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The government must act to prepare for artificial intelligence (AI) to hit the workplace “like a freight train”, the boss of one of Britain’s leading energy companies has told Sky News.

Greg Jackson, founder of Octopus, says the adoption of AI across industry will ultimately improve the workplace and spawn new roles, but the startling pace of development means millions of jobs could be at risk in the short-term.

Octopus has seen huge benefits from the adoption of generative artificial intelligence in its customer service operations, with 44% of customer emails being answered, at least in part, by AI just seven weeks after it was rolled out.

Human employees still manage and check all the AI’s output, and Mr Jackson said it would not cost any jobs at Octopus.

He warned however, that the technology posed a threat to jobs at companies looking to cut costs, and business, regulators and politicians need to prepare for a rapid transition.

“Around the world, governments are quite quickly beginning to think about what they have to do but we haven’t got time to wait and see,” he said. “If a freight train is coming at you don’t wait to feel it hit before moving out the way.

“In growing companies, ones that are expanding and innovating in new areas, AI lets us do that faster, better for customers, and in our case hopefully better for the planet.

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“But I think in companies that are not growing and don’t have the same opportunity to expand into new areas it could be a cost-cutting exercise in which case the threat to jobs is very real.”

“Right now we can see some of these impacts and I think responsible companies should be opening up this discussion so we can help governments think about how to handle it. And I think the first thing we need to think about is this economic dislocation and the risk to jobs.”

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More than 1,000 artificial intelligence experts have joined calls for a temporary halt on the creation of giant AI

Mr Jackson’s warning comes as BT announced it will replace around 10,000 workers with advanced AI in the next seven years, making it the largest British company to make a direct link between the new technology and job losses.

The debate around AI has gained urgency in recent months with the emergence of new generative AI models such as ChatGPT and Midjourney, which can produce sophisticated written content and imagery based on a few text prompts.

The advances have surprised even developers, raising the prospect of a genuine industrial revolution in white-collar work, with the promise of productivity gains accompanied by fears of huge job losses.

While it’s not clear where the balance between promise and pain will eventually fall, companies are accelerating their use of the technology.

Workplace adoption

Allen & Overy, one the “magic circle” of major London-based law firms, began trialling a bespoke AI tool called Harvey last November which is now being used by 3,500 lawyers in 43 jurisdictions across the business.

Lawyers use it to generate a draft document or examine an area of law, which is then checked and finessed before being used, delivering productivity gains worth one or two hours a week, per person.

“It’s saving thousands of hours across a large organisation,” said David Wakeling, who has led the project for Allen & Overy.

“It’s a boring productivity gain, really, it’s an hour or two a week, but when you multiply that by three and a half thousand, that is a big deal for a business. It was impossible to find these productivity gains through a single deployment of a system.”

He said the technology was constantly surprising employees with its ability, but does not pose a threat to human workers.

“We see it as augmenting our lawyers, not replacing them… it is a brilliant productivity gain for some efficiency savings but the technology I’m seeing today, I’m aware that people talk about this [job losses] all the time, but we are using cutting edge technology and we are not seeing that impact today.

“We underestimate its capabilities all the time. Someone will send an email saying, I just got the most amazing answer or I just found this use-case, it still happens a lot.

“It’s still limited, it still has the risk of errors, we still have to concentrate on making sure it’s safely deployed and people understand that you need the expert in the loop. But fundamentally, it’s an amazing machine and it produces surprises all the time.”

Concern for workers’ rights

While employers search for opportunities in AI, unions are concerned at its potential to erode workers’ rights and are calling for tighter regulation.

The government wants the UK to be a world leader in AI, and in a recent white paper said it would not legislate to deal with AI, preferring to allow existing regulators to work with companies on appropriate rules.

The TUC says workers are already under-represented in the rollout of new technology and is calling for legislation to protect humans from hiring and firing by algorithm.

“Our research has found that unfortunately, there’s a very low level of consultation at work about the introduction of new technologies, and indeed, sometimes technologies are operating and making decisions about people who don’t even know that that’s happening,” said Mary Towers, the TUC’s lead on AI.

“We say that at the very moment at which regulation is most needed, when the technologies are developing so rapidly and the implications are so significant, instead of regulating, the government is putting forward flimsy and vague proposals that don’t have any statutory footing.

“There’s potential for everyone to benefit from the innovation and from the development of AI-powered technology, but the critical issue is, are lots of different voices represented at the development stage of the technology?”

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AA owners line up banks to steer path towards £4.5bn exit

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AA owners line up banks to steer path towards £4.5bn exit

The owners of the AA, Britain’s biggest breakdown recovery service, are lining up bankers to steer a path towards a sale or stock market listing next year which could value the company at well over £4bn.

Sky News has learnt that JP Morgan and Rothschild are in pole position to be appointed to conduct a review of the AA’s strategic options following a recovery in its financial and operating performance.

The AA, which has more than 16 million customers, including 3.3 million individual members, is jointly owned by three private equity firms: Towerbrook Capital Partners, Warburg Pincus and Stonepeak.

Insiders said this weekend that any form of corporate transaction involving the AA was not imminent or likely to take place for at least 12 months.

They added that there was no fixed timetable and that a deal might not take place until after 2026.

Nevertheless, the impending appointment of advisers underlines the renewed confidence its shareholders now have in its prospects, with the business having recorded four consecutive years of customer, revenue and earnings growth.

A strategic review of the AA’s options is likely to encompass an outright sale, listing on the public markets or the disposal of a further minority stake.

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Stonepeak invested £450m into the company in a combination of common and preferred equity, in a transaction which completed in July last year.

That deal was undertaken at an enterprise valuation – comprising the AA’s equity and debt – of approximately £4bn, the shareholders said at the time.

Given the company’s growth and the valuation at which Stonepeak invested, any future transaction would be unlikely to take place with a price of less than £4.5bn, according to bankers.

The AA, which has a large insurance division as well as its roadside recovery operations, remains weighed down by a substantial – albeit declining – debt burden.

Its most recent set of financial results disclosed that it had £1.9bn of net debt, which it is gradually paying down as profitability improves.

AA owners over the years

The company has been through a succession of owners during the last 25 years.

In 1999, it was bought by Centrica, the owner of British Gas, for £1.1bn.

It was then sold five years later to CVC Capital Partners and Permira, two buyout firms, for £1.75bn, and sat under the corporate umbrella Acromas alongside Saga for a decade.

The AA listed on the London Stock Exchange in 2014, but its shares endured a miserable run, being taken private nearly seven years later at little more than 15% of its value on flotation.

Under the ownership of Towerbrook and Warburg Pincus, the company embarked on a long-term transformation plan, recruiting a new leadership team in the form of chairman Rick Haythornthwaite – who also chairs NatWest Group – and chief executive Jakob Pfaudler.

For many years, the AA styled itself as “Britain’s fourth emergency service”, competing with fierce rival the RAC for market share in the breakdown recovery sector.

Founded in 1905 by a quartet of driving enthusiasts, the AA passed 100,000 members in 1934, before reaching the one million mark in 1950.

Last year, it attended 3.5 million breakdowns on Britain’s roads, with 2,700 patrols wearing its uniform.

The company also operates the largest driving school business in the UK under the AA and BSM brands.

In the past, it has explored a sale of its insurance arm, which also has millions of customers, at various points but is not actively doing so now.

By recruiting a third major shareholder last, the AA mirrored a deal struck in 2021 by the RAC.

The RAC’s then owners – CVC Capital Partners and the Singaporean state fund GIC – brought the technology-focused private equity firm, Silver Lake, in as another major investor.

A spokesman for the AA declined to comment on Saturday.

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US-EU trade war fears reignite as Europe strikes back at Trump’s threat

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US-EU trade war fears reignite as Europe strikes back at Trump's threat

Fears of a US-EU trade war have been reignited after Europe refused to back down in the face of fresh threats from Donald Trump.

The word tariff has dominated much of the US president’s second term, and he has repeatedly and freely threatened countries with them.

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This included the so-called “liberation day” last month, where he unleashed tariffs on many of his trade partners.

On Friday, after a period of relative calm which has included striking a deal with the UK, he threatened to impose a 50% tariff on the EU after claiming trade talks with Brussels were “going nowhere”.

The US president has repeatedly taken issue with the EU, going as far as to claim it was created to rip the US off.

However, in the face of the latest hostile rhetoric from Mr Trump’s social media account, the European Commission – which oversees trade for the 27-country bloc – has refused to back down.

EU trade chief Maros Sefcovic said: “EU-US trade is unmatched and must be guided by mutual respect, not threats.

“We stand ready to defend our interests.”

President Donald Trump speaks to reporters after signing executive orders regarding nuclear energy in the Oval Office of the White House, Friday, May 23, 2025, in Washington, as Commerce Secretary Howard Lutnick and Defense Secretary Pete Hegseth listen. (AP Photo/Evan Vucci)
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Donald Trump speaks to reporters in the Oval Office on Friday

Fellow EU leaders and ministers have also held the line after Mr Trump’s comments.

Polish deputy economy minister Michal Baranowski said the tariffs appeared to be a negotiating ploy, with Dutch deputy prime minister Dick Schoof said tariffs “can go up and down”.

French trade minister Laurent Saint-Martin said the latest threats did nothing to help trade talks.

He stressed “de-escalation” was one of the EU’s main aims but warned: “We are ready to respond.”

Mr Sefcovic spoke with US trade representative Jamieson Greer and commerce secretary Howard Lutnick after Mr Trump’s comments.

Mr Trump has previously backed down on a tit-for-tat trade war with China, which saw tariffs soar above 100%.

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US and China end trade war

Sticking points

Talks between the US and EU have stumbled.

In the past week, Washington sent a list of demands to Brussels – including adopting US food safety standards and removing national digital services taxes, people familiar with the talks told Reuters news agency.

In response, the EU reportedly offered a mutually beneficial deal that could include the bloc potentially buying more liquefied natural gas and soybeans from the US, as well as cooperation on issues such as steel overcapacity, which both sides blame on China.

Stocks tumble as Trump grumbles

Major stock indices tumbled after Mr Trump’s comments, which came as he also threatened to slap US tech giant Apple with a 25% tariff.

The president is adamant that he wants the company’s iPhones to be built in America.

The vast majority of its phones are made in China, and the company has also shifted some production to India.

Shares of Apple ended 3% lower and the dollar sank 1% versus the Japanese yen and the euro rose 0.8% against the dollar.

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British taxpayers’ £10.2bn loss on bailout of RBS

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British taxpayers' £10.2bn loss on bailout of RBS

British taxpayers are set to swallow a loss of just over £10bn on the 2008 rescue of Royal Bank of Scotland (RBS) as the government prepares to confirm that it has offloaded its last-remaining shares in the lender as soon as next week.

Sky News can reveal the ultimate cost to the UK of saving RBS – now NatWest Group – from insolvency is expected to come in at about £10.2bn once the proceeds of share sales, dividends and fees associated with the stake are aggregated.

The final bill will draw a line under one of the most notorious bank bailouts ever orchestrated, and comes nearly 17 years after the then chancellor, Lord Darling, conducted what RBS’s boss at the time, Fred Goodwin, labelled “a drive-by shooting”.

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Insiders believe a statement confirming the final shares have been sold could come in the latter part of next week, although there is a chance that timetable could be extended by a number of days.

The chancellor, Rachel Reeves, is likely to make a statement about the milestone, although insiders say the Treasury and the bank are keen to simply mark the occasion by thanking British taxpayers for their protracted support.

A stock exchange filing disclosing that taxpayers’ stake had fallen below 1% was made last week, down from over 80% in the years after the £45.5bn bailout.

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The stake now stands at 0.26%, meaning the final shares could be offloaded as early as the middle of next week, depending upon demand.

Total proceeds from a government trading plan launched in 2021 to drip-feed NatWest stock into the market have so far reached £12.8bn.

Based on the bank’s current share price, the remaining shares should fetch in the region of £400m, taking the figure to £13.2bn.

In addition, institutional share sales and direct buybacks by NatWest of government-held stock have yielded a further £11.5bn.

Dividend payments to the Treasury during its ownership have totalled £4.9bn, while fees and other payments have generated another £5.6bn.

In aggregate, that means total proceeds from NatWest since 2008 are expected to hit £35.3bn.

Under Rick Haythornthwaite and Paul Thwaite, now the bank’s chairman and chief executive respectively, NatWest is now focused on driving growth across its business.

It recently tabled an £11bn bid to buy Santander UK, according to the Financial Times, although no talks are ongoing.

Mr Thwaite replaced Dame Alison Rose, who left amid the crisis sparked by the debanking scandal involving Nigel Farage, the Reform UK leader.

Sky News recently revealed that the bank and Mr Farage had reached an undisclosed settlement.

During the first five years of NatWest’s period in majority state ownership, the bank was run by Sir Stephen Hester, now the chairman of easyJet.

Sir Stephen stepped down amid tensions with the then chancellor, George Osborne, about how RBS – as it then was – should be run.

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Lloyds Banking Group was also in partial state ownership for years, although taxpayers reaped a net gain of about £900m from that period.

Other lenders nationalised during the crisis included Bradford & Bingley, the bulk of which was sold to Santander UK, and Northern Rock, part of which was sold to Virgin Money – which in turn has been acquired by Nationwide.

NatWest declined to comment on Friday.

A Treasury spokesperson said: “We now own less than 1% of shares in NatWest which is a significant step towards returning the bank to private ownership and delivering value for money for taxpayers.

“We are on track to exit the shareholding soon, subject to sales achieving value for money and market conditions.”

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