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The new boss of business lobby group the CBI says she is confident it will win back the trust of ministers and members within six months, but will have to “completely change” to survive allegations of sexual misconduct and a toxic culture.

Rain Newton-Smith started work as CBI director general this week with its future in doubt following allegations that two employees were raped by colleagues.

The claims prompted government and opposition parties to pause engagement with the organisation, and scores of major companies to end or suspend their membership, including Tesco, NatWest and John Lewis.

Speaking on her first day Ms Newton-Smith told Sky News: “I am really confident the CBI can survive. It’s not going to be the same CBI that we’ve seen over the past few weeks for sure, it’s not going to be the same organisation. We have to completely change and we will.

“I’m determined we’ll definitely be at that table in six months’ time and we need to be, because that’s what our members want from us, and we have to be able to have those conversations with government,” she said.

Ms Newton-Smith was appointed from a role at Barclays to replace former director general Tony Danker, who was sacked earlier this month following separate misconduct allegations.

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CBI boss Tony Danker sacked

She previously served as the CBI’s chief economist for seven years, including the period when the most serious misconduct is alleged to have happened, but rejected concerns that made her unable to pursue reform.

“I think if I’ve ever seen wrongdoing, I’ve always addressed it. And if anyone’s come to me with any issues, I’ve always let their voice been heard, and I’ve acted on it.”

“When I was here, if people raised issues with me, I supported them.

“This is really challenging, the stories we have heard are so harrowing and everyone feels them really deeply. They’re shocking and they’re painful,” she said.

“There are many things [that] happened at some time while I was here, but I am determined that we don’t allow those things to happen again, and that voices and stories are heard and acted on.”

Following an external investigation by employment lawyers the CBI will adopt 35 recommendations to improve its employment culture.

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Which companies have quit CBI?

Ms Newton-Smith said she would canvas members to hear what they wanted from the organisation in future to try to win back their trust.

She also said the organisation was “too hierarchical” and would work to address the structure to improve the culture for more staff, who she said, had been “broken” by the allegations.

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Which business have quit or suspended membership of the CBI?

“I think it starts with listening, right, and I think it starts with humility. What’s really hard coming into this job, as a leader, is I have to come into this job and I’ve got a staff who are broken, who’ve gone through a really, really terrible time.”

The crisis at the CBI has led some to question the viability of a group that represents 190,000 companies with disparate agendas.

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CBI president acknowledges failures

This week the prime minister convened a meeting with 200 business leaders in London at which Chancellor Jeremy Hunt said that engaging with a voice for business was helpful, but added there was “no point” in talking to the CBI in its current turmoil.

Ms Newton-Smith pointed to the CBI’s role in facilitating the furlough scheme during COVID, and recent lobbying for business-friendly measures in the recent budget, as signs of its value, particularly going into an election.

Read more:
Fresh blow for CBI as City’s governing body turns its back
CBI chief sets out its ‘most grievous error’ in sexual misconduct scandal

“What we are focused on is, what does a brilliant business organisation look like that can stand toe-to-toe with the chancellor, the leader of the opposition, with the prime minister and tackle the big issues of the day?

“We have got a general election next year and business wants a strong voice to set out the case for what they want to see in those manifestos.

“And I haven’t seen another organisation that has over 100 economists, policy specialists across the whole spectrum, and knowledge that goes deep across the regions and the devolved nations in the UK.

“So I think the government will need us, I think they have acknowledged that in the past, and I think they will going forward.”

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AI bubble fears take hold of stock markets and bitcoin

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AI bubble fears take hold of stock markets and bitcoin

Global stock markets are seeing sharp declines and bitcoin has lost this year’s gains as worries intensify that the AI (artificial intelligence) boom has become a bubble fit to burst.

A small tear has certainly appeared in US tech stocks over the past week, with the tech-heavy Nasdaq closing below a key technical indicator for the first time since late April on Monday.

Key worries include not only high valuations but also vast investment spending in the AI space harming and delaying investor returns.

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Sharp stock market falls were seen across large parts of Asia and Europe following the retreat on Wall Street.

Japan’s Nikkei 225 shed more than 3% while the Hang Seng in Hong Kong lost 1.7%.

In Europe, the FTSE 100 was down by just over 1% while Germany’s DAX and the CAC in Paris were 1.2% and 1.3% lower in early afternoon dealing.

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Nerves are jangling over tech as the market awaits financial results from Nvidia on Wednesday night.

The stock market wobble began on Wall Street and many analysts say it's a healthy move. Pic: AP
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The stock market wobble began on Wall Street and many analysts say it’s a healthy move. Pic: AP

They are likely to be crucial in determining the path for shares ahead.

The world’s largest company by market value is the beating heart of Wall Street’s artificial intelligence boom and any sign of slowdowns, for both revenues and profits, will be catalysts for further sell-offs.

Fears have been growing for months that record values are overdone.

Stocks linked to AI suffered particularly on Monday, building on declines seen last week, and futures indicated more pain to come when trading begins in the US, though drops were expected to be limited.

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Could the AI bubble burst?

Financial analysts said baskets of top AI-linked stocks had now entered so-called correction territory, falling more than 10% in short order this month.

Others pointed to an impact on confidence in the crypto market.

Bitcoin, which hit a $125,000 spot rate level only last month, stood at $91,000 on Tuesday.

It had begun the year around the $94,000 level.

Victoria Scholar, head of investment for Interactive Investor, said: “This year was meant to be the year of the bitcoin bulls supported by a highly crypto-friendly administration in the White House and Trump’s ‘less is more’ approach towards regulation.

“However, fears of an AI bubble and concerns about the market’s heavy dependence on a handful of tech giants have caused investors to dial back their exposure to speculative assets such as bitcoin.

“There’s a general sense of nervousness that has captured the market mood lately and bitcoin appears to be in the firing line.”

Wider sentiment has also been harmed by weaker bets on the prospects for a further interest rate cut by the US central bank next month.

Many financial analysts described the stock market shifts as a healthy correction, given all the uncertainties which include the possibility of a US court ruling against Donald Trump’s reciprocal tariffs regime ahead.

Mike Gallagher, director of research at Continuum Economics, told Sky’s US partner CNBC that the market action implies equities could fall about 5% from recent highs – or “a bit more”.

“There’s some things coming over the horizon that make you want to take a bit of risk off the table,” he told the channel’s Squawk Box Europe show.

“So, part of it is just natural pocket taking, part of it is thinking, ‘well, is the macro story going to be perfect? No, it’s not.”

He concluded: “To get a major sell-off, you may need major bad news, and that we haven’t actually got to that point yet.”

In the hour after Wall Street opened, the tech company-heavy Nasdaq Composite had dropped nearly 1.8%.

The S&P 500 US index of companies relied on to be stable and profitable, lost more than 1% and the index of 30 major companies listed on US stock exchanges, the Dow Jones Industrial Average (DJIA), dropped 1.3%.

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Online pricing crackdown targets over 100 firms operating in the UK

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Online pricing crackdown targets over 100 firms operating in the UK

A crackdown on online pricing has seen investigations opened into eight companies, with a further 100 facing warnings over their conduct.

The competition watchdog said it was formally examining practices at StubHub, viagogo, AA Driving School, BSM Driving School, Gold’s Gym, Wayfair, Appliances Direct and Marks Electrical.

The Competition and Markets Authority (CMA) said the 100 other companies, which it did not identify, were getting letters outlining concerns about additional fees and sales tactics.

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The action against StubHub and viagogo – part of the same company after a 2021 merger – was revealed as the government reportedly prepares to separately confirm a ban on the resale of tickets for live events above their face value.

It is part of a long-threatened crackdown on touts to shield consumers from rip-off prices.

The regulator’s separate action falls under the new Digital Markets, Competition and Consumers Act which gives it additional powers to protect consumers.

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The CMA said StubHub and viagogo were under review “regarding the mandatory additional charges applied when consumers buy tickets – and whether or not these fees are included upfront”.

The AA Driving School and BSM Driving School were being investigated over their “presentation of mandatory fees on these sites”, the CMA said, “specifically, whether these fees are included in the total price the consumer sees at the beginning of the purchase process.”

Gold’s Gym is under investigation over its presentation of a one-off joining fee for its annual membership, and whether the way it presents this fee breaks the law.

It explained that the examination of homeware retailers Wayfair, Appliances Direct, and Marks Electrical was related to whether their time-limited sales “ended when they said they would, or whether customers are being automatically opted in to purchasing additional services”.

Commenting on the CMA’s action an AA Driving School spokesperson said: “We are comfortable that the £3 booking fee for lessons is already transparent and in line with the CMA’s rules and are more than happy to additionally notify customers earlier in the journey as well, which we have already done.”

The other companies were yet to comment.

The CMA’s first major act under the new digital market rules was to give itself special oversight over Apple and Google.

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‘Organised crime’ behind ticket fraud

The CMA’s so-called “strategic market status” rulings mean both companies will face specific obligations to limit their dominance in smartphone and tablet operating systems (iOS and Android respectively), app distribution and browsers.

Commenting on its latest inquiry, CMA chief executive Sarah Cardell said: “At a time when household budgets are under constant pressure and we’re all hunting for the best deal possible, it’s crucial that people are able to shop online with confidence, knowing that the price they see is the price they’ll pay, and any sales are genuine.

“Whether you’re spending your hard-earned cash on concert tickets or driving lessons, joining a gym or buying furniture and appliances for your home, you deserve a fair deal.

“It’s our job to protect consumers from misleading prices and illegal pressure selling and today marks an important milestone as we take action across the economy to make sure businesses do the right thing by their customers.”

“Since the launch of the new regime, we’ve been working hard to help businesses understand the law. But alongside supporting businesses to comply, we’ve always been clear that we will take swift action where we suspect potentially serious breaches of the law.

“This is just the start of our work. Any businesses who break consumer law should be in no doubt we will stamp out illegal conduct and protect the interests of consumers and fair-dealing businesses.”

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Birmingham bin strikes to continue for months, union warns, as industrial dispute deepens

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Birmingham bin strikes to continue for months, union warns, as industrial dispute deepens

Rubbish will continue rotting in the streets of Birmingham for months, union chiefs have warned, after more workers voted to join industrial action.

Agency workers employed by Job&Talent are now joining the dispute for the first time, with the Unite union blaming “an epidemic of bullying, harassment and intimidation”.

And with workers voting to extend the already months-long strike, the union says bins could go uncollected beyond next year’s local elections in May.

Former Labour leader Jeremy Corbyn (centre left) on the picket line in Tyseley, Birmingham, to support striking bin workers. Pic: PA
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Former Labour leader Jeremy Corbyn (centre left) on the picket line in Tyseley, Birmingham, to support striking bin workers. Pic: PA

It comes after footage obtained by Sky News captured a manager from Job&Talent warning agency staff that those who join the strike would be blacklisted by the council.

In the clip, he says: “Those people that do decide to join the picket line, then the council have confirmed to us that they are not going to get a permanent job.”

Unite general secretary Sharon Graham added: “This is a real escalation in the dispute with agency workers now joining picket lines due to the terrible way they have been treated by Job&Talent and Birmingham council.

“The council is spending a fortune it doesn’t have on a dispute that could easily be resolved by agreeing a fair deal for workers.

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“Unite does what it says on the trade union tin; we are totally committed to fighting for the jobs, pay and conditions of all members.

“Agency and directly-employed workers alike in Birmingham council’s refuse service have the union’s complete and utter support.”

Striking refuse workers outside Perry Barr depot in Birmingham. Pic: PA
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Striking refuse workers outside Perry Barr depot in Birmingham. Pic: PA

A spokesperson for Birmingham City Council said: “While we are disappointed the dispute has not been resolved as Unite has rejected all our offers, we are continuing to make regular waste collections and our contingency plan is working.

“We have been collecting an average of approximately 1,330 tonnes of kerbside waste every day, more than we did prior to industrial action, and over the last six months we have collected over 100,000 tonnes of kerbside waste.

“There has been a 22 per cent increase in tonnage of waste collected per employee and a 52 per cent improvement regarding missed collections.

“A small number of agency staff are in a separate dispute with Job&Talent. The city council has contingency plans and will continue to look to maintain residents with a minimum of one collection a week.

“Meanwhile we continue to move forward with the service improvements that are long overdue and that our residents need.”

Uncollected refuse bags in the Aston area of Birmingham. Pic: PA
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Uncollected refuse bags in the Aston area of Birmingham. Pic: PA

The council also said it would not tolerate blacklisting, and had investigated the matter, but concluded no blacklisting had taken place.

In a statement last week, Job&Talent responded to the leaked footage.

Read more:
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Birmingham bin strikes: How residents are taking action

The statement read: “Job&Talent is aware of a short video clip circulating online which shows a Job&Talent manager speaking to agency workers at one of the city’s refuse depots.

“The comments made in the recording were part of a longer discussion and do not reflect the position of Job&Talent.

“We do not engage in or condone any form of blacklisting, and no worker is or would be denied employment opportunities on the basis of lawful participation in industrial action.”

Unite said Job&Talent workers would be able to join the picket line from 1 December.

Bin workers have been locked in a standoff with the council over proposed pay cuts for most of the year.

Union bosses say council plans will leave 171 workers £8,000 worse off a year.

Collections have been disrupted since January, but the row descended into an all-out strike in March.

Uncollected refuse bags in the Sparkhill area of Birmingham. Pic: PA
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Uncollected refuse bags in the Sparkhill area of Birmingham. Pic: PA

The council soon declared a major incident and rubbish has continued to pile up across the city as the dispute continues.

Unite claims there have been no formal negotiations over ending the dispute since May.

The union’s lead officer, Onay Kasab, said: “Residents of Birmingham will be rightly concerned to see that the misery of bin strikes can continue through Christmas, New Year and beyond May’s local elections but the council is solely responsible for the ongoing dispute.

“Unite remains fully committed to return to meaningful negotiations to secure a fair deal for affected workers while also ensuring the endemic bullying culture and threats of blacklisting are stamped out.”

In a statement, Job&Talent said: “We acknowledge the ballot outcome and will continue working closely with our workers to address any concerns.

“The result reflects only a small portion of our overall workforce.

“As addressed previously, Job&Talent remains firmly committed to operating with transparency, integrity, and full compliance with employment laws.”

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