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Amazon warehouses are a more dangerous place to work than comparable facilities, new federal injury data shows.

In 2022, there were 6.6 serious injuries for every 100 Amazon workers, according to a report released Wednesday from the union coalition Strategic Organizing Center, which relies on data submitted by Amazon to the Occupational Safety and Health Administration. That’s more than double the rate of all non-Amazon warehouses, which had 3.2 serious injuries for every 100 workers.

Amazon’s serious injury rate fell by about 3% between 2021 and 2022. The rate shot up to 6.8 serious injuries for every 100 workers in 2021, compared to a rate of 5.9 serious injuries for every 100 workers in 2020. Amazon previously attributed the jump to a warehouse hiring push during the pandemic.

Amazon has significantly pared its headcount in the last year as it acknowledged it hired too many workers, and CEO Andy Jassy looks to cut costs across the company. Amazon had 1.54 million employees globally as of the end of the fourth quarter, which is down 4% from the year-ago period.

The SOC report argues that Amazon has “not made meaningful progress” on its total rate of injuries or serious injuries between 2017 and 2022, the six-year period in which it has data. Until 2020, OSHA did not release full injury and illness records submitted by employers, claiming that more detailed logs contained confidential commercial information. That changed after a lawsuit filed by Reveal from the Center for Investigative Reporting and labor group Public Citizen forced OSHA to release the data.

While Amazon’s serious injury rate fell between 2021 and 2022, its overall injuries increased. Amazon reported 39,000 total injuries at its U.S. facilities in 2022, up from 38,300 total injuries in 2021.

The data suggests that injuries experienced by workers at the company are more frequent and severe than other warehouse workers, SOC said. In 2022, Amazon was responsible for more than half of all serious injuries in the warehousing industry, while making up 36% of its workers, according to the report.

Labor advocates have zeroed in on Amazon’s workplace safety record in their efforts to organize its facilities. Employees continue to point to the company’s productivity demands and the strenuous nature of the job as a catalyst behind high injury rates. Several states including New York, Washington and California have passed laws taking aim at Amazon’s work quotas.

Federal inspectors have repeatedly levied fines against Amazon at several facilities over various safety violations. OSHA cited Amazon at six of its warehouses for failing to report workplace injuries and exposing workers to ergonomic hazards. Those citations followed inspections by the U.S. Attorney’s Office for the Southern District of New York at multiple sites, and the office’s probe is ongoing.

Last March, the state of Washington’s Department of Labor and Industries cited Amazon’s flagship facility in Kent, Washington, over unsafe work practices. The agency found that many Amazon jobs involve “repetitive motions, lifting, carrying, twisting, and other physical work” and said workers are required to perform these tasks “at such a fast pace that it increases the risk of injury.”

Amazon has appealed the fine and in October filed a lawsuit against the agency, asking a judge to set aside the orders to reduce hazards on the grounds that they violate the due process protections under the 14th Amendment.

The SDNY, a division of the Department of Justice, is also investigating whether Amazon made “false representations” to lenders about its workplace safety record to obtain credit.

Amazon said it will appeal the OSHA citations. It also said it disagrees with the SDNY’s allegations.

Representatives from Amazon didn’t immediately respond to a request for comment on the SOC report.

The company has previously defended its safety record, and it says it plans to invest $550 million on safety initiatives in 2023, after spending roughly $1 billion on improving safety between 2019 and 2022.

Jassy has said Amazon’s injury rates are “sometimes misunderstood,” but he acknowledged Amazon can do more to improve safety inside its facilities. In 2021, Amazon set a goal to halve its warehouse injury rate by 2025.

Amazon founder Jeff Bezos in 2021 pledged to make the company “Earth’s Best Employer” and “Earth’s Safest Place to Work.” Shortly after, Amazon rolled out WorkingWell, a series of programs designed to prevent workplace injuries in its warehouses by encouraging stretching and healthy eating habits, among other things.

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Apple’s market share slides in China as iPhone shipments decline, analyst Kuo says

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Apple's market share slides in China as iPhone shipments decline, analyst Kuo says

Jaap Arriens | Nurphoto | Getty Images

Apple is losing market share in China due to declining iPhone shipments, supply chain analyst Ming-Chi Kuo wrote in a report on Friday. The stock slid 2.4%.

“Apple has adopted a cautious stance when discussing 2025 iPhone production plans with key suppliers,” Kuo, an analyst at TF Securities, wrote in the post. He added that despite the expected launch of the new iPhone SE 4, shipments are expected to decline 6% year over year for the first half of 2025.

Kuo expects Apple’s market share to continue to slide, as two of the coming iPhones are so thin that they likely will only support eSIM, which the Chinese market currently does not promote.

“These two models could face shipping momentum challenges unless their design is modified,” he wrote.

Kuo wrote that in December, overall smartphone shipments in China were flat from a year earlier, but iPhone shipments dropped 10% to 12%.

There is also “no evidence” that Apple Intelligence, the company’s on-device artificial intelligence offering, is driving hardware upgrades or services revenue, according to Kuo. He wrote that the feature “has not boosted iPhone replacement demand,” according to a supply chain survey he conducted, and added that in his view, the feature’s appeal “has significantly declined compared to cloud-based AI services, which have advanced rapidly in subsequent months.”

Apple’s estimated iPhone shipments total about 220 million units for 2024 and between about 220 million and 225 million for this year, Kuo wrote. That is “below the market consensus of 240 million or more,” he wrote.

Apple did not immediately respond to CNBC’s request for comment.

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Amazon to halt some of its DEI programs: Internal memo

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Amazon to halt some of its DEI programs: Internal memo

Amazon said it is halting some of its diversity and inclusion initiatives, joining a growing list of major corporations that have made similar moves in the face of increasing public and legal scrutiny.

In a Dec. 16 internal note to staffers that was obtained by CNBC, Candi Castleberry, Amazon’s VP of inclusive experiences and technology, said the company was in the process of “winding down outdated programs and materials” as part of a broader review of hundreds of initiatives.

“Rather than have individual groups build programs, we are focusing on programs with proven outcomes — and we also aim to foster a more truly inclusive culture,” Castleberry wrote in the note, which was first reported by Bloomberg.

Castleberry’s memo doesn’t say which programs the company is dropping as a result of its review. The company typically releases annual data on the racial and gender makeup of its workforce, and it also operates Black, LGBTQ+, indigenous and veteran employee resource groups, among others.

In 2020, Amazon set a goal of doubling the number of Black employees in vice president and director roles. It announced the same goal in 2021 and also pledged to hire 30% more Black employees for product manager, engineer and other corporate roles.

Meta on Friday made a similar retreat from its diversity, equity and inclusion initiatives. The social media company said it’s ending its approach of considering qualified candidates from underrepresented groups for open roles and its equity and inclusion training programs. The decision drew backlash from Meta employees, including one staffer who wrote, “If you don’t stand by your principles when things get difficult, they aren’t values. They’re hobbies.”

Other companies, including McDonald’s, Walmart and Ford, have also made changes to their DEI initiatives in recent months. Rising conservative backlash and the Supreme Court’s ruling against affirmative action in 2023 spurred many corporations to alter or discontinue their DEI programs.

Amazon, which is the nation’s second-largest private employer behind Walmart, also recently made changes to its “Our Positions” webpage, which lays out the company’s stance on a variety of policy issues. Previously, there were separate sections dedicated to “Equity for Black people,” “Diversity, equity and inclusion” and “LGBTQ+ rights,” according to records from the Internet Archive’s Wayback Machine.

The current webpage has streamlined those sections into a single paragraph. The section says that Amazon believes in creating a diverse and inclusive company and that inequitable treatment of anyone is unacceptable. The Information earlier reported the changes.

Amazon spokesperson Kelly Nantel told CNBC in a statement: “We update this page from time to time to ensure that it reflects updates we’ve made to various programs and positions.”

Read the full memo from Amazon’s Castleberry:

Team,

As we head toward the end of the year, I want to give another update on the work we’ve been doing around representation and inclusion.

As a large, global company that operates in different countries and industries, we serve hundreds of millions of customers from a range of backgrounds and globally diverse communities. To serve them effectively, we need millions of employees and partners that reflect our customers and communities. We strive to be representative of those customers and build a culture that’s inclusive for everyone.

In the last few years we took a new approach, reviewing hundreds of programs across the company, using science to evaluate their effectiveness, impact, and ROI — identifying the ones we believed should continue. Each one of these addresses a specific disparity, and is designed to end when that disparity is eliminated. In parallel, we worked to unify employee groups together under one umbrella, and build programs that are open to all. Rather than have individual groups build programs, we are focusing on programs with proven outcomes — and we also aim to foster a more truly inclusive culture. You can read more about this on our Together at Amazon page on A to Z.

This approach — where we move away from programs that were separate from our existing processes, and instead integrating our work into existing processes so they become durable — is the evolution to “built in” and “born inclusive,” instead of “bolted on.” As part of this evolution, we’ve been winding down outdated programs and materials, and we’re aiming to complete that by the end of 2024. We also know there will always be individuals or teams who continue to do well-intentioned things that don’t align with our company-wide approach, and we might not always see those right away. But we’ll keep at it.

We’ll continue to share ongoing updates, and appreciate your hard work in driving this progress. We believe this is important work, so we’ll keep investing in programs that help us reflect those audiences, help employees grow, thrive, and connect, and we remain dedicated to delivering inclusive experiences for customers, employees, and communities around the world.

#InThisTogether,

Candi

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Tesla recalling 239,000 vehicles in U.S. over rearview camera failures

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Tesla recalling 239,000 vehicles in U.S. over rearview camera failures

New Tesla Model 3 vehicles on a truck at a logistics drop zone in Seattle, Washington, on Aug. 22, 2024.

M. Scott Brauer | Bloomberg | Getty Images

Tesla is voluntarily recalling about 239,000 of its electric vehicles in the U.S. to fix an issue that can cause its rearview cameras to fail, the company disclosed in filings posted Friday to the National Highway Traffic Safety Administration’s website.

“A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash,” Tesla wrote in a letter to the regulator. The recall applies to Tesla’s 2024-2025 Model 3 and Model S sedans, and to its 2023-2025 Model X and Model Y SUVs.

The company also said in the acknowledgement letter that it has already “released an over-the-air (OTA) software update, free of charge” that can fix some of the vehicles’ camera issues.

In 2024, Tesla issued 16 recalls in the U.S. that applied to 5.14 million of its EVs, according to NHTSA data. The recall remedies included a mix of over-the-air software updates and parts replacements. More than 40% of last year’s recalls pertained to issues with the newest vehicle in the company’s lineup, the Cybertruck, an angular steel pickup that Tesla began delivering to customers in late 2023.

Regarding the latest recall, the company said it had received 887 warranty claims and dozens of field reports but told the NHTSA that it was not aware of any injurious, fatal or other collisions resulting from the rearview camera failures.

Other customers with vehicles that “experienced a circuit board failure or stress that may lead to a circuit board failure,” which cause the backup camera failures, can have their vehicles’ computers replaced by Tesla, free of charge, the company said.

Tesla did not immediately respond to CNBC’s request for comment.

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