Connect with us

Published

on

Elon Musk speaking at Tesla Investor Day. 

Courtesy: Tesla

Elon Musk on Tuesday backed down from his attacks on a disabled Twitter employee who was laid off by the company and apologized for what he called a “misunderstanding.”

On Tuesday, the Twitter CEO questioned the work performance of Haraldur Thorleifsson — who goes by “Halli” — who he said has “done almost no work for the past four months.” Musk is also the CEO of electric car manufacturer Tesla.

“I would like to apologize to Halli for my misunderstanding of his situation,” Musk tweeted late Tuesday. “It was based on things I was told that were untrue or, in some cases, true, but not meaningful.”

“He is considering remaining at Twitter,” Musk added.

Thorleifsson, a disabled Icelandic entrepreneur, found himself drawn into a war of words with Musk after asking about the status of his employment. Thorleifsson and Twitter, which no longer has a communications department, did not respond to questions from CNBC on the spat by the time of publication.

On Monday, Thorleifsson, 45, tweeted Musk, saying that he had been locked out of his work computer for several days and failed to get a response from Twitter’s human resources department on whether he had been fired.

He suggested he may have been one of 200 employees reportedly let go by the company in February. Thorleifsson lives and works in the Icelandic capital Reykjavik with his wife and two children.

Musk, an avid user of Twitter, replied by asking Thorleifsson, “What work have you been doing?” to which Thorleifsson responded saying he saved the company $500,000 on a software-as-a-service contract and led prioritization of design projects.

When Musk probed for more details, Thorleifsson identified the SaaS contract he saved the company money on as the design platform Figma and said his prioritization work related to “all active design projects.”

Musk proceeded to respond with two laughing face emojis and later tweeted a link to a clip from “Office Space,” a comedy movie that parodies office working culture, where an employee is asked, “What would you say you do here?”

Following the back-and-forth with Musk, Thorleifsson said he was informed by Twitter’s head of human resources that he had been sacked.

Musk proceeded to criticize Thorleifsson over his work performance at the company, saying he “did no actual work, claimed as his excuse that he had a disability that prevented him from typing, yet was simultaneously tweeting up a storm.”

If an employee is having to ask their boss via Twitter if they still have a job or not, something has clearly gone pretty wrong.

Matt Monette

U.K. and Ireland Country Lead, Deel

Billy Markus, co-creator of dogecoin and an ally of Musk, expressed disapproval of Musk’s tweets. In a since-deleted response to Markus, Musk said, “He’s the worst, sorry.”

After a Twitter user said he had worked with Thorleifsson directly and found his work ethic “next level,” Musk says he gave Thorleifsson a video call “to figure out what’s real vs what I was told.” Musk then apologized and suggested Thorleifsson was considering staying at Twitter.

Matt Monette, U.K. and Ireland country lead at human resources platform Deel, said there was a “greater need for effective internal communications,” as tech layoffs increase while remote work is becoming more commonplace.

“If an employee is having to ask their boss via Twitter if they still have a job or not, something has clearly gone pretty wrong,” Monette told CNBC via email. “Employers must make sure they abide by the rules in different countries.”

The incident is one of the most bizarre developments to date in the saga surrounding Musk’s purchase of Twitter. Musk agreed to buy the social media site last year for $44 billion. He has since sought to cut costs dramatically in a bid to make it a profitable venture.

As part of that strategy, Musk laid off thousands of Twitter’s employees. It cut another 200 jobs last month, according to a report from The New York Times, taking its total staff count down to 2,000 from roughly 7,500 in October.

Person of the year

Thorleifsson was brought into Twitter as a senior director of product design after the sale of his company Ueno, a digital brand design agency, to Twitter in 2021. He suffers from muscular dystrophy, a disease that weakens muscles over time. Thorleifsson explained his disability has made it harder for him to do manual work for extended periods of time without his hands starting to cramp.

According to Icelandic Review, Thorleifsson was crowned Iceland’s “person of the year” in 2022 by several Icelandic media outlets, in part due to the sale of Ueno and his efforts to install wheelchair ramps across the country.

He says part of the reason why he sold the company — which he described as being on unfavorable financial terms — was that his disability made it harder for him to do manual work.

Thorleifsson says he chose to be paid the deal price as salary since, this way, he could pay more in taxes to contribute to public services.

If he took the money as a lump sum, it would have been treated as an investment and he would have paid a 22% capital gains tax. However, by taking it as salary, he opted to pay the higher 46% income tax rate instead.

Thorleifsson said he was in the dark about whether he will receive severance pay. “Companies let people go, that’s within their rights,” Thorleifsson said on Twitter. “They usually tell people about it but that’s seemingly the optional part at Twitter now.”

It is not yet clear what he will decide to do next — although he said earlier Tuesday that he was planning to open a restaurant named after his mother in downtown Reykjavik “very soon.”

Continue Reading

Technology

Elon Musk’s X temporarily down for tens of thousands of users

Published

on

By

Elon Musk's X temporarily down for tens of thousands of users

Elon Musk looks on as U.S. President Donald Trump meets South African President Cyril Ramaphosa in the Oval Office of the White House in Washington, D.C., U.S., May 21, 2025.

Kevin Lamarque | Reuters

The Elon Musk-owned social media platform X experienced a brief outage on Saturday morning, with tens of thousands of users reportedly unable to use the site.

About 25,000 users reported issues with the platform, according to the analytics platform Downdetector, which gathers data from users to monitor issues with various platforms.

Roughly 21,000 users reported issues just after 8:30 a.m. ET, per the analytics platform.

The issues appeared to be largely resolved by around 9:55 a.m., when about 2,000 users were reporting issues with the platform.

Read more CNBC politics coverage

X did not immediately respond to CNBC’s request for comment. Additional information on the outage was not available.

Musk, the billionaire owner of SpaceX and Tesla, acquired X, formerly known as Twitter in 2022.

The site has had a number of widespread outages since the acquisition.

The site experienced another outage in March, which Musk attributed at the time to a “massive cyberattack.”

“We get attacked every day, but this was done with a lot of resources,” Musk wrote in a post at the time.

This is breaking news. Check back for updates

Continue Reading

Technology

Companies turn to AI to navigate Trump tariff turbulence

Published

on

By

Companies turn to AI to navigate Trump tariff turbulence

Artificial intelligence robot looking at futuristic digital data display.

Yuichiro Chino | Moment | Getty Images

Businesses are turning to artificial intelligence tools to help them navigate real-world turbulence in global trade.

Several tech firms told CNBC say they’re deploying the nascent technology to visualize businesses’ global supply chains — from the materials that are used to form products, to where those goods are being shipped from — and understand how they’re affected by U.S. President Donald Trump’s reciprocal tariffs.

Last week, Salesforce said it had developed a new import specialist AI agent that can “instantly process changes for all 20,000 product categories in the U.S. customs system and then take action on them” as needed, to help navigate changes to tariff systems.

Engineers at the U.S. software giant used the Harmonized Tariff Schedule, a 4,400-page document of tariffs on goods imported to the U.S., to inform answers generated by the agent.

“The sheer pace and complexity of global tariff changes make it nearly impossible for most businesses to keep up manually,” Eric Loeb, executive vice president of government affairs at Salesforce, told CNBC. “In the past, companies might have relied on small teams of in-house experts to keep pace.”

Firms say that AI systems are enabling them to take decisions on adjustments to their global supply chains much faster.

Andrew Bell, chief product officer of supply chain management software firm Kinaxis, said that manufacturers and distributors looking to inform their response to tariffs are using his firm’s machine learning technology to assess their products and the materials that go into them, as well as external signals like news articles and macroeconomic data.

“With that information, we can start doing some of those simulations of, here is a particular part that is in your build material that has a significant tariff. If you switched to using this other part instead, what would the impact be overall?” Bell told CNBC.

‘AI’s moment to shine’

Trump’s tariffs list — which covers dozens of countries — has forced companies to rethink their supply chains and pricing, with the likes of Walmart and Nike already raising prices on some products. The U.S. imported about $3.3 trillion of goods in 2024, according to census data.

Uncertainty from the U.S. tariff measures “actually probably presents AI’s moment to shine,” Zack Kass, a futurist and former head of OpenAI’s go-to-market strategy, told CNBC’s Silvia Amaro at the Ambrosetti Forum in Italy last month.

Read more CNBC tech news

“If you wonder how hard things could get without AI vis-a-vis automation, and what would happen in a world where you can’t just employ a bunch of people overnight, AI presents this alternative proposal,” he added.

Nagendra Bandaru, managing partner and global head of technology services at Indian IT giant Wipro, said clients are using the company’s agentic AI solutions “to pivot supplier strategies, adjust trade lanes, and manage duty exposure dynamically as policy landscapes evolve.”

Wipro says it uses a range of AI systems — both proprietary and supplied by third parties — from large language models to traditional machine learning and computer vision techniques to inspect physical assets in cross-border transit.

‘Not a silver bullet’

While it preferred to keep company names confidential, Wipro said that firms using its AI products to navigate Trump’s tariffs range from a Fortune 500 electronics manufacturer with factories in Asia to an automotive parts supplier exporting to Europe and North America.

“AI is a powerful enabler — but not a silver bullet,” Bandaru told CNBC. “It doesn’t replace trade policy strategy, it enhances it by transforming global trade from a reactive challenge into a proactive, data-driven advantage.”

AI was already a key investment priority for global firms prior to Trump’s sweeping tariff announcements on April. Nearly three-quarters of business leaders ranked AI and generative AI in their top three technologies for investment in 2025, according to a report by Capgemini published in January.

“There are a number of ways AI can assist companies dealing with the tariffs and resulting uncertainty.  But any AI solution’s success will be predicated on the quality of the data it has access to,” Ajay Agarwal, partner at Bain Capital Ventures, told CNBC.

The venture capitalist said that one of his portfolio companies, FourKites, uses supply chain network data with AI to help firms understand the logistics impacts of adjusting suppliers due to tariffs.

“They are working with a number of Fortune 500 companies to leverage their agents for freight and ocean to provide this level of visibility and intelligence,” Agarwal said.

“Switching suppliers may reduce tariffs costs, but might increase lead times and transportation costs,” he added. “In addition, the volatility of the tariffs [has] severely impacted the rates and capacity available in both the ocean and the domestic freight networks.”

WATCH: Former OpenAI exec says tariffs ‘present AI’s moment to shine’

Former OpenAI exec says tariffs 'present AI's moment to shine'

Continue Reading

Technology

Amazon’s Zoox robotaxi unit issues second software recall in a month after San Francisco crash

Published

on

By

Amazon's Zoox robotaxi unit issues second software recall in a month after San Francisco crash

A Zoox autonomous robotaxi in San Francisco, California, US, on Wednesday, Dec. 4, 2024.

David Paul Morris | Bloomberg | Getty Images

Amazon‘s Zoox robotaxi unit issued a voluntary recall of its software for the second time in a month following a recent crash in San Francisco.

On May 8, an unoccupied Zoox robotaxi was turning at low speed when it was struck by an electric scooter rider after braking to yield at an intersection. The person on the scooter declined medical attention after sustaining minor injuries as a result of the collision, Zoox said.

“The Zoox vehicle was stopped at the time of contact,” the company said in a blog post. “The e-scooterist fell to the ground directly next to the vehicle. The robotaxi then began to move and stopped after completing the turn, but did not make further contact with the e-scooterist.”

Zoox said it submitted a voluntary software recall report to the National Highway Traffic Safety Administration on Thursday.

A Zoox spokesperson said the notice should be published on the NHTSA website early next week. The recall affected 270 vehicles, the spokesperson said.

The NHTSA said in a statement it had received the recall notice and that the agency “advises road users to be cautious in the vicinity of vehicles because drivers may incorrectly predict the travel path of a cyclist or scooter rider or come to an unexpected stop.”

If an autonomous vehicle continues to move after contact with any nearby vulnerable road user, it risks causing harm or further harm. In the AV industry, General Motors-backed Cruise exited the robotaxi business after a collision in which one of its vehicles injured a pedestrian who had been struck by a human-driven car and was then rolled over by the Cruise AV.

Zoox’s May incident comes roughly two weeks after the company announced a separate voluntary software recall following a recent Las Vegas crash. In that incident, an unoccupied Zoox robotaxi collided with a passenger vehicle, resulting in minor damage to both vehicles.

The company issued a software recall for 270 of its robotaxis in order to address a defect with its automated driving system that could cause it to inaccurately predict the movement of another car, increasing the “risk of a crash.”

Amazon acquired Zoox in 2020 for more than $1 billion, announcing at the time that the deal would help bring the self-driving technology company’s “vision for autonomous ride-hailing to reality.”

While Zoox is in a testing and development stage with its AVs on public roads in the U.S., Alphabet’s Waymo is already operating commercial, driverless ride-hailing services in Phoenix, San Francisco, Los Angeles and Austin, Texas, and is ramping up in Atlanta.

Tesla is promising it will launch its long-delayed robotaxis in Austin next month, and, if all goes well, plans to expand after that to San Francisco, Los Angeles and San Antonio, Texas.

— CNBC’s Lora Kolodny contributed to this report.

WATCH: Tesla’s decade-long journey to robotaxis

Tesla's decade-long journey to robotaxis

Continue Reading

Trending