For more than two years, the NHS COVID App dictated the lives of those living in the UK – it told us which counties were safe to travel into, who people could spend Christmas with, and how close the public could get to their loved ones.
But now, on Thursday 27 April 2023 it is being switched off for the final time.
No more “getting pinged“, or needing a bar code to enter a restaurant. The app is estimated to have saved thousands of lives and stopped millions of infections but now the fight against the virus enters a new phase and it is no longer needed.
Germany’s health minister has already declared the pandemic over, while the US president has signed a bill terminating the country’s national emergency response to the virus.
But while some may hail it as another step on the road to the end of the pandemic, for half a million clinically vulnerable people in the UK, COVID can still be life-threatening.
From tennis prodigy to long COVID sufferer
Three years ago, Tanysha Dissanayake was a tennis prodigy who played alongside Emma Radacanu in junior Wimbledon.
Then the COVID virus forced her into early retirement, and out of education: “It was stripped away from me overnight,” she said.
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0:42
Long Covid: ‘I’m grieving my life’
At one point, her heart rate reached 150bpm when just walking up the stairs.
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“I have come a long way since a year ago. A year ago I couldn’t even open my eyes to watch Netflix,” Tanysha said.
“But in terms of my life, and my full recovery, I am still so far away from where I need to be.”
The virus has left her unable to study, read and socialise and grieving the loss of her former, very active, life.
“I can’t walk more than 2m, I need my little brother to push me around in a wheelchair,” she said.
“That was not a life I was ever prepared for. I was 19 and healthy.”
How the NHS COVID app came to dominate British life
The app was touted as an integral part of the UK’s Test and Trace but experienced a series of setbacks prior to its launch.
Development began in March 2020, but after an initial trial run on the Isle of Wight in May 2020, the first version of the app was abandoned due to technical failings.
The government announced it would work with Apple and Google to develop a new version of the app. This was finally launched to the wider public in September 2020 and was downloaded more than 21 million times, with 1.7 million users advised to self-isolate following close contact with someone with COVID.
At the height of the “pinging”, businesses complained it was causing severe staff shortages and unnecessary chaos, but expert analysis found the app to largely be effective in telling people to self-isolate. It was eventually tweaked to ‘”ping” fewer people.
It soon became integral to British pandemic life – it was needed to board flights, enter bars and restaurants, and store essential COVID vaccine information.
The cost of the app was estimated to top £35 million.
‘I feel forgotten – people have moved on without me’
She is now worried about the disappearance of the official NHS COVID app and what it means for her to be able to interact in public.
“It scares me so much,” she said, adding that she is terrified to catch the virus again, fearing it could set back her recovery by another year.
“I can understand needs and wants to move on from COVID, because it was a traumatic thing for everyone, but people are forgetting about it, and it’s being labelled as something that’s not dangerous at all,” she said.
Now 21, she said she feels she is “stuck as a 19 year old”.
It takes her up to a week to prepare to leave the house.
Tanysha added: “My life has been on hold for two years and people have moved on without me and I am still here.”
Image: Digital COVID passes were used to enter bars, restaurants and board planes
‘I thought the app had already closed down’
Although hospital levels are not the same as they were during the peak of the pandemic, for patient Nicola Macarty, any new infection could kill her.
The 59-year-old got COVID for the second time last week and collapsed in the shower, unable to breathe.
“People are still very ill with COVID,” she said, speaking from her hospital bed.
But she was unaware the app had still been operating until this point.
Image: Nicola Macarty is currently in hospital with COVID
“I honestly thought the app had gone years ago,” she said. “I didn’t realise the app was still there.”
But for Imogen Dempsey, who is clinically ill, the end of the app feels like an effort to ignore the realities of the new phase of the pandemic.
“Everybody is tired and fed up and could do without having to talk about COVID anymore,” she said.
“[But] for people like me, the fact that we still need to think about being so careful and our lives are still so much on hold, absolutely we’d like things to be different – but they’re not.
“COVID hasn’t gone away, and stopping recording it and trying to ignore it isn’t actually a public health strategy.”
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How the app was tweaked to ping fewer people
COVID wards still operating
Frimley Health still operates specific COVID wards, first introduced in 2020 in a bid to stop patients from spreading the infection around the hospital.
John Seymour, deputy medical director at Frimley Health, said: “Living with COVID is an acceptance it is here, it will always be here.
A council has won its bid to temporarily block asylum seekers from being housed at a hotel in Essex.
Epping Forest District Council sought an interim injunction to stop migrants from being accommodated at the Bell Hotel in Epping, which is owned by Somani Hotels Limited.
A government attempt to delay the application was rejected by the High Court judge earlier on Tuesday.
The interim injunction now means the hotel has to be cleared of its occupants within 14 days.
Somani Hotels said it intended to appeal the decision.
Several protests have been held outside the hotel in recent weeks after an asylum seeker housed there was charged with sexually assaulting a 14-year-old girl.
Hadush Gerberslasie Kebatu, 38, was charged with trying to kiss a teenage girl and denies the allegations. He is due to stand trial later this month.
Image: Police officers ahead of a demonstration outside The Bell Hotel in July. Pic: PA
At a hearing last week, barristers for the council claimed Somani Hotels breached planning rules because the site is not being used for its intended purpose as a hotel.
Philip Coppel KC, for the council, said the problem was “getting out of hand” and “causing great anxiety” to local people.
He said the hotel “is no more a hotel [to asylum seekers] than a borstal to a young offender”.
Image: File pic: PA
Piers Riley-Smith, for Somani Hotels Limited, said a “draconian” injunction would cause “hardship” for those in the hotel, arguing “political views” were not grounds for an injunction to be granted.
He also said contracts to house asylum seekers were a “financial lifeline” for the hotel, which was only 1% full in August 2022, when it was open to paying customers.
Image: Protesters and counter-demonstrators outside The Bell Hotel in July. Pic: PA
The hotel housed migrants from May 2020 to March 2021, then from October 2022 to April 2024, with the council never instigating any formal enforcement proceedings against this use, Mr Riley-Smith said.
They were being placed there again in April 2025 and Mr Riley-Smith said a planning application was not made “having taken advice from the Home Office”.
At the end of the hearing last week, Mr Justice Eyre ordered that Somani Hotels could not “accept any new applications” from asylum seekers to stay at the site until he had made his ruling on the temporary injunction.
This breaking news story is being updated and more details will be published shortly.
TikTok and Instagram have been accused of targeting teenagers with suicide and self-harm content – at a higher rate than two years ago.
The Molly Rose Foundation – set up by Ian Russell after his 14-year-old daughter took her own life after viewing harmful content on social media – commissioned analysis of hundreds of posts on the platforms, using accounts of a 15-year-old girl based in the UK.
The charity claimed videos recommended by algorithms on the For You pages continued to feature a “tsunami” of clips containing “suicide, self-harm and intense depression” to under-16s who have previously engaged with similar material.
One in 10 of the harmful posts had been liked at least a million times. The average number of likes was 226,000, the researchers said.
Mr Russell told Sky News the results were “horrifying” and showed online safety laws are not fit for purpose.
Image: Molly Russell died in 2017. Pic: Molly Rose Foundation
‘This is happening on PM’s watch’
He said: “It is staggering that eight years after Molly’s death, incredibly harmful suicide, self-harm, and depression content like she saw is still pervasive across social media.
“Ofcom’s recent child safety codes do not match the sheer scale of harm being suggested to vulnerable users and ultimately do little to prevent more deaths like Molly’s.
“The situation has got worse rather than better, despite the actions of governments and regulators and people like me. The report shows that if you strayed into the rabbit hole of harmful suicide self-injury content, it’s almost inescapable.
“For over a year, this entirely preventable harm has been happening on the prime minister’s watch and where Ofcom have been timid it is time for him to be strong and bring forward strengthened, life-saving legislation without delay.”
Image: Ian Russell says children are viewing ‘industrial levels’ of self-harm content
After Molly’s death in 2017, a coroner ruled she had been suffering from depression, and the material she had viewed online contributed to her death “in a more than minimal way”.
Researchers at Bright Data looked at 300 Instagram Reels and 242 TikToks to determine if they “promoted and glorified suicide and self-harm”, referenced ideation or methods, or “themes of intense hopelessness, misery, and despair”.
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What are the new online rules?
Instagram
The Molly Rose Foundation claimed Instagram “continues to algorithmically recommend appallingly high volumes of harmful material”.
The researchers said 97% of the videos recommended on Instagram Reels for the account of a teenage girl, who had previously looked at this content, were judged to be harmful.
Some 44% actively referenced suicide and self-harm, they said. They also claimed harmful content was sent in emails containing recommended content for users.
A spokesperson for Meta, which owns Instagram, said: “We disagree with the assertions of this report and the limited methodology behind it.
“Tens of millions of teens are now in Instagram Teen Accounts, which offer built-in protections that limit who can contact them, the content they see, and the time they spend on Instagram.
“We continue to use automated technology to remove content encouraging suicide and self-injury, with 99% proactively actioned before being reported to us. We developed Teen Accounts to help protect teens online and continue to work tirelessly to do just that.”
TikTok
TikTok was accused of recommending “an almost uninterrupted supply of harmful material”, with 96% of the videos judged to be harmful, the report said.
Over half (55%) of the For You posts were found to be suicide and self-harm related; a single search yielding posts promoting suicide behaviours, dangerous stunts and challenges, it was claimed.
The number of problematic hashtags had increased since 2023; with many shared on highly-followed accounts which compiled ‘playlists’ of harmful content, the report alleged.
A TikTok spokesperson said: “Teen accounts on TikTok have 50+ features and settings designed to help them safely express themselves, discover and learn, and parents can further customise 20+ content and privacy settings through Family Pairing.
“With over 99% of violative content proactively removed by TikTok, the findings don’t reflect the real experience of people on our platform which the report admits.”
According to TikTok, they not do not allow content showing or promoting suicide and self-harm, and say that banned hashtags lead users to support helplines.
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5:23
Why do people want to repeal the Online Safety Act?
‘A brutal reality’
Both platforms allow young users to provide negative feedback on harmful content recommended to them. But the researchers found they can also provide positive feedback on this content and be sent it for the next 30 days.
Technology Secretary Peter Kyle said: “These figures show a brutal reality – for far too long, tech companies have stood by as the internet fed vile content to children, devastating young lives and even tearing some families to pieces.
“But companies can no longer pretend not to see. The Online Safety Act, which came into effect earlier this year, requires platforms to protect all users from illegal content and children from the most harmful content, like promoting or encouraging suicide and self-harm. 45 sites are already under investigation.”
An Ofcom spokesperson said: “Since this research was carried out, our new measures to protect children online have come into force.
“These will make a meaningful difference to children – helping to prevent exposure to the most harmful content, including suicide and self-harm material. And for the first time, services will be required by law to tame toxic algorithms.
“Tech firms that don’t comply with the protection measures set out in our codes can expect enforcement action.”
Image: Peter Kyle has said opponents of the Online Safety Act are on the side of predators. Pic: PA
‘A snapshot of rock bottom’
A separate report out today from the Children’s Commissioner found the proportion of children who have seen pornography online has risen in the past two years – also driven by algorithms.
Rachel de Souza described the content young people are seeing as “violent, extreme and degrading”, and often illegal, and said her office’s findings must be seen as a “snapshot of what rock bottom looks like”.
More than half (58%) of respondents to the survey said that, as children, they had seen pornography involving strangulation, while 44% reported seeing a depiction of rape – specifically someone who was asleep.
The survey of 1,020 people aged between 16 and 21 found that they were on average aged 13 when they first saw pornography. More than a quarter (27%) said they were 11, and some reported being six or younger.
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK.
There is one thing scarier than markets lurching around. And that’s markets lurching around without a very compelling explanation.
Just yesterday, the yield on the government’s 30-year bonds – the best measure out there of the UK government’s long-term cost of borrowing – closed at the highest level since 1998, not long after Oasis released the album Be Here Now. Indeed, the yields on pretty much all UK government debt has been creeping up in recent weeks, though not all are back to Britpop era levels.
In some senses, this looks very odd indeed. After all, the Bank of England just cut interest rates. In normal circumstances, you would expect measures of borrowing costs to be falling across the board. But clearly these are not normal times.
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‘Is the Bank worried about recession risk?’
All of which raises the question: is this a UK-specific phenomenon? Are markets singling out Britain for particular concern, much as they did after Liz Truss’s notorious mini-budget? Actually, there are more questions on top of that one. For instance, is this all about Rachel Reeves’s recent woes, and her need to find another £20bn, give or take, to make her sums add up? Are investors fretting about the Bank of England’s inflation-fighting credibility, given its cutting rates even as prices rise?
The short answer, I’m afraid, is that no one really knows. But a glance at a few metrics can at least provide a bit of context.
The first thing to note is that while government borrowing costs in the UK are up, they have also been rising in other leading economies. The UK, it’s worth saying, is a bit of an outlier with higher yields than in fellow G7 nations. But that’s not exactly a new thing: it’s been the case since the mini-budget. But the UK is a particularly ugly duckling in a lake full of them.
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Are taxes going to rise?
Indeed, look at other nations, and you see that Britain’s budgetary challenges are hardly unique. The US and France have ballooning budget deficits which are rising rapidly. Most European nations have pledged enormous increases in military spending to satisfy Donald Trump’s demands of NATO.
And over the Atlantic, the US administration has just committed to a sweeping set of generous fiscal measures, under its One Big Beautiful Bill Act. Even Elon Musk has voiced concerns about what this means for the deficit (which is set to continue rising ad infinitum, at least on paper).
All of which brings us to the broader, possibly scarier, lesson. There are signs afoot that while G7 nations could depend for decades on other surplus countries – most notably China and other Asian countries – buying vast amounts of their debt in recent years, that might no longer be the case. In short, even as rich countries borrow like crazy, it’s becoming less clear who will lend them the money.
That’s an enormous conundrum, and not good news for anyone.