aren’t against the law. If you’re not sure if a loan needs to be authorised by the FCA, get help from your nearest Citizens Advice.
In England, if you think a money lender is operating without being FCA authorised, you can speak in confidence to the Illegal Money Lending Hotline on 0300 555 2222. You can also email the Illegal Money Lending Team at reportaloanshark@stoploansharks.gov.uk or text loan shark and your message to 60003.
In Scotland, you can speak in confidence to the national Trading Standards Scotland team to report an illegal money lender on 0800 074 0878, or report it online to them at www.tsscot.co.uk.
In Wales, you can report concerns about a money lender to the Wales Illegal Money Lending Unit which operates a 24 hour confidential helpline on: 0300 123 33 11.
In Northern Ireland you can contact the Trading Standards Consumerline, telephone 0300 123 6262.
Credit unions also provide a lawful alternative to illegal money lending for people of all income levels. They also promote manageable ways to save money.
Anything other than a win for Labour would have been a humiliation in this contest.
It wasn’t any old local by-election – this was a contest where Labour knew it could act as a mini barometer of Sir Keir Starmer’s recent U-turn on winter fuel payments and become a test of how popular the politics of Nigel Farage are in Scotland.
Labour are power hungry and have, for a long time, set their sights on forming the next Scottish government.
The prime minister will this morning be breathing a sigh of relief after clinching this shock victory over the SNP and Reform UK.
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1:01
New MSP’s message to Farage and ‘his mob’
This contest on the outskirts of Glasgow came at a time where Labour had been firefighting and grappling with polling suggesting they had blown their chances of ousting the SNP from power in Edinburgh after almost 20 years.
The SNP had a spring in their step during this campaign after a chaotic couple of years.
First Minister and SNP leader John Swinney had apparently stemmed the bleeding after the infamous police fraud investigation, endless fallout over gender identity reforms, and last year’s general election where they were almost wiped out.
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This result leaves them no further forward than 12 months ago with questions over the party’s strategy.
Image: SNP and Reform UK election billboard posters in Larkhall. Pic: PA
Reform UK is very much in the Scottish picture now, finishing a few hundred votes behind the nationalists.
This is a party led by a man who barely registered any support north of the border for many years. A remarkable transformation.
The surge in support has spooked many because they know fine well Nigel Farage is only just getting started.
One poll had Reform UK forming the next official opposition at Holyrood. After tonight, that might be a tall order but Mr Farage is shaking things up at the expense of the Conservatives.
The unpredictable nature of this contest may give us a taste of what is to come.
Andy Carter, senior winners’ adviser at Allwyn, said: “We are now on the verge of potentially creating the biggest National Lottery winner this country has ever seen.”
The previous largest prize pot was won by an anonymous UK ticket-holder, who took home £195m on 19 July 2022.
Just two months earlier, Joe and Jess Thwaite, from Gloucester, won £184,262,899 with a Lucky Dip ticket. At the time, Joe was a communications sales engineer, and Jess ran a hairdressing salon with her sister.
Mr Thwaite said he woke up at 5am as usual, and checked his phone to see an email saying, “Good news, you have won a prize”.
But he did not immediately wake his wife, choosing to let her sleep in.
“I saw how much and I didn’t know what to do,” Mr Thwaite said.
“I couldn’t go back to sleep, I didn’t want to wake Jess up, so I just laid there for what seemed like forever. I spent some time searching for property with no budget limit, which was a novelty!”
When his wife woke up, she assumed the National Lottery app was wrong.
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1:24
Winner ‘thought it was a scam’
In February last year, Richard and Debbie Nuttall were revealed as the UK winners of a £61m EuroMillions jackpot – who at first thought they had only won £2.60.
The couple from Lancashire split the £123m prize with a winner in Spain.
This year’s biggest prize, of £83m went to a UK winner in January.
The Scottish government minister died in March at the age of 57, having last year taken medical leave to undergo treatment for secondary breast cancer.
First Minister John Swinney congratulated Mr Russell following the result.
In a post on X, the SNP leader said Ms Loudon had “fought a superb SNP campaign”.
He added: “We have made progress since the election last year but not enough. We still have work to do and we will do it.”
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With Reform UK never having won an election in Scotland, party deputy leader Richard Tice said candidate Ross Lambie coming in third was a “massive boost for us”.
Image: Reform UK deputy leader Richard Tice turned up to the count to support candidate Ross Lambie. Pic: PA
He added: “It’s a fantastic result, just a few hundred votes away from the SNP, nobody predicted that.
“I think that sets us up with excitement and momentum for the next 11 months into the Holyrood elections.”
Image: Davy Russell celebrating with Scottish Labour leader Anas Sarwar and the party’s deputy leader Dame Jackie Baillie. Pic: PA
Mr Russell said the constituents had voted to “take a new direction” with his party.
He added: “Like the people here in Hamilton, Larkhall and Stonehouse, and right across Scotland, we all feel we have been let down by the SNP.
“They’ve broken our NHS, wasted our money, and after nearly two decades they don’t deserve another chance.”
Image: Mr Sarwar and Mr Russell on the campaign trail. Pic: PA
Mr Russell said the community had also “sent a message” to Reform UK leader Nigel Farage “and his mob tonight”.
He added: “The poison of Reform isn’t us, it isn’t Scotland, and we don’t want your division here.
“Reform have no real answers to the issues we face, and they can’t beat the SNP here or replace them across Scotland.”
Mr Russell said his party was ready to “fix” the NHS and “end the SNP’s addiction to wasting your money”.
He added: “The road to a new direction for Scotland in 2026 – with Anas Sarwar as first minister and a Scottish Labour government – begins right here. So, let’s go and win it together.”
Image: By-election Scottish Conservative candidate Richard Nelson (left) and Reform UK candidate Ross Lambie. Pic: PA
Ten candidates went head-to-head in the Holyrood by-election:
• Collette Bradley, Scottish Socialist Party – 278 votes • Andy Brady, Scottish Family Party – 219 votes • Ross Lambie, Reform UK – 7,088 votes • Katy Loudon, Scottish National Party (SNP) – 7,957 votes • Janice MacKay, UK Independence Party (UKIP) – 50 votes • Ann McGuinness, Scottish Green Party – 695 votes • Aisha Mir, Scottish Liberal Democrats – 533 votes • Richard Nelson, Scottish Conservative and Unionist Party – 1,621 votes • Davy Russell, Scottish Labour Party – 8,559 votes • Marc Wilkinson, Independent – 109 votes
The votes were verified and manually counted at South Lanarkshire Council headquarters in Hamilton.
Image: Dame Jackie got emotional after Mr Russell’s win. Pic: PA
Campaigning became heated in the run up to the by-election, with Reform UK accused of running a “racist” ad on Facebook against Scottish Labour leader Anas Sarwar.
Reform leader Mr Farage continued to double down, accusing his rival of “sectarian politics”.
In response, the Scottish Labour MSP branded Mr Farage a “poisonous little man” and accused him of running a “campaign of dirt and smear”.
First Minister Mr Swinney had earlier warned it was a “two-horse race” between the SNP and Reform UK, urging voters to “defeat the gutter politics” of Mr Farage.
With less than a year to go before the Scottish parliament election, the result potentially offers a snapshot of how the political landscape north of the border could look in 2026.
Mr Sarwar said: “I think people need to change the script, because we’ve proven the pollsters wrong.
“We’ve proven the commentators wrong, we’ve proven the bookies wrong. We’ve proven John Swinney wrong and so many others wrong too.”