Connect with us

Published

on

Microsoft CEO Satya Nadella speaks during an interview in Redmond, Washington, on March 15, 2023.

Chona Kasinger | Bloomberg | Getty Images

Microsoft said Monday it is starting to roll out a faster new version of its Teams communication app for Windows to commercial clients enrolled in a preview program. The software will become available to all customers later this year, and Microsoft also promises new versions of Teams for Mac and the web.

Since its 2017 debut, Teams has become the jewel of Microsoft 365, the subscription-based productivity software bundle formerly known as Office 365. Companies rushed to adopt Teams to keep workers connected through video calls and text chats during the Covid pandemic. Microsoft CEO Satya Nadella said in January that more than 280 million people use Teams every month, even though many workers are again commuting to offices.

related investing news

The A.I. boom could also give a boost to these investing trends. How to play it

CNBC Pro

Microsoft Teams had some performance issues in 2020, which the company resolved. In 2021, with Teams usage still rising, Microsoft began building a second generation of the software with an eye toward improving performance, Jeff Teper, president of collaborative apps and platforms at Microsoft, said in an interview with CNBC.

Reports of a new version of Teams circulated earlier this year. Teper said this prompted “a lot of agitation” but that he did not want Microsoft to announce the update until the program had achieved an internal goal of being twice as fast as before while using half the memory as before.

The new version also includes enhancements meant to simplify Teams, building on the more than 400 feature updates Microsoft delivered last year, some of them meant to help Microsoft catch up with rivals, Teper said. Competition comes from the likes of Cisco, Google, Salesforce-owned Slack and Zoom.

Instead of displaying a kind of ribbon of functions for a chat, Teams will hide several options behind a plus sign that people can click on. It’s a concept people have become accustomed to on other messaging applications, Teper said. For example, in Slack, users can upload documents or set reminders after clicking on a plus sign under the area where they type messages.

During Teams video calls, the software will show every participant on screen in a box of the same size, rather than giving more space to participants with their cameras on. Until now, Teams calls have sometimes resembled Piet Mondrian paintings characterized by their squares and rectangles of varying sizes and colors, Teper said.

Microsoft is also adjusting Teams so that people who belong to multiple organizations can more easily stay on top of what’s going on.

“Instead of logging in and out of different tenants and accounts, you can now stay signed in across them all — receiving notifications no matter which one you are currently using,” Teper wrote in a blog post.

Corporate workers who get access to the new version of Teams will see a switch at the top of the application window that will enable them to go back to what Microsoft is calling the classic version, he wrote in the blog post.

WATCH: Satya Nadella reflects on his nine years of leading Microsoft

Satya Nadella reflects on his nine years of leading Microsoft

Continue Reading

Technology

Week in review: The Nasdaq’s worst week since April, three trades, and earnings

Published

on

By

Week in review: The Nasdaq's worst week since April, three trades, and earnings

Continue Reading

Technology

Too early to bet against AI trade, State Street suggests 

Published

on

By

Too early to bet against AI trade, State Street suggests 

Momentum and private assets: The trends driving ETFs to record inflows

State Street is reiterating its bullish stance on the artificial intelligence trade despite the Nasdaq’s worst week since April.

Chief Business Officer Anna Paglia said momentum stocks still have legs because investors are reluctant to step away from the growth story that’s driven gains all year.

“How would you not want to participate in the growth of AI technology? Everybody has been waiting for the cycle to change from growth to value. I don’t think it’s happening just yet because of the momentum,” Paglia told CNBC’s “ETF Edge” earlier this week. “I don’t think the rebalancing trade is going to happen until we see a signal from the market indicating a slowdown in these big trends.”

Paglia, who has spent 25 years in the exchange-traded funds industry, sees a higher likelihood that the space will cool off early next year.

“There will be much more focus about the diversification,” she said.

Her firm manages several ETFs with exposure to the technology sector, including the SPDR NYSE Technology ETF, which has gained 38% so far this year as of Friday’s close.

The fund, however, pulled back more than 4% over the past week as investors took profits in AI-linked names. The fund’s second top holding as of Friday’s close is Palantir Technologies, according to State Street’s website. Its stock tumbled more than 11% this week after the company’s earnings report on Monday.

Despite the decline, Paglia reaffirmed her bullish tech view in a statement to CNBC later in the week.

Meanwhile, Todd Rosenbluth suggests a rotation is already starting to grip the market. He points to a renewed appetite for health-care stocks.

“The Health Care Select Sector SPDR Fund… which has been out of favor for much of the year, started a return to favor in October,” the firm’s head of research said in the same interview. “Health care tends to be a more defensive sector, so we’re watching to see if people continue to gravitate towards that as a way of diversifying away from some of those sectors like technology.”

The Health Care Select Sector SPDR Fund, which has been underperforming technology sector this year, is up 5% since Oct. 1. It was also the second-best performing S&P 500 group this week.

Disclaimer

Continue Reading

Technology

People with ADHD, autism, dyslexia say AI agents are helping them succeed at work

Published

on

By

People with ADHD, autism, dyslexia say AI agents are helping them succeed at work

Neurodiverse professionals may see unique benefits from artificial intelligence tools and agents, research suggests. With AI agent creation booming in 2025, people with conditions like ADHD, autism, dyslexia and more report a more level playing field in the workplace thanks to generative AI.

A recent study from the UK’s Department for Business and Trade found that neurodiverse workers were 25% more satisfied with AI assistants and were more likely to recommend the tool than neurotypical respondents.

“Standing up and walking around during a meeting means that I’m not taking notes, but now AI can come in and synthesize the entire meeting into a transcript and pick out the top-level themes,” said Tara DeZao, senior director of product marketing at enterprise low-code platform provider Pega. DeZao, who was diagnosed with ADHD as an adult, has combination-type ADHD, which includes both inattentive symptoms (time management and executive function issues) and hyperactive symptoms (increased movement).

“I’ve white-knuckled my way through the business world,” DeZao said. “But these tools help so much.”

AI tools in the workplace run the gamut and can have hyper-specific use cases, but solutions like note takers, schedule assistants and in-house communication support are common. Generative AI happens to be particularly adept at skills like communication, time management and executive functioning, creating a built-in benefit for neurodiverse workers who’ve previously had to find ways to fit in among a work culture not built with them in mind.

Because of the skills that neurodiverse individuals can bring to the workplace — hyperfocus, creativity, empathy and niche expertise, just to name a few — some research suggests that organizations prioritizing inclusivity in this space generate nearly one-fifth higher revenue.

AI ethics and neurodiverse workers

“Investing in ethical guardrails, like those that protect and aid neurodivergent workers, is not just the right thing to do,” said Kristi Boyd, an AI specialist with the SAS data ethics practice. “It’s a smart way to make good on your organization’s AI investments.”

Boyd referred to an SAS study which found that companies investing the most in AI governance and guardrails were 1.6 times more likely to see at least double ROI on their AI investments. But Boyd highlighted three risks that companies should be aware of when implementing AI tools with neurodiverse and other individuals in mind: competing needs, unconscious bias and inappropriate disclosure.

“Different neurodiverse conditions may have conflicting needs,” Boyd said. For example, while people with dyslexia may benefit from document readers, people with bipolar disorder or other mental health neurodivergences may benefit from AI-supported scheduling to make the most of productive periods. “By acknowledging these tensions upfront, organizations can create layered accommodations or offer choice-based frameworks that balance competing needs while promoting equity and inclusion,” she explained.

Regarding AI’s unconscious biases, algorithms can (and have been) unintentionally taught to associate neurodivergence with danger, disease or negativity, as outlined in Duke University research. And even today, neurodiversity can still be met with workplace discrimination, making it important for companies to provide safe ways to use these tools without having to unwillingly publicize any individual worker diagnosis.

‘Like somebody turned on the light’

As businesses take accountability for the impact of AI tools in the workplace, Boyd says it’s important to remember to include diverse voices at all stages, implement regular audits and establish safe ways for employees to anonymously report issues.

The work to make AI deployment more equitable, including for neurodivergent people, is just getting started. The nonprofit Humane Intelligence, which focuses on deploying AI for social good, released in early October its Bias Bounty Challenge, where participants can identify biases with the goal of building “more inclusive communication platforms — especially for users with cognitive differences, sensory sensitivities or alternative communication styles.”

For example, emotion AI (when AI identifies human emotions) can help people with difficulty identifying emotions make sense of their meeting partners on video conferencing platforms like Zoom. Still, this technology requires careful attention to bias by ensuring AI agents recognize diverse communication patterns fairly and accurately, rather than embedding harmful assumptions.

DeZao said her ADHD diagnosis felt like “somebody turned on the light in a very, very dark room.”

“One of the most difficult pieces of our hyper-connected, fast world is that we’re all expected to multitask. With my form of ADHD, it’s almost impossible to multitask,” she said.

DeZao says one of AI’s most helpful features is its ability to receive instructions and do its work while the human employee can remain focused on the task at hand. “If I’m working on something and then a new request comes in over Slack or Teams, it just completely knocks me off my thought process,” she said. “Being able to take that request and then outsource it real quick and have it worked on while I continue to work [on my original task] has been a godsend.”

Continue Reading

Trending