Visitors take photos in front of the Meta (Facebook) sign at its headquarters in Menlo Park, California, on December 29, 2022.
Tayfun Coskun | Anadolu Agency | Getty Images
Meta has spun out the enterprise startup Kustomer, which it bought in 2020 for roughly $1 billion.
Kustomer announced the move in a blog post published Monday, pitching the deal as the startup’s “next chapter as an independent company.”
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Kustomer’s original investors, which include Battery Ventures, Boldstart Ventures and Redpoint Ventures, have invested an additional $60 million in the startup, which now has a reported valuation of $250 million.
When Facebook parent Meta announced its acquisition of Kustomer in November 2020, the social networking giant pitched the startup’s customer relationship management technology as a useful tool to help Meta’s advertisers better manage their customer interactions on company-owned products like WhatsApp and Messenger.
Meta said at the time it would “support Kustomer’s operations by providing the resources it needs to scale its business, improve and innovate its product offering and delight its customers.”
Since the acquisition, however, Meta has had a challenging time operating in a troubled online advertising market. CEO Mark Zuckerberg has described 2023 as the company’s “year of efficiency” and plans to lay off roughly 21,000 workers by early summer.
The layoffs to date have affected the company’s ability to provide quality customer service to companies, influencers and certain Facebook group administrators, several sources told CNBC earlier this year.
“Our journey with Meta has been amazing, and we are proud of the work we accomplished together to transform how businesses support their customers,” Kustomer CEO Brad Birnbaum said in a statement. “Our partnership has resulted in expanding our international offerings, broadening our capabilities with artificial intelligence and deepening our integration with Meta’s modern communication channels, [like] Instagram, WhatsApp [and] Messenger.”
Nvidia CEO Jensen Huang arrives at the launch of the supercomputer Gefion, at the Vilhelm Lauritzen Terminal in Kastrup, Denmark, Oct. 23, 2024.
Ritzau Scanpix | Mads Claus Rasmussen | Via Reuters
Nvidia reports fiscal third-quarter earnings Wednesday after the market closes.
Here’s what Wall Street is looking for, per LSEG consensus estimates:
Revenue: $33.16 billion
Earnings per share: 75 cents, adjusted
How Nvidia sees the current quarter shaping up is even more important than the results. Investors want to see if the chipmaker can continue to grow at a fierce rate, even as the artificial intelligence boom enters its third year. Wall Street expects Nvidia to forecast 82 cents per share on $37.08 billion in sales.
Much of that future growth will have to come from Blackwell, its next-generation AI chip for data centers currently shipping to customers Microsoft, Google and Oracle.
Analysts will listen carefully to comments from CEO Jensen Huang to hear what he says about the demand for Blackwell. The company could also address reports that some of the systems based on Blackwell chips are experiencing overheating issues.
In August, Nvidia said it expected about “several billion” in Blackwell sales during the January quarter.
Nvidia stock has nearly tripled since the start of 2024.
The company reported a 122% growth in sales in the most recent quarter, but that was a slowdown from the 262% year-over-year growth it reported in the April quarter and the 265% growth in the January quarter.
Bitcoin advanced past $94,000 on Wednesday for the first time as traders continued to monitor President-elect Donald Trump’s transition back to the White House and weighed early options trading on bitcoin ETFs.
The price of the cryptocurrency was last higher by more than 1% at $94,461.75, according to Coin Metrics. Earlier, it traded as high as $94,834.33.
Coinbase shares rose 2%. Meanwhile, MicroStrategy jumped 8%, bringing its week-to-date gains to 36%.
Bitcoin has been regularly hitting fresh records since the election, though in smaller increments since the postelection rally faded last week, on hopes that Trump will usher in a crypto-friendly era for the industry that includes a more supportive regulation and a potential national strategic bitcoin reserve or stockpile.
Bitcoin continues its climb toward $95,000
Traders this week are keeping a close eye on Trump’s appointments for Treasury Secretary and the Securities and Exchange Commission chair.
“We’re still very much in a phase of kind of pricing in the Trump trade,” said Joel Kruger, market strategist at LMAX Group.
He also pointed to the “mainstream, institutional adoption that we’re getting by way of the approval of the bitcoin and ETH spot ETFs this year” and options trading on those ETFs going live beginning Tuesday, which he called “another reflection of the maturation of the crypto market.”
Elsewhere, traders are looking forward to Nvidia earnings after the bell, which could impact bitcoin’s price. The cryptocurrency often benefits from moves in risk assets broadly, more so this year as institutional investors have become more comfortable with it thanks to bitcoin ETFs.
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Fabien Pinckaers, CEO of Belgian-based enterprise software startup Odoo.
Odoo
Odoo, a startup taking on SAP in the realm of enterprise software, boosted its valuation to 5 billion euros ($5.3 billion) in a secondary share round led by Alphabet‘s venture fund and Sequoia Capital.
The Belgium-based company develops open-source enterprise resource planning software, with over 80 applications available on its platform offering businesses tools for accounting, customer relationship management, human resources and e-commerce and website building.
Fabien Pinckaers, CEO and co-founder of Odoo, told CNBC in an interview this week that his company didn’t have a need to raise any primary capital as it is “cash profitable” and growing revenue at a rate of 50% year-over-year. Enterprise resource planning, he said, is “still a very fragmented market.”
“The reason everybody [has] failed [in this market] is that it’s quite complex,” Pinckaers told CNBC. “Small companies have complex needs from accounting to inventory, to website, e-commerce, point-of-sale. It’s a lot and they don’t have budget, and they need something that is simple and affordable.”
“Nobody succeeded to get both,” he added. “You have complex products like SAP that run well for large companies. But it’s complex and expensive.”
Andrew Reed, partner at Sequoia Capital, added that the market Odoo is addressing “just requires more gestation time than most startups both because the core system is very complex, and making it simple to use for small businesses and various countries is no small feat.”
Humble beginnings
Odoo “is not your traditional Silicon Valley tech story,” according to Reed.
Pinckaers opened the company’s first-ever office 22 years ago on a farm in Belgium. That was all he could afford at the time. Later, as the company started bringing in revenue, Odoo opened two additional offices in Belgium, home to the firm’s research and development, support and technical teams.
Today, Pinckaers resides in India with his family. He’s lived there for a year now, working to expand the company’s presence there, hiring more people, increasing marketing and broadening Odoo’s overall partner network.
Odoo had billings of 370 million euros last year and is on track to top 650 million of billings in 2025 — after that, the company is hoping to top the 1 billion-euro billings milestone by 2027. Billings — or the total sum of all invoices for a given year — is Odoo’s preferred metric for tracking annual revenue performance.
Around 80% of Odoo’s business today accounts for open-source software, with the remaining 20% coming from software licensed for a fee, Pinckaers said. Open source refers to a type of software that allows users to access the underlying code — most often free of charge — which they can then modify and adjust.
In no rush to IPO
Despite Odoo now being at the scale of an IPO-ready business, Pinckaers said he’s in no rush to take the company public. If anything, remaining private has given Odoo flexibility to stay focused on investing for the long term, he said.
Odoo’s private backers aren’t in a rush for the firm to go public, either. Alex Nichols, partner at Alphabet’s CapitalG, told CNBC that he’s not worried about “IPO timing,” adding that factors like public market conditions are ultimately “out of our control.”
Pinckaers built the business to the size it is today primarily by bootstrapping — that is, growing without raising external funding. Odoo hasn’t had to raise primary capital from investors in a decade, opting instead to let early investors and employees sell shares in secondary sales.
The last time Odoo secured primary funding was in 2014, when it raised $10 million in a Series B round. Prior to the latest secondary round, Odoo was most recently valued by investors at 3.2 billion euros.
Odoo’s other backers include the likes of private equity firms Summit Partners, Noshaq, and Wallonie Entreprendre, which all sold a portion of their shares to CapitalG and Sequoia as part of the 500-million-euro investment announced on Wednesday.
Even after selling a portion of its shares, Summit remains Odoo’s largest institutional shareholder. Pinckaers himself has never sold his own personal shares.