Passengers have told of their ordeal after being stranded for hours at the Port of Dover as delays triggered a “critical incident”.
One woman told Sky News she had been waiting on a bus for “12 hours already”, while concerned parents reported on Twitter that their children had been stranded for longer than that, delaying the start of their school trips.
The port said coach processing times inside the terminal are “improving” and are now between one to hours, with one hour waits for cars.
In a statement, it blamed “lengthy French border processes” and the “sheer volume” of traffic on the first day of the school Easter holidays.
Port chief executive Doug Bannister told Sky News that although plans for the holiday period were in place months ago it had 15% more coaches than anticipated and bad weather on Friday caused further delays.
He said that with only half the number of coaches booked in for Sunday, he hopes the backlog will clear “overnight or into tomorrow morning”.
Rosie, a woman travelling on a coach with her family, said they were “left overnight” with “no idea how long we’ll be here”.
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Image: Lorry queues near Dover on Saturday morning
“We’ve been waiting for 12 hours already and it’ll be at least another two or three before we get on the ferry,” she told Sky News on Saturday morning.
“It’s very frustrating. I’m an environmental campaigner, I forced my family to get on this bus instead of flying.
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“It’s supposed to be an easy overnight trip, but it’s absolute carnage and there’s no excuse for it at all.”
Up to 40 coaches stranded in parks overnight
Mr Bannister said between 20 and 40 coaches were rediverted to local coach parks overnight.
“We started calling them through in the early hours of the morning as soon as there was space,” he said.
Simon Lyons, who is taking his son’s football team to Amsterdam, has been stuck in the coach queue at Dover for “a couple of hours”.
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‘There is a lack of French border staff’
He told Sky News the group of teenagers are 48th in the queue to be checked, but there are currently no ferries departing due to the build up of traffic.
“There’s a real lack of French border staff,” he said.
“We thought coach and ferry was the way to go, but the situation on the ground is not good.
“Speaking to the staff here and they say it’s entirely down to what happened with Brexit. Each individual passport needs to be individually stamped and that’s why it’s taking so long.”
One person posted on Twitter: “My children have been sat on their school coach overnight and are still awaiting news from P&O on when they can move from the buffer zone!”
While another wrote: “My daughter has been in a queue since midnight. Still no idea when the coach will be allowed to board.”
Asked whether the delays were the result of Brexit, Mr Bannister added: “It does make processing more challenging.”
Port staff ‘deeply frustrated’
The port – which declared the critical incident – said in a statement: “The Port of Dover is deeply frustrated by last night’s and this morning’s situation and particularly so on behalf of all the ferry operators’ coach passengers who have had to endure such a long wait at the port.
“Whilst freight and car traffic was processed steadily regardless of the additional challenging weather conditions and high seasonal volumes, coach traffic suffered significant delays due to lengthy French border processes and sheer volume.”
The port added that “additional coach bookings taken by ferry operators for Easter has impacted operations for the port”.
P&O Ferries said that after a two or three-hour wait, coach passengers will be “on the next crossing to Calais… as soon as you are through passport control”.
It added that it is providing refreshments to coach passengers who have been stuck at the cruise terminal for hours and also trying to get food and drink to people in the buffer zone.
The company blamed “the time it is taking to process each vehicle at French border controls” for the delays.
DFDS Seaways apologised for waits of “up to 120 minutes” for coaches and cars.
It said it is “operating a cross channel shuttle service” so “all passengers can be shipped on the first available departure upon arrival at check in”.
The company added in a tweet that traffic is “flowing freely” at Dover but “car traffic is very busy”.
Lib Dem Treasury spokesperson Sarah Olney MP commissioned the research.
“These shocking figures show muggings are being effectively decriminalised, with far too many violent criminals let off the hook,” she said.
“People are being left feeling unsafe walking down their own local streets, because this Conservative government has slashed neighbourhood policing to the bone.
“Crime victims are being abandoned while the Home Secretary Suella Braverman is embroiled in endless scandals.”
A Home Office spokesman said it expects police to “take all incidents seriously”.
“Robbery is an invasive and unsettling crime for victims and we expect police to take all incidents seriously,” he said.
“We are providing police with the resources they need, having delivered on our commitment to recruit 20,000 additional police officers by March 2023, the highest it has ever been.
“We are also supporting police by providing funding for crime prevention measures, including better street lighting and CCTV, and equipping police with better technology to help their investigations and catch more criminals.”
Tributes have poured in for Sky Sports presenter Jeff Stelling following his final Soccer Saturday show.
The 68-year-old marked his departure with an emotional farewell – which included the revelation that he had received a surprise phone call from Elton John.
Stelling said he was left “starstruck” when the legendary singer – once the owner of Watford football club – rang him at home to wish him well ahead of his final Soccer Saturday appearance.
“Elton John rang me this week,” Stelling said.
“Someone asked me the other day if I have ever been starstruck, and yeah… I was starstruck when Elton John rang me at home to say ‘thank you very much for all you have done’.
“He (Elton) said to me: ‘Every week I watch the show and every week you tell me Watford are losing, and every week you tell me Hartlepool (the team Stelling supports) are losing – so I feel like we are kindred spirits’.”
Following a celebratory montage and round of applause at the end of Sunday’s Soccer Special programme, Stelling joked: “Thanks for the applause. I mean this is tricky because I’ve changed my mind.”
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Stelling paid tribute to all those who work on the show, including the call centre staff, runners, production crew and commentators.
He said: “It’s a team game.”
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Stelling said his time at Sky had been “absolutely wonderful”.
He added: “It’s been the best job that anybody could possibly wish for.
“My wife Lizzie takes great pleasure in saying ‘you’re the luckiest man ever to take a breath’. And you know what, I don’t tell her this often but she’s right.”
Stelling ended the show by paying tribute to the viewers for their incredible support.
Image: Jeff Stelling has worked his final Soccer Saturday
He said it was the “right time” to move on and give Sky Sports viewers a break from his “relentless rants, bad gags and over-the-top celebrations of Hartlepool United goals”.
Well-wishers took to social media to pay tribute.
Son Robbie posted: “Well done dad, so proud of you.
“You’ve put your heart and soul into the show and have no doubt left a mark on more than just the world of football.
“As a father and broadcaster, you have taught me so much about football and life.
“You are the best there has ever been.”
Piers Morgan tweeted: “Very few people get to leave a long-running job in TV whilst still at the absolute peak of their powers – but Jeff Stelling just did it.
“Thanks for all the fun, excitement, entertainment and incredible professionalism, Jeff – you’ll be greatly missed.”
Former This Morning presenter Eamonn Holmes tweeted: “Jeff Stelling… Do something you love and you will never work a day in your life. You have never worked. You are The Goat. Respect. Enjoy the next chapter.”
LBC presenter Iain Dale thanked Stelling for “hours and hours of tremendous sports broadcasting”.
He added: “Few people should ever be described as ‘total legends’ but Jeff really is one. Every football fan’s best friend.”
FootballJOE posted: “Twenty-five years of some of the best laughs on telly. Thanks for being the voice and face of football on a Saturday.”
Hartlepool United wished fan Stelling “all the best”, adding: “Our local hero.”
FC Halifax Town joked: “All the best in your retirement. You’re always welcome to Halifax vs Hartlepool next season, we will try not to call it off twice this time.”
NFL UK said “congrats on an incredible stint”, declaring: “You’ll be missed from our screens.”
On Friday, Prostate Cancer UK thanked Stelling for wearing the charity’s badge for the past eight seasons.
A spokesperson added: “You have shared our message to millions of football fans, many of whom have been at risk of prostate cancer.”
Stelling’s charity football march for Prostate Cancer UK will take place this September.
Image: Jeff Stelling’s Football March for Prostate Cancer UK will take place later this year
TV presenter Chris Kamara also posted an early tribute, describing Stelling as the “best broadcaster” he has ever met.
In the post on Thursday, he said: “I am getting my tribute in early because Jeff has been a massive part of my life and I love him to bits.
“One of the things I do miss is working with the maestro. There will never be another. You are ‘Unbelievable Jeff’ – and always will be.”
Stelling joined Sky in 1992. He was also the main host for the broadcaster’s live Champions League coverage between 2011 and 2015.
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Stelling announcing his decision to step down
Gary Hughes, Sky Sports’ director of football, previously said: “Jeff has been synonymous with Saturday afternoon football for decades, exciting and enthusing football fans everywhere.
“His unique broadcasting ability and passion for the game has made Soccer Saturday an unmissable fixture for fans and has won him a multitude of awards.
An athlete died while swimming in the Swansea Triathlon on Sunday morning.
In a statement posted on Facebook, Activity Events Wales – which runs the event with the University of Wales Trinity Saint David (UWTSD) – said: “It is with heavy hearts that we confirm the passing of an athlete during the swim section of today’s triathlon.
“Our most sincere condolences go out to the family.
“We would like to thank the incredible efforts of the swim safety team, St John Ambulance, the rapid response team, the police, volunteers and members of the public involved at the scene,” the statement added.
The Welsh Ambulance Service told Sky News they were called to a medical emergency at 9.15am in Swansea.
“We sent a rapid response vehicle, an emergency ambulance, and the Emergency Medical Retrieval and Transfer Service,” a spokesman said.
“We were also supported by St John’s Ambulance. This is all the information we can provide at this time.”
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Meanwhile, a spokesperson for UWTSD told WalesOnline: “The university is sad to hear the news that an individual has passed away during the Swansea Triathlon today.
“As sponsors of the event, we send our deepest condolences to the family and those affected by this tragedy.”
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Around 1,500 people were expected to compete in the triathlon today, which included a 750m swim, a 20km bike ride and a 5km run.
Sky News has contacted South Wales Police, who declined to comment, and St John Ambulance.