Mass brawls, drunken threats and passengers stripping off: ‘Air rage’ incidents surge in the UK
Mass brawls, sexual assaults, physical violence, drunken threats, verbal abuse, passengers stripping off: all examples of the kind of disruptive behaviour experienced by cabin crew in recent years.
New figures exclusively shared with Sky News show 1,028 cases were reported by UK airlines in 2022 – nearly triple the number reported in 2019. Next week, in a bid to reduce those numbers, MPs will be considering a new law that could see offenders banned from all British carriers.
Many incidents of so-called “air rage” have been documented by shocked fellow travellers on social media.
Seven people needed to subdue one man. Pic: Deadline News
One example from August last year shows seven people having to restrain a heavily intoxicated man filmed shouting and swearing at fellow passengers on a flight from Luton to Lithuania.
In another, last May, footage from a plane which had just landed in Crete from Gatwick shows passengers gasping in horror as a drunken fight broke out in the aisle – and one of the pilots was seemingly punched trying to break up the melee.
One man was pictured stripping to his boxers. Pic: SWNS
During a flight from Manchester to Turkey in July 2022, a man was filmed stripping down to his underwear and drunkenly shouting “people are scared of me, I wonder why”.
In 2019, two RAF jets were even scrambled to escort a plane back to Stansted after a woman assaulted cabin crew, threatened fellow passengers and attempted to open the aircraft door mid-flight.
Fighter jets were used to escort a plane to Stansted in 2019
Cabin crew are trained to deal with these cases – but they can take a heavy toll.
“You’re up there at 38,000ft with 300 passengers and 16 crew, and you have to manage and deal with the situation on your own,” one former air steward said. “It can leave a very long-lasting impact. We’re all human at the end of the day.”
Ben (not his real name) recently left his job after 20 years working as cabin crew.
He is speaking to us on condition of anonymity because industry contracts typically restrict staff from speaking to the media.
Ben had to restrain drunken, aggressive passengers in handcuffs on two separate occasions. The first involved a man who sexually assaulted a woman – and then attempted to hide in a galley freezer cabinet.
“The passenger was intoxicated and had taken some sort of medication about three hours into the flight,” Ben said. “He was increasingly erratic. We tried to calm him down but the situation became aggressive and uncontrollable.
“A decision that we don’t take lightly was made to restrain him. We had to physically grab his arms and put the cuffs on. He was being very vocal, shouting and swearing, which was very offensive.”
Ben has since left the industry
One of Ben’s colleagues later received counselling due to the distress caused by the incident.
On another flight, this time to Nigeria, passengers complained about a man who had been drinking excessively.
“He was very, very drunk. We later found out he had been drinking from his own bottle as well. We were able to cuff him, but he was moving around a lot, swearing, kicking and stamping in his seat.”
Ben believes more should be done to protect passengers and crew from these incidents.
“I’d like to see the law tightened, and possibly a national register shared amongst all the airlines, so they can be made aware of what a passenger has done before. People just think they can get away with it. They cause so much stress and heartache.”
UK airlines have a mandatory duty to report cases involving intoxicated, violent or unruly passengers to the Civil Aviation Authority (CAA) for safety reasons.
In 2019, 373 incidents were reported, a figure consistent with the numbers over the previous few years. But while those obviously fell during COVID, last year there were 1,028 cases – triple the pre-pandemic figure.
It’s thought the increase is largely down to better reporting from one specific airline, and the impact of mask requirements.
Gareth Johnson, the MP for Dartford
But the Conservative MP for Dartford, Gareth Johnson, believes the law needs to change to deal with the increasing numbers. He’s introducing a 10 Minute Rule Bill on the issue on 24 May.
“This bill aims to ensure that violent people who cause mayhem on aeroplanes are actually banned from flying for a specific period of time by a court,” Mr Johnson said.
“The difficulty that we have currently is that someone can be violent on a particular operator’s aeroplane and then that operator cannot pass that information on to another operator. So that person can just go and fly with a different operator.
“At the moment violence is very rare, but if you introduce this legislation, this will make it even less likely to happen. It is right that people can be banned from driving, they can be banned from being a company director and they can be banned from football matches. The same should apply for people who behave violently on planes. This power exists in other countries and should be available here too.”
In 2018, the government considered plans to restrict the sale of alcohol at UK airports in a bid to crack down on the problem. They concluded the resulting consultation did not generate enough evidence that doing so would be a “proportionate way to address the issue of drunk and disruptive passenger behaviour … but we do think that other action is needed”.
The government considered banning alcohol in airports. Pic: iStock
Currently, drunken passengers can face fines of up to £5,000 and two years’ imprisonment. Airlines can also attempt to recoup some of the costs of diverting a plane to a different airport, typically ranging from £10,000 to £80,000.
But that is often impossible. Paul Charles, a former director at Virgin Atlantic, said the problem is hugely expensive for airlines.
“The costs run into millions across the airline industry from disruptive passengers. They’re facing potentially higher fuel bills by having to divert an aircraft to a different airport. They’re facing the costs potentially of paying out all passengers on board because of a delay. That’s longer than three hours to that particular flight and its arrival time.
“It also creates a knock-on impact for the rest of the day’s schedule for an airline. So let’s say there’s disruption in the morning which leads to a flight delay of three or four hours, potentially. That then knocks on to other flights where that aircraft should be flying.
“And of course, that then affects thousands of other passengers who are relying on that aircraft to be on time. The costs are widespread because they’re not just about the costs on board an aircraft where that passenger is being disruptive, but other aircraft and airports too.”
A spokesperson from the Department for Transport said: “All passengers and crew have the right to feel safe when travelling by air. There is already robust legislation and powers to deal with disruptive passengers, including bans, fines and removal from flights.”
Anna Bowles, head of consumer at the CAA, added: “Passengers who are rude or aggressive can be highly disruptive and distressing for cabin crew and fellow travellers. This type of behaviour is completely unacceptable and can pose a risk to aircraft safety.
“The aviation industry undertakes a range of measures to tackle this issue and passengers could face criminal charges with severe penalties, even prison, for incidents involving aggressive behaviour.”
UK
Budget 2025: Reeves urged to ‘make the case’ for income tax freeze – as PM hits out at defenders of ‘failed’ policy
Rachel Reeves needs to “make the case” to voters that extending the freeze on personal income thresholds was the “fairest” way to increase taxes, Baroness Harriet Harman has said.
Speaking to Sky News political editor Beth Rigby on the Electoral Dysfunction podcast, the Labour peer said the chancellor needed to explain that her decision would “protect people’s cost of living if they’re on low incomes”.
In her budget on Wednesday, Ms Reeves extended the freeze on income tax thresholds – introduced by the Conservatives in 2021 and due to expire in 2028 – by three years.
The move – described by critics as a “stealth tax” – is estimated to raise £8bn for the exchequer in 2029-2030 by dragging some 1.7 million people into a higher tax band as their pay goes up.
Rachel Reeves, pictured the day after delivering the budget. Pic: PA
The chancellor previously said she would not freeze thresholds as it would “hurt working people” – prompting accusations she has broken the trust of voters.
During the general election campaign, Labour promised not to increase VAT, national insurance or income tax rates.
Sir Keir Starmer has insisted there’s been no manifesto breach, but acknowledged people were being asked to “contribute” to protect public services.
He has also launched a staunch defence of the government’s decision to scrap the two-child benefit cap, with its estimated cost of around £3bn by the end of this parliament.
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Prime minister defends budget
‘A moral failure’
The prime minister condemned the Conservative policy as a “failed social experiment” and said those who defend it stand for “a moral failure and an economic disaster”.
“The record highs of child poverty in this country aren’t just numbers on a spreadsheet – they mean millions of children are going to bed hungry, falling behind at school, and growing up believing that a better future is out of reach despite their parents doing everything right,” he said.
The two-child limit restricts child tax credit and universal credit to the first two children in most households.
The government believes lifting the limit will pull 450,000 children out of poverty, which it argues will ultimately help reduce costs by preventing knock-on issues like dependency on welfare – and help people find jobs.
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Budget winners and losers
Speaking to Rigby, Baroness Harman said Ms Reeves now needed to convince “the woman on the doorstep” of why she’s raised taxes in the way that she has.
“I think Rachel really answered it very, very clearly when she said, ‘well, actually, we haven’t broken the manifesto because the manifesto was about rates’.
“And you remember there was a big kerfuffle before the budget about whether they would increase the rate of income tax or the rate of national insurance, and they backed off that because that would have been a breach of the manifesto.
“But she has had to increase the tax take, and she’s done it by increasing by freezing the thresholds, which she says she didn’t want to do. But she’s tried to do it with the fairest possible way, with counterbalancing support for people on low incomes.”
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Labour’s credibility might not be recoverable
Budget 2025 is a big risk for Labour’s election plans
She added: “And that is the argument that’s now got to be had with the public. The Labour members of parliament are happy about it. The markets essentially are happy about it. But she needs to make the case, and everybody in the government is going to need to make the case about it.
“This was a difficult thing to do, but it’s been done in the fairest possible way, and it’s for the good, because it will protect people’s cost of living if they’re on low incomes.”
The manager of an Edinburgh cocktail bar will speak to police today over the “catastrophic” theft of an eight-foot tall nutcracker figure from outside his venue.
In what can only be described as a total nightmare before Christmas, a person riding an e-bike guaranteed a place on the naughty list by stealing the Copper Blossom’s festive statue on Monday.
They are seen on CCTV placing the soldier across their lap and riding off into the night down George Street towards St Andrew Square.
The thief was wearing a dark hoodie
Speaking to The UK Tonight on Sky News, manager Paul Paxton said it was a massive financial blow for his bar.
“The individual nutcrackers are about £900 each,” he revealed.
The stolen one is named Nolan, while his “brother” Nelson remains “safe and sound”.
They were part of the Copper Blossom’s outdoor Christmas display, and Nelson has now been moved into the foyer.
Mr Paxton said he would be speaking to police about their investigation, with sightings having been reported “around Edinburgh” later on the night of the incident.
Nolan, who the owner described as “massive”, was taken at around 10.10pm. The CCTV footage shows the thief removing the statue and dragging it on to their bike.
You can see Nolan being taken away in this shot
As if losing a £900 nutcracker wasn’t bad enough, a table costing hundreds of pounds was also broken.
“It’s pretty catastrophic,” said Mr Paxton.
The bar had originally put out an appeal that said “if you return it, we’re all good” – but he admitted he doesn’t expect Nolan’s return any time soon.
Paul Paxton is dwarfed by his nutcracker soldiers
And while he’d “never want someone to go into harm’s way”, he told Jayne Secker he was a little disappointed no witnesses alerted him or his staff to the theft.
“There were about 12 or 13 people who walked past,” he said.
“Even if someone had run in, that could have helped. It wasn’t a quick process – he fell off his bike.
“A heads-up would have been lovely.”
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