Elon Musk on Tuesday backed down from his attacks on a disabled Twitter employee who was laid off by the company and apologized for what he called a “misunderstanding.”
On Tuesday, the Twitter CEO questioned the work performance of Haraldur Thorleifsson — who goes by “Halli” — who he said has “done almost no work for the past four months.” Musk is also the CEO of electric car manufacturer Tesla.
“I would like to apologize to Halli for my misunderstanding of his situation,” Musk tweeted late Tuesday. “It was based on things I was told that were untrue or, in some cases, true, but not meaningful.”
“He is considering remaining at Twitter,” Musk added.
Thorleifsson, a disabled Icelandic entrepreneur, found himself drawn into a war of words with Musk after asking about the status of his employment. Thorleifsson and Twitter, which no longer has a communications department, did not respond to questions from CNBC on the spat by the time of publication.
On Monday, Thorleifsson, 45, tweeted Musk, saying that he had been locked out of his work computer for several days and failed to get a response from Twitter’s human resources department on whether he had been fired.
He suggested he may have been one of 200 employees reportedly let go by the company in February. Thorleifsson lives and works in the Icelandic capital Reykjavik with his wife and two children.
Musk, an avid user of Twitter, replied by asking Thorleifsson, “What work have you been doing?” to which Thorleifsson responded saying he saved the company $500,000 on a software-as-a-service contract and led prioritization of design projects.
When Musk probed for more details, Thorleifsson identified the SaaS contract he saved the company money on as the design platform Figma and said his prioritization work related to “all active design projects.”
Musk proceeded to respond with two laughing face emojis and later tweeted a link to a clip from “Office Space,” a comedy movie that parodies office working culture, where an employee is asked, “What would you say you do here?”
Following the back-and-forth with Musk, Thorleifsson said he was informed by Twitter’s head of human resources that he had been sacked.
Musk proceeded to criticize Thorleifsson over his work performance at the company, saying he “did no actual work, claimed as his excuse that he had a disability that prevented him from typing, yet was simultaneously tweeting up a storm.”
If an employee is having to ask their boss via Twitter if they still have a job or not, something has clearly gone pretty wrong.
Matt Monette
U.K. and Ireland Country Lead, Deel
Billy Markus, co-creator of dogecoin and an ally of Musk, expressed disapproval of Musk’s tweets. In a since-deleted response to Markus, Musk said, “He’s the worst, sorry.”
After a Twitter user said he had worked with Thorleifsson directly and found his work ethic “next level,” Musk says he gave Thorleifsson a video call “to figure out what’s real vs what I was told.” Musk then apologized and suggested Thorleifsson was considering staying at Twitter.
Matt Monette, U.K. and Ireland country lead at human resources platform Deel, said there was a “greater need for effective internal communications,” as tech layoffs increase while remote work is becoming more commonplace.
“If an employee is having to ask their boss via Twitter if they still have a job or not, something has clearly gone pretty wrong,” Monette told CNBC via email. “Employers must make sure they abide by the rules in different countries.”
The incident is one of the most bizarre developments to date in the saga surrounding Musk’s purchase of Twitter. Musk agreed to buy the social media site last year for $44 billion. He has since sought to cut costs dramatically in a bid to make it a profitable venture.
As part of that strategy, Musk laid off thousands of Twitter’s employees. It cut another 200 jobs last month, according to a report from The New York Times, taking its total staff count down to 2,000 from roughly 7,500 in October.
Person of the year
Thorleifsson was brought into Twitter as a senior director of product design after the sale of his company Ueno, a digital brand design agency, to Twitter in 2021. He suffers from muscular dystrophy, a disease that weakens muscles over time. Thorleifsson explained his disability has made it harder for him to do manual work for extended periods of time without his hands starting to cramp.
According to Icelandic Review, Thorleifsson was crowned Iceland’s “person of the year” in 2022 by several Icelandic media outlets, in part due to the sale of Ueno and his efforts to install wheelchair ramps across the country.
He says part of the reason why he sold the company — which he described as being on unfavorable financial terms — was that his disability made it harder for him to do manual work.
Thorleifsson says he chose to be paid the deal price as salary since, this way, he could pay more in taxes to contribute to public services.
If he took the money as a lump sum, it would have been treated as an investment and he would have paid a 22% capital gains tax. However, by taking it as salary, he opted to pay the higher 46% income tax rate instead.
Thorleifsson said he was in the dark about whether he will receive severance pay. “Companies let people go, that’s within their rights,” Thorleifsson said on Twitter. “They usually tell people about it but that’s seemingly the optional part at Twitter now.”
It is not yet clear what he will decide to do next — although he said earlier Tuesday that he was planning to open a restaurant named after his mother in downtown Reykjavik “very soon.”
Industrial and infrastructure stocks may soon share the spotlight with the artificial intelligence trade.
According to ETF Action’s Mike Atkins, there’s a bullish setup taking shape due to both policy and consumer trends. His prediction comes during a volatile month for Big Tech and AI stocks.
“You’re seeing kind of the old-school infrastructure, industrial products that have not done as well over the years,” the firm’s founding partner told CNBC’s “ETF Edge” this week. “But there’s a big drive… kind of away from globalization into this reshoring concept, and I think that has legs.”
Global X CEO Ryan O’Connor is also optimistic because the groups support the AI boom. His firm runs the Global X U.S. Infrastructure Development ETF (PAVE), which tracks companies involved in construction and industrial projects.
“Infrastructure is something that’s near and dear to our heart based off of PAVE, which is our largest ETF in the market,” said O’Connor in the same interview. “We think some of these reshoring efforts that you can get through some of these infrastructure places are an interesting one.”
Both ETFs are lower so far this month — but Global X’s infrastructure ETF is performing better. Its top holdings, according to the firm’s website, are Howmet Aerospace, Quanta Services and Parker Hannifin.
“All of the things that are going to be required for us to continue to support this AI boom, the electrification of the U.S. economy, is certainly one of them,” he said, noting the firm’s U.S. Electrification ETF (ZAP) gives investors exposure to them. The ETF is up almost 24% so far this year.
The Global X U.S. Electrification ETF is also performing a few percentage points better than the VanEck Semiconductor ETF for the month.
At ThredUp‘s 600,000-square-foot warehouse in Suwanee, Georgia, roughly 40,000 pieces of used clothing are processed each day. The company’s logistics network — four facilities across the U.S. — now rivals that of some fast-fashion giants.
“This is the largest garment-on-hanger system in the world,” said Justin Pina, ThredUp’s senior director of operations. “We can hold more than 3.5 million items here.”
Secondhand shopping is booming. The global secondhand apparel market is expected to reach $367 billion by 2029, growing almost three times faster than the overall apparel market, according to GlobalData.
About 97 percent of clothing sold in the U.S. is imported, mostly from China, Vietnam, Bangladesh and India, according to the American Apparel and Footwear Association.
“When tariffs raise those costs, resale platforms suddenly look like the smart buy. This isn’t just a fad,” said Jasmine Enberg, co-CEO of Scalable. “Tariffs are accelerating trends that were already reshaping the way Americans shop.”
For James Reinhart, ThredUp’s CEO, the company is already seeing it play out.
“The business is free-cash-flow positive and growing double digits,” said Reinhart. “We feel really good about the economics, gross margins near 80% and operations built entirely within the U.S.”
ThredUp reported that revenue grew 34% year over year in the third quarter. The company also said it acquired more new customers in the quarter than at any other time in its history, with new buyer growth up 54% from the same period last year.
“If tariffs add 20% to 30% to retail prices, that’s a huge advantage for resale,” said Dylan Carden, research analyst at William Blair & Company. “Pre-owned items aren’t subject to those duties, so demand naturally shifts.”
Inside the ThredUp warehouse, where CNBC got a behind-the-scenes look. automation hums alongside human workers. AI systems photograph, categorize, and price thousands of garments per hour. For Reinhart, the technology is key to scaling resale like retail.
“AI has really accelerated adoption,” said Reinhart. “It’s helping us improve discovery, styling, and personalization for buyers.”
That tech wave extends beyond ThredUp. Fashion-tech startups Phia, co-founded by Phoebe Gates and Sophia Kianni, is using AI to scan thousands of listings across retail and resale in seconds.
“The fact that we’ve driven millions in transaction volume shows how big this need is,” Gates said. “People want smarter, cheaper ways to shop.”
ThredUp is betting that domestic infrastructure, automation, and AI will keep it ahead of the curve, and that tariffs meant to revive U.S. manufacturing could end up powering a new kind of American fashion economy.
“The future of fashion will be more sustainable than it is today,” said Reinhart. “And secondhand will be at the center of it.”
CNBC’s Deirdre Bosa asked those at the epicenter of the boom for their take, sitting down with the founders of two of the buzziest AI startups.
Amjad Masad, founder and CEO of AI coding startup Replit, admits there’s been a cooldown.
“Early on in the year, there was the vibe coding hype market, where everyone’s heard about vibe coding. Everyone wanted to go try it. The tools were not as good as they are today. So I think that burnt a lot of people,” Masad said. “So there’s a bit of a vibe coding, I would say, hype slow down, and a lot of companies that were making money are not making as much money.”
Masad added that a lot companies were publishing their annualized recurring revenue figures every week, and “now they’re not.”
Navrina Singh, founder and CEO of startup Credo AI, which helps enterprises with AI oversight and risk management, is seeing more excitement than fear.
“I don’t think we are in a bubble,” she said. “I really believe this is the new reality of the world that we are living in. As we know, AI is going to be and already is our biggest growth driver for businesses. So it just makes sense that there has to be more investment, not only on the capability side, governance side, but energy and infrastructure side as well.”