Adam Boulton: Politicians are drawn to WhatsApp – it may stop us ever knowing whole truth

Published

2 years ago

June 2, 2023

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Matt Hancock, who resigned as health secretary in the midst of the pandemic, and his memoir’s co-author Isabel Oakeshott, who subsequently handed over confidential information he gave her to The Daily Telegraph, have both come under heavy public criticism.

But they also performed one important public service by revealing the central role played by WhatsApp for communications between ministers and others during the crisis.

The cache of over 100,000 messages – more than two million words’ worth – which Mr Hancock downloaded from his phone and gave to Ms Oakeshott, provided the substance for their self-justifying book Pandemic Diaries and for the revelations in The Telegraph’s Lockdown Files reporting.

Thanks to Ms Oakeshott’s betrayal, the Hancock messages are effectively in the public domain.

So what about all the other informal communications in 2020, 2021 and 2022 inside government during COVID-19? Surely they should be gathered in the evidence for Baroness Hallet’s official UK COVID-19 Inquiry, which will start hearings in a few weeks’ time?

Lady Hallet has already assured “the bereaved that this inquiry is in the process of obtaining all relevant WhatsApp messages from all relevant groups, not just those from Mr Hancock”.

The government must be regretting giving Heather Hallet, a retired justice of appeal, such a wide-ranging remit for her inquiry. Alongside other vital matters such as how the health services dealt with patients and the pandemic, she is instructed to examine “how decisions were made, communicated, recorded, and implemented” in “the public health response across the UK.”

This puts Boris Johnson, his ministers and their advisers in her sights from the very start of the pandemic.

On Thursday, the government took the remarkable decision to take legal action against the inquiry it set up in an attempt to avoid handing over the unredacted emails of the then prime minister, Mr Johnson.

The bitter tussle over disclosure involves Lady Hallet, Mr Johnson, the courts, the Cabinet Office, and ultimately the current prime minister, Rishi Sunak.

Yet the nature of modern communication means whatever is handed over cannot give a full picture. Messaging by WhatsApp is an easy option for hard-pressed ministers and an invitation for ill-judged comments.

It also usually leaves a trail, if that can be accessed. WhatsApp messages can also be lost or deleted, or conducted in other conversations on undetected devices.

Lady Hallett is taking a tough line. She insists it is not up to the Cabinet Office to decide what internal government communications and messages, formal and informal, are relevant to her inquiry.

She wants to see everything: WhatsApp exchanges, emails, minutes, notes and diaries, “including the other (superficially unrelated) political matters they were concerned with at the time” – because it is possible a minister dealt with COVID matters “inadequately because he or she was focussing (perhaps inappropriately) on other issues.”

Before modern digital communications, it was simpler to keep track of how official decisions were reached. Most of the discussions or ideas were written down by those involved or recorded by their aides. Even telephone calls on direct lines were listened into and minuted.

Of course, important off-the-record conversations took place. But there was a generally respected code of honour that politicians would stand by their word, under oath, if required.

Smartphones have changed all that. There is little trust in what those in government say or say they have said. Personal phones and email servers have made it easier to avoid official channels and to express views casually. It is easier to dash off a hasty text message than to write a memo or to have a formal conversation.

Many involved in politics have been attracted to WhatsApp in particular by its promise of confidentiality through “end-to-end encryption”. As a result, WhatsApp records are often at the centre of contemporary demands for evidence, including from the COVID-19 Inquiry.

Even emails are old hat. Only yesterday, one senior official asked me for another’s mobile number, so they could send them a WhatsApp complaining “they never answer my emails”. Do they even read them? Nobody actually answers a telephone call these days. Until 20 years ago, the work of a political reporter was carried out essentially at first hand, through conversations face to face or on the phone. Now most communications take place in text message form on phones, most of it on WhatsApp.

Paradoxically, as the Hancock files demonstrated, there is no privacy if WhatsApp trails can be accessed at either end. If an end-user’s phone can be opened, it is easy to recover an account of what was really said in chains of messages in numerous WhatsApp groups.

Many news stories in recent years have been based on what people have said to each other on WhatsApp. Hence, the contortions by former health minister Lord Bethell explaining why he had deleted or lost messages on his phones and the celebrated case of Rebekah Vardy’s agent’s phone dropping into the North Sea.

MPs are among those making increased use of the facility which automatically deletes messages after a set time. This is a genuine threat to ever being able to assemble a proper record in an inquiry. A bid to ban the practice of message self-destruction by ministers failed in the UK courts.

The government’s proposal to legislate against encryption in the Online Safety Bill has no bearing on disclosures through end users. It would allow security services to scrutinise messages without the knowledge of those communicating. WhatsApp says it would rather shut down in the UK than hand such power to the authorities. Its parent company Meta has floated extending encryption to Facebook and Instagram.

In its advice on data handling for doctors, the British Medical Association noted that international or US based companies, such as Meta, can never be fully subject to UK law.

A year ago, the Institute for Government blamed WhatsApp for poor decisions based on incomplete information, for making record keeping more difficult and for undermining accountability and transparency. Regulators and watchdog organisations accept however that it is impractical to disinvent, or completely ban the use of, personal phones and email accounts and WhatsApp.

In the wake of Mr Hancock’s resignation, the UK Information Commission Office issued “a reprimand” to the Department of Health (DHSC) for insufficient data protection. Commissioner John Edwards is leading calls for stronger guardrails to be put in place.

Civil servants have been issued with a colour code on the use NCCCs (non-corporate communications channels). It is in the red zone to use personal devices or emails for “secret” or “top secret” information. As so often in this country, rules for civil servants are merely guidelines for elected politicians. Disciplining ministers is subject to the whim of the prime minister.

That explains why Mr Johnson passed his records back to the Cabinet Office rather than directly to the COVID-19 Inquiry, gift-wrapped with the unhelpful suggestion to “urgently disclose” them. In practice, Mr Johnson put that tricky decision, and the controversial legal bid to protect his WhatsApp privacy, back in the hands of his rival Rishi Sunak.

In launching its appeal this week, the Cabinet Office revealed that it had only seen Mr Johnson’s WhatsApp messages from May 2021, 18 months after the pandemic began. Prior to that, he used a different personal phone which he has not made available, raising questions over how frank he intends to be.

Mr Hancock and Ms Oakeshott are not the only ones who think that official information, of interest to the public, is something to be manipulated for their own ends. WhatsApp is a powerful tool, but the trails of information it leaves behind do not tell the whole truth.

UK

Ex-England footballer Stuart Pearce’s son Harley dies in tractor crash

Published

1 hour ago

October 20, 2025

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Ex-England footballer Stuart Pearce's son Harley dies in tractor crash

The son of former England footballer Stuart Pearce has died in a crash, his family has said.

Harley Pearce, from Marlborough in Wiltshire, was driving a tractor near Witcombe, Gloucestershire, on Thursday, when he was involved in a collision, police said.

The 21-year-old farming worker died at the scene, on the A417 Old Birdlip Hill in Witcombe, around five miles from Gloucester.

No other vehicles were involved, Gloucestershire Constabulary said. Emergency services were called to the scene of the incident at about 2.30pm on October 16.

Harley Pearce was 21 and worked in farming, according to reports.

‘Our shining star’

In a tribute posted on Facebook, Harley sister, Chelsea Pearce, said the family was “truly shocked and utterly heartbroken at the loss of our cherished son and devoted brother, Harley”.

He was, the family said, was a soul “who left an unforgettable imprint on all who knew him”.

“He was a golden boy with an infectious smile, and this shocking tragedy will leave a huge hole in the hearts of those who were fortunate enough to have known him.”

He had “a quiet, understated strength and deep kindness”.

The family said they were “so proud of the young man he had become, exhibiting a wonderful work ethic and entrepreneurial spirit in the farming industry.

“He will always be our shining star. Rest in Peace, our beautiful son and brother. You will never, ever be forgotten.”

What have police said?

Harley ran his own company, Harley Pearce Agricultural Service, talkSPORT said.

Gloucestershire Constabulary said on Thursday: “The driver of the tractor, a man in his 20s and from Wiltshire, was pronounced dead at the scene.

“His next of kin are aware and being supported by specially trained officers.”

The force is appealing for any witnesses or anyone with dashcam footage to contact them.

‘Tragic news’

Harley’s father, Stuart Pearce, played 78 times for England and was part of the Three Lions squads which reached the semi-finals of the 1990 World Cup and Euro 96, the FA said on its website.

He was later the head coach of the England Under-21s.

During a long club career, he made more than 400 appearances for Nottingham Forest, many of them as captain, during a 12-year spell at the City Ground.

He later managed the club, as well as another former club, Manchester City.

Pearce currently works as a pundit on talkSPORT, which said on its website that Harley and Chelsea were the two children he had with his ex-wife Liz.

Presenter Jim White said during a broadcast on Monday that “everybody here on this show and at talkSPORT sends our heartfelt condolences to the family of Stuart Pearce after that tragic news we’ve just heard”.

Several of the clubs he played for posted tributes on X, including Forest, who said they were “deeply saddened”.

The club said: “The thoughts of everyone connected with Nottingham Forest are with Stuart and his family at this truly difficult time.”

West Ham United said: “We are saddened to hear of Harley Pearce’s passing.

“Everyone at the Club sends their deepest condolences to Stuart and his family at this tragic time.”

Manchester City said: “Everyone at Manchester City sends their love and thoughts to Stuart and his family at this very difficult time.”

UK

Inquiry launched into ‘repeated’ maternity failings at Leeds NHS trust

Published

1 hour ago

October 20, 2025

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Inquiry launched into 'repeated' maternity failings at Leeds NHS trust

After years of campaigning, bereaved families in Leeds have been told they will get a fully independent inquiry into local maternity services.

The inquiry was announced by Health Secretary Wes Streeting who said he was “shocked” that the families faced “repeated maternity failures… made worse by the unacceptable response of the trust”.

Despite running one of the largest teaching hospitals in Europe, Leeds Teaching Hospitals NHS Trust “remains an outlier on perinatal mortality”, according to official data.

In June, the Care Quality Commission downgraded maternity services at the trust to “inadequate”, describing serious risks to women and babies and a deep-rooted “blame culture” that left staff afraid to speak up.

Grieving families have welcomed the launch of the inquiry.

In 2023, an inquest concluded Fiona Winser-Ramm and Daniel Ramm’s first baby, Aliona, died in 2020 as a result of neglect from medical staff.

“When after our daughter died, we were told that they had never seen anything like it before. And we believed it initially,” said Ms Winser-Ramm.

“We believed that we were the first people, the only people that this had ever happened to. And in the depths of our despair and grief, we needed to find other people that understood this, that were the same as us,” she added.

Mr Ramm said the inquiry had been “a long time coming”.

“We have, as a group of families, spent years trying to essentially expose what the problems have been at least that we’ve known have existed all along,” he said.

Lauren Caulfield’s baby Grace was stillborn in 2022 and an investigation found failings in her care.

“We shouldn’t… as bereaved, grieving parents have to do this [campaigning] for so many years. [It’s] quite a relief to know that, you know, we don’t have to keep fighting,” she said.

Mr Streeting said: “This stark contradiction between scale and safety standards is precisely why I’m taking this exceptional step to order an urgent inquiry in Leeds.

“We have to give the families the honesty and accountability they deserve and end the normalisation of deaths of women and babies in maternity units.

“These are people who, at a moment of great vulnerability, placed their lives and the lives of their unborn children in the hands of others – and instead of being supported and cared for, found themselves victims.”

Brendan Brown, chief executive of Leeds Teaching Hospitals NHS Trust, said: “I want to start by offering the families an unreserved apology, not only for their experience, but also for the fight that they’ve had in raising these concerns.

“And I want to assure them of our commitment to engage with the independent inquiry openly, honestly and transparently.”

The families are waiting for the terms of reference of the investigation to be confirmed, but feel the police should be involved.

They also called for it to be chaired by midwife Donna Ockenden, who is heading the independent review of maternity services at the Nottingham University Hospitals NHS Trust.

Leeds now joins a growing list: Morecambe Bay, Shrewsbury, East Kent, and the ongoing Nottingham inquiry, all uncovering shocking failures in maternity care across England.

UK

King visits scene of fatal Manchester synagogue attack

Published

1 hour ago

October 20, 2025

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King visits scene of fatal Manchester synagogue attack

The King has visited the scene of a fatal attack at a synagogue in Manchester.

The monarch was greeted by Rabbi Daniel Walker when he arrived at the Heaton Park Hebrew Congregation Synagogue.

He spent a few minutes at an outside memorial area next to the synagogue, where flowers and messages have been left by those paying their respects.

It was the King’s first official engagement since Prince Andrew‘s decision to relinquish his titles under intense public scrutiny following allegations he sexually abused Virginia Giuffre. The prince vehemently denies the allegations.

Andrew also faces the Metropolitan Police looking into reports he asked an officer to help with an attempted smear campaign against Ms Giuffre.

During the attack at the Manchester synagogue on the Jewish holiday of Yom Kippur, father-of-three Melvin Cravitz, 66, was killed, along with Adrian Daulby.

Mr Daulby, 53, was believed to have been inadvertently shot by police as he ran to block the synagogue doors to stop the attacker getting inside to continue his knife rampage.

Attacker Jihad al Shamie, 35, called 999 during his deadly rampage, pledging allegiance to the so-called Islamic State terror group.

He drove his car at Jews gathering at the Heaton Park Hebrew Synagogue for the holy day of Yom Kippur, then attacked others with a knife and tried to storm the synagogue, wearing a fake suicide belt, before armed police shot him dead.

Last week, Yoni Finlay, who is believed to have been hit by a police bullet during the attack and underwent seven hours of surgery, was discharged from hospital.

He reportedly helped barricade the doors at the synagogue.

Greater Manchester Police said two other men injured in the attack, a security guard who was hurt when the attacker rammed his car outside the synagogue and a volunteer who was stabbed, remain in stable conditions.